Yükseköğretim Kurumlarının Sürdürülebilir Rekabet Avantajı Elde Edebilmelerinde İlişkisel Pazarlamanın Rolü: Kaynak Avantajı Teorisi Bağlamında Nicel Bir İnceleme
Year 2021,
Volume: 5 Issue: 3, 1493 - 1516, 30.09.2021
Fatih Şahin
,
Ercan Taşkın
Abstract
Bu araştırmanın amacı güncel gelişmeler kapsamında yükseköğretim kurumlarının pazarlama faaliyetlerine yönelik ihtiyaçlarını ortaya koymak ve kaynak avantajı teorisi kapsamında iş birliklerinin başarısına ve yükseköğretim kurum performansına etki eden faktörleri yetkinlik temelli, kaynak temelli ve ilişkisel pazarlama bütünleşik modeli ile incelemektir. Yükseköğretim kurumlarının iş birliği başarısı ve kurum performansları üzerindeki etkisi olan faktörler kaynak avantajı teorisinin öne sürdüğü bütünleşik model kullanılarak "Bölgesel Kalkınma Odaklı İhtisaslaşma" projesi kapsamında yer alan kurumlardan birisi olan Uşak Üniversitesi özelinde incelenmiştir. Araştırmada kullanılan veriler Uşak Üniversitesi'nde çalışmakta olan toplam 513 akademik ve idari personelden elde edilmiştir. Araştırmanın varsayımlarının analizinde yapısal eşitlik modellemesi kullanılmıştır. Elde edilen bulgulara göre uzun dönemli ilişkiler kapsamında oluşturulan iş birlikleri, ortaklık yetkinlikleri ve özgün kaynakların rekabette konum avantajı elde edebilmede önemli bir rolü olduğu sonucuna ulaşılmıştır.
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Gaining Sustainable Competitive Advantage Through Relationship Marketing in Higher Education Institution: A Quantitative Analysis in the Resource Advantage Theory Context
Year 2021,
Volume: 5 Issue: 3, 1493 - 1516, 30.09.2021
Fatih Şahin
,
Ercan Taşkın
Abstract
The aim of this study is to reveal the needs of higher education institutions for marketing activities within the scope of current developments and to examine the factors affecting the success of cooperation and higher education institution performance within the scope of resource advantage theory with an integrated model of competency-based, resource-based and relational marketing. The factors that have an effect on the cooperation success of higher education institutions and their performance have been examined with the integrated model proposed within the scope of resource advantage theory in the context of Uşak University that one of the members of "Regional Development Oriented Mission Differentiation and Specialization Programme". The data used in this study was obtained from a total of 513 academic and administrative staff working at Uşak University. Structural equation modeling was employed to analyze the assumptions of the research. The findings show that the cooperation, partnership competencies, and original resources created within the scope of long-term relationships play a significant role in gaining a competitive position advantage.
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- HUNT, S. D., ve LAMBE, C. (2000). "Marketing's Contribution to Business Strategy: Market Orientation, Relationship Marketing and Resource-Advantage Theory", International Journal of Management, 2(1): 17-43.
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- HUNT, S. D., ve MORGAN, R. M. (2004). "The Resource-Advantage Theory of Competition: A Review", N. K. Malhotra (Ed.), Review of Marketing Research (153-207), M.E. Sharpe, London, England.
- JAP, S. D. (1999). "Pie-Expansion Efforts: Collaboration Processes in Buyer-Supplier Relationships", Journal of Marketing Research (JMR), 36(4): 461-475.
- JAP, S. D. (2001). "The Strategic Role of the Salesforce in Developing Customer Satisfaction across the Relationship Lifecycle", Journal of Personal Selling & Sales Management, 21(2): 95-108.
- KALE, P., SINGH, H., ve PERLMUTTER, H. (2000). "Learning and Protection of Proprietary Assets in Strategic Alliances: Building Relational Capital", Strategic management journal, 21(3): 217-237.
- KALKıNMA, B. (2015). "Türkiye Girişimcilik Stratejisi ve Eylem Planı 2015-2018".
- KALWANI, M. U., ve NARAYANDAS, N. (1995). "Long-Term Manufacturer-Supplier Relationships: Do They Pay Off for Supplier Firms?", Journal of marketing, 59(1): 1-16.
- KUMAR, N., STERN, L. W., ve ACHROL, R. S. (1992). "Assessing Reseller Performance from the Perspective of the Supplier", Journal of Marketing Research (JMR), 29(2): 238-253.
- LADO, A. A., BOYD, N. G., ve WRIGHT, P. (1992). "A Competency-Based Model of Sustainable Competitive Advantage: Toward a Conceptual Integration", Journal of management, 18(1): 77-91.
- LAMBE, C. J., SPEKMAN, R. E., ve HUNT, S. D. (2002). "Alliance Competence, Resources, and Alliance Success: Conceptualization, Measurement, and Initial Test", Journal of the academy of Marketing Science, 30(2): 141-158.
- LEWIS, M. A., ve GREGORY, M. J. (1996). "Developing and Applying a Process Approach to Competence Analysis", R. Sanchez & A. Heene (eds.), Dynamics of Competence-Based Competition (141-164), Pergamon, Oxford, UK.
- MASUDA, Y. (1980). "The Information Society as Post-Industrial Society ", World Future Society, Washington, D.C.
- MORGAN, R. M., ve HUNT, S. D. (1994). "The Commitment-Trust Theory of Relationship Marketing", Journal of marketing, 58(3): 20-38.
- NICULESCU, M., XU, B., HAMPTON, G. M., ve PETERSON, R. T. (2013). "Market Orientation and Its Measurement in Universities", Administrative Issues Journal: Education, Practice, and Research, 3(2): 75-85.
- OECD. (2011). “Actor Brief: Higher Education Institutes (HEIs)”, http://www.oecd.org/innovation/policyplatform/, 12.12.2016.
- OECD. (2015). "Oecd Digital Economy Outlook 2015 ", OECD Publishing, Paris.
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- PRAHALAD, C. K., ve HAMEL, G. (1990). “The Core Competence of the Corporation”, Harvard Business Review, May-June, 79-91.
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