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Küresel Şirketler Tarafından Uygulanan Glokalizasyon Stratejilerinin Türkiye'de Tüketici Marka Tercihine Etkisi: Güney Kore Örneği

Year 2022, Volume: 13 Issue: 2, 147 - 175, 01.08.2022

Abstract

Küreselleşme ve yerelleşme kelimelerinin birleşmesiyle oluşan glokalleşme kavramı son yıllarda yaygın olarak kullanılmaktadır. Çalışmanın temel amacı, küresel pazarlama stratejilerinin tüketicilerin marka tercihleri üzerindeki etkisini belirlemektir. Çalışmada Türkiye'de faaliyet gösteren Güney Koreli markalar incelenmiştir. Güney Kore merkezli firmaların uyguladıkları glokal pazarlama stratejilerinin marka tercihine etkisini belirlemek amacıyla araştırmada veri toplama yöntemi olarak anket yöntemi kullanılmıştır. Araştırmadan elde edilen sonuçlar, glokalleşme stratejilerinin altboyutlarından dağıtım, fiyat, tutundurma ve duyarlılık boyutlarının tüketici tercihleri üzerinde etkili olmasına karşın, üretim ve çevre boyutunun tüketici tercihleri üzerinde etkili olmadığını göstermektedir.

References

  • Aktan, C. C., & Şen, H. (1999). Globalleşme, ekonomik kriz ve Türkiye. Türkiye Küçük ve Orta Ölçekli İşletmeler Serbest Meslek Mensupları ve Yöneticileri Vakfı Yayınları.
  • Alexander, J. C. (2003). The meanings of social life: A cultural sociology. Oxford University Press.
  • Al-Rodhan, N. R. F., & Stoudmann, G. (2006, June 19). Definitions of globalization: A comprehensive overview and a proposed definition. Program on the Geopolitical Implications of Globalization and Transnational Security (pp. 1-21). Geneva Centre for Security Policy. https://www.gcsp.ch/nayef-al-rodhans-publication
  • Altınbaşak, İ., Akyol, A., Alkibay, S., Arslan, F. M., Burnaz, Ş., Cengiz, E., Erdil, S., Gegez, A. E., Günay, N., Madran, C., Şekerkaya, A., Uydacı, M., Ünüsan., Ç., Yalçın, F. A., & Yolaç, G. (2008). Küresel pazarlama yönetimi. Beta Yayınları.
  • American Marketing Association. (2017). Definitions of Marketing. https://www.ama.org/the-definition-of-marketing-what-is-marketing/
  • Asugman, G., Johnson, J. L., & McCullough, J. (1997). The role of after-sales in international marketing. Journal of International Marketing, 5(4), 11-28.
  • Bayram, N. (2004). Sosyal Bilimlerde SPSS ile Veri Analizi. Ezgi Kitabevi.
  • BBC. (2012, September 4). McDonald's opens vegetarian-only restaurant. https://www.bbc.com/news/business-19479013
  • Bolton, T. (1997). Human resource management: An introduction. Blackwell Publishers.
  • Cemalcılar, Ö., & Erdoğan, N. (1997). Genel muhasebe: Teknik, ilkeler ve tekdüzen muhasebe sistemi uygulaması. Beta Basım Yayım Dağıtım.
  • Chang, H. H., & Liu, Y. M. (2009). The impact of brand equity on brand preference and purchase intentions in the service industries. The Service Industries Journal, 29(12), 1687-1706.
  • Chartered Institute of Marketing. (2015). Marketing and the 7 Ps: A Brief Summary of Marketing and How it Works. https://www.cim.co.uk/media/4772/7ps.pdf
  • Council of Higher Education. (n.d.). Turkish Higher Education System. https://www.studyinturkey.gov.tr/StudyinTurkey/ShowDetail?rID=Ec/rgHEN8Zg=&&cId=PE4Nr0mMoY4=
  • Czinkota, M. R., & Ronkainen, I. A. (2013). International marketing. Cengage Learning.
  • Derviş, A. (2016). Küreselleşme yaklaşımının yerel kültüre etkisi: Türkiye'deki Lay's reklamları örneği [Yüksek Lisans Tezi, Atatürk Üniversitesi Sosyal Bilimler Enstitüsü].
  • Elçin, A. B. (2012). Küreselleşmenin tarihçesi. Merit Yeminli Mali Müşavirlik. http://www.meritymm.com/wp-content/uploads/2013/05/kuresellesme.pdf
  • Featherstone, M. (2020). Whither Globalization? An interview with Roland Robertson. Theory, Culture & Society, 37(7-8), 169-185. https://doi.org/10.1177/0263276420959429
  • Foglio, A., & Stanevicius, V. (2007). Scenario of glocal marketing and glocal marketing as an answer to the globalization and localization: Action on glocal market and marketing strategy. VADYBA / MANAGEMENT, 3-4(16-17), 40-55.
  • Fox, K. F. A., & Kotler, P. (1980). The marketing of social causes: The first 10 years. Journal of Marketing, 44(4), 24-33. https://doi.org/10.2307/1251226
  • Giddens, A. (2002). Runaway world: How globalization is reshaping our lives. Routledge.
  • Guest, D. E. (2007). HRM and performance: Can partnership address the ethical dilemmas? In A. Pinnington, R. Macklin & T. Campbell (Eds.), Human resource management: Ethics and employment (pp. 52-65). Oxford University Press.
  • Gujarati, D. N., & Porter, D. C. (2009). Essentials of econometrics (4th ed.). McGraw-Hill Education.
  • Hacıefendioğlu, Ş., & Candan, B. (2009, Ekim 14-17). Global markalarda glokal pazarlama stratejilerinin marka bağlılığı yaratmadaki etkisi (Fast-food sektöründe bir araştırma). In R. Kurtoğlu & M. Kara (Eds.), 14. Ulusal pazarlama kongresi: Küreselden yerele... Glokal pazarlama” (pp. 244-253). Bozok Üniversitesi İktisadi ve İdari Bilimler Fakültesi.
  • Kaynak, E., & Herbig, P. (1997). Handbook of cross-cultural marketing. Roudledge.
  • Khondker, H. H. (2004). Glocalization as globalization: Evolution of a sociological concept. Bangladesh e-Journal of Sociology, 1(2), 1-9.
  • Kozlu, C. M. (1993). Uluslararası pazarlama: İlkeler ve uygulamalar. Türkiye İş Bankası Kültür Yayınları.
  • Kumar, S., & Goel, B. (2007, June 23-26). Glocalization in food and agribusiness: Strategies of adaptation to local needs and demands. Proceedings of 17th Annual world food and agribusiness forum and symposium on food: A positive force for modern agribusiness, Parma, Italy.
  • Lengnick-Hall, C. A., Lengnick-Hall, M. L., & Abdinnour-Helm, S. (2004). The role of social and intellectual capital in achieving competitive advantage through enterprise resource planning (ERP) systems. Journal of Engineering and Technology Management, 21(4), 307-330. http://dx.doi.org/10.1016/j.jengtecman.2004.09.005
  • Martin, E. (2007). “Frenglish” for sale: Multilingual discourses for addressing today's global consumer. World Englishes, 26(2), 170-190.
  • Maynard, M. L. (2003). From Global to Glocal: How Gillette’s SensorExcel Accomodates to Japan. Keio Communication Review, 25, 57-75.
  • Maynard, M., & Tian, Y. (2004). Between global and glocal: content analysis of the Chinese Web Sites of the 100 top global brands. Public Relations Review, 30(3), 285-291.
  • McCarthy, E. J., & Perreault, W. D., Jr. (1993). Basic marketing: A global-managerial approach. Irwin.
  • McDonald’s India blog. (n.d.). Our food your questions. https://mcdonaldsblog.in/our-food-your-questions/
  • Noar, S. M. (2009). The role of structural equation modeling in scale development. Structural equation modeling, 10(4), 622-647.
  • Nye, J. S., & Donahue, J. D. (2000). Governance in a globalizing world. Brookings Institution Press.
  • Oksay, S. (2006). Küresel ekonomi ve bölgeselleşmeler. Okumuş adam.
  • Okumuş, E. (2002). Küreselleşme ve medeniyetlerarası diyalog. Marife Dini Araştırmalar Dergisi, 2(2), 115-132.
  • Özalp, İ., Şahin, M., & Zeytinoğlu, G. N. (2009). Yönetim organizasyon. Anadolu Üniversitesi Yayınları.
  • Prahalad, C. K., & Krishnan, M. S. (2008). The new age of innovation: Driving cocreated value through global networks. McGraw-Hill.
  • Robertson, R. (1992). Globalization: Social theory and global culture. Sage.
  • Robertson, R. (1995). Glocalization: Time-Space and Homogeneity-Heterogeneity. In M. Featherstone, S. Lash & R. Robertson (Eds.), Global Modernities (pp. 25-44), Sage.
  • Suhr, D. (2006, March 26-29). Exploratory or confirmatory factor analysis? Proceedings of the 31st SAS Users Group International Conference, San Francisco, California, United States of America. SAS Institute Inc.
  • Tanaka, J. S. (1993). Multifaceted conceptions of fit in structural equation model. In K. A. Bollen & J. S. Long (Eds.), Testing structural equation models (pp. 10–39). Sage.
  • Taylan, A. (2008). Çok uluslu fast-food restoranlarının “Ramazan menüleri” örneğinde küresel-yerel kültür etkileşimi. Kültür ve İletişim, 11(1), 73-109.
  • Tek, Ö. B. (1999). Pazarlama ilkeleri: Global yönetimsel yaklaşım Türkiye uygulamaları (8. basım). Beta.
  • Tek, Ö. B., & Özgül, E. (2005). Modern pazarlama ilkeleri. Birleşik Matbaacılık.
  • Tenekecioğlu, B., & Ersoy, N. F. (2000). Pazarlama yönetimi. Birlik Ofset Matbaacılık.
  • Theodosiou, M., & Leonidou, L. C. (2003). Standardization versus adaptation of international marketing strategy: an integrative assessment of the empirical research. International business review, 12(2), 141-171.
  • Tillman, J. A. (1975). The power of the Durbin-Watson Test. Econometrica, Econometric Society, 43(5-6), 959-974.
  • Tuncer, D., Arpacı, T. Ayhan, D. Y., Böge, E., & Üner, M. M. (1994). Pazarlama. Gazi Kitabevi.
  • Vignali, C. (2001). McDonald’s: “Think global, act local” – The marketing mix. British Food Journal, 103(2), 97-111. https://doi.org/10.1108/00070700110383154
  • Watson, J. J., & Wright, K. (2000). Consumer ethnocentrism and attitudes toward domestic and foreign products. European Journal of Marketing, 34(9/10), 1149-1166. https://doi.org/10.1108/03090560010342520
  • Wind, Y. (1986). The myth of globalization. Journal of Consumer Marketing, 3(2), 23-26. https://doi.org/10.1108/eb008160
  • Yazıcıoğlu, Y., & Erdoğan, S. (2004). SPSS uygulamalı bilimsel araştırma yöntemleri. Detay Yayıncılık.
  • Ziegler, J. (2004). Dünyanın yeni sahipleri ve onlara direnenler (M. N. Demirtaş, Trans.). Altın Kitaplar.

The Effect of Glocalization Strategies Implemented by Global Companies on Consumer Brand Preference in Türkiye: The Case of South Korea

Year 2022, Volume: 13 Issue: 2, 147 - 175, 01.08.2022

Abstract

The concept of glocalization, which is formed by combining the words globalization and localization, has been widely used in recent years. The purpose of the study is to determine the effect of glocal marketing strategies on consumers' brand preferences. In the study, South Korean brands operating in Türkiye were examined. In order to determine the effect of glocal marketing strategies implemented by South Korea-based companies on brand preference, the survey method was used as a data collection method in the research. According to the results obtained from the research, it was determined that the sub-dimensions of glocalization strategies such as distribution, price, promotion and sensitivity were effective on consumer preferences, while product and environment dimensions were not effective on consumer preferences.

References

  • Aktan, C. C., & Şen, H. (1999). Globalleşme, ekonomik kriz ve Türkiye. Türkiye Küçük ve Orta Ölçekli İşletmeler Serbest Meslek Mensupları ve Yöneticileri Vakfı Yayınları.
  • Alexander, J. C. (2003). The meanings of social life: A cultural sociology. Oxford University Press.
  • Al-Rodhan, N. R. F., & Stoudmann, G. (2006, June 19). Definitions of globalization: A comprehensive overview and a proposed definition. Program on the Geopolitical Implications of Globalization and Transnational Security (pp. 1-21). Geneva Centre for Security Policy. https://www.gcsp.ch/nayef-al-rodhans-publication
  • Altınbaşak, İ., Akyol, A., Alkibay, S., Arslan, F. M., Burnaz, Ş., Cengiz, E., Erdil, S., Gegez, A. E., Günay, N., Madran, C., Şekerkaya, A., Uydacı, M., Ünüsan., Ç., Yalçın, F. A., & Yolaç, G. (2008). Küresel pazarlama yönetimi. Beta Yayınları.
  • American Marketing Association. (2017). Definitions of Marketing. https://www.ama.org/the-definition-of-marketing-what-is-marketing/
  • Asugman, G., Johnson, J. L., & McCullough, J. (1997). The role of after-sales in international marketing. Journal of International Marketing, 5(4), 11-28.
  • Bayram, N. (2004). Sosyal Bilimlerde SPSS ile Veri Analizi. Ezgi Kitabevi.
  • BBC. (2012, September 4). McDonald's opens vegetarian-only restaurant. https://www.bbc.com/news/business-19479013
  • Bolton, T. (1997). Human resource management: An introduction. Blackwell Publishers.
  • Cemalcılar, Ö., & Erdoğan, N. (1997). Genel muhasebe: Teknik, ilkeler ve tekdüzen muhasebe sistemi uygulaması. Beta Basım Yayım Dağıtım.
  • Chang, H. H., & Liu, Y. M. (2009). The impact of brand equity on brand preference and purchase intentions in the service industries. The Service Industries Journal, 29(12), 1687-1706.
  • Chartered Institute of Marketing. (2015). Marketing and the 7 Ps: A Brief Summary of Marketing and How it Works. https://www.cim.co.uk/media/4772/7ps.pdf
  • Council of Higher Education. (n.d.). Turkish Higher Education System. https://www.studyinturkey.gov.tr/StudyinTurkey/ShowDetail?rID=Ec/rgHEN8Zg=&&cId=PE4Nr0mMoY4=
  • Czinkota, M. R., & Ronkainen, I. A. (2013). International marketing. Cengage Learning.
  • Derviş, A. (2016). Küreselleşme yaklaşımının yerel kültüre etkisi: Türkiye'deki Lay's reklamları örneği [Yüksek Lisans Tezi, Atatürk Üniversitesi Sosyal Bilimler Enstitüsü].
  • Elçin, A. B. (2012). Küreselleşmenin tarihçesi. Merit Yeminli Mali Müşavirlik. http://www.meritymm.com/wp-content/uploads/2013/05/kuresellesme.pdf
  • Featherstone, M. (2020). Whither Globalization? An interview with Roland Robertson. Theory, Culture & Society, 37(7-8), 169-185. https://doi.org/10.1177/0263276420959429
  • Foglio, A., & Stanevicius, V. (2007). Scenario of glocal marketing and glocal marketing as an answer to the globalization and localization: Action on glocal market and marketing strategy. VADYBA / MANAGEMENT, 3-4(16-17), 40-55.
  • Fox, K. F. A., & Kotler, P. (1980). The marketing of social causes: The first 10 years. Journal of Marketing, 44(4), 24-33. https://doi.org/10.2307/1251226
  • Giddens, A. (2002). Runaway world: How globalization is reshaping our lives. Routledge.
  • Guest, D. E. (2007). HRM and performance: Can partnership address the ethical dilemmas? In A. Pinnington, R. Macklin & T. Campbell (Eds.), Human resource management: Ethics and employment (pp. 52-65). Oxford University Press.
  • Gujarati, D. N., & Porter, D. C. (2009). Essentials of econometrics (4th ed.). McGraw-Hill Education.
  • Hacıefendioğlu, Ş., & Candan, B. (2009, Ekim 14-17). Global markalarda glokal pazarlama stratejilerinin marka bağlılığı yaratmadaki etkisi (Fast-food sektöründe bir araştırma). In R. Kurtoğlu & M. Kara (Eds.), 14. Ulusal pazarlama kongresi: Küreselden yerele... Glokal pazarlama” (pp. 244-253). Bozok Üniversitesi İktisadi ve İdari Bilimler Fakültesi.
  • Kaynak, E., & Herbig, P. (1997). Handbook of cross-cultural marketing. Roudledge.
  • Khondker, H. H. (2004). Glocalization as globalization: Evolution of a sociological concept. Bangladesh e-Journal of Sociology, 1(2), 1-9.
  • Kozlu, C. M. (1993). Uluslararası pazarlama: İlkeler ve uygulamalar. Türkiye İş Bankası Kültür Yayınları.
  • Kumar, S., & Goel, B. (2007, June 23-26). Glocalization in food and agribusiness: Strategies of adaptation to local needs and demands. Proceedings of 17th Annual world food and agribusiness forum and symposium on food: A positive force for modern agribusiness, Parma, Italy.
  • Lengnick-Hall, C. A., Lengnick-Hall, M. L., & Abdinnour-Helm, S. (2004). The role of social and intellectual capital in achieving competitive advantage through enterprise resource planning (ERP) systems. Journal of Engineering and Technology Management, 21(4), 307-330. http://dx.doi.org/10.1016/j.jengtecman.2004.09.005
  • Martin, E. (2007). “Frenglish” for sale: Multilingual discourses for addressing today's global consumer. World Englishes, 26(2), 170-190.
  • Maynard, M. L. (2003). From Global to Glocal: How Gillette’s SensorExcel Accomodates to Japan. Keio Communication Review, 25, 57-75.
  • Maynard, M., & Tian, Y. (2004). Between global and glocal: content analysis of the Chinese Web Sites of the 100 top global brands. Public Relations Review, 30(3), 285-291.
  • McCarthy, E. J., & Perreault, W. D., Jr. (1993). Basic marketing: A global-managerial approach. Irwin.
  • McDonald’s India blog. (n.d.). Our food your questions. https://mcdonaldsblog.in/our-food-your-questions/
  • Noar, S. M. (2009). The role of structural equation modeling in scale development. Structural equation modeling, 10(4), 622-647.
  • Nye, J. S., & Donahue, J. D. (2000). Governance in a globalizing world. Brookings Institution Press.
  • Oksay, S. (2006). Küresel ekonomi ve bölgeselleşmeler. Okumuş adam.
  • Okumuş, E. (2002). Küreselleşme ve medeniyetlerarası diyalog. Marife Dini Araştırmalar Dergisi, 2(2), 115-132.
  • Özalp, İ., Şahin, M., & Zeytinoğlu, G. N. (2009). Yönetim organizasyon. Anadolu Üniversitesi Yayınları.
  • Prahalad, C. K., & Krishnan, M. S. (2008). The new age of innovation: Driving cocreated value through global networks. McGraw-Hill.
  • Robertson, R. (1992). Globalization: Social theory and global culture. Sage.
  • Robertson, R. (1995). Glocalization: Time-Space and Homogeneity-Heterogeneity. In M. Featherstone, S. Lash & R. Robertson (Eds.), Global Modernities (pp. 25-44), Sage.
  • Suhr, D. (2006, March 26-29). Exploratory or confirmatory factor analysis? Proceedings of the 31st SAS Users Group International Conference, San Francisco, California, United States of America. SAS Institute Inc.
  • Tanaka, J. S. (1993). Multifaceted conceptions of fit in structural equation model. In K. A. Bollen & J. S. Long (Eds.), Testing structural equation models (pp. 10–39). Sage.
  • Taylan, A. (2008). Çok uluslu fast-food restoranlarının “Ramazan menüleri” örneğinde küresel-yerel kültür etkileşimi. Kültür ve İletişim, 11(1), 73-109.
  • Tek, Ö. B. (1999). Pazarlama ilkeleri: Global yönetimsel yaklaşım Türkiye uygulamaları (8. basım). Beta.
  • Tek, Ö. B., & Özgül, E. (2005). Modern pazarlama ilkeleri. Birleşik Matbaacılık.
  • Tenekecioğlu, B., & Ersoy, N. F. (2000). Pazarlama yönetimi. Birlik Ofset Matbaacılık.
  • Theodosiou, M., & Leonidou, L. C. (2003). Standardization versus adaptation of international marketing strategy: an integrative assessment of the empirical research. International business review, 12(2), 141-171.
  • Tillman, J. A. (1975). The power of the Durbin-Watson Test. Econometrica, Econometric Society, 43(5-6), 959-974.
  • Tuncer, D., Arpacı, T. Ayhan, D. Y., Böge, E., & Üner, M. M. (1994). Pazarlama. Gazi Kitabevi.
  • Vignali, C. (2001). McDonald’s: “Think global, act local” – The marketing mix. British Food Journal, 103(2), 97-111. https://doi.org/10.1108/00070700110383154
  • Watson, J. J., & Wright, K. (2000). Consumer ethnocentrism and attitudes toward domestic and foreign products. European Journal of Marketing, 34(9/10), 1149-1166. https://doi.org/10.1108/03090560010342520
  • Wind, Y. (1986). The myth of globalization. Journal of Consumer Marketing, 3(2), 23-26. https://doi.org/10.1108/eb008160
  • Yazıcıoğlu, Y., & Erdoğan, S. (2004). SPSS uygulamalı bilimsel araştırma yöntemleri. Detay Yayıncılık.
  • Ziegler, J. (2004). Dünyanın yeni sahipleri ve onlara direnenler (M. N. Demirtaş, Trans.). Altın Kitaplar.
There are 55 citations in total.

Details

Primary Language English
Subjects Operation
Journal Section Articles
Authors

Jeenee Lee 0000-0002-6317-9699

Bülent Sezen 0000-0001-7485-3194

Publication Date August 1, 2022
Published in Issue Year 2022 Volume: 13 Issue: 2

Cite

APA Lee, J., & Sezen, B. (2022). The Effect of Glocalization Strategies Implemented by Global Companies on Consumer Brand Preference in Türkiye: The Case of South Korea. Çalışma İlişkileri Dergisi, 13(2), 147-175.

Çalışma İlişkileri Dergisi, Ocak ve Temmuz aylarında olmak üzere yılda iki defa çıkarılan ulusal ve uluslararası hakemli bilimsel bir dergidir.