İŞ-AİLE ÇATIŞMASI BAĞLAMINDA EVDEN ÇALIŞMANIN İŞ BECERİKLİLİĞİNE ETKİSİ: COVID-19’UN YANSIYAN YÜZÜ

Year 2024, Volume: 14 Issue: 28, 1060 - 1083

Serkan Naktiyok , Yunus Zengin

https://doi.org/10.53092/duiibfd.1495410

Abstract

Çalışmada temel amaç, COVID-19 pandemi sürecinde evde çalışan işgörenlerin üstlendikleri roller nedeniyle karşılaştıkları sorunlar ve bu sorunların çözümünde bireyin iş becerisi düzeyinin aracılık durumu ele almaktır. Basit tesadüfi yöntem ve anket tekniği kullanılarak çağrı merkezinde görev yapan 450 işgörenin örneklem olarak seçildiği bu çalışmada 254 kişiden veriler elde edilmiştir. Çalışmada değişkenler arasındaki istatistiksel anlamlılık düzeyini belirlemek için yapısal eşitlik modeli kullanılmış ve AMOS programından yararlanılmıştır. Böylece modelin geçerliliği, değişkenler arasındaki etki ve ilişki düzeyi ile uyum iyiliği istatistikleri belirtilen hipotezler çerçevesinde ele alınarak tartışılmıştır. Analiz sonuçlarına göre evden çalışmanın iş becerikliliği üzerinde %49 oranında etkili olduğu, iş- aile çatışmasının ise bu etkide kısmi aracılık rolü (%47,2) oynadığı görülmüştür. Ayrıca iş becerikliliği ile iş-aile çatışması arasında pozitif yönlü bir ilişkinin (r= ,357**) olduğu elde edilen diğer bir sonuçtur.

Keywords

Covid-19, Uzaktan çalışma, İş kurma, İş-aile çatışması, Rol çatışması

THE EFFECT OF WORKING FROM HOME ON JOB SKILLS IN THE CONTEXT OF WORK-FAMILY CONFLICT: THE REFLECTION FACE OF COVID-19

Abstract

The main objective of the study is to address the problems faced by the workers working from home during the COVID-19 pandemic process due to their roles and the mediation status of the individual's work skills level in solving these problems. In this study, in which 450 employees working in the call center were selected as a sample by using a simple random method and questionnaire technique, data were obtained from 254 people. A structural equation model was used to determine the level of statistical significance between the variables in the study and the AMOS program was used. Thus, the validity of the model, the level of influence and relationship between the variables, and the goodness of fit statistics were discussed within the framework of the stated hypotheses. According to the results of the analysis, it has been observed that working from home had a 49% effect on job crafting, while work-family conflict played a partial mediating role (47.2%) in this effect. It is also another result that there is a positive relationship (r= ,357**) between job crafting and work-family conflict.

Keywords

Covid-19, Remote work, Job crafting, Work-family conflict, Role conflict

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