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Hizmetkâr Liderliğin Pozitif Örgütsel Davranış Değişkenleri ile İlişkisi Üzerine Bir Araştırma

Year 2016, Volume: 4 Issue: 1, 0 - 0, 30.06.2016

Sezer C. Günaydın , F. Oben Ürü Sanı , Özlem Atan Tarlacı Uğur Yozgat

Abstract

Bu çalışmanın amacı, 2000’li yıllardan sonra yazında yer almaya başlayan “iş-aile zenginleşmesi”nin yaşanmasında, güncel liderlik yaklaşımlarından hizmetkâr liderlik tarzının katkısını ortaya çıkarmaktır. Bu çerçevede araştırmada, çalışanların ihtiyaçlarını her şeyin üzerinde gören hizmetkâr liderlik tarzının çalışanların iş-aile zenginleşmesi yaşamasındaki etkileri test edilmiştir. Araştırma sonuçlarına göre, çalışanlar tarafından algılanan hizmetkâr liderlik tarzının, çalışanların örgütleri ile özdeşleşme düzeyini ve sahip oldukları pozitif psikolojik kaynakları/sermayeyi (öz-değer, öz-yeterlilik, iyimserlik ve psikolojik yılmazlık) arttırdığı ve bu değişkenler aracılığı ile de çalışanların işten aileye ve aileden işe zenginleşme düzeylerini olumlu yönde etkilediği tespit edilmiştir. Bu çalışmada, hizmetkâr liderlik tarzının iş-aile zenginleşmesi üzerindeki etkisi ilk defa kapsamlı bir model ile test edilmiş ve gelecek kuramsal ve görgül çalışmalar için yeni model önerileri geliştirilmiştir.

Anahtar Kelimeler: Hizmetkâr Liderlik, İş-Aile Zenginleşmesi, Örgütle Özdeşleşme, Pozitif Psikolojik Kaynaklar (Öz-değer, Öz-yeterlilik, İyimserlik, Psikolojik Yılmazlık)

References

  • Allen, T. D., Herst, D. E., Bruck, C. S. ve Sutton, M. (2000). Consequences Associated with Work-Family Conflict: A Review and Agenda for Future Research. Journal of Occupational Health Psychology, 5(2): 278-308.
  • Aslan, Ş. ve Özata, M. (2010). Sağlık Çalışanlarında Hizmete Yönelik Liderlik (Hizmetkâr Liderlik) ve Page-Wong ile Patterson Ölçeklerinin Geçerlik ve Güvenirlik Araştırması, 18. Ulusal Yönetim ve Organizasyon Kongresi Bildiriler Kitabı, 586-596.
  • Avolio, B. J ., Walumbwa, F. O . ve Weber, T. J. (2009). Leadership: Current Theories, Research, and Future Directions. Annual Review of Psychology, 60: 421–449.
  • Barbuto, J. E., Jr. ve Wheeler, D. W. (2002). Becoming a Servant Leader: Do You Have What It Takes? Nebguide G02-1481. Lincoln: University of Nebraska, Nebraska Cooperative Extension.
  • Barbuto, J. E., Jr. ve Wheeler, D. W. (2006). Scale Development and Construct Clarification of Servant Leadership, Group & Organization Management, 31(3): 1-27.
  • Bargava, S. ve Baral, R.( 2009). Antecedents and Consequences of Work-Family Enrichment among Indian Managers. National Academy of Psychology, Psychological Studies, 54: 213-225.
  • Barnett, R. C. ve Baruch, G. K. (1986). Role Quality, Multiple Role İnvolvement, and Psychological Well-Being in Midlife Women. Journal of Personality and Social Psychology, 51(3): 578-585.
  • Baron, R. M. ve Kenny, D. A. (1986). The moderatormediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations, Journal of Personality and Social Psychology, 51: 1173–1182.
  • Bass, M. B. (2000). The Future of Leadership in Learning Organizations, Journal of Leadership & Organization Studies, 7(3): 18-40.
  • Block, J. and Kremen, A. M. (1996). IQ and Ego-Resiliency: Conceptual and Empirical Connections And Separateness. Journal of Personality and Social Psychology, 70: 349–61.
  • Carlson, D. S., Kacmar, M. K., & Williams, L. J. (2000). Construction and Validation of a Multidimensional Measure of Work–Family Conflict, Journal of Vocational Behavior, 56(2): 249-276.
  • Carlson, D. S., Kacmar, M. K., Wayne, J. H. ve Grzywacz, J. G. (2006). Measuring the Positive Side of the Work-Family İnterface: Development and Validation of a Work-Family Enrichment Scale. Journal of Vocational Behavior, 68(1): 131-164.
  • Dennis, R.S. ve Bocarnea, M. (2005). Development of the Servant Leadership Assessment Instrument, Leadership & Organization Development Journal, 26(7/8): 600-615.
  • Ehrhart, M. G. (2004). Leadership and Procedural Justice Climate as Antecedents of Unit-Level Organizational Citizenship Behavior, Personnel Psychology, 57: 61–94.
  • Farlıng, L. M., Stone, G. A. ve Winston, E. B. (1999). Servant Leadership: Setting the Stage for Empirical Research, Journal of Leadership & Organizational Studies, 6(1/2): 49-72.
  • Graham, J.W. (1991). Servant-Leadership in Organizations: Inspirational and Moral, Leadership Quarterly, 2: 105-119.
  • Graham, J.W. (1991). An Essay on Organizational Citizenship Behavior. Employee Rights and Responsibilities Journal, 4: 249-270.
  • Greenhaus, J. H. ve Powell, G. N. (2006). When Work and Family are Allies: A Theory of Work-Family Enrichment. Academy of Management Review, 31(1): 72-92.
  • Greenleaf, R.K. (1970). Center for Servant Leadership, “What is Servant Leadership?”, http://www.greenleaf.org/whatissl/ (25.10.2010).
  • Greenleaf, R.K. (1977). Servant Leadership: A Journey into the Nature of Legitimate Power and Greatness, New York: Paulist Press.
  • Greenleaf, R.K. (2002). Servant Leadership: A Journay into the Legitimate Power and Greatness, 25th Aniversary Edition, New York: Paulist Press.
  • Hanson, G. C., Hammer, L. B., & Colton, C. L. (2006). Development and Validation of a Multidimensional Scale of Perceived Work-Family Positive Spillover. Journal of Occupational Health Psychology, 11(3): 249-265.
  • Humphreys, H. J. (2005). Contextual Implications for Transformational and Servant Leadership: A Historical Investigation, Management Decisions, 43(10): 1410-1431.
  • Joseph, E. E. ve Winston, E. B. (2005). A Correlation of Servant Leadership, Leader Trust and Organizational Trust, Leadership & Organizational Development Journal, 26(1): 6-22.
  • Judge, T.A., Erez, A., Bono, J.E. ve Thoresen, C.J.(2003).The Core Self Evaluation Scale (CSES): Development of a measure. Personnel Psychology, 56: 303-331.
  • Kesken, J ve Ayyıldız, A. (2008). Liderlik Yaklaşımlarında Yeni Perspektifler: Pozitif ve Otantik Liderlik, Ege Akademik Bakış, 8(2): 729-754.
  • Koçel, T. (2010). İşletme Yöneticiliği, Genişletilmiş 12. Baskı, Beta Yayınları, İstanbul.
  • Liden, C.R., Wayne, J.S., Zhao, H. ve Henderson, D. (2008). Servant Leadership: Development of a Multidimensional Measure and Multi-Level Assessment, The Leadership Quarterly, 19: 161-177.
  • Luthans, F., C.M. Youssef ve B.J. Avolio (2007), Positive Pscyhological Capital: Beyond Human and Social Capital, Business Horizons, January-February: 45-50.
  • Mael, F. ve Ashforth, B. E. (1992). Alumni and Their Alma Mater: A Partial Test of the Reformulated Model of Organizational İdentification. Journal of Organizational Behavior, 13: 103–123.
  • Mayer, D. M., Bardes, M. ve Piccolo, R. F. (2008). Do Servant-Leaders Help Satisfy Follower Needs? An Organizational Justice Perspective. European Journal of Work and Organizational Psychology, 17: 180–197.
  • Page, D. ve Wong, T.P. (2000). A conceptual framework for Measuring Servant Leadership. In Adjibolossoo, s.(Ed.), The Human Factor In Shaping the Course of History and Development, University Press of America, Lanham, MD.
  • Patterson, K.A. (2003). Servant Leadership: A Theoratical Model. Unpublished Doctoral Dissertation, Regent University.
  • Pratt, M. G. (1998). To Be or Not To Be: Central Questions in Organizational İdentifi Cation. In D. A. Whetten & P. C. Godfrey (Eds.), Identity in Organizations: Building Theory Through Conversations (171–207). Thousand Oaks, CA: Sage.
  • Scheier, M. F., & Carver, C. S. (1985). Optimism, coping, and health: Assessment and implications of generalized outcome expectancies. Health Psychology, 4: 219-247.
  • Schwarzer, R. ve Jerusalem, M. (1995). Generalized Self-Efficacy Scale. In J. Weinman, S. Wright, & M. Johnston (Eds.), Measures in Health Psychology: A User’s Portfolio. Causal and Control Beliefs (s. 35-37). Windsor, United Kingdom: NFER-NELSON.
  • Sendjaya, S. ve Cooper, B. (2010). Servant Leadership Behaviour Scale: A Hierarchical Model and Test of Construct Validity, European Journal of Work and Organizational Psychology, (In Press).
  • Sendjaya, S. ve Sarros, C. J. (2002). Servant Leadership: Its Origin, Development and Application in Organizations, Journal of Leadership & Organization Studies, 9(2): 57-64.
  • Sendjaya, S., Sarros, J.C. ve Santora, J.C. (2008). Defining and Measuring Servant Leadership Behavior in Organizations, Journal of Management Studies, 45(2): 402-424.
  • Smith, N. B., Montagno, V. R. ve Kuzmenko, N. T. (2004). Transformational and Servant Leadership: Content and Contextual Comparisons, Journal of Leadership & Organization Studies, 10(4): 80-92.
  • Spears, L.C. (2004). Practicing Servant Leadership, Fall, 7-11.
  • Spears, L. (1996). Reflections on Robert K. Greenleaf and Servant Leadership, Leadership & Organizational Development Journal, 17(7): 33-35.
  • Spears, L.C. ve Lawrence, M. (2002). Focus on Leadership: Servant Leadership for the 21st Century. New York: John Wiley &Sons.
  • Stone, A. G., Russell, R. F. ve Patterson, K. (2004). Transformational versus Servant Leadership: A Difference İn Leader Focus. Leadership and Organization Development Journal, 25: 349–361.
  • Ürü Sanı, F.O., Çalışkan, S.C., Atan, Ö. ve Yozgat, U. (2013). Öğretim Üyelerinin Hizmetkâr Liderlik Davranışları Öncülleri ve Ardılları Üzerine Bir Araştırma, Ege Akademik Bakış, 13(1): 63-82.
  • Van Dierendonck, D. (2011). Servant Leadership: A Review and Synthesis. Journal of Management, 37: 1228–1261.
  • Vondey, M. (2010). The Relationships among Servant Leadership, Organizational Citizenship Behavior, Person-Organization Fit, and Organizational Identification, International Journal of Leadership Studies, 6(1), 3-27.
  • Washıngton, R. R. Sutton, D. C. ve Feild, S. H. (2006). Individual Differences in Servant Leadership: The Roles of Values and Personality, Leadership & Organizational Development Journal, 27(8): 700-716.
  • West, G. R. B., Bocârnea, M. ve Marañon, D. (2009). Servant-Leadership as a Predictor of Job Satisfaction and Organizational Commitment with the Moderating Effects of Organizational Support and Role Clarity among Filipino Engineering, Manufacturing and Technology Workers. International Journal of Servant-Leadership, 5: 129–162.
  • Zhang, H., Kwan, H.K., Evereet, A.M. ve Jian, Z. (2012). Servant Leadership, Organizational Identification and Work-to-Family Enrichment: The Moderating Role of Work Climate for Sharing Family Concerns. Human Resource Management, 51(5): 747–767.

Year 2016, Volume: 4 Issue: 1, 0 - 0, 30.06.2016

Sezer C. Günaydın , F. Oben Ürü Sanı , Özlem Atan Tarlacı Uğur Yozgat

Abstract

References

  • Allen, T. D., Herst, D. E., Bruck, C. S. ve Sutton, M. (2000). Consequences Associated with Work-Family Conflict: A Review and Agenda for Future Research. Journal of Occupational Health Psychology, 5(2): 278-308.
  • Aslan, Ş. ve Özata, M. (2010). Sağlık Çalışanlarında Hizmete Yönelik Liderlik (Hizmetkâr Liderlik) ve Page-Wong ile Patterson Ölçeklerinin Geçerlik ve Güvenirlik Araştırması, 18. Ulusal Yönetim ve Organizasyon Kongresi Bildiriler Kitabı, 586-596.
  • Avolio, B. J ., Walumbwa, F. O . ve Weber, T. J. (2009). Leadership: Current Theories, Research, and Future Directions. Annual Review of Psychology, 60: 421–449.
  • Barbuto, J. E., Jr. ve Wheeler, D. W. (2002). Becoming a Servant Leader: Do You Have What It Takes? Nebguide G02-1481. Lincoln: University of Nebraska, Nebraska Cooperative Extension.
  • Barbuto, J. E., Jr. ve Wheeler, D. W. (2006). Scale Development and Construct Clarification of Servant Leadership, Group & Organization Management, 31(3): 1-27.
  • Bargava, S. ve Baral, R.( 2009). Antecedents and Consequences of Work-Family Enrichment among Indian Managers. National Academy of Psychology, Psychological Studies, 54: 213-225.
  • Barnett, R. C. ve Baruch, G. K. (1986). Role Quality, Multiple Role İnvolvement, and Psychological Well-Being in Midlife Women. Journal of Personality and Social Psychology, 51(3): 578-585.
  • Baron, R. M. ve Kenny, D. A. (1986). The moderatormediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations, Journal of Personality and Social Psychology, 51: 1173–1182.
  • Bass, M. B. (2000). The Future of Leadership in Learning Organizations, Journal of Leadership & Organization Studies, 7(3): 18-40.
  • Block, J. and Kremen, A. M. (1996). IQ and Ego-Resiliency: Conceptual and Empirical Connections And Separateness. Journal of Personality and Social Psychology, 70: 349–61.
  • Carlson, D. S., Kacmar, M. K., & Williams, L. J. (2000). Construction and Validation of a Multidimensional Measure of Work–Family Conflict, Journal of Vocational Behavior, 56(2): 249-276.
  • Carlson, D. S., Kacmar, M. K., Wayne, J. H. ve Grzywacz, J. G. (2006). Measuring the Positive Side of the Work-Family İnterface: Development and Validation of a Work-Family Enrichment Scale. Journal of Vocational Behavior, 68(1): 131-164.
  • Dennis, R.S. ve Bocarnea, M. (2005). Development of the Servant Leadership Assessment Instrument, Leadership & Organization Development Journal, 26(7/8): 600-615.
  • Ehrhart, M. G. (2004). Leadership and Procedural Justice Climate as Antecedents of Unit-Level Organizational Citizenship Behavior, Personnel Psychology, 57: 61–94.
  • Farlıng, L. M., Stone, G. A. ve Winston, E. B. (1999). Servant Leadership: Setting the Stage for Empirical Research, Journal of Leadership & Organizational Studies, 6(1/2): 49-72.
  • Graham, J.W. (1991). Servant-Leadership in Organizations: Inspirational and Moral, Leadership Quarterly, 2: 105-119.
  • Graham, J.W. (1991). An Essay on Organizational Citizenship Behavior. Employee Rights and Responsibilities Journal, 4: 249-270.
  • Greenhaus, J. H. ve Powell, G. N. (2006). When Work and Family are Allies: A Theory of Work-Family Enrichment. Academy of Management Review, 31(1): 72-92.
  • Greenleaf, R.K. (1970). Center for Servant Leadership, “What is Servant Leadership?”, http://www.greenleaf.org/whatissl/ (25.10.2010).
  • Greenleaf, R.K. (1977). Servant Leadership: A Journey into the Nature of Legitimate Power and Greatness, New York: Paulist Press.
  • Greenleaf, R.K. (2002). Servant Leadership: A Journay into the Legitimate Power and Greatness, 25th Aniversary Edition, New York: Paulist Press.
  • Hanson, G. C., Hammer, L. B., & Colton, C. L. (2006). Development and Validation of a Multidimensional Scale of Perceived Work-Family Positive Spillover. Journal of Occupational Health Psychology, 11(3): 249-265.
  • Humphreys, H. J. (2005). Contextual Implications for Transformational and Servant Leadership: A Historical Investigation, Management Decisions, 43(10): 1410-1431.
  • Joseph, E. E. ve Winston, E. B. (2005). A Correlation of Servant Leadership, Leader Trust and Organizational Trust, Leadership & Organizational Development Journal, 26(1): 6-22.
  • Judge, T.A., Erez, A., Bono, J.E. ve Thoresen, C.J.(2003).The Core Self Evaluation Scale (CSES): Development of a measure. Personnel Psychology, 56: 303-331.
  • Kesken, J ve Ayyıldız, A. (2008). Liderlik Yaklaşımlarında Yeni Perspektifler: Pozitif ve Otantik Liderlik, Ege Akademik Bakış, 8(2): 729-754.
  • Koçel, T. (2010). İşletme Yöneticiliği, Genişletilmiş 12. Baskı, Beta Yayınları, İstanbul.
  • Liden, C.R., Wayne, J.S., Zhao, H. ve Henderson, D. (2008). Servant Leadership: Development of a Multidimensional Measure and Multi-Level Assessment, The Leadership Quarterly, 19: 161-177.
  • Luthans, F., C.M. Youssef ve B.J. Avolio (2007), Positive Pscyhological Capital: Beyond Human and Social Capital, Business Horizons, January-February: 45-50.
  • Mael, F. ve Ashforth, B. E. (1992). Alumni and Their Alma Mater: A Partial Test of the Reformulated Model of Organizational İdentification. Journal of Organizational Behavior, 13: 103–123.
  • Mayer, D. M., Bardes, M. ve Piccolo, R. F. (2008). Do Servant-Leaders Help Satisfy Follower Needs? An Organizational Justice Perspective. European Journal of Work and Organizational Psychology, 17: 180–197.
  • Page, D. ve Wong, T.P. (2000). A conceptual framework for Measuring Servant Leadership. In Adjibolossoo, s.(Ed.), The Human Factor In Shaping the Course of History and Development, University Press of America, Lanham, MD.
  • Patterson, K.A. (2003). Servant Leadership: A Theoratical Model. Unpublished Doctoral Dissertation, Regent University.
  • Pratt, M. G. (1998). To Be or Not To Be: Central Questions in Organizational İdentifi Cation. In D. A. Whetten & P. C. Godfrey (Eds.), Identity in Organizations: Building Theory Through Conversations (171–207). Thousand Oaks, CA: Sage.
  • Scheier, M. F., & Carver, C. S. (1985). Optimism, coping, and health: Assessment and implications of generalized outcome expectancies. Health Psychology, 4: 219-247.
  • Schwarzer, R. ve Jerusalem, M. (1995). Generalized Self-Efficacy Scale. In J. Weinman, S. Wright, & M. Johnston (Eds.), Measures in Health Psychology: A User’s Portfolio. Causal and Control Beliefs (s. 35-37). Windsor, United Kingdom: NFER-NELSON.
  • Sendjaya, S. ve Cooper, B. (2010). Servant Leadership Behaviour Scale: A Hierarchical Model and Test of Construct Validity, European Journal of Work and Organizational Psychology, (In Press).
  • Sendjaya, S. ve Sarros, C. J. (2002). Servant Leadership: Its Origin, Development and Application in Organizations, Journal of Leadership & Organization Studies, 9(2): 57-64.
  • Sendjaya, S., Sarros, J.C. ve Santora, J.C. (2008). Defining and Measuring Servant Leadership Behavior in Organizations, Journal of Management Studies, 45(2): 402-424.
  • Smith, N. B., Montagno, V. R. ve Kuzmenko, N. T. (2004). Transformational and Servant Leadership: Content and Contextual Comparisons, Journal of Leadership & Organization Studies, 10(4): 80-92.
  • Spears, L.C. (2004). Practicing Servant Leadership, Fall, 7-11.
  • Spears, L. (1996). Reflections on Robert K. Greenleaf and Servant Leadership, Leadership & Organizational Development Journal, 17(7): 33-35.
  • Spears, L.C. ve Lawrence, M. (2002). Focus on Leadership: Servant Leadership for the 21st Century. New York: John Wiley &Sons.
  • Stone, A. G., Russell, R. F. ve Patterson, K. (2004). Transformational versus Servant Leadership: A Difference İn Leader Focus. Leadership and Organization Development Journal, 25: 349–361.
  • Ürü Sanı, F.O., Çalışkan, S.C., Atan, Ö. ve Yozgat, U. (2013). Öğretim Üyelerinin Hizmetkâr Liderlik Davranışları Öncülleri ve Ardılları Üzerine Bir Araştırma, Ege Akademik Bakış, 13(1): 63-82.
  • Van Dierendonck, D. (2011). Servant Leadership: A Review and Synthesis. Journal of Management, 37: 1228–1261.
  • Vondey, M. (2010). The Relationships among Servant Leadership, Organizational Citizenship Behavior, Person-Organization Fit, and Organizational Identification, International Journal of Leadership Studies, 6(1), 3-27.
  • Washıngton, R. R. Sutton, D. C. ve Feild, S. H. (2006). Individual Differences in Servant Leadership: The Roles of Values and Personality, Leadership & Organizational Development Journal, 27(8): 700-716.
  • West, G. R. B., Bocârnea, M. ve Marañon, D. (2009). Servant-Leadership as a Predictor of Job Satisfaction and Organizational Commitment with the Moderating Effects of Organizational Support and Role Clarity among Filipino Engineering, Manufacturing and Technology Workers. International Journal of Servant-Leadership, 5: 129–162.
  • Zhang, H., Kwan, H.K., Evereet, A.M. ve Jian, Z. (2012). Servant Leadership, Organizational Identification and Work-to-Family Enrichment: The Moderating Role of Work Climate for Sharing Family Concerns. Human Resource Management, 51(5): 747–767.
There are 50 citations in total.

Details

Journal Section İktisadi ve İdari Bilimlerini İlgilendiren Meslekler Editörleri
Authors

Sezer C. Günaydın

F. Oben Ürü Sanı

Özlem Atan Tarlacı This is me

Uğur Yozgat This is me

Publication Date June 30, 2016
Published in Issue Year 2016 Volume: 4 Issue: 1

Cite

APA Günaydın, S. C., Ürü Sanı, F. O., Atan Tarlacı, Ö., Yozgat, U. (2016). Hizmetkâr Liderliğin Pozitif Örgütsel Davranış Değişkenleri ile İlişkisi Üzerine Bir Araştırma. Elektronik Mesleki Gelişim Ve Araştırmalar Dergisi, 4(1).
AMA Günaydın SC, Ürü Sanı FO, Atan Tarlacı Ö, Yozgat U. Hizmetkâr Liderliğin Pozitif Örgütsel Davranış Değişkenleri ile İlişkisi Üzerine Bir Araştırma. Elektronik Mesleki Gelişim Ve Araştırmalar Dergisi. July 2016;4(1).
Chicago Günaydın, Sezer C., F. Oben Ürü Sanı, Özlem Atan Tarlacı, and Uğur Yozgat. “Hizmetkâr Liderliğin Pozitif Örgütsel Davranış Değişkenleri Ile İlişkisi Üzerine Bir Araştırma”. Elektronik Mesleki Gelişim Ve Araştırmalar Dergisi 4, no. 1 (July 2016).
EndNote Günaydın SC, Ürü Sanı FO, Atan Tarlacı Ö, Yozgat U (July 1, 2016) Hizmetkâr Liderliğin Pozitif Örgütsel Davranış Değişkenleri ile İlişkisi Üzerine Bir Araştırma. Elektronik Mesleki Gelişim Ve Araştırmalar Dergisi 4 1
IEEE S. C. Günaydın, F. O. Ürü Sanı, Ö. Atan Tarlacı, and U. Yozgat, “Hizmetkâr Liderliğin Pozitif Örgütsel Davranış Değişkenleri ile İlişkisi Üzerine Bir Araştırma”, Elektronik Mesleki Gelişim Ve Araştırmalar Dergisi, vol. 4, no. 1, 2016.
ISNAD Günaydın, Sezer C. et al. “Hizmetkâr Liderliğin Pozitif Örgütsel Davranış Değişkenleri Ile İlişkisi Üzerine Bir Araştırma”. Elektronik Mesleki Gelişim Ve Araştırmalar Dergisi 4/1 (July 2016).
JAMA Günaydın SC, Ürü Sanı FO, Atan Tarlacı Ö, Yozgat U. Hizmetkâr Liderliğin Pozitif Örgütsel Davranış Değişkenleri ile İlişkisi Üzerine Bir Araştırma. Elektronik Mesleki Gelişim Ve Araştırmalar Dergisi. 2016;4.
MLA Günaydın, Sezer C. et al. “Hizmetkâr Liderliğin Pozitif Örgütsel Davranış Değişkenleri Ile İlişkisi Üzerine Bir Araştırma”. Elektronik Mesleki Gelişim Ve Araştırmalar Dergisi, vol. 4, no. 1, 2016.
Vancouver Günaydın SC, Ürü Sanı FO, Atan Tarlacı Ö, Yozgat U. Hizmetkâr Liderliğin Pozitif Örgütsel Davranış Değişkenleri ile İlişkisi Üzerine Bir Araştırma. Elektronik Mesleki Gelişim Ve Araştırmalar Dergisi. 2016;4(1).