This study aims to identify usability problems
related to Virtual Math Teams (VMT) system, which is supporting online
collaborative activities of learning groups. For the usability assessment, two
major evaluations have been conducted. In the first evaluation, students filled
the scale of framework for CSCL system Usability Evaluation including
dimensions - Effectiveness, Efficiency, Collaborativity, Error Tolerance,
Universal Accessibility, Satisfaction. The second evaluation considers students
answers to open ended question related to system’s usability problems. These
two approaches together released the usability problems related to VMT system.
The problems identified are related to four major usability aspects: system
design, file upload, process tracking/automated notification, and error
prevention. This study also suggests which immediate actions should be taken to
improve usability of the system.
Journal Section | Articles |
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Authors | |
Publication Date | August 4, 2017 |
Published in Issue | Year 2017 Volume: 7 |