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THE EFFECT OF WAGE ON PRIVATE SECURITY OFFICERS JOB SATISFACTION AND INTENTION TO QUIT: AN EMPIRICAL STUDY IN TURKEY

Year 2020, Volume: 19 Issue: 75, 1314 - 1334, 01.07.2020
https://doi.org/10.17755/esosder.616419

Abstract

Bu araştırmanın amacı özel güvenlik görevlilerinin iş doyumu ile işten ayrılma niyeti tutumlarında aldıkları ücrete göre farklılaşma olup olmadığını istihdam şekilleri (Kamu-Özel sektör) bağlamında test etmektir. Araştırmanın evrenini İstanbul’da çalışan özel güvenlik görevlileri oluşturmaktadır. Araştırmada tesadüfi örneklem kullanılmıştır. Nicel paradigma çerçevesinde gerçekleştirilen çalışmada uygulanan anket neticesinde analize uygun 6249 veri araştırmaya dahil edilmiştir. Araştırmada Weiss vd. (1967) tarafından geliştirilen Minnesota İş Doyum Ölçeği ve Scott vd. (1999) tarafından geliştirilen İşten Ayrılma Niyeti Ölçeği kullanılmıştır. Araştırma sonuçlarına göre, her kademe ücret artışında, özel sektörde istihdam edilen özel güvenlik görevlilerinin iş doyumu ve işten ayrılma niyetlerinde istatistiksel olarak anlamlı farklılık oluştuğu; kamuda istihdam edilen özel güvenlik görevlilerinin işten ayrılma niyetlerinde her kademe ücret artışında istatistiksel olarak anlamlı farklılık oluştuğu, ancak iş doyumlarında sadece en üst kademe ücret artışında istatistiksel olarak anlamlı fark oluştuğu tespit edilmiştir. 


Bu makale için 03-01-2021 tarihinde bir düzeltme yayınlandı. https://dergipark.org.tr/tr/pub/esosder/issue/59256/855029 

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THE EFFECT OF WAGE ON PRIVATE SECURITY OFFICERS JOB SATISFACTION AND INTENTION TO QUIT: AN EMPIRICAL STUDY IN TURKEY

Year 2020, Volume: 19 Issue: 75, 1314 - 1334, 01.07.2020
https://doi.org/10.17755/esosder.616419

Abstract

The purpose of this study is to reveal whether there is a difference between job satisfaction and intention to quit levels of the private security officers in terms of the wage they receive in accordance with employment types (Public-Private sector). The population of the study includes the private security officers working in İstanbul. Random sampling is conducted in the study. As a result of the questionnaires carried out in the context of the quantitative paradigm, 6249 data were found analyzable. In this study, the job satisfaction scale, developed by Weiss et al. (1967), and the intent to quit scale, developed by Scott et al. (1999), were used. According to the results, there is a statistically significant difference among job satisfaction and intention to quit levels of the private security officers employed in the private sector at each wage category. However, although there is a statistically significant difference among intention to quit levels of private security officers employed in the public sector at each wage category, there is an only statistically significant difference at maximum wage category regarding job satisfaction level.


An Erratum to this article was published on 03 January 2021. https://dergipark.org.tr/en/pub/esosder/issue/59256/855029 

References

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  • Avcı, N. and Küçükusta, D. (2009). Konaklama işletmelerinde örgütsel öğrenme, örgütsel bağlılık ve işten ayrılma eğilimi arasındaki ilişki. Anatolia: Turizm Araştırmaları Dergisi, 20(1), 33-44.
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  • Demirci, U. (2019). İş doyumu ile işten ayrılma niyeti ilişkisine istihdam şekillerinin etkisi. Uluslararası Sosyal Araştırmalar Dergisi, 12 (62), 1246-1258. Diaz-Serrano, L. and Vieira, J.A.C. (2005). Low-pay higher pay and job satisfaction within the European Union empirical evidence from fourteen countries. IZA Discussion Paper, No. 1558. Available at SSRN: https://ssrn.com/abstract=702889
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  • Foote, D.A., Li, T. and Tang, T.L. (2008). Job satisfaction and organizational citizenship behavior (OCB) does team commitment make a difference in self-directed teams?. Management Decision, 46 (6), 933-947.
  • Friday, S.S. and Friday, E. (2003). Racioethnic perceptions of job characteristics and job satisfaction. Journal of Management Development, 22(5), 426-442.
  • Furnham, A. and Andreas-Chamorro, P. T. (2009). Personality, motivation and job satisfaction: Hertzberg meets the Big Five. Journal of Managerial Psychology, 24 (8), 765-779.
  • Ghiselli, R., La Lopa, M. and Bai, B. (2001). Job satisfaction, life satisfaction, and turnover intent: Among food-service managers. The Cornell Hotel and Restaurant Administration Quarterly, 42 (2)28-37.
  • Hançer, M. and George, R. T. (2003). Job satisfaction of restaurant employees: An emprical investigation using the Minnesota Satisfaction Questionnaire. Journal of Hospitality&Tourism Research, 27 (1), 85-100.
  • Herzberg, F. Mausner, B., Peterson, R. and Capwell, D. (1957). Job attitudes: Review of research and opinion. Oxford, England: Psychological Service of Pittsburgh.
  • Hom, P.W., Caranikas-Walker, F., Prussia, G.E. and Griffeth, R.W. (1992). A meta analytical structural equations analysis of a model of employee turnover. Journal of Applied Psychology, 77(6), 890-909.
  • Hoppock, R. (1935). Job Satisfaction, Harper and Brothers, New York.
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  • Igalens, J. and Roussel, P. (1998). A study of the relationships between compensation package, work motivation and job satisfaction. Journal of Organizational Behavior, 20, 1003-1025.
  • Jewell, L. N. (1998). Contemporary industrial/organizational psychology. (3th ed.). Kaliforniya: Brooks/Cole Publishers.
  • Lam, S.S.K. (1995). Quality management and job satisfaction: An empirical study. International Journal of Quality & Reliability Management, 12(4), 72-78.
  • Lee, C., Huang, S. and Zhao, C. (2012). A study on factors affecting turnover intention of hotel employees. Asian Economic and Financial Review, 2 (7), 866-875.
  • Lum, L., Kervin, J., Clark, K. Reid, F. and Sirola, W. (1998). Explaining nursing turnover intent: Job satisfaction, pay satisfaction, or organizational commitment?. Journal of Organızatıonal Behavıor, 19, 305-320.
  • Meena, M.L. and Dangayach, G.S. (2012). Analaysis of employee satisfaction in banking sector. International Journal of Humanities and Applied Sciences (IJHAS),1 (2), 78-81.
  • Mobley, W. H., Griffett, R. W., Hand, H. H. and Meglino, B. M. (1979). Review and conceptual analysis of employee turnover process. Psychological Bulletin, 86, s. 493-522.
  • Mobley, W.H. (1982). Employee turnover: Causes, consequences, and control. Massachusetts: Addison-Wesley Series on Managing Human Resources.
  • Moynihan, D.P. and Pandey, S.K.(2007). Finding workable levers over work motivation: Comparing job satisfaction, job involvement, and organizational commitment. Administration and Society, 39 (7), 803-832.
  • Nwankwo, B., Agu, S., Sydney-Abor, N and Chikwendu, C. (2016). The Relationship Between Job Satisfaction and Job Involvement Among Secondary School Teachers. International Journal of Case Studies, 3 (3), 2127.
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There are 74 citations in total.

Details

Primary Language English
Subjects Business Administration
Journal Section Research Article
Authors

Uğur Demirci 0000-0002-4677-3477

Banu Ergen 0000-0002-1329-9975

Publication Date July 1, 2020
Submission Date September 6, 2019
Published in Issue Year 2020 Volume: 19 Issue: 75

Cite

APA Demirci, U., & Ergen, B. (2020). THE EFFECT OF WAGE ON PRIVATE SECURITY OFFICERS JOB SATISFACTION AND INTENTION TO QUIT: AN EMPIRICAL STUDY IN TURKEY. Elektronik Sosyal Bilimler Dergisi, 19(75), 1314-1334. https://doi.org/10.17755/esosder.616419

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