BİLGİ TEKNOLOJİSİNİN YENİLİK VE ORGANİZASYON VERİMLİLİĞİ ÜZERİNE ETKİSİ: GAMBİA FİRMALARI ÜZERİNE BİR VAKA ÇALIŞMASI

Year 2023, Volume: XIV Issue: I, 1 - 21, 28.09.2023

Ersin Caglar , Baboucarr Tunkara

Abstract

Verimlilik faktörünü büyütmeye çalışırken, organizasyon yöneticileri tarafından çeşitli stratejiler ve yöntemler uygulanmaktadır. Modern çağımızda, Bilgi Teknolojileri bu amacı gerçekleştirmek için en ileri araç olarak ortaya çıkmıştır. Bu yazı, bir vaka çalışması olarak Gambiya firmalarına atıfta bulunarak inovasyon yeteneklerinin geliştirilmesi yoluyla organizasyonel üretkenliği artırmak için Bilgi Teknolojisini operasyonda uygulama ihtiyacını incelemektedir. Araştırma, Gambiya şirketlerinin Bilgi Teknolojisi yatırımı, firma inovasyon yeteneği ve organizasyonel üretkenliği arasındaki ilişkiyi araştırıyor. Ayrıca, Bilgi Teknolojilerinin, şirketlerin operasyonları üzerinde bir etkisi olup olmadığını araştırmaktadır. Bu nedenle araştırma, teknolojik yenilikçiliğe dayalı ilişkiyi belirlemek ve verimlilik düzeyini ölçmek için nicel araştırma yöntemini kullanır. Bulgulara göre, Gambiya'nın Bilgi Teknolojisi yatırımı, teknolojik yenilikçiliği ve verimliliği arasında pozitif bir ilişki var.

Keywords

Bilgi teknolojisi, yenilik, bilgi sistemleri, üretkenlik, vaka çalışması, teknoloji ve yenilik yönetimi

THE IMPACT OF INFORMATION TECHNOLOGY ON INNOVATION AND ORGANIZATIONAL PRODUCTIVITY: A CASE STUDY OF GAMBIAN FIRMS

Abstract

While endeavoring to magnify the productivity factor, various strategies and methods have been implemented by organizational managers. In our modern era, Information Technology has emerged as the most cutting-edge tool to materialize such aim. This piece of writing elaborates the need for applying Information Technology in operation in order to increase organizational productivity via the enhancement of innovation capabilities with reference to Gambian firms as a case study. The research investigates the relationship between Information Technology investment, firm innovation ability and organizational productivity of Gambian companies. Moreover, it explores whether Information Technology is having an impact on the operations of the companies. Thus, the research uses quantitative research method to determine the relationship and measure the productivity level based on technological innovativeness. According to findings, there’s a positive relationship between Information Technology investment, technological innovativeness and productivity of Gambian firms. The findings suggested that Gambian firms should consider greater investments in Information Technology for a great improvement of the productivity factor.

Keywords

Information technology, innovation, information systems, productivity, case study, technology and innovation management

References

• Akhavan, A., Zebarjady, M., & Esfahani, A. S. (2021). The Effect of Organizational Culture and Information-Communication Technology on Productivity, Services Quality, Customer Satisfaction, and Change Management through Knowledge Management. The Journal of Tolooebehdasht, 43-59
• Chae, H. C., Koh, C. E., & Park, K. O. (2018). Information technology capability and firm performance: Role of industry. Information & Management, 55(5), 525-546.
• Chege, S. M., Wang, D., & Suntu, S. L. (2020). Impact of information technology innovation on firm performance in Kenya. Information Technology for Development, 26(2), 316-345.
• Chen, C. M., Cheng, W. J., Peng, S. K., Riezman, R., & Wang, P. (2019). Trade Wars, Technology and Productivity (No. w26468). National Bureau of Economic Research, 77-82.
• Cidik, M. (2019). Construction productivity and digitalization: An IT productivity paradox perspective. In 35th Annual ARCOM Conference, 61-67.
• Daragahi, G. A. (2017). The impact of innovation on customer satisfaction: A study of the cosmetics producer in Tehran. International Review, (1-2), 121-132.
• Fu, X., Mohnen, P., & Zanello, G. (2018). Innovation and productivity in formal and informal firms in Ghana. Technological Forecasting and Social Change, 131, 315-325.
• Ghorbanzad, Y., & Beig, M. (2012). The impact of information technology on productivity using structural equations technique in Iran Behnoush Company. Management Science Letters, 2(4), 1195-1202.
• Hanelt, A., Firk, S., Hildebrandt, B., & Kolbe, L. M. (2021). Digital M&A, digital innovation, and firm performance: an empirical investigation. European Journal of Information Systems, 30(1), 3-26.
• Hartmann, M., Waubke, R., & Gebhardt, L. (2021). Productivity Paradox in Digital Innovation for SMEs. In Digitalization (pp. 145-152). Springer, Cham.
• Haseeb, M., Hussain, H. I., Ślusarczyk, B., & Jermsittiparsert, K. (2019). Industry 4.0: A solution towards technology challenges of sustainable business performance. Social Sciences, 8(5), 154.
• Hussen, M. S., & Çokgezen, M. (2021). Relationship between innovation, regional institutions and firm performance: Micro-evidence from Africa. African Journal of Science, Technology, Innovation and Development, 1-17.
• Kariuki, A. K. (2015). Impact of information technology on organizational performance: case of population services Kenya (Doctoral dissertation, University of Nairobi).
• Kijek, T., & Kijek, A. (2019). Is innovation the key to solving the productivity paradox? Journal of Innovation & Knowledge, 4(4), 219-225.
• Kijkasiwat, P., & Phuensane, P. (2020). Innovation and firm performance: The moderating and mediating roles of firm size and small and medium enterprise finance. Journal of Risk and Financial Management, 13(5), 97.
• Lafuente González, E. M., Acs, Z., Sanders, M., & Szerb, L. (2019). The global technology frontier: productivity growth and the relevance of Kirznerian and Schumpeterian entrepreneurship. Small Business Economics, 67-79
• Martin, L., & Nguyen-Thi, T. U. (2015). The relationship between innovation and productivity based on R&D and ICT use. Revue économique, 66(6), 1105-1130.
• Mauerhoefer, T., Strese, S., & Brettel, M. (2017). The impact of information technology on new product development performance. Journal of Product Innovation Management, 34(6), 719-738. Naidoo, I. P., & Hoque, M. (2018). Impact of information technology on innovation in determining firm performance. African Journal of Science, Technology, Innovation and Development, 10(6), 643-653.
• Nguyen, V. K., Natoli, R., & Divisekera, S. (2021). Innovation and productivity in tourism small and medium enterprises: A longitudinal study. Tourism Management Perspectives, 38, 100804.
• Polák, P. (2017). The productivity paradox: A meta-analysis. Information Economics and Policy, 38, 38-54.
• Ravichandran, T. (2018). Exploring the relationships between IT competence, innovation capacity and organizational agility. The Journal of Strategic Information Systems, 27(1), 22-42.
• Roos, G. (Ed.). (2017). Technology-Driven Productivity Improvements and the Future of Work: Emerging Research and Opportunities: Emerging Research and Opportunities. IGI Global, 887-993
• Sekaran, U., & Bougie, R. (2019). Research methods for business: A skill building approach. john wiley & sons, 156-167
• Sigilai, M. J. (2020). Impact Of Information Technology on Output Growth of Manufacturing Firms in Kenya (Doctoral dissertation, University of Nairobi), 236-254
• Turulja, L., & Bajgorić, N. (2020). Knowledge acquisition, knowledge application, and innovation towards the ability to adapt to change. In Disruptive technology: Concepts, methodologies, tools, and applications (pp. 1019-1036). IGI Global.
• Wannakrairoj, W., & Velu, C. (2021). Productivity growth and business model innovation. Economics Letters, 199, 109679.
• Wikhamn, W. (2019). Innovation, sustainable HRM and customer satisfaction. International Journal of Hospitality Management, 76, 102-110.
• Yusuf, A. (2021). The Influence of Product Innovation and Brand Image on Customer Purchase Decision on Oppo Smartphone Products in South Tangerang City. Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 2(1), 472-481.