Does Injudicious Kindness Caused by Power Distance Lead to Organizational Silence Behaviors of Research Assistants?
Year 2024,
Volume: 53 Issue: 1, 41 - 60, 30.04.2024
Aoron Cohen
,
Emrah Özsoy
,
Senem Nart
,
Sima Nart
Abstract
Employee silence poses a significant challenge for organizations, hindering the use of innovative ideas and the establishment of democratic work environments. While previous research has predominantly focused on the cultural roots of silence within organizational culture, the influences of broader social-cultural factors have often been overlooked. In addition, investigations into the antecedents of silence have mainly relied on quantitative methodologies, leaving gaps in our understanding. To address these limitations, this study employs an exploratory qualitative case study methodology. Conducted through in-depth interviews with 12 research assistants from state universities, this study investigates the impact of power distance perceptions on academicians’ silence behavior. The findings reveal that research assistants exhibit a heightened perception of power distance, leading to instances of inappropriate deference and a tendency to remain silent on critical issues, even when such silence is undesirable.
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Year 2024,
Volume: 53 Issue: 1, 41 - 60, 30.04.2024
Aoron Cohen
,
Emrah Özsoy
,
Senem Nart
,
Sima Nart
References
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- Cohen, A., & Özsoy, E. (2021). Dark triad and situational variables and their relationship to career success and counterproductive work behaviors among employees in Turkey. International Journal of Workplace Health Management, 14(5), 506-525. https://doi.org/DOI 10.1108/IJWHM-02-2020-0019 google scholar
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- Çavuşoğlu, S., & Köse, S. (2016). The effect of organizational culture to organizational silence behaviour. Dokuz Eylul University Journal of Graduate School of Social Sciences, 18(1), 115-146. http://dx.doi.org/10.16953/deusbed.46003. google scholar
- Denzin, N.K. (1978). The research ac: A theoretical introduction to sociological methods (2rd ed.). McGraw-Hill google scholar
- Detert, J. R., & Edmondson, A. C. (2005). No exit, no voice: the bind of risky voice opportunities in organisati-ons. Academy of Management Proceedings, 2005(1), 1-6. https://doi.org/10.5465/ambpp.2005.18780787 google scholar
- Dimitris, B., & Vakola, M. (2007). Organizational silence: A new challenge for human resource management. Economics and Business Faculty of Athens University, pp.1-19. google scholar
- Dyne, L. V., Ang, S., & Botero, I. C. (2003). Conceptualizing employee silence and employee voice as multi-dimensional constructs. Journal of Management Studies, 40(6), 1359-1392. https://doi.org/10.1111/1467-6486.00384 google scholar
- Ghosh, A. (2011). Power distance in organizational contexts- A review of collectivist cultures. The Indian Journal of Industrial Relations, 47 (1), 89-101. https://www.jstor.org/stable/23070557 google scholar
- Glauser, M. J. (1984). Upward information flow in organizations: Review and conceptual analysis. Human Relations, 37, 613-643. https://doi.org/10.1177/001872678403700804 google scholar
- Hagen, A., Udeh, I., & Wilkie, M. (2011). The way that companies should manage their human resources as their most important asset: Empirical investigation. Journal of Business & Economics Research, 1(1), 81-92. https://doi.org/10.19030/jber.v1i1.2962 google scholar
- Henriksen, K., & Dayton, E. (2006). Organizational silence and hidden threats to patient safety. Health Ser-vices Research, 41(4p2), 1539-1554. https://doi.org/10.1111/j.1475-6773.2006.00564.x google scholar
- Hofstede, G. (1984). Culture’s consequences: International differences in work-related values. Abridged Version, Sage publications. google scholar
- Hofstede, G. (1980). Motivation, leadership, and organization: do American theories apply abroad? Organi-zational dynamics, 9(1), 42-63. https://doi.org/10.1016/0090-2616(80)90013-3 google scholar
- Holloway, I., & Wheeler, S. (1996). Qualitative research for nurses. Blackwell Science Ltd. google scholar
- Huang, X., Van de Vliert, E., & Van der Vegt, G. (2005). Breaking the silence culture: Stimulation of parti-cipation and employee opinion withholding cross-nationally. Management and Organization Review, 1, 459-482. https://doi.org/10.1111/j.1740-8784.2005.00023.x google scholar
- Johlke, M. C., & Duhan, D. F. (2000). Supervisor communication practices and service employee job outco-mes. Journal of Service Research, 3(2), 154-165. https://doi.org/10.1177/109467050032004 google scholar
- Kiymalioğlu, A., Yaraş, E., & Ünal, D. A. (2018). Keeping up with the Joneses-the effect of individual cultural values on conspicuous consumption. Istanbul Business Research, 47(1), 88-100. http://dx.doi. org/10.26650/ibr.2018.47.01.0005 google scholar
- Kwantes, C., & Boglarsky, C. (2007). Perceptions of organizational culture, leadership effectiveness and personal effectiveness across six countries. Journal of International Management, 13(2), 204-230. https:// doi.org/10.1016/j.intman.2007.03.002 google scholar
- Lincoln, S. Y., & Guba, E. G. (1985). Naturalistic inquiry. Sage Publications. google scholar
- Milliken, F.J., Morrison, E.W., & Hewlin, P.F. (2003). An exploratory study of employee silence: Issues that employees don’t communicate upward and why. Journal of Management Studies, 40(6), 1453-1476. http://dx.doi.org/10.1111/1467-6486.00387. google scholar
- Millon, T., Millon, C. M., Meagher, S. E., Grossman, S. D., & Ramnath, R. (2012). Personality disorders in modern life. John Wiley & Sons google scholar
- Morrison, E. W., & Milliken, F. J. (2000). Organizational silence: A barrier to change and development in a pluralistic world. Academy of Management Review, 25(4), 706-725. https://doi.org/10.2307/259200 google scholar
- Morrison, E.W., & Milliken, F.J. (2003). Speaking up, remaining silent: the dynamics of voice and silence in organizations. Journal of Management Studies, 40(6), 1353-1358. http://dx.doi.org/10.1111/1467-6486.00383 google scholar
- Morrison, E.W., & Rothman, N.B. (2009). Silence and the dynamics of power. J.Greenberg & M. Edwards (Eds.), Voice and silence in organizations (pp. 175-202).Emerald google scholar
- Nakane, I., (2006). Silence and politeness in intercultural communication in university seminars. Journal of Pragmatics, 38(11), 1811-1835. https://doi.org/10.1016/j.pragma.2006.01.005 google scholar
- Noelle-Neumann, E. (1991). The theory of public opinion: the concept of the spiral of silence. J. A. Anderson (Ed.), Communication Yearbook 14 (pp. 256-287). Sage google scholar
- Ozgan, H., & Külekçi, E. (2012). Öğretim elemanlarının sessizlik nedenleri ve üniversitelerine etkileri [The reasons of academic staff silence and its effect on their university]. e-International Journal of Educational Research, 3(4), 33-49. google scholar
- Özsoy, E., & Ardıç, K. (2020). Çalışanların karanlık kişilik özelliklerinin tükenmişliğe etkisinde genel öz-yeterliliğin düzenleyici rolü. [The moderating role of general self-efficacy on the effect of employe-es’ dark personality traits on burnout]. Manas Sosyal Araştırmalar Dergisi, 9(1), 144-154. https://doi. org/10.33206/mjss.509429 google scholar
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