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Resesyon Dönemlerinde İnsan Kaynakları Politikalarına Stratejik Yaklaşım: Merhamet Yönetimi

Year 2016, , 27 - 35, 31.12.2016
https://doi.org/10.25203/idd.278897

Abstract

Amaç: Bu çalışma çalışan mutluluğu-iyi oluşunda merhametin önemi ve katkısını göstermek amacını taşımaktadır.

Tasarım/Yöntem: Ekonomik durgunluk zamanlarında örgütlerin kullanabilecekleri İnsan kaynakları pratikleri örneği olarak merhamet yönetimi stratejisi hakkında derinlemesine bir literatür taraması yapılarak ilişkiler teorik bir çerçevede araştırılmıştır.

Sonuçlar: Ekonomik kriz gibi güç zamanlarda, çalışanlar için merhamet içeren uygulamalar onların mutluluk-iyi oluşlarının yanı sıra kuruma bağlılıklarına da katkıda bulunmaktadır.

Özgün Değer: Bu çalışma daha önce yapılmış çalışmaların sonuçlarını bir araya getirerek özellikle olumsuz ekonomik dönemlerde kullanılacak yeni bir müdahale stratejisi öneren ve bu alanda yapılmış nadir çalışmalardan birisidir


References

  • Appelbaum, E. (2011). Macroeconomic policy, labor market institutions and employment outcomes. Work, Employment and Society, 25(4), 596-610. http://dx.doi.org/10.1177/0950017011419711
  • Arampatzi, E., Burger M. J. & Veenhoven R. (2016). Financial distress and happiness of employees in times of economic crisis, Applied Economics Letters, 22 (3), 173-179.
  • Armstrong-Stassen, M. (2005). Coping with downsizing: A comparison of executive-level and middle managers. International Journal of Stress Management, 12(2), 117-141.
  • Bates, S. (2009). The top 5 myths about motivating employees: Dangerous in a recession, deadly in a recovery. Bates Communications. Retrieved from http://www.bates-communications.com/ press-room/top-5-myths.php
  • Batson, C. D. (1991). The altruism question: Toward a social psychological answer. Hillsdale, NJ: Lawrence Erlbaum Associates.
  • Bell, D. N. F., & Blanchflower, D. G. (2011). The crisis, policy reactions and attitudes to globalization and jobs. In M. Bacchetta & M. Jansen (Eds.), Making globalization socially sustainable, Geneva: ILO & WTO.85–118.
  • Berg, P., (2008), Working Time Flexibility in the German Employment Relations System: Implications for Germany and Lessons for the United States, Industrielle Beziehungen, 15(2), 133-50.
  • Bosch G., (2009), Working Time and Working Time Policy in Germany, Paper Prepared for the 2009 Conference JILPT International Workshop Tokyo.
  • Bowers J. & Davis, C., (2010), Termination of Employment. London: Wildy, Simmonds and Hill Publishing.
  • Burchell, B. (2002). The prevalence and redistribution of job insecurity and work intensification. In B. Burchell, D. Lapido and F. Wilkinson (eds.), Job Insecurity and Work Intensification. London: Routledge, 61–76.
  • Cameron, K. S., Bright, D., & Caza, A. (2004). Exploring the relationships between organizational virtuousness and performance. American Behavioral Scientist, 47, 766-790
  • Cascio W., (2002), Responsible Restructuring: Creative and Profitable Alternatives to Layoffs, San Francisco: Berrett-Koehler
  • Cascio, W. (2009). Downsizing and redundancy, in A. Wilkinson, N. Bacon, T. Redman and S. Snell (eds), Sage Handbook of Human Resource Management, London: Sage.
  • CIPD, (2008), How to Manage Your Workforce in a Recession, A Joint ACAS and CIPD Guidance Note, London: CIPD, February.
  • CIPD, (2010), The Psychological Contract, London: CIPD Factsheet.
  • Cooper, C., (2009), The Recession Could be the Making of HR, HRM Magazine, 3 February.
  • Cote S & Huy QN. (2010) The nature and function of collective emotional abilities in organiza¬tions. Working paper, University of Toronto, Toronto, Canada.
  • Di Tella, R., Macculloch, R. J. & Oswald, A. J. (2003) The macroeconomics of happiness, The Review of Economics and Statistics, 85, 809–27. doi:10.1162/ 003465303772815745.
  • Dirks, K. T., & Ferrin, D. L. (2001). The role of trust in organizational settings. Organization Science, 12 (4): 450-467.
  • Dutton, J. E., Frost, P., Worline, M. C, Lilius, J. M., & Kanov, J. M. 2002. Leading in times of trauma. Harvard Business Review, 80(1): 54-61.
  • Dutton, J. E., Worline, M. C, Frost, P., & Lilius, J. M. (2006). Explaining compassion organizing. Administrative Science Quarterly, 51, 59-96.
  • Ellis, K., & Shockley-Zalabak, P. (2001). Trust in top management and immediate supervisor: The relationship to satisfaction, perceived organizational effectiveness, and information receiving. Communication Quarterly, 49, 383-398.
  • European Commission, (2009a), Employment in Europe, Brussels: European Commission.
  • Fairris, D. & Brenner, M. (2001). Workplace transformation and the rise in cumulative trauma disorders: is there a connection?. Journal of Labor Research, 22 (1), 15–28.
  • Farndale, E., Paauwe, J.,&d Hoeksma, L., (2009). In-sourcing HR: Shared Service Centres in the Netherlands’, International Journal of Human Resource Management, 20(3), 544-561.
  • Frey, B. S. (2007) Happiness: A Revolution in Economics, MIT Press, Boston,
  • Frost, P., Dutton, J. E., Worline, M. C, & Wilson, A. (2000). Narratives of compassion in organizations. In S. Fineman (Ed.), Emotion in organizations. London: Sage, 25-45.
  • Gittell, J.H., Cameron, K.S., Lim, S. & Rivas, V. (2006). Relationships, layoffs, and organizational resilience: Airline industry responses to September 11th. Journal of Applied Behavioral Science, 2006, 42, 300–29. Glassner, V. & Galgóczi, B., (2009), Plant-Level Responses to the Economic Crisis in Europe, Brussels: ETUI Working Paper 09/01.
  • Glasser, V. & Keune, M., (2010), Negotiating the Crisis? Collective Bargaining in Europe During the Economic Downturn, Geneva: ILO Industrial and Employment Relations Dept, Working Paper No 10.
  • Hallock, K., (2009), Job Loss and the Fraying of the Implicit Contract, Journal of Economic Perspectives, 23(2), 69-93.
  • Hewlett, S. A. (2010). Holding on to top talent. Talent Management Magazine, 6, 21–23.
  • Hyman, R., (2010), Social Dialogue and Industrial Relations During the Economic Crisis: Innovative Practices or Business as Usual?, Geneva: ILO, Industrial and Employment Relations Dept, Working Paper 11.
  • Incomes Data Services, (2009), Managing redundancy. London: IDS, HR Studies.
  • Judge, T. A., & Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The job satisfaction-job performance relationship: A qualitative and quantitative review. Psychological Bulletin, 127, 376–407.
  • Kahn, W. A. (1993). Caring for the caregivers: Patterns of organizational caregiving. Administrative Science Quarterly 38(4), 539–563.
  • Kanov, J.M., Maitlis, S., Worline, M.C., Dutton, J.E., Frost, P.J. & Lilius, J.M. (2004). Compassion in organizational life. American Behavioral Scientist, 47, 808–27.
  • Latack, J. C., Kinicki, A. J., & Prussia, G. E. (1995). An integrative process model of coping with job loss, Academy of Management Review,20, 311-335.
  • Lilius, J. M., Worline, M. C, Maitlis, S., Kanov, J. M., Dutton, J. E., & Frost, P. (2008). The contours and consequences of compassion at work. Journal oi Organizational Behavior, 29, 193-218.
  • Lilius, J. M., Kanov, J. M., Dutton, J. E., Worline, M. C, & Maitlis, S. (2011). Compassion revealed: What we know about eompassion at work (and where we need to know more). In K. S. Cameron & G. Spreitzer (Eds.), The handbook of positive organizational scholarship, Oxford: Oxford University Press, 273-287.
  • Luechinger, S., Meier, S. & Stutzer, A. (2010) Why does unemployment hurt the employed? Evidence from the life satisfaction gap between the public and the private sector, Journal of Human Resources, 45, 998–1045. doi:10.1353/jhr.2010.0024.
  • Markovits,Y., Boer D., & Van Dick, R.V. (2014). Economic crisis and the employee: The effects of economic crisis on employee job satisfaction, commitment, and self-regulation, European Management Journal, October, 1-11.
  • McKee-Ryan, F., Song, Z., & Wanberg, C. R. (2005). Psychological and physical wellbeing during unemployment: A meta-analytic study, Journal of Applied Psychology, 90, 53-76.
  • Mitsakis, F.V. (2014). The Impact of Economic Crisis in Greece: Key Facts and an Overview of the Banking Sector, Business and Economic Research, 4, (1), 248-265.
  • Mohrman, S. & Worley, C.G., (2009), Dealing with Rough Times: A Capabilities Development Approach to Surviving and Thriving, Human Resource Management, 48(3), 433-45.
  • Pfeffer, J. (1981). Management as a symbolic action: The creation and maintenance of organizational paradigms, in L.L. Cummings and B. M. Staw (eds.), Advances in Organizational Behavior, 3. Greenwich, CT: JAI Press, 1-52.
  • Powley, E. H.(2009). Reclaiming resilience and safety: Resilience activation in the critical period of crisis. Human Relations, 62, 1289-1326.
  • Ramlall, S. J. (2009). Continuing the HR Evolution: Building Resilience in Turbulent Economic Times. IJGMS, 1 (3), 19-28.
  • Robinson-Smith, G. & Markwick, C., (2009), Employee Engagement: A Review of Current Thinking, Brighton: Institute of Employment Studies.
  • Roche, W. K., Teague, P., Coughlan, A., & Fahy, M. (2011). Human resources in the recession: managing and representing people at work in Ireland. Dublin: Labour Relations Commission.
  • Ruppel, C. P., & Harrington, S. J. (2000). The relationship of communication, ethical work climate, and trust to commitment and innovation. Journal of Business Ethics, 25(4), 313-328.
  • Russell, H. & McGinnity, F. (2014). Under Pressure: The Impact of Recession on Employees in Ireland. British Journal of Industrial Relations, 52(2), 286- 309.
  • Stewart, M. B. & Swaffield, J. K. (1997) Constraints on the desired hours of work of British men, The Economic Journal, 107, 520–35. doi:10.1111/ j.0013-0133.1997.175.x.
  • Suchman, M. (1995). Managing Legitimacy: Strategic and institutional approaches, Academy of Management Review, 20, 571-610.
  • Teague, P., & Roche W.K. (2014). Do Recessions Transform Work and Employment? Evidence from Ireland. British Journal of Industrial Relations, 52, 2, 261–285
  • Ulrich, D., Younger, J & Brockbank W., (2008), The Twenty-First Century HR Organization, Human Resource Management, 47(4), 829–50.
  • Veenhoven, R. & Hagenaars, A. (Eds.) (1989) Did the Crisis Really Hurt? Effects of the 1980-82 Economic Recession on Satisfaction, Mental Health and Mortality, Universitaire Pers Rotterdam, Rotterdam.
  • Warr, P. (1987). Work, unemployment and mental health. Oxford: Oxford University Press.
  • Weick, K. E. (1979). The social psychology of organizing. Second edition. Reading, M.A. Addison Wesley.
  • Wichert, I. (2002). Job insecurity and work intensification: the effects on health and wellbeing. In B. Burchell, D. Ladipo and F. Wilkinson (eds.), Job Insecurity and Work Intensification. London: Routledge, 92–111.

Strategic Approach to Human Resources Policies During Recession: Compassion Management

Year 2016, , 27 - 35, 31.12.2016
https://doi.org/10.25203/idd.278897

Abstract

Objectives: This study aims to show the importance and contribution of compassion to the welfare of employees.

Methods: An intensive literature review is conducted in order to reveal theoretical relationships between human resource policies and compassion, especially during in economic crises times.

Results: Throughout difficult times as economic crisis, compassionate practices for employees may increase their level of wellbeing and commitment to the organization.

Originality: This study is one of the rare research which gathers and uses results of previous research in order to come up with a new intervention strategy focusing on positive experiences in adverse times.


References

  • Appelbaum, E. (2011). Macroeconomic policy, labor market institutions and employment outcomes. Work, Employment and Society, 25(4), 596-610. http://dx.doi.org/10.1177/0950017011419711
  • Arampatzi, E., Burger M. J. & Veenhoven R. (2016). Financial distress and happiness of employees in times of economic crisis, Applied Economics Letters, 22 (3), 173-179.
  • Armstrong-Stassen, M. (2005). Coping with downsizing: A comparison of executive-level and middle managers. International Journal of Stress Management, 12(2), 117-141.
  • Bates, S. (2009). The top 5 myths about motivating employees: Dangerous in a recession, deadly in a recovery. Bates Communications. Retrieved from http://www.bates-communications.com/ press-room/top-5-myths.php
  • Batson, C. D. (1991). The altruism question: Toward a social psychological answer. Hillsdale, NJ: Lawrence Erlbaum Associates.
  • Bell, D. N. F., & Blanchflower, D. G. (2011). The crisis, policy reactions and attitudes to globalization and jobs. In M. Bacchetta & M. Jansen (Eds.), Making globalization socially sustainable, Geneva: ILO & WTO.85–118.
  • Berg, P., (2008), Working Time Flexibility in the German Employment Relations System: Implications for Germany and Lessons for the United States, Industrielle Beziehungen, 15(2), 133-50.
  • Bosch G., (2009), Working Time and Working Time Policy in Germany, Paper Prepared for the 2009 Conference JILPT International Workshop Tokyo.
  • Bowers J. & Davis, C., (2010), Termination of Employment. London: Wildy, Simmonds and Hill Publishing.
  • Burchell, B. (2002). The prevalence and redistribution of job insecurity and work intensification. In B. Burchell, D. Lapido and F. Wilkinson (eds.), Job Insecurity and Work Intensification. London: Routledge, 61–76.
  • Cameron, K. S., Bright, D., & Caza, A. (2004). Exploring the relationships between organizational virtuousness and performance. American Behavioral Scientist, 47, 766-790
  • Cascio W., (2002), Responsible Restructuring: Creative and Profitable Alternatives to Layoffs, San Francisco: Berrett-Koehler
  • Cascio, W. (2009). Downsizing and redundancy, in A. Wilkinson, N. Bacon, T. Redman and S. Snell (eds), Sage Handbook of Human Resource Management, London: Sage.
  • CIPD, (2008), How to Manage Your Workforce in a Recession, A Joint ACAS and CIPD Guidance Note, London: CIPD, February.
  • CIPD, (2010), The Psychological Contract, London: CIPD Factsheet.
  • Cooper, C., (2009), The Recession Could be the Making of HR, HRM Magazine, 3 February.
  • Cote S & Huy QN. (2010) The nature and function of collective emotional abilities in organiza¬tions. Working paper, University of Toronto, Toronto, Canada.
  • Di Tella, R., Macculloch, R. J. & Oswald, A. J. (2003) The macroeconomics of happiness, The Review of Economics and Statistics, 85, 809–27. doi:10.1162/ 003465303772815745.
  • Dirks, K. T., & Ferrin, D. L. (2001). The role of trust in organizational settings. Organization Science, 12 (4): 450-467.
  • Dutton, J. E., Frost, P., Worline, M. C, Lilius, J. M., & Kanov, J. M. 2002. Leading in times of trauma. Harvard Business Review, 80(1): 54-61.
  • Dutton, J. E., Worline, M. C, Frost, P., & Lilius, J. M. (2006). Explaining compassion organizing. Administrative Science Quarterly, 51, 59-96.
  • Ellis, K., & Shockley-Zalabak, P. (2001). Trust in top management and immediate supervisor: The relationship to satisfaction, perceived organizational effectiveness, and information receiving. Communication Quarterly, 49, 383-398.
  • European Commission, (2009a), Employment in Europe, Brussels: European Commission.
  • Fairris, D. & Brenner, M. (2001). Workplace transformation and the rise in cumulative trauma disorders: is there a connection?. Journal of Labor Research, 22 (1), 15–28.
  • Farndale, E., Paauwe, J.,&d Hoeksma, L., (2009). In-sourcing HR: Shared Service Centres in the Netherlands’, International Journal of Human Resource Management, 20(3), 544-561.
  • Frey, B. S. (2007) Happiness: A Revolution in Economics, MIT Press, Boston,
  • Frost, P., Dutton, J. E., Worline, M. C, & Wilson, A. (2000). Narratives of compassion in organizations. In S. Fineman (Ed.), Emotion in organizations. London: Sage, 25-45.
  • Gittell, J.H., Cameron, K.S., Lim, S. & Rivas, V. (2006). Relationships, layoffs, and organizational resilience: Airline industry responses to September 11th. Journal of Applied Behavioral Science, 2006, 42, 300–29. Glassner, V. & Galgóczi, B., (2009), Plant-Level Responses to the Economic Crisis in Europe, Brussels: ETUI Working Paper 09/01.
  • Glasser, V. & Keune, M., (2010), Negotiating the Crisis? Collective Bargaining in Europe During the Economic Downturn, Geneva: ILO Industrial and Employment Relations Dept, Working Paper No 10.
  • Hallock, K., (2009), Job Loss and the Fraying of the Implicit Contract, Journal of Economic Perspectives, 23(2), 69-93.
  • Hewlett, S. A. (2010). Holding on to top talent. Talent Management Magazine, 6, 21–23.
  • Hyman, R., (2010), Social Dialogue and Industrial Relations During the Economic Crisis: Innovative Practices or Business as Usual?, Geneva: ILO, Industrial and Employment Relations Dept, Working Paper 11.
  • Incomes Data Services, (2009), Managing redundancy. London: IDS, HR Studies.
  • Judge, T. A., & Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The job satisfaction-job performance relationship: A qualitative and quantitative review. Psychological Bulletin, 127, 376–407.
  • Kahn, W. A. (1993). Caring for the caregivers: Patterns of organizational caregiving. Administrative Science Quarterly 38(4), 539–563.
  • Kanov, J.M., Maitlis, S., Worline, M.C., Dutton, J.E., Frost, P.J. & Lilius, J.M. (2004). Compassion in organizational life. American Behavioral Scientist, 47, 808–27.
  • Latack, J. C., Kinicki, A. J., & Prussia, G. E. (1995). An integrative process model of coping with job loss, Academy of Management Review,20, 311-335.
  • Lilius, J. M., Worline, M. C, Maitlis, S., Kanov, J. M., Dutton, J. E., & Frost, P. (2008). The contours and consequences of compassion at work. Journal oi Organizational Behavior, 29, 193-218.
  • Lilius, J. M., Kanov, J. M., Dutton, J. E., Worline, M. C, & Maitlis, S. (2011). Compassion revealed: What we know about eompassion at work (and where we need to know more). In K. S. Cameron & G. Spreitzer (Eds.), The handbook of positive organizational scholarship, Oxford: Oxford University Press, 273-287.
  • Luechinger, S., Meier, S. & Stutzer, A. (2010) Why does unemployment hurt the employed? Evidence from the life satisfaction gap between the public and the private sector, Journal of Human Resources, 45, 998–1045. doi:10.1353/jhr.2010.0024.
  • Markovits,Y., Boer D., & Van Dick, R.V. (2014). Economic crisis and the employee: The effects of economic crisis on employee job satisfaction, commitment, and self-regulation, European Management Journal, October, 1-11.
  • McKee-Ryan, F., Song, Z., & Wanberg, C. R. (2005). Psychological and physical wellbeing during unemployment: A meta-analytic study, Journal of Applied Psychology, 90, 53-76.
  • Mitsakis, F.V. (2014). The Impact of Economic Crisis in Greece: Key Facts and an Overview of the Banking Sector, Business and Economic Research, 4, (1), 248-265.
  • Mohrman, S. & Worley, C.G., (2009), Dealing with Rough Times: A Capabilities Development Approach to Surviving and Thriving, Human Resource Management, 48(3), 433-45.
  • Pfeffer, J. (1981). Management as a symbolic action: The creation and maintenance of organizational paradigms, in L.L. Cummings and B. M. Staw (eds.), Advances in Organizational Behavior, 3. Greenwich, CT: JAI Press, 1-52.
  • Powley, E. H.(2009). Reclaiming resilience and safety: Resilience activation in the critical period of crisis. Human Relations, 62, 1289-1326.
  • Ramlall, S. J. (2009). Continuing the HR Evolution: Building Resilience in Turbulent Economic Times. IJGMS, 1 (3), 19-28.
  • Robinson-Smith, G. & Markwick, C., (2009), Employee Engagement: A Review of Current Thinking, Brighton: Institute of Employment Studies.
  • Roche, W. K., Teague, P., Coughlan, A., & Fahy, M. (2011). Human resources in the recession: managing and representing people at work in Ireland. Dublin: Labour Relations Commission.
  • Ruppel, C. P., & Harrington, S. J. (2000). The relationship of communication, ethical work climate, and trust to commitment and innovation. Journal of Business Ethics, 25(4), 313-328.
  • Russell, H. & McGinnity, F. (2014). Under Pressure: The Impact of Recession on Employees in Ireland. British Journal of Industrial Relations, 52(2), 286- 309.
  • Stewart, M. B. & Swaffield, J. K. (1997) Constraints on the desired hours of work of British men, The Economic Journal, 107, 520–35. doi:10.1111/ j.0013-0133.1997.175.x.
  • Suchman, M. (1995). Managing Legitimacy: Strategic and institutional approaches, Academy of Management Review, 20, 571-610.
  • Teague, P., & Roche W.K. (2014). Do Recessions Transform Work and Employment? Evidence from Ireland. British Journal of Industrial Relations, 52, 2, 261–285
  • Ulrich, D., Younger, J & Brockbank W., (2008), The Twenty-First Century HR Organization, Human Resource Management, 47(4), 829–50.
  • Veenhoven, R. & Hagenaars, A. (Eds.) (1989) Did the Crisis Really Hurt? Effects of the 1980-82 Economic Recession on Satisfaction, Mental Health and Mortality, Universitaire Pers Rotterdam, Rotterdam.
  • Warr, P. (1987). Work, unemployment and mental health. Oxford: Oxford University Press.
  • Weick, K. E. (1979). The social psychology of organizing. Second edition. Reading, M.A. Addison Wesley.
  • Wichert, I. (2002). Job insecurity and work intensification: the effects on health and wellbeing. In B. Burchell, D. Ladipo and F. Wilkinson (eds.), Job Insecurity and Work Intensification. London: Routledge, 92–111.
There are 59 citations in total.

Details

Journal Section Articles
Authors

İdil Tamer

Publication Date December 31, 2016
Published in Issue Year 2016

Cite

APA Tamer, İ. (2016). Resesyon Dönemlerinde İnsan Kaynakları Politikalarına Stratejik Yaklaşım: Merhamet Yönetimi. İş’te Davranış Dergisi, 1(1), 27-35. https://doi.org/10.25203/idd.278897

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