Yeni İş Arkadaşlarımız Olarak Robotlar: İnsan Biçimciliğin Çalışanların Otomasyon Seviyeleri Tercihi Üzerindeki Etkisi

Year 2018, Volume: 3 Issue: 1, 17 - 30, 31.05.2018

SERKAN Erebak , TÜLAY Turgut

https://doi.org/10.25203/idd.352463

Cited By: 1

Abstract

 Amaç : Yaşlı bakım kuruluşları yaşlanan nüfusun
ihtiyaçlarını karşılamak için robotları kullanması beklenen örgütlerdendir.
Dolayısıyla, bu çalışmanın temel amacı yaşlı bakımında çalışanların potansiyel
çalışma arkadaşları olan robotlara karşı bakış açısını anlamaktır. Robotların
görünümü için çeşitli dizaynlar geliştirilirken, bu görünümlerin kullanıcıların
otomasyon seviyesi tercihi üzerinde etkisinin olup olmadığını görmek önemlidir.

Tasarım/Yöntem: Yaşlı bakımı için huzurevinde çalışan 102 bakıcı
(19 ve 40 yaş arasında) tasarlanan deneye katılmıştır. Analizler için bağımsız
gruplar t-testi kullanılmıştır. 

Sonuçlar: Robotların insansılık oranlarının otomasyon
seviyeleri tercihinde bir etken olmadığı bulunmuştur. Ayrıca cinsiyetin ve
eğitim seviyesinin de otomasyon seviyeleri tercihinde bir fark yaratmadığı
anlaşılmıştır. 

Özgün Değer: Bu çalışmayla tercih edilen otomasyon seviyeleri
üzerinde insan biçimciliğin etkisine ilk defa odaklanılmıştır. Ayrıca robotların
dizaynı hakkında potansiyel kullanıcı olarak çalışanların bakış açılarının anlaşılması
fikri vurgulanmış, insan merkezli teknoloji adaptasyonu desteklenmiştir.

Keywords

İnsan Biçimcilik, Robot, Otomasyon, Yaşlı Bakımı

Robots As Our New Coworkers: The Influence of Anthropomorphism on Employees' Preference of Levels of Automation

Abstract

Objective of the study: Eldercare facilities
are one of those organizations which are expected to use robots in order to
fulfill the needs of aging population. So, the main aim of this study is to understand employees’ standing point
about their potential robot coworkers in eldercare. While
variety of designs were developed for robot appearance, it is important to see
whether there is  any influence of this
appearance on users’ preference of level of automation.

Design and Methodolgy: 102 caregivers who
work for eldercare in a nursing home (aged between 19 and 40) participated in
designed experiment. Independent samples t-test was used for analyses.

Findings: The degree of human
likeness of robots was not an influencer for preference of level of automation.
Moreover, demographic variables such as gender and education level did not make
a considerable difference on the preference of levels of automation.

Originality: This is the first
time that the influence of anthropomorphism on the preference of levels of
automation was focused. Also, the idea of understanding the potential users’, employees’,
perception for designs of robots was emphasized; and therefore human-centered
approach for technology adaptation was supported.

Keywords

Anthropomorphism, Robot, Automation, Eldercare

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