Yüksek Duygusal Zekâya Sahip Olmak Tükenmişliği Önler mi?

Year 2019, Issue: 19, 627 - 644, 01.07.2019

Necmettin Gül , Canan Gamze Bal

Abstract

Bu çalışma, duygusal zeka ve tükenmişlik arasındaki ilişkiyi incelemektedir. Wong ve Law 2002 tarafından geliştirilen “Duygusal Zeka Ölçeği” ile Kristensen et al., 2005 tarafından geliştirilen “Copenhagen Tükenmişlik Ölçeği” kullanılarak kamu ve özel sektör çalışanlarına 506 anket uygulanmış 490 anket verisi analiz için geçerli kabul edilmiştir. IBM SPSS 21.0 istatistik programı aracılığı ile frekans ve güvenirlik analizleri yapılmıştır. Ayrıca, Yapısal Eşitlik Modellemesi YEM AMOS 21.0 programı aracılığıyla duygusal zeka ile tükenmişlik arasında pozitif ve anlamlı bir etkisinin olduğu sonucuna ulaşılmıştır.

Keywords

Duygusal zekâ, tükenmişlik, yapısal eşitlik, modelleme.

Does Having A High Emotional Intelligence Prevent Burnout?

Abstract

In this study, we investigated the relationship between emotional intelligence and personal burnout. We applied the studies, “WLIE Scale” developed by Wong and Law 2002 and the “Copenhagen Burnout Inventory” developed by Kristensen et al., 2005 to public and private sector employees to collect data. Then, we accepted 490 questionnaires for analysis. We then performed Frequency and reliability analyses via the IBM SPSS 21.0 statistical program. Furthermore, we created Structural Equation Modeling SEM via AMOS 21.0 to reveal the relationship between emotional intelligence and personal burnout. As a result of our analysis, we learned that emotional intelligence has a positive and significant effect on personal burnout.

Keywords

Emotional intelligence, personal burnout, structural equation, modeling.

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