An Empirical Study to Understand the Relationships Among Employees' Perceptions of CSR, Job Crafting, and Job Performance

Year 2023, Volume: 8 Issue: 20, 69 - 86, 27.02.2023

Cenk Tufan

https://doi.org/10.25204/iktisad.1208000

Cited By: 3

Abstract

This study aims to examine the sequential relationships among employees' corporate social responsibility (CSR) perceptions, job crafting and job performance at the individual level. Therefore, in the current study, it is argued that positive perceptions of employees about CSR activities of their businesses will lead to positive employee attitudes and behaviors such as job crafting and an increase in individual job performance. For this purpose, a questionnaire was conducted to the white-collar employees of the operating company of Istanbul Airport (IGA). An online survey link was sent to the human resources department of the enterprise to collect the research data and 281 usable responses were obtained. The research hypotheses were tested with structural equation modeling (SEM) using the AMOS program. As a result of the analyzes, it was found that employees' perceptions of CSR have a positive effect on job crafting; It was concluded that job crafting has a positive effect on individual job performance. In addition, it has been found that employees' perceptions of CSR have a positive effect on individual job performance. This study contributes to the literature by finding that CSR perception and job crafting are antecedents of job performance.

Keywords

job crafting, Employees’ CSR perceptions, Job Performance

Çalışanların KSS Algıları, İş Becerikliliği ve İş Performansı Arasındaki İlişkileri Anlamaya Yönelik Ampirik Bir Araştırma

Abstract

Bu çalışma, çalışanların kurumsal sosyal sorumluluk (KSS) algıları ile iş becerikliliği ve bireysel düzeydeki iş performansı arasındaki sıralı ilişkileri incelemeyi amaçlamaktadır. Bu nedenle, mevcut çalışmada, çalışanların işletmelerinin KSS faaliyetleri hakkındaki olumlu algılamalarının, iş becerikliliği gibi olumlu çalışan tutum ve davranışlarına ve bireysel iş performansında bir artışa neden olacağı ileri sürülmektedir. Bu amaçla, İstanbul Havalimanı işletici kuruluşu İGA’nın beyaz yakalı çalışanlarına anket uygulanmıştır. Araştırma verilerini toplamak için işletmenin insan kaynakları departmanına online anket linki gönderilmiştir. Gönderilen anketlerden 281 adet kullanılabilir cevap elde edilmiştir. Araştırma hipotezleri AMOS programı kullanılarak yapısal eşitlik modellemesi (YEM) ile test edilmiştir. Yapılan analizler sonucunda, çalışanların KSS algılarının iş becerikliliği üzerinde olumlu etkiye sahip olduğu; iş becerikliliğinin ise bireysel iş performansı üzerinde olumlu bir etkiye sahip olduğu sonucuna varılmıştır. Ayrıca çalışanların KSS algılarının bireysel iş performansı üzerinde olumlu etkiye sahip olduğu bulunmuştur. Bu çalışma, KSS algısı ve iş becerikliliğinin iş performansının öncülleri olduğu sonucunu bularak literatüre katkıda bulunmaktadır.

Keywords

iş becerikliliği, Çalışanların Kurumsal Sosyal Sorumluluk Algıları, iş performansı, Employees’ CSR perceptions

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