Research Article
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Analysis of the Impact of Demographic Characteristics and Business Conditions on Employee Job Satisfaction

Year 2024, Volume: 10 Issue: 2, 337 - 349, 25.06.2024
https://doi.org/10.28979/jarnas.1342983

Abstract

Job satisfaction is an important concept in terms of productivity and continuity of enterprises. The decrease in the job satisfaction level of the employees may cause many problems such as slowing down the work and low productivity. In this study, the surveys conducted on 150 employees from 52 sectors were evaluated with the SMART-PLS 3 package program, and the effect of perceptions on business conditions (economic, ergonomic, internal communication, workload level, and career opportunities) on job satisfaction was examined. The topic addressed in the study, the classification of organizational conditions and the methodology employed, contributes to the literature. As a result of the analyses, it was determined that the perceptions of internal communication and career opportunities affect the level of job satisfaction of the employees. In the continuation of the study, the effect of the demographic characteristics of the employees on these perceptions was examined by using the SPSS 22 statistical program. This examination revealed that the gender affected the perception of internal communication and the education level the perception of career opportunities.

References

  • C. Kahya, Does cynicism affect job performance? The mediating effect of job satisfaction, Global Journal of Economics and Business Studies 2 (3) (2013) 34–46.
  • Y. Demirel, M. Y. Özçınar, Örgütsel vatandaşlık davranışının iş tatmini üzerine etkisi: farklı sektörlere yönelik bir araştırma, İktisadi ve İdari Bilimler Dergisi 23 (1) (2009) 129–145.
  • E. E. Lawler, Motivation in work organisations, Monterey, 1973.
  • E. A. Locke, What is job satisfaction?, Organizational Behavior and Human Performance 4 (4) (1969) 309–336.
  • D. P. Schultz, S. E. Schultz, Pschology and work today: An introduction to industrial and organizational psychology, 1st Edition, Routledge, 1998.
  • A. Soysal, P. Öke, F. Yağar, M. Tunç, An analysis of the levels organizational communication and job satisfaction: Example of a private hospital, The Journal of Selcuk University Social Sciences Institute 37 (2017) 243–253.
  • M. Kasimati, Job satisfaction and turnover under the effect of person organization fit in Albanian public organizations, Journal for East European Management Studies 16 (4) (2011) 315–337.
  • H. Bayramlık, M. E. Bayık, G. Güney, The effects of job satisfaction on personorganization fit: A research on the employees of heavy equipment machinery sector, Science Journal of Turkish Military Academy 25 (2) (2015) 1–28.
  • Ö. Bozkurt, İ. Bozkurt, A field study on job satisfaction effecting internal factors in education sector, Doğuş University Journal 9 (1) (2008) 1–18.
  • S. A. M. Ali, N. A. Said, S. D. A. Kader, D. S. Ab Latif, R. Munap, Hackman and Oldham’s job characteristics model to job satisfaction, Procedia-Social and Behavioral Sciences 129 (2014) 46–52.
  • Ö. F. İşcan, U. Sayın, Örgütsel adalet, iş tatmini ve örgütsel güven arasındaki ilişki. Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi, 24 (4) (2010) 195–216.
  • J. Julseth, J. Ruiz, D. Hummer, Municipal police officer job satisfaction in Pennsylvania: A study of organisational development in small police departments, International Journal of Police Science and Management 13 (3) (2011) 243–254.
  • M. J. Neubert, K. Halbesleben, Called to commitment: an examination of relationships between spiritual calling, job satisfaction, and organizational commitment, Journal of Business Ethics 132 (4) (2015) 859–872.
  • S. Kardaş, H. Şencan, The effect of five factor personality on business satisfaction, İstanbul Ticaret Üniversitesi Sosyal Bilimler Dergisi 17 (33) (2018) 287–299.
  • Ş. Şenol, V. Öngel, The effect of internal marketing practices on employees’ job satisfaction and the mediating role of organizational justice, The Academic Elegance 6 (12) (2019) 445–475.
  • T. Akçakanat, T. Erhan, H. H. Uzunbacak, The effect of calling on job satisfaction: The mediator role of flow experience, İzmir Kâtip Çelebi University Faculty of Economics and Administrative Sciences 2 (1) (2019) 80–95.
  • E. Örücü, S. Yumuşak, Y. Bozkır, Job Satisfaction and its Determinants for Individuals Who Works in The Banking Sector in Quality Management Perspective, Celal Bayar Üniversitesi İktisadi ve İdari Bilimler Fakültesi Yönetim ve Ekonomi Dergisi 13 (1) (2006) 39–51.
  • M. M. Grunberg, Job Satisfaction, Unvin Brothers Ltd., London, 167 (1976).
  • E. A. Locke, The nature and causes of job satisfaction, in: M. D. Dunnette (Ed.), Handbook of Industrial and Organizational Psychology, 1, 1996, 1297–1343.
  • N. Telman, P. Ünsal, Çalışan memnuniyeti, Epsilon Yayınları, (2004) 14–28.
  • H. Yeşilyurt, N. Koçak, The analysis of relationship between job satisfaction and organizational citizenship behavior in the hotels, Dokuz Eylul University The Journal of Graduate School of Social Sciences 16 (2) (2014) 303–324.
  • Z. Sabuncuoğlu, M. Tüz, Örgütsel psikoloji, Ezgi Kitabevi, Bursa, 1995.
  • A. Parmaksız, T. Ersöz, T. Özseven, F. Ersöz, Evaluation of Job Satisfaction, Job Stress and Ergonomic Conditions of Employees at Workplace, Gaziosmanpaşa Journal of Scientific Research (8) (2013) 82–99.
  • A. Keser, G. Yılmaz, Workload, burnout, and job satisfaction among call center employees, Journal of Social Policy Conferences 66-67 (2014) 1–13.
  • S. Tetik, G. Uçar, B. Yalçın, Örgütlerde İş Tatminini Etkileyen Etmenler ve Emniyet Mensupları ile Yapılan Alan Araştırması. Verimlilik Dergisi 1 (2008) 79–105.
  • H. Gürkan, C. Barut, O. Ünsel, E. Aybal, Examination of the relationship between demographic variables and job satisfaction: Implementation of Bitlis tourism sector employees, Journal of Bitlis Eren University Institute of Social Sciences 6 (2) (2017) 130–157.
  • N. Elibüyük, S. Güney, Examination of job satisfaction levels of employees by demographic variables, Anadolu Bil Meslek Yüksekokulu Dergisi, 15 (58) (2020) 171–192.
  • B. Heybeli, B. Kayıhan, Y. Tepeli, Resarch on the levels of job satisfactions of certified public accountants according to demographic variables: The sample of Muğla, Afyon Kocatepe Journal of Economics and Administrative Sciences 16 (2) (2014) 155–165.
  • H. Wold, Soft modeling: The basic design and some extensions, in: K. G. Jöreskog, H. Wold (Eds.), Systems Under Indirect Observations, Amsterdam, Part I, 1982, pp. 1–54.
  • J. B. Lomoller, Latent variable path modeling with partial least squares, Physica-Verlag, Heidelberg, 1989.
  • J. Henseler, C. M. Ringle, R. R. Sinkovics, The use of partial least squares path modeling in international marketing, in: R. R. Sinkovics, P. N. Ghauri (Eds.) New Challenges to International Marketing (Advances in International Marketing, Vol. 20), Emerald Group Publishing Limited, Bingley, (2009) pp. 277–319.
  • F. B. Bağlan, U. İ. İnan, H. Başlıgil, Analysis of the effect of heavy industry workers’ demographic characteristics on their life quality, Mehmet Akif Ersoy University Journal of Social Sciences Institute (35) (2022) 1–13.
  • P. Singkheeprapha, Z. A. Jumani, S. Sukhabot, Is Islamic brand attitudes Thai Muslims’ buying behavioural intentions: A quantitative analysis using Smart-PLS, Journal of Islamic Marketing 13 (11) (2021).
  • X. Xu, K. Xue, L. Wang, D. Gürsoy, Z. Song, Effects of costumer-to-customer social interactions in virtual travel communities on brand attachment: the mediating role of social well-being, Tourism Management Perspectives 38 (2021) 100790.
  • J. F. Hair, G. T. M. Hult, C. Ringle, M. Sarstedt, A primer on partial least squares structural equation modeling (PLS-SEM), Sage Publications, (2016).
  • W. W. Chin, How to write up and report PLS analyses, in: V. Esposito Vinzi, W. Chin, J. Henseler, H. Wang (Eds.) Handbook of Partial Least Squares, Springer Handbooks of Computational Statistics, Springer, Berlin, Heidelberg, 2010, Ch. 28, pp. 655–690.
  • R. P. Bagozzi, Y. Yi, On the evaluation of structural equation models, Journal of Academy of Marketing Science 16 (1) (1998) 74–94.
  • K. K. K. Wong, Partial least structural equation modeling (PLS-SEM) techniques using smart PLS, Marketing Bulletin 24 (1) (2013) 1–32.
  • J. C. Nunnally, I. H. Bernstein, Psychometric theory, Mc Graw-Hill, New York, 1994.
  • Y. Terzi, Anket, güvenilirlik-geçerlilik analizi ders notları (2019), Ondokuz Mayıs Üniversitesi Fen-Edebiyat Fakültesi.
  • Ö. Çark, A. Marşap, The factors affecting benefits of enterprise resource planning system from user perception, Third Sector Social Economic Review 54 (2) (2019) 992–1013.
  • H. Çetiner, Ö. Yayla, The effect of activity commitment on life satisfaction and quality of life: A research about cyclists, Pamukkale University Journal of Social Sciences Institute 42 (2021) 209–222.
  • A. G. Karababa, The organizational role of social support perceived by women employees, on job and life satisfaction, and the conflict of family-family life and family-work life, Doctoral Dissertation Hasan Kalyoncu University (2021) Gaziantep.
  • C. Fornell, D. F. Larcker, Structural equation models with unobservable variables and measurement error: Algebra and statistics, Journal of Marketing Research 18 (3) (1981) 328–388.
  • J. F. Hair, C. M. Ringle, M. Sarstedt, PLS-SEM: Undeed a silver bullet, The Journal of Marketing Theory and Practice 19 (2) (2011) 139–152.
  • A. Karakaya, V. Sancı, A Study on Job Satisfaction of Occupational Safety Experts: The Black Sea Region Case, Karabük Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 7 (1) (2017) 1–13.
  • A. Ç. Kırel, Esnek Çalışma Saatleri Uygulamasında Cinsiyet, İş Tatmini ve İş Bağlılığı İlişkisi. İstanbul Üniversitesi İşletme Fakültesi Dergisi, 28 (2) (1999) 115–136.
  • C. L. Hulin, P. C. Smith, Sex differences in job satisfaction, Journal of Applied Psychology 48 (2) (1964) 88–92.
  • W. I. Sauser, C. M. York, Sex differences in job satisfaction: A Re-Examination, Personnel Psychology, 31 (3) (1978) 537–547.
Year 2024, Volume: 10 Issue: 2, 337 - 349, 25.06.2024
https://doi.org/10.28979/jarnas.1342983

Abstract

References

  • C. Kahya, Does cynicism affect job performance? The mediating effect of job satisfaction, Global Journal of Economics and Business Studies 2 (3) (2013) 34–46.
  • Y. Demirel, M. Y. Özçınar, Örgütsel vatandaşlık davranışının iş tatmini üzerine etkisi: farklı sektörlere yönelik bir araştırma, İktisadi ve İdari Bilimler Dergisi 23 (1) (2009) 129–145.
  • E. E. Lawler, Motivation in work organisations, Monterey, 1973.
  • E. A. Locke, What is job satisfaction?, Organizational Behavior and Human Performance 4 (4) (1969) 309–336.
  • D. P. Schultz, S. E. Schultz, Pschology and work today: An introduction to industrial and organizational psychology, 1st Edition, Routledge, 1998.
  • A. Soysal, P. Öke, F. Yağar, M. Tunç, An analysis of the levels organizational communication and job satisfaction: Example of a private hospital, The Journal of Selcuk University Social Sciences Institute 37 (2017) 243–253.
  • M. Kasimati, Job satisfaction and turnover under the effect of person organization fit in Albanian public organizations, Journal for East European Management Studies 16 (4) (2011) 315–337.
  • H. Bayramlık, M. E. Bayık, G. Güney, The effects of job satisfaction on personorganization fit: A research on the employees of heavy equipment machinery sector, Science Journal of Turkish Military Academy 25 (2) (2015) 1–28.
  • Ö. Bozkurt, İ. Bozkurt, A field study on job satisfaction effecting internal factors in education sector, Doğuş University Journal 9 (1) (2008) 1–18.
  • S. A. M. Ali, N. A. Said, S. D. A. Kader, D. S. Ab Latif, R. Munap, Hackman and Oldham’s job characteristics model to job satisfaction, Procedia-Social and Behavioral Sciences 129 (2014) 46–52.
  • Ö. F. İşcan, U. Sayın, Örgütsel adalet, iş tatmini ve örgütsel güven arasındaki ilişki. Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi, 24 (4) (2010) 195–216.
  • J. Julseth, J. Ruiz, D. Hummer, Municipal police officer job satisfaction in Pennsylvania: A study of organisational development in small police departments, International Journal of Police Science and Management 13 (3) (2011) 243–254.
  • M. J. Neubert, K. Halbesleben, Called to commitment: an examination of relationships between spiritual calling, job satisfaction, and organizational commitment, Journal of Business Ethics 132 (4) (2015) 859–872.
  • S. Kardaş, H. Şencan, The effect of five factor personality on business satisfaction, İstanbul Ticaret Üniversitesi Sosyal Bilimler Dergisi 17 (33) (2018) 287–299.
  • Ş. Şenol, V. Öngel, The effect of internal marketing practices on employees’ job satisfaction and the mediating role of organizational justice, The Academic Elegance 6 (12) (2019) 445–475.
  • T. Akçakanat, T. Erhan, H. H. Uzunbacak, The effect of calling on job satisfaction: The mediator role of flow experience, İzmir Kâtip Çelebi University Faculty of Economics and Administrative Sciences 2 (1) (2019) 80–95.
  • E. Örücü, S. Yumuşak, Y. Bozkır, Job Satisfaction and its Determinants for Individuals Who Works in The Banking Sector in Quality Management Perspective, Celal Bayar Üniversitesi İktisadi ve İdari Bilimler Fakültesi Yönetim ve Ekonomi Dergisi 13 (1) (2006) 39–51.
  • M. M. Grunberg, Job Satisfaction, Unvin Brothers Ltd., London, 167 (1976).
  • E. A. Locke, The nature and causes of job satisfaction, in: M. D. Dunnette (Ed.), Handbook of Industrial and Organizational Psychology, 1, 1996, 1297–1343.
  • N. Telman, P. Ünsal, Çalışan memnuniyeti, Epsilon Yayınları, (2004) 14–28.
  • H. Yeşilyurt, N. Koçak, The analysis of relationship between job satisfaction and organizational citizenship behavior in the hotels, Dokuz Eylul University The Journal of Graduate School of Social Sciences 16 (2) (2014) 303–324.
  • Z. Sabuncuoğlu, M. Tüz, Örgütsel psikoloji, Ezgi Kitabevi, Bursa, 1995.
  • A. Parmaksız, T. Ersöz, T. Özseven, F. Ersöz, Evaluation of Job Satisfaction, Job Stress and Ergonomic Conditions of Employees at Workplace, Gaziosmanpaşa Journal of Scientific Research (8) (2013) 82–99.
  • A. Keser, G. Yılmaz, Workload, burnout, and job satisfaction among call center employees, Journal of Social Policy Conferences 66-67 (2014) 1–13.
  • S. Tetik, G. Uçar, B. Yalçın, Örgütlerde İş Tatminini Etkileyen Etmenler ve Emniyet Mensupları ile Yapılan Alan Araştırması. Verimlilik Dergisi 1 (2008) 79–105.
  • H. Gürkan, C. Barut, O. Ünsel, E. Aybal, Examination of the relationship between demographic variables and job satisfaction: Implementation of Bitlis tourism sector employees, Journal of Bitlis Eren University Institute of Social Sciences 6 (2) (2017) 130–157.
  • N. Elibüyük, S. Güney, Examination of job satisfaction levels of employees by demographic variables, Anadolu Bil Meslek Yüksekokulu Dergisi, 15 (58) (2020) 171–192.
  • B. Heybeli, B. Kayıhan, Y. Tepeli, Resarch on the levels of job satisfactions of certified public accountants according to demographic variables: The sample of Muğla, Afyon Kocatepe Journal of Economics and Administrative Sciences 16 (2) (2014) 155–165.
  • H. Wold, Soft modeling: The basic design and some extensions, in: K. G. Jöreskog, H. Wold (Eds.), Systems Under Indirect Observations, Amsterdam, Part I, 1982, pp. 1–54.
  • J. B. Lomoller, Latent variable path modeling with partial least squares, Physica-Verlag, Heidelberg, 1989.
  • J. Henseler, C. M. Ringle, R. R. Sinkovics, The use of partial least squares path modeling in international marketing, in: R. R. Sinkovics, P. N. Ghauri (Eds.) New Challenges to International Marketing (Advances in International Marketing, Vol. 20), Emerald Group Publishing Limited, Bingley, (2009) pp. 277–319.
  • F. B. Bağlan, U. İ. İnan, H. Başlıgil, Analysis of the effect of heavy industry workers’ demographic characteristics on their life quality, Mehmet Akif Ersoy University Journal of Social Sciences Institute (35) (2022) 1–13.
  • P. Singkheeprapha, Z. A. Jumani, S. Sukhabot, Is Islamic brand attitudes Thai Muslims’ buying behavioural intentions: A quantitative analysis using Smart-PLS, Journal of Islamic Marketing 13 (11) (2021).
  • X. Xu, K. Xue, L. Wang, D. Gürsoy, Z. Song, Effects of costumer-to-customer social interactions in virtual travel communities on brand attachment: the mediating role of social well-being, Tourism Management Perspectives 38 (2021) 100790.
  • J. F. Hair, G. T. M. Hult, C. Ringle, M. Sarstedt, A primer on partial least squares structural equation modeling (PLS-SEM), Sage Publications, (2016).
  • W. W. Chin, How to write up and report PLS analyses, in: V. Esposito Vinzi, W. Chin, J. Henseler, H. Wang (Eds.) Handbook of Partial Least Squares, Springer Handbooks of Computational Statistics, Springer, Berlin, Heidelberg, 2010, Ch. 28, pp. 655–690.
  • R. P. Bagozzi, Y. Yi, On the evaluation of structural equation models, Journal of Academy of Marketing Science 16 (1) (1998) 74–94.
  • K. K. K. Wong, Partial least structural equation modeling (PLS-SEM) techniques using smart PLS, Marketing Bulletin 24 (1) (2013) 1–32.
  • J. C. Nunnally, I. H. Bernstein, Psychometric theory, Mc Graw-Hill, New York, 1994.
  • Y. Terzi, Anket, güvenilirlik-geçerlilik analizi ders notları (2019), Ondokuz Mayıs Üniversitesi Fen-Edebiyat Fakültesi.
  • Ö. Çark, A. Marşap, The factors affecting benefits of enterprise resource planning system from user perception, Third Sector Social Economic Review 54 (2) (2019) 992–1013.
  • H. Çetiner, Ö. Yayla, The effect of activity commitment on life satisfaction and quality of life: A research about cyclists, Pamukkale University Journal of Social Sciences Institute 42 (2021) 209–222.
  • A. G. Karababa, The organizational role of social support perceived by women employees, on job and life satisfaction, and the conflict of family-family life and family-work life, Doctoral Dissertation Hasan Kalyoncu University (2021) Gaziantep.
  • C. Fornell, D. F. Larcker, Structural equation models with unobservable variables and measurement error: Algebra and statistics, Journal of Marketing Research 18 (3) (1981) 328–388.
  • J. F. Hair, C. M. Ringle, M. Sarstedt, PLS-SEM: Undeed a silver bullet, The Journal of Marketing Theory and Practice 19 (2) (2011) 139–152.
  • A. Karakaya, V. Sancı, A Study on Job Satisfaction of Occupational Safety Experts: The Black Sea Region Case, Karabük Üniversitesi Sosyal Bilimler Enstitüsü Dergisi 7 (1) (2017) 1–13.
  • A. Ç. Kırel, Esnek Çalışma Saatleri Uygulamasında Cinsiyet, İş Tatmini ve İş Bağlılığı İlişkisi. İstanbul Üniversitesi İşletme Fakültesi Dergisi, 28 (2) (1999) 115–136.
  • C. L. Hulin, P. C. Smith, Sex differences in job satisfaction, Journal of Applied Psychology 48 (2) (1964) 88–92.
  • W. I. Sauser, C. M. York, Sex differences in job satisfaction: A Re-Examination, Personnel Psychology, 31 (3) (1978) 537–547.
There are 49 citations in total.

Details

Primary Language English
Subjects Industrial Engineering
Journal Section Research Article
Authors

Fatma Betül Bağlan 0000-0001-5072-104X

Umut Hulusi İnan 0000-0001-7316-1700

Hüseyin Başlıgil 0000-0002-3478-5948

Early Pub Date June 25, 2024
Publication Date June 25, 2024
Submission Date August 14, 2023
Published in Issue Year 2024 Volume: 10 Issue: 2

Cite

APA Bağlan, F. B., İnan, U. H., & Başlıgil, H. (2024). Analysis of the Impact of Demographic Characteristics and Business Conditions on Employee Job Satisfaction. Journal of Advanced Research in Natural and Applied Sciences, 10(2), 337-349. https://doi.org/10.28979/jarnas.1342983
AMA Bağlan FB, İnan UH, Başlıgil H. Analysis of the Impact of Demographic Characteristics and Business Conditions on Employee Job Satisfaction. JARNAS. June 2024;10(2):337-349. doi:10.28979/jarnas.1342983
Chicago Bağlan, Fatma Betül, Umut Hulusi İnan, and Hüseyin Başlıgil. “Analysis of the Impact of Demographic Characteristics and Business Conditions on Employee Job Satisfaction”. Journal of Advanced Research in Natural and Applied Sciences 10, no. 2 (June 2024): 337-49. https://doi.org/10.28979/jarnas.1342983.
EndNote Bağlan FB, İnan UH, Başlıgil H (June 1, 2024) Analysis of the Impact of Demographic Characteristics and Business Conditions on Employee Job Satisfaction. Journal of Advanced Research in Natural and Applied Sciences 10 2 337–349.
IEEE F. B. Bağlan, U. H. İnan, and H. Başlıgil, “Analysis of the Impact of Demographic Characteristics and Business Conditions on Employee Job Satisfaction”, JARNAS, vol. 10, no. 2, pp. 337–349, 2024, doi: 10.28979/jarnas.1342983.
ISNAD Bağlan, Fatma Betül et al. “Analysis of the Impact of Demographic Characteristics and Business Conditions on Employee Job Satisfaction”. Journal of Advanced Research in Natural and Applied Sciences 10/2 (June 2024), 337-349. https://doi.org/10.28979/jarnas.1342983.
JAMA Bağlan FB, İnan UH, Başlıgil H. Analysis of the Impact of Demographic Characteristics and Business Conditions on Employee Job Satisfaction. JARNAS. 2024;10:337–349.
MLA Bağlan, Fatma Betül et al. “Analysis of the Impact of Demographic Characteristics and Business Conditions on Employee Job Satisfaction”. Journal of Advanced Research in Natural and Applied Sciences, vol. 10, no. 2, 2024, pp. 337-49, doi:10.28979/jarnas.1342983.
Vancouver Bağlan FB, İnan UH, Başlıgil H. Analysis of the Impact of Demographic Characteristics and Business Conditions on Employee Job Satisfaction. JARNAS. 2024;10(2):337-49.


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