Year 2017,
Volume: 13 Issue: 2, 37 - 50, 30.11.2017
Hakan Demir
Mehmet Bilge Kağan Önaçan
,
Ahmet Durmaz
Mehmet Yüksel
References
- [1] Barclay, D., Higgins, C., & Thompson, R. (1995). The Partial Least Squares (PLS) Approach to Casual Modeling: Personal Computer Adoption and Use as an Illustration.
- [2] Chapman, R. L., & Corso, M. (2005). From Continuous Improvement to Collaborative Innovation: The Next Challenge in Supply Chain Management, Production Planning & Control, Vol.16, No.4, pp.339-344.
- [3] Chen J C, Dugger J., & Hammer B. (2000). A Kaizen Based Approach for Cellular Manufacturing Design: A Case Study, The Journal of Technology Studies, Vol.27, No.2, pp. 19-27.
- [4] Fornell, Claes; & Larcker, David F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, pp.39-50.
- [5] Gapp, R., Fisher, R., & Kobayashi, K. (2008). Implementing 5S within a Japanese Context: An Integrated Management System, Management Decision, Vol.46, No.4, pp.565-579.
- [6] Hair, J. F. Jr., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). “Multivariate Data Analysis”, 7th Edition. Pearson Education, New Jersey.
- [7] Hair, J.F., Ringle, C.M., & Sarstedt, M. (2011). PLS-SEM: Indeed a Silver Bullet, Journal of Marketing Theory and Practice, Vol.19, no.2, pp.139-152.
- [8] Ho, S. K. (2007). Business Excellence Through 5-S and 6-Sigma, In Proceedings of the Oxford Business & Economics Conference, Int. Journal of Business & Economics, University of Oxford, UK.
- [9] Ionică, A., Băleanu, V., Edelhauser, E., & Irimie, S. (2010). TQM and Business Excellence, Annals of the University of Petroşani, Economics, Vol.10, No.4, pp.125-134.
- [10] Kalayci, Şeref, et al. (2014). SPSS Uygulamalı Çok Değişkenli Istatistik Teknikleri. Ankara, Turkey: Asil Yayın Dağıtım.
- [11] Kanji, Gopal K. (2012). Measuring Business Excellence, Routledge.
- [12] Khanna, V.K. (2009). 5S and TQM Status in Indian Organizations", The TQM Journal, Vol.21, No.5, pp.486– 501.
- [13] Klefsjö, B., Bergquist, B., & Garvare, R. (2008). Quality Management and Business Excellence, Customers and Stakeholders: Do We Agree on What We Are Talking About, And Does It Matter?, The TQM Journal, Vol.20, No.2, pp.120-129.
- [14] Kobayashi, K., Fisher, R., & Gapp, R. (2008). Business Improvement Strategy or Useful Tool? Analysis of The Application of The 5S Concept in Japan, the UK and the US, Total Quality Management, vol.19, No.3, pp.245-262.
- [15] Kumar, K., & Kumar, S. (2012). Steps for Implementation of 5S, International Journal of Management, IT and Engineering, Vol.2, No.6, pp.402-416.
- [16] Liker, J. K., & Meier, D.P. (2007). Toyota Talent. Developing Your People the Toyota Way. New York: McGraw-Hill.
- [17] Mertens, W., Pugliese, A., & Recker, J. (2017). Models with Latent Concepts and Multiple Relationships: Structural Equation Modeling, In Quantitative Data Analysis, Springer International Publishing, pp.37-59.
- [18] Michalska, J., & Szewieczek, D. (2007). The 5S Methodology as a Tool for Improving The Organization. Journal of Achievements in Materials and Manufacturing Engineering, 24(2), pp.211-214.
- [19] Peterson, J., & R. Smith, (2001). The 5S Pocket Guide, Quality Resources, New York.
- [20] Pheng, L.S. (2001). Towards TQM-Integrating Japanese 5S Principles with ISO 9001:2000 Requirements, The TQM Magazine, Vol. 13, No.5, pp.334–341.
- [21] Politis, Y., Litos, C., Grigoroudis, E., & Moustakis, V. S. (2009). A Business Excellence Model for the Hotel Sector: Implementation to High-Class Greek Hotels, Benchmarking: An International Journal, Vol.16, No.4, pp.462-483.
- [22] Rains, B. (2015). The Path to Operational Excellence through Operational Discipline: Ongoing Journey of Improvement.
- [23] Rojasra, P. M., & Qureshi, M. N. (2013). Performance Improvement Through 5S in Small Scale Industry: A Case Study, International Journal of Modern Engineering Research, vol.3, no.3, pp.1654-1660.
- [24] Sharma, S., Netemeyer, R.G., & Mahajan, V. (1990). In Search of Excellence revisited: Empirical Evaluation of Peters & Waterman's Attributes of Excellence, Enhancing Knowledge Development in Marketing, Vol.1, pp.322-328.
- [25] Singh, J., & Singh, H. (2009). Kaizen Philosophy: A Review of Literature, IUP Journal of Operations Management, Vol.8, No.2, p.51.
- [26] Stok, Z. M., Markič, M., Bertoncelj, A., & Meško, M. (2010). Elements of Organizational Culture Leading to Business Excellence.
- [27] Zink, K. J. (2012). Total Quality Management as a Holistic Management Concept: The European Model for Business Excellence. Springer Science Business Media.
INVESTIGATING THE EFFECT OF 5S APPLICATIONS ON BUSINESS EXCELLENCE: A SAMPLE IN TURKISH FOOD INDUSTRY
Year 2017,
Volume: 13 Issue: 2, 37 - 50, 30.11.2017
Hakan Demir
Mehmet Bilge Kağan Önaçan
,
Ahmet Durmaz
Mehmet Yüksel
Abstract
The main motivation of this research is to examine
effects of “5S applications” which is similar to Kaizen philosophy, on
excellence perceptions of firms in food sector. In this context, a
questionnaire was applied to the logistics department employees of randomly
chosen firms that operate in Istanbul and Kocaeli districts.
Data obtained from surveys were subjected to structural equation modeling test.
According to the results, overall 5S applications showed positive and
significant effects on excellence in business variable, excluding “cleaning”.
Moreover, outstanding effect of “sustain” application is an intriguing finding
of this research. With the importance that efficiency concept has today, it is
evaluated that the results obtained in this study will be beneficial to
organizations, especially during their process improvement activities by being
the first research in food sector that seeks connection between the 5S and
excellence.
References
- [1] Barclay, D., Higgins, C., & Thompson, R. (1995). The Partial Least Squares (PLS) Approach to Casual Modeling: Personal Computer Adoption and Use as an Illustration.
- [2] Chapman, R. L., & Corso, M. (2005). From Continuous Improvement to Collaborative Innovation: The Next Challenge in Supply Chain Management, Production Planning & Control, Vol.16, No.4, pp.339-344.
- [3] Chen J C, Dugger J., & Hammer B. (2000). A Kaizen Based Approach for Cellular Manufacturing Design: A Case Study, The Journal of Technology Studies, Vol.27, No.2, pp. 19-27.
- [4] Fornell, Claes; & Larcker, David F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, pp.39-50.
- [5] Gapp, R., Fisher, R., & Kobayashi, K. (2008). Implementing 5S within a Japanese Context: An Integrated Management System, Management Decision, Vol.46, No.4, pp.565-579.
- [6] Hair, J. F. Jr., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). “Multivariate Data Analysis”, 7th Edition. Pearson Education, New Jersey.
- [7] Hair, J.F., Ringle, C.M., & Sarstedt, M. (2011). PLS-SEM: Indeed a Silver Bullet, Journal of Marketing Theory and Practice, Vol.19, no.2, pp.139-152.
- [8] Ho, S. K. (2007). Business Excellence Through 5-S and 6-Sigma, In Proceedings of the Oxford Business & Economics Conference, Int. Journal of Business & Economics, University of Oxford, UK.
- [9] Ionică, A., Băleanu, V., Edelhauser, E., & Irimie, S. (2010). TQM and Business Excellence, Annals of the University of Petroşani, Economics, Vol.10, No.4, pp.125-134.
- [10] Kalayci, Şeref, et al. (2014). SPSS Uygulamalı Çok Değişkenli Istatistik Teknikleri. Ankara, Turkey: Asil Yayın Dağıtım.
- [11] Kanji, Gopal K. (2012). Measuring Business Excellence, Routledge.
- [12] Khanna, V.K. (2009). 5S and TQM Status in Indian Organizations", The TQM Journal, Vol.21, No.5, pp.486– 501.
- [13] Klefsjö, B., Bergquist, B., & Garvare, R. (2008). Quality Management and Business Excellence, Customers and Stakeholders: Do We Agree on What We Are Talking About, And Does It Matter?, The TQM Journal, Vol.20, No.2, pp.120-129.
- [14] Kobayashi, K., Fisher, R., & Gapp, R. (2008). Business Improvement Strategy or Useful Tool? Analysis of The Application of The 5S Concept in Japan, the UK and the US, Total Quality Management, vol.19, No.3, pp.245-262.
- [15] Kumar, K., & Kumar, S. (2012). Steps for Implementation of 5S, International Journal of Management, IT and Engineering, Vol.2, No.6, pp.402-416.
- [16] Liker, J. K., & Meier, D.P. (2007). Toyota Talent. Developing Your People the Toyota Way. New York: McGraw-Hill.
- [17] Mertens, W., Pugliese, A., & Recker, J. (2017). Models with Latent Concepts and Multiple Relationships: Structural Equation Modeling, In Quantitative Data Analysis, Springer International Publishing, pp.37-59.
- [18] Michalska, J., & Szewieczek, D. (2007). The 5S Methodology as a Tool for Improving The Organization. Journal of Achievements in Materials and Manufacturing Engineering, 24(2), pp.211-214.
- [19] Peterson, J., & R. Smith, (2001). The 5S Pocket Guide, Quality Resources, New York.
- [20] Pheng, L.S. (2001). Towards TQM-Integrating Japanese 5S Principles with ISO 9001:2000 Requirements, The TQM Magazine, Vol. 13, No.5, pp.334–341.
- [21] Politis, Y., Litos, C., Grigoroudis, E., & Moustakis, V. S. (2009). A Business Excellence Model for the Hotel Sector: Implementation to High-Class Greek Hotels, Benchmarking: An International Journal, Vol.16, No.4, pp.462-483.
- [22] Rains, B. (2015). The Path to Operational Excellence through Operational Discipline: Ongoing Journey of Improvement.
- [23] Rojasra, P. M., & Qureshi, M. N. (2013). Performance Improvement Through 5S in Small Scale Industry: A Case Study, International Journal of Modern Engineering Research, vol.3, no.3, pp.1654-1660.
- [24] Sharma, S., Netemeyer, R.G., & Mahajan, V. (1990). In Search of Excellence revisited: Empirical Evaluation of Peters & Waterman's Attributes of Excellence, Enhancing Knowledge Development in Marketing, Vol.1, pp.322-328.
- [25] Singh, J., & Singh, H. (2009). Kaizen Philosophy: A Review of Literature, IUP Journal of Operations Management, Vol.8, No.2, p.51.
- [26] Stok, Z. M., Markič, M., Bertoncelj, A., & Meško, M. (2010). Elements of Organizational Culture Leading to Business Excellence.
- [27] Zink, K. J. (2012). Total Quality Management as a Holistic Management Concept: The European Model for Business Excellence. Springer Science Business Media.