COMPETENCIES OF THE DIGITAL AGE: A VIEW FROM THE FRAMEWORK OF EMPLOYEES, HUMAN RESOURCES SPECIALISTS AND MANAGERS

Year 2019, Volume: 2 Issue: 2, 54 - 68, 31.12.2019

Sedef Gülsüm Aksu Olca Sürgevil

Abstract

In this article, the competencies of the digital age are examined and the question of what are the competencies of the digital age is discussed in the context of managers, human resources experts and employees and the competencies for these groups are pointed out in consideration of the literature review regarding this matter. As a result of the literature research, information analysis, digital literacy, digital emotional intelligence, tendency to self change, utilization of artificial intelligence and problem solving are among the most sought-after competencies in the digital age. What can be done to develop such like these competencies is among the discussion topics of the study.

Keywords

Digital competency, Competency, Digital age

DİJİTAL ÇAĞIN YETKİNLİKLERİ: ÇALIŞANLAR, İNSAN KAYNAKLARI UZMANLARI VE YÖNETİCİLER ÇERÇEVESİNDEN BAKIŞ

Abstract

Bu çalışmada; dijital çağa özgü işgücü yetkinlikleri incelenmekte; dijital çağın yetkinliklerinin neler olduğu sorusu yöneticiler, insan kaynakları uzmanları ve çalışanlar bağlamında ele alınmakta ve konuyla ilgili literatür taraması ışığında söz konusu gruplara özgü yetkinliklere işaret edilmektedir. Yapılan literatür araştırması sonucunda, dijital çağın en aranan yetkinlikleri arasında bilgi analizi, dijital okur yazarlık, dijital duygusal zeka, öz değişime yatkınlık, yapay zekadan yararlanma ve problem çözme gibi yetkinliklere rastlanılmaktadır. Bu ve benzeri yetkinliklerin geliştirilmesi konusunda yapılabilecekler çalışmanın tartışma konuları arasındadır.

Keywords

Dijital yetkinlik, Yetkinlik, Dijital çağ

References

• Accenture (2017). Digitally Powered HR. https://www.accenture.com/us-en/insight-digitally-powered-hr. Erişim Tarihi: 04.03.2019.
• Accenture (2017) Digitization Index, Türkiye Dijitalleşme Endeksi. Harvard Business Review Türkiye. http://www.tbv.org.tr/core/uploads/page/document/1100_18031611540.pdf (24.4.2019)
• Avrupa Komisyonu (2010). Europe 2020: A strategy for smart, sustainable and inclusive growth, COM (2010) 2020.
• Avrupa Parlamentosu ve AB Konseyi (2006). Recommendation of the European Parliament and of the Council of 18 December 2006 on key competences for lifelong learning. Official Journal of the European Union, L394, 10-18.
• Ala-Mutka, K. (2011). Mapping digital competence: Towards a conceptual understanding. Sevilla: Institute for Prospective Technological Studies.
• Baill, B. (1999). The changing requirements of the HR professional— Implications for the development of HR professionals. Human Resource Management, 38(2): 171–175.
• Bala, I. (2015). HRM In The Digital Age – Digital Changes And Challenges Of The HR Profession. International Journal Of Business Management. VOL. 2(2): 2015.
• Bell, B., Lee, S. & Yeung, S. (2006). The impact of eHR on professional competence in HRM: Implications for the development of HR professionals. Human Resource Management, 45(3), 295–308.
• Berger, T. & Frey, C. B. (2016a). Structural Transformation in the OECD.
• Berger, T. & Frey C.B. (2016b). Did the Computer Revolution Shift the Fortunes of US Cities? Technology Shocks and the Geography of New Jobs. Regional Science and Urban Economics, forthcoming.
• Berger, T. & Frey C.B. (2016c). Industrial Renewal in the 21st Century: Evidence from US Cities. Regional Studies.
• Brockbank, W., Ulrich, D. & Beatty, R. W. (1999). HR professional development: Creating the future creators at the University of Michigan Business School. Human Resource Management, 38: 111–118.
• Cabı, E. (2016). Dijital teknolojiye yönelik tutum ölçeği. Kastamonu Education Journal, 24(3): 1229-1244.
• Calvani, A., Cartelli, A., Fini, A. & Ranieri, M. (2008). Models and instruments for assessing digital competence at school. Journal of E-Learning and Knowledge Society, 4(3): 183 – 193.
• Deloitte (2018). The rise of the social enterprise. 2018 Deloitte Global Human Capital Trends
• Dumont, H. & Istance, D. (2010). Analysing and designing learning environments for the 21st century. The nature of learning: Using research to inspire practice, 19-34.
• Dünya Ekonomik Forumu (2018). The Future of Jobs Report 2018. WEF Publishing.
• Ferrari, A. (2012). Digital competence in practice: An analysis of frameworks. Luxembourg: Publications Office of the European Union. doi:10.2791/82116
• Ferrari, A., Punie, Y. & Redecker, C. (2012). Understanding Digital Competence in the 21st Century: An Analysis of Current Frameworks. In A. Ravenscroft, S. Lindstaedt, C. Delgado Kloos, & D. Hernández-Leo (Eds.), Proceedings 7th European Conference on Technology Enhanced Learning,EC-TEL[phone]). New York: Springer.
• Ilomäki, L., Kantosalo, A. & Lakkala, M. (2011). What is digital competence? Brussels: EUN Partnership AISBL.
• Jordan, J. (2018). 11 must-have competencies for leaders in the digital age. Human Capital & Leadership Symposium 2018, Singapore. https://www.peoplemattersglobal.com/article/leadership/11-must-have-competencies-for-leaders-in-the-digital-age-19963 (4.3.2019)
• Krumsvik, R. J. (2008). Situated learning and teachers’ digital competence. Education and Information Technologies, 13(13): 279-290.
• Murawski, M. & Bick, M. (2017). Digital competences of the workforce–a research topic?. Business Process Management Journal, 23(3): 721-734.
• OECD (2016a). New Skills for the Digital Economy: Measuring the demand and suppy of ICT Skills at Work (DSTI/ICCP/IIS(2015)4/FINAL)
• OECD (2016b). Automation and Independent Work in a Digital Economy. OECD Publishing.
• OECD (2018). Skills for Jobs. OECD Publishing.
• OECD (2019). OECD Skills Strategy 2019: Turkey. Skills to Shape a Better Future. OECD Publishing.
• Pablos Pons, J. (2010). Higher Education and Knowledge Society: Information and Digital Competencies. International Journal of Educational Technology in Higher Education 7(2): 6-15.
• PwC (2016a). The Essential Eight Technologies, https://www.pwc.ru/en/publications/8technologies.html (17.4.2019)
• PwC (2016b) Human Value in the Digital Age, https://www.pwc.nl/en/publicaties/human-value-in-the-digital-age.html (17.4.2019)
• PwC (2017) Global Digital IQ Survey 2017, https://www.pwc.ru/en/publications/digital-iq.html (17.4.2019)
• Toduk, Y. (2014). 2023 Lideri: Dijital Çağın Liderlik Sırları. CEO Plus.
• Ulrich, D., Younger, J., Brockbank, W. & Ulrich, M. (2012). HR talent and the new HR competencies. Strategic HR Review, 11(4): 217-222.
• Vieru, D. (2015). Towards a multi-dimensional model of digital competence in small-and medium-sized enterprises. In Encyclopedia of Information Science and Technology, Third Edition (pp. 6715-6725). IGI Global.
• Yurdugül, H. & Aşkar, P. (2008). An investigation of the factorial structures of pupils’ attitude towards technology (PATT): A Turkish sample. Elementary Education Online. 7(2): 288- 309.