Öz doğrulama çabalarının iş yeri davranışlarına ve kişiler arası ilişkilere etkisi.

Year 2023, Volume: 6 Issue: 2, 41 - 54, 26.03.2024

Ela Burcu Ucel , Remziye Gülem Atabay

https://doi.org/10.54472/jobig.1362182

Abstract

Öz doğrulayıcı geri bildirim kişinin esenliğini ve psikolojik tutarlılık halini etkilemektedir. Öz doğrulama çabalarının sıklıkla özel hayat bağlamındaki sosyal ilişkilerde incelendiği, iş bağlamında yapılmış çalışmaların az olduğu görülmektedir. Bu çalışma iş yerinde alınan öz doğrulayıcı geri bildirimin insan ilişkileri ve çalışanın iş yeri davranışları üzerine etkisini incelemeyi amaçlamaktadır. Çalışma kapsamında 30 katılımcı ile yüz yüze derinlemesine görüşmeler gerçekleştirilmiş ve katılımsız gözlem yapılmıştır. Bulgular alanyazına birkaç noktada katkı sağlamaktadır: mesai arkadaşlarından öz doğrulayıcı geri bildirim almanın iletişimi güçlendirdiği, etkin görev dağılım vasıtasıyla daha etkin takım çalışması sağladığı, çalışan ve öz doğrulayıcı geri bildirim aldığı mesai arkadaşı arasında güven tesis ettiği, duygusal bağlılık oluşmasına yardımcı olduğu ve örgütsel vatandaşlık davranışlarının ortaya çıkmasına katkıda bulunduğu görülmüştür.

Keywords

Öz Doğrulayıcı Geri Bildirim, Örgütsel Vatandaşlık Davranışı, Duygusal Bağlılık, Güven, İnsan Kaynakları Yönetimi

Ethical Statement

Sayın Hocam, Araştırma kapsamında tüm etik kurallara uyulduğunu beyan ederiz. Araştırmanın saha çalışması 2020 yılı öncesi yapıldığı ve bu dönemde Etik Kurul Onayı uygulaması mevcut olmadığından, çalışmanın etik kurul onayı yoktur. Ancak makale tezden üretildiği ve saha çalışması tez kapsamında yapıldığından doktora jürisi üye hocalarımız tarafından etik uygunluğu kontrol edilmiş ve onaylanmıştır.

Dear colleague, tell me, do you really know me? The impact of self -verifying feedback on workplace interpersonal relationships and individual workplace behavior .

Abstract

People need to obtain feedback that verifies the self- views which they hold about themselves, as, it is needed for psychological well-being and consistency. Trying to get self-verifying feedback, namely self-verification strivings research is mostly conducted in personal settings and intimate relationships. Thus, more research studying the topic in organizational settings and business relationships is needed. This paper aimed to study self-verification strivings of employees in organizational settings and to obtain an understanding of the influence of confirmatory feedback on workplace behavior and relationships. The research was exploratory in its nature, thus a qualitative research design was used and in-depth interviews with 30 participants were conducted. Additionally, the researchers made non-participant observation in the workplaces of the participants. The study presents several contributions to the field: It showed that receiving confirmatory feedback improves communication between colleagues; it enables effective division of work which in turn improves teamwork; it ensures the colleagues to have precise expectations about each other’s performances, it contributes to trust between the employee and the verifier, it helps the formation of affective commitment towards the organization and contributes to the development of organizational citizenship behaviors.

Keywords

Self-verifying Feedback, Trust, Organizational Citizenship Behaviors, Affective Commitment, Human Resource Management

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