RETHINKING ORGANIZATIONAL CITIZENSHIP BEHAVIOR: CHALLENGES, CRITIQUES, AND ETHICAL FRONTIERS

Year 2024, Volume: 6 Issue: 2, 200 - 212, 30.07.2024

Arzu Atan

Abstract

Organizational Citizenship Behavior (OCB) is a crucial component of organizational behavior. It concerns the extra efforts employees put forth outside their designated job duties. This research investigates OCB by analyzing its intricacies, difficulties, and perspectives. It aims to promote discussions and significantly contribute to advancing practice and research. The literature describes OCB as a complex concept that involves voluntary activities, including assisting coworkers, contributing ideas, and enhancing the workplace. Studies prove its benefits to numerous working aspects. It improves teamwork, employee happiness, and efficiency while reducing turnover. As a result, this nurtures a favorable organizational atmosphere and enhances employee welfare. This study explores the benefits and challenges of OCB. It highlights the lack of clarity in defining and categorizing OCB, the possible negative consequences of providing incentives, and the dangers of employee exhaustion. This necessitates reevaluating the understanding, evaluation, and moral decisions of OCB. Further investigation into OCB ought to consider the influence of cultural variances, individual motivations, and contextual elements on both OCB and the overall welfare of employees. Future studies should investigate the impact of organizational culture, leadership approaches, and industry factors on OCB and the overall welfare of employees.

Keywords

Organizational Citizenship Behavior, Well-being, Incentivization, Dark Side Of OCB, Burnout

ÖRGÜTSEL VATANDAŞLIK DAVRANIŞINI YENİDEN DÜŞÜNMEK: ZORLUKLAR, ELEŞTİRİLER VE ETİK SINIRLAR

Abstract

Örgütsel Vatandaşlık Davranışı (ÖVD), örgütsel davranışın önemli bir unsuru olarak kabul edilmektedir. Çalışanların belirlenen iş görevleri dışında ortaya koydukları ekstra çabalarla ilgilidir. Bu araştırma, ÖVD'nin karmaşıklıklarını, zorluklarını ve bakış açılarını analiz ederek incelemektedir. Amacı, tartışmaları teşvik etmek ve uygulama ile araştırmalara önemli ölçüde katkıda bulunmaktır. Literatür, ÖVD'yi iş arkadaşlarına yardım etmek, fikirlere katkıda bulunmak ve işyerini geliştirmek de dahil olmak üzere gönüllü faaliyetleri içeren karmaşık bir kavram olarak tanımlamaktadır. Çalışmalar, ekip çalışmasının, çalışan mutluluğunun ve verimliliğinin arttığını, aynı zamanda çalışan sirkülasyonunu azalttığını göstermektedir. Sonuç olarak, bu durum olumlu bir örgütsel atmosferi besler ve çalışanların refahını artırır. Bu çalışma, ÖVD'nin faydalarını ve zorluklarını araştırmayı hedeflemektedir. ÖVD'nin tanımlanması ve kategorize edilmesindeki netlik eksikliği, katkı sağlamanın olası olumsuz sonuçları ve olası tükenme tehlikesi vurgulanmaktadır. Bu durum ÖVD'nin anlam, ve ahlaki sonuçlar bakımından yeniden değerlendirilmesini gerektirmektedir. Daha fazla araştırma, kültürel farklılıkların, bireysel motivasyonların ve bağlamsal unsurların hem ÖVD hem de çalışanların genel refahı üzerindeki etkisini dikkate almalıdır. Yine, gelecekteki çalışmalarda, örgüt kültürünün, liderlik yaklaşımlarının ve endüstri faktörlerinin ÖVD ve çalışanların genel refahı üzerindeki etkisi de daha detaylı bir şekilde araştırılmalıdır.

Keywords

örgütsel vatandaşlık davranışı, iyi oluş, teşvik, ÖVD'nin karanlık yüzü, tükenmişlik

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