Research Article
BibTex RIS Cite

Lider-Üye Etkileşiminin Çalışanların Mutluluklarına Etkisi: Beyaz Yaka Çalışanlar Üzerine Bir Araştırma

Year 2022, , 264 - 282, 26.01.2022
https://doi.org/10.21547/jss.930104

Abstract

Bu çalışmada lider üye etkileşiminin (LÜE) beyaz yaka çalışanların mutluluk düzeylerine etkisi ve bu durumun demografik faktörlerle ilişkisi araştırılmıştır. Mutluluk duygusu gibi çalışanlar için verimlilik ve motivasyon kaynağı olduğu birçok çalışmada tespit edilmiş bir unsuru doğrudan etkileyen faktörlerin araştırılması önemlidir. Bu araştırmada benzerlerinden farklı olarak işyerinde mutluluk değil hayatın her alanında hissedilen genel mutluluk düzeyi ölçülerek sonuca gidilmiştir. Araştırma İnegöl İlçesinde faaliyet gösteren ve mobilya sektöründe üretim yapan işletmelerin beyaz yaka çalışanları üzerinde yürütülmüştür. Toplam 389 çalışandan iki ölçek aracılığıyla veri toplanmıştır. Ölçeklerden ilki çalışanların birim müdürleri ile olan etkileşimini, ikincisi ise mutluluk düzeylerini ölçmek için tasarlanmış ölçeklerdir. Çalışmada öncelikle ölçeklerin dağılım, güvenilirlik ve geçerlilik analizleri yapılmıştır. Daha sonra toplanan veriler aracılığı ile çalışanların mutluluk ve LÜE düzeylerinin demografik faktörlere göre anlamlı farklılık gösterip göstermedikleri test edilmiştir. Demografik faktörlerden sadece yaşa göre ve sadece LÜE düzeyinin anlamlı bir farklılık gösterdiği görülmüştür. Son olarak çalışmamızın ana hipotezi olan çalışanlar (beyaz yakalılar) ile ekip liderleri (birim müdürleri) arasındaki etkileşim düzeyinin çalışanların mutluluk düzeyini yordama durumu analiz edilmiş ve LÜE düzeyinin çalışanların mutluluk düzeyini pozitif yönde ve güçlü bir şekilde yordadığı anlaşılmıştır.

Supporting Institution

Yok

Project Number

Yok

Thanks

Yok

References

  • Aamodt, M. G. (2010). Industrial/Organizational Psychology: An Applied Approach. Sixth Edition. Wadsworth Cengage Learning, United States of America.
  • Achor, S. (2013). Mutluluk Avantajı, Pozitif Düşünme Yöntemiyle Başarıyı Yakalamak. Mediacat Kitapları, İstanbul.
  • Aish, A. & Jöreskog, K.G. (1990). A Panel Model for Political Efficacy and Responsiveness: An App¬lication of Lisrel 7 with Weighted Least Squares, Quality & Quantity, 24(4), 405-426.
  • Audenaerta, M., Vanderstraetena, A. & Buyensa, D. (2017). When Affective Well-Being is Empowered: The Joint Role of Leader-Member Exchange and The Employment Relationship. The International Journal of Human Resource Management, 28 (15), 2208–2227.
  • Aydın, G. K. (2014). Leader-Member Exchange Based Relative Deprivation and Employee Outcomes, Unpublished PhD Thesis, Boğaziçi Üniversitesi, ISS, İstanbul.
  • Bakker, A. B. & Oerlemans, W. G. M. (2010). Subjective Well-Being in Organizations, Handbook of Organizational Scholarship, Ed: K. Cameraon and G. Spreitzer, Oxford University Press.
  • Bartlett, J. E., Kotrlik, J. W. & Higgins, C. C. (2001). Organizational Research: Determining Appropriate Sample Size in Survey Research. Learning and Performance Journal, 19, 43-50.
  • Bass, B.M. (1990). Bass & Stogdill’s Handbook of Leadership: Theory, Research, and Managerial Applications (3rd Ed.), New York: Free Press.
  • Baş, N., Keskin, N. & Mert, İ.S. (2010). Lider Üye Etkileşimi (LÜE) Modeli ve Ölçme Aracının Türkçe’de Geçerlik Ve Güvenilirlik Analizi, Ege Akademik Bakış, 10(3), 1013-1039.
  • Baysal, A. C. (1993). Çalışma Yaşamında İnsan, İstanbul Üniversitesi İşletme Fakültesi Yayınevi, İstanbul.
  • Blake, A. D., Broschak, J. & George, E. (2003). Happy Together? How Using Nonstandard Workers Affects Exit, Voice and Loyalty Among Standard Employees. Academy of Management Journal, 46 (4), 475-485.
  • Bono, J. E., Foldes, H. J., Vinson, G., & Muros, J. P. (2007). Workplace Emotions: The Role of Supervision and Leadership. Journal of Applied Psychology, 92(5), 1357–1367.
  • Breevaart, K.; Bakker, A.B.; Demerouti, E.; van den Heuvel, M. (2015). Leader-Member Exchange, Work Engagement, and Job Performance. J. Manag. Psychol., 30, 754–770.
  • Brouer, R. & Harris, K. (2007). Dispositional and Situational Moderators of The Relationship Between Leader-Member Exchange and Work Tension. Journal of Applied Social Psychology, 37, 1418-1441.
  • Bruckner, P. (2012). Ömür Boyu Esenlik. Translated from French by: Birsel Uzma. Ayrıntı Yayınları. İstanbul.
  • Bryson, A., Forth, J., Stokes, L. & Niesr (2014). Does Worker Well-Being Affect Workplace Performance. CEP Discussion Papers dp1363, Centre for Economic Performance, LSE.
  • Buettner, D. (2012). Mutluluk. Butik Yayıncılık, İstanbul.
  • Burger, J.M. (2006). Kişilik, Psikoloji Biliminin İnsan Doğasına Dair Söyledikleri. 1st Ed., Kaknüs Yayınları, İstanbul.
  • Büyüköztürk, Ş. (2003). Sosyal Bilimler İçin Veri Analizi El Kitabı. Ankara: Pegem Yayıncılık.
  • Byrne, B.M. (2013). Structural Equation Modeling with Amos: Basic Concepts, Applications, and Programming. 2nd Ed., New York: Routledge.
  • Cameron, K. (2016). Pozitif Liderlik Uygulamaları. Translated by Tuğba Çekinirer. Arıtan Yayınevi, İstanbul.
  • Chou, S., Boldy, D.P. & Lee, Yh. (2002). Measuring Job Satisfaction İn Residential Aged Care. International Journal for Quality İn Health Care, 14(1), 49-54.
  • Connolly, J. J., & Viswesvaran, C. (2000). The Role of Affectivity in Job Satisfaction: A Meta-Analysis. Personality and Individual Differences, 29, 265-281.
  • Cook, F.G., Clark, S.C., Roberts, K. & Semeonoff, E. (1975). White and Blue Collar Workers’ Attitude to Trade Unionism and Social Class. Industrial Relations Journal, 6(4), 47-58.
  • Cooper, C.L. & Payne, R. (1991). Personality and Stress: Individual Differences in the Stress Process. Chichester, Uk: John Wiley.
  • Cotter, E. W. & Fouad, N. A. (2011). The Relationship Between Subjective Well-Being and Vocational Personality Type. Journal of Career Assessment, 19(1), 51-60.
  • Cox, T., Griffiths, A., & Rial-Gonza´Lez, E. (2000). Research on Work-Related Stress (Rep. No. 203). Bilbao, Spain: European Agency for Safety and Health at Work.
  • Cropanzano, R. & Wright, T. A. (1999). A 5-Year Study of Change İn The Relationship Between Well-Being and Job Performance. Consulting Psychology Journal: Practice and Research, 51, 252-265.
  • Çokluk, Ö., Şekercioğlu, G. & Büyüköztürk, Ş. (2016). Sosyal Bilimler için Çok Değişkenli İstatistik Spss Ve Lisrel Uygulamaları, 4th Ed., Ankara: Pegem Akademi Yayıncılık.
  • Dansereau, F., Graen, G. & Haga, W. J. (1975). A Vertical Dyad Linkage Approach to Leadership Within Formal Organizations: A Longitudinal Investigation of The Role Making Process. Organizational Behavior and Human Performance, 13, 46-78.
  • Davies, W. (2016). The Happiness Industry, Verso, London.
  • De Choudhury, M. & Counts, S. (2013). Understanding Affect İn The Workplace Via Social Media. In Proceedings of the 2013 Conference On Computer Supported Cooperative Work, 303–316.
  • De Jonge, J., Bosma, H., Peter, R., & Siegrist, J. (2000). Job Strain, Effort-Reward Imbalance and Employee Wellbeing: A Large-Scale Cross-Sectional Study. Social Science & Medicine, 50, 1317-1327.
  • De Lange, A.H., Taris, T.W., Kompier, M.A.J., Houtman, I.L.D., & Bongers, P.M. (2004). The Relationships Between Work Characteristics and Mental Health: Examining Normal, Reversed and Reciprocal Relationships in A 4-Wave Study. Work & Stress, 18, 149-166.
  • Deci, E. L. & Ryan, R. M. (2008). Hedonia, Eudaımonia, and Well-Being: An Introduction. Journal of Happiness Studies, 9, 1-11.
  • Deneve, J. E., Diener, E., Tay, L. & Xuereb, C. (2013). The Objective Benefits of Subjective Well-Being. Ed: Helliwell, J., Layard, R., & Sachs, J., World Happiness Report Oecd, Edt: John Helliwell, Richard Layad and Jeffrey Sachs, New York: Un Sustainable Development Solutions Network.
  • Dıenesch, R.M. & Liden, R.C. (1986). Leader-Member Exchange Model of Leadership: A Critique and Further Development. Academy of Management Review, 11, 618-634.
  • Di Fabio, A. (2017). Positive Healthy Organizations: Promoting Well-being, Meaningfulness, and Sustainability in Organizations. Front. Psychol., 8, 1938.
  • Diener, E. (1984). Subjective Well-Being. Psychological Bulletin, 95(3), 542-575.
  • Doğan, F. & Akıncı Çötok, N. (2011). Oxford Mutluluk Ölçeği Kısa Formunun Türkçe Uyarlaması: Geçerlik Ve Güvenirlik Çalışması. Türk Psikolojik Danışma ve Rehberlik Dergisi, 4(36), 165-172.
  • Dulebohn, J. H., Bommer, W. H., Liden, R. C., Brouer, R. L., & Ferris, G. R. (2012). A Metaanalysis of Antecedents and Consequences of Leader-Member Exchange: Integrating The Past with An Eye Toward The Future. Journal of Management, 38, 1715–1759.
  • Dulebohn, J.H.; Wu, D.; Liao, C. (2017). Does Liking Explain Variance Above and Beyond LMX? A Meta-Analysis. Hum. Resou. Manag. Rev., 27, 149–166.
  • Epitropaki, O., & Martin, R. (2005). From Ideal to Real: A Longitudinal Study of The Role of Implicit Leadership Theories On Leader-Member Exchanges and Employee Outcomes. Journal of Applied Psychology, 90, 659-676.
  • Fisher, C. D. (2002). Antecedents and Consequences of Real-Time Affective Reactions at Work. Motivation and Emotion, 26, 3-30.
  • Fleming, P. (2017). Çalışmanın Mitolojisi. Koç Üniversitesi Yayınları, İstanbul.
  • Fornell, C. & Larcker, D.F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18, 39-50.
  • George, J. M. (1995). Leader Positive Mood and Group Performance: The Case of Customer Service. Journal of Applied Psychology, 25, 778-795.
  • Gerstner, C. R., & Day, D. V. (1997). Meta-Analytic Review of Leader-Member Exchange Theory: Correlates and Construct Issues. Journal of Applied Psychology, 82, 827–844.
  • Gilbert, C., De Winne, S., & Sels, L. (2011). The İnfluence of Line Managers and HR Department on Employees’ Affective Commitment. International Journal of Human Resource Management, 22, 1618–1637.
  • Gilbert, D. (2008). Mutluluk Üzerine Çeşitlemeler. Translated by: Filiz Şar, Asiye Hekimoğlu Gül. Optimist Yayınları, İstanbul.
  • Goleman, D. (1996). Duygusal Zeka. Translated by: B. S. Yüksel, Varlık Yayınları, İstanbul. González-Navarro, P.; Tosin Olateju, A.; Zurriaga Llorens, R.; LLinares-Insa, L.I. (2018). Envy and counterproductive work behavior: The moderation role of leadership in public and private organizations. IJERPH, 15, 1455.
  • Graen, G.B. & Scandura, T.A. (1987). Toward A Psychology of Dyadic Organizing, in L. L. Cummings & B. M. Staw (Eds.), Research İn Organizational Behavior, 9, 175- 208 Greenwich, Ct: Jaı Press.
  • Graen, G.B. & Uhl-Bıen, M. (1995). Relationship-Based Approach to Leadership: Development of Leader–Member Exchange (LMX) Theory of Leadership Over 25 Years: Applying A Multi-Level Multi-Domain Perspective. Leadership Quarterly, 6, 219-247.
  • Grawitch, M.J., Gottschalk, M., & Munz, D. C. (2007). The Path to a Healthy Workplace: A Critical Review Linking Healthy Workplace Practices, Employee Well-Being, and Organizational İmprovements. Consulting Psychology Journal: Practice and Research, 58, 129-147.
  • Guthrie, James P. (2001). High-Involvement Work Practices, Turnover and Productivity: Evidence From New Zealand, Academy of Management Journal,. XLIV (1),180-190.
  • Gürbüz, S. & Şahin, F. (2019). Sosyal Bilimlerde Araştırma Yöntemleri, 5th ed., Ankara: Seçkin Yayıncılık.
  • Hair Jr., J.F., Black, W.C., Babin, B.J. & Anderson, R.E. (2014). Multivariate Data Analysis, 7th Edition, Prentice Hall.
  • Herrbach, O. (2006). A Matter of Feeling? The Affective Tone of Organizational Commitment and Identification. Journal of Organizational Behavior, 27, 629-643.
  • Hills, P. & Argyle, M. (2002). The Oxford Happiness Questionnaire: A Compact Scale for The Measurement of Psychological Well-Being. Personality and Individual Differences, 33, 1073-1082.
  • Hooper, D.T., & Martin, R. (2008). Beyond Personal Leader-Member Exchange (LMX) Quality: The Effects of Perceived LMX Variability on Employee Reactions. Leadership Quarterly, 19, 20-30.
  • Hyman, R. & Price, R. (1983). The New Working Class? White-Collar Workers and Their Organizations. London: Macmillan Press.
  • Iverson, R. D., Olekalns, M., & Erwin, P. J. (1998). Affectivity, Organizational Stressors, and Absenteeism: A Causal Model of Burnout and İts Consequences. Journal of Vocational Behavior, 52, 1-23.
  • Joshi, U. (2010). Subjective Well-Being By Gender. Journal of Economics and Behavioral Studies, 1(1), 20-26.
  • Jöreskog, K.G. & Sörbom, D. (1993). Lısrel 8: Stru¬ctural Equation Modeling with The SIMPLIS Com¬mand Language, Scientific Software International. Mooresville, Il.
  • Judge, T. A. & Klinger, R. (2009). Promote Job Satisfaction Through Mental Challenge. E. A. Locke (Ed.), Handbook of Principles of Organizational Behavior, John Wiley & Sons, Chichester, Uk.
  • Judge, T. A., & Ilies, R. (2004). Affect and Job Satisfaction: A Study of Their Relationship at Work and at Home. Journal of Applied Psychology, 4, 661-673.
  • Judge, T. A., Thoresen, C. J., Pucik, V., & Welbourne, T. M. (1999). Managerial Coping with Organizational Change: A Dispositional Perspective. Journal of Applied Psychology, 84, 107-122.
  • Kanbur, A. & Kanbur, E. (2015). Lider – Üye Etkileşiminin Örgütsel Sinizme Etkisi: Algılanan İçsellik Statüsünün Aracılık Rolü. Journal of World of Turks, 7(2), 193-216.
  • Kline, R. B. (2016). Methodology in The Social Sciences.Principles and Practice of Structural Equation Modeling, 4th Ed., Guilford Press.
  • Kline, R.B. (2015). Principles and Practice of Structural Equation Modeling. 4th Ed., New York: Guilford Publications.
  • Kolari, P., Finin, T., Lyons, K., Yesha, Y., Perelgut, S. & Hawkins, J. (2007). On The Structure, Properties and Utility of Internal Corporate Blogs. Proceedings of the International Conference on Weblogs and Social Media (ICWSM 2007)
  • Kossek, E. E., Pichler, S., Bodner, T. & Hammer, L. B. (2011). Workplace Social Support and Work-Family Conflict: A Meta-Analysis Clarifying The Influence of General and Work-Family Specific Supervisor and Organizational Support. Personnel Psychology, 64(2), 289-313
  • Kuvaas, B., & Dysvik, A. (2010). Exploring Alternative Relationships Between Perceived İnvestment İn Employee Development, Perceived Supervisor Support and Employee Outcomes. Human Resource Management Journal, 20, 138–156.
  • Lama, D. & Cudler, H.C. (2008). İş Hayatında Mutluluk Sanatı. Translated by: Meltem Tayga, Klan Yayınları, İstanbul.
  • Landeweerd, J.A., & Boumans, N.P.G. (1994). The Effect of Work Dimensions and Need for Autonomy On Nurses Work Satisfaction and Health. Journal of Occupational and Organizational Psychology, 67, 207-217.
  • Li, M.; Eschenauer, R.; Persaud, V. (2018). Between Avoidance and Problem Solving: Resilience, Self- Efficacy, and Social Support Seeking. J. Couns. Dev., 96, 132–143.
  • Liden, R.C. & Maslyn, J.M. (1998). Multidimensionality of Leader-Member Exchange: An Empirical Assessment Through Scale Development.. Journal of Management, 21, 43-72.
  • Lim, S., Cortina, L. M. & Magley, V. J. (2008). Personal and Workgroup Incivility: Impact on Work and Health Outcomes. Journal of Applied Psychology, 93(1), 95- 107.
  • Liu, T., Homan, C. M., Alm, C. O., White, A. M., Lytle, M. C. & Kautz, H. A. (2016). Understanding Discurse on Work and Job-Related Well-Being in Public Social Media. Proceedings of the 54th Annual Meeting of The Association for Computational Linguistics, 1044-1053.
  • Lyubomirsky, S., King, L., & Diener, E. (2005). The Benefits of Frequent Positive Affect: Does Happiness Lead to Success?. Psychological Bulletin, 131(6), 803-855.
  • Maidaniuc-­Chirila, T. & Constantin, T. (2016). Does Workplace Conflicts Mediate The Organizational Climate–Burnout Relationship? A Study On University Employees. Romanian Journal of Experimental Applied Psychology, 7(2), 28-42.
  • Mckenna, E. (2006). Business Psychology and Organizational Behaviour. 4th Ed., Psychology Press, New York.
  • Mignonac, K., & Herrbach, O. (2004). Linking Work Events, Affective States, and Attitudes: An Empirical Study of Managers’ Emotions. Journal of Business and Psychology, 19, 221-240.
  • Moen, P., Kelly, E. L., Fan, W., Lee, S. R., Almeida, D., Kossek, E. E., Buxtond, O. M. (2016). Does A Flexibility/Support Organizational Initiative Improve High-Tech Employees’ Well-Being? Evidence From The Work, Family, and Health Network. American Sociological Review, 81(1) 134–164.
  • Moyle, P. (1998). Longitudinal Influences of Managerial Support on Employee Well-Being. Work & Stress, 12, 29-49.
  • Nguyen, Q.; Kuntz, J.R.; Näswall, K.; Malinen, S. (2016). Employee Resilience and Leadership Styles: The Moderating Role of Proactive Personality and Optimism. N. Z. J. Psychol., 45, 13-21.
  • Nielsen, K., Yarker, J., Brenner, S.O., Randall, R., & Borg, V. (2008). The Importance of Transformational Leadership Style for The Well-Being of Employees Working with Older People. Journal of Advanced Nursing, 63, 465-475.
  • Paulin, D., Griffin, B. (2016). The Relationships Between Incivility, Team Climate for Incivility and Job-Related Employee Well-Being: A Multilevel Analysis. Work&Stress, 30(2), 132-151.
  • Pearson, C. M. & Porath, C. L. (2009). The Cost of Bad Behavior: How Incivility is Damaging Your Business and What to Do About it. New York, Ny: Penguin Group.
  • Prottas, D. (2008). Perceived Behavioural Integrity: Relationships with Employee Attitudes, Well-Being, and Absenteeism. Journal of Business Ethics, 81, 313-322.
  • Purcell, J., & Hutchinson, S. (2007). Front-Line Managers As Agents in The HRM-Performance Causal Chain: Theory, Analysis and Evidence. Human Resource Management Journal, 17, 3-20.
  • Rasulzada, F., Dackert, I., & Johansson, C.R. (2003). Employee Well-Being in Relation to Organizational Climate and Leadership Style. In S. Giga, P. Flaxman, J. Houdmont, & M. Ertel (Eds.), Occupational Health Psychology: Flexibility, Quality of Working Life and Health. Proceedings of The Fifth European Conference of The European Academy of Occupational Health Psychology, Berlin
  • Reynaud, J. D. (1969). Stratification and Industrial Relation: Reflection on The Trade Unionism of Blackcoated, Technical and Managerial Employee, Social Stratification and Industrial Relations. M. Main (Ed.). London: Social Science Research Council, pp. 148-160.
  • Roberts, K., Cook, F. G., Clark, S. C. & Semeonoff, E. (1977). The Fragmentary Class Structure. London: Heinemann.
  • Russell, J. E. A. (2008). Promoting Subjective Well-Being at Work. Journal of Career Assessment, 16(1), 117–131.
  • Ryan, R. M & Deci, E. L. (2001). On Happiness and Human Potentials: A Review of Research on Hedonic and Eudaimonic Well-Being. Annual Review of Psychology, 52, 141-166.
  • Ryff, C. D. (1989a). Beyond Ponce De Leon and Life Satisfaction: New Directions in Quest of Successful Ageing. International Journal of Behavioral Development, 12 (1), 35-55.
  • Ryff, C.D. (1989). Happiness is Everything, or is it? Explorations on The Meaning of Psychological Well-Being. Journal of Personality and Social Psychology, 57, 6, 1069-1081.
  • Saruhan, Ş.C. & Özdemirci, A. (2013). Bilim, Felsefe Ve Metodoloji, 3rd Ed., İstanbul: Beta Basım Yayım.
  • Schaufeli, W., & Enzmann, D. (1998). The Burnout Companion to Study and Practice: A Critical Analysis. London: Taylor & Francis.
  • Shier, M. L. & Graham, J. R. (2010). Work-Related Factors That Impact Social Work Practitioners’ Subjective Well-Being: Well-Being in the Workplace. Journal of Social Work, 11(4), 402–421.
  • Skakon, J., Nielsen, K., Borg, V. & Guzman, J. (2010). Are Leaders' Well-Being, Behaviours and Style Associated with The Affective Well-Being of Their Employees? A Systematic Review of Three Decades of Research. Work & Stress, 24(2), 107-139.
  • Sobel, R. (1989). The White Collar Working Class: From Structure to Politics. New York: Praeger Publishers.
  • Solomon, A. & Steyn, R. (2017). Leadership Style and Leadership Effectiveness: Does Cultural Intelligence Moderate the Relationship? Acta Commer., 17, 1–13.
  • Staw, B. M., & Barsade, S. G. (1993). Affect and Managerial Performance: A Test of The Sadder-But-Wiser Vs. Happier-and-Smarter Hypothesis. Administrative Science Quarterly, 38, 304-331.
  • Staw, B. M., Sutton, R. I., & Pelled, L. H. (1994). Employee Positive Emotion and Favorable Outcomes at the Workplace. Organization Science, 5, 51-71.
  • Şimşek, Ö.F. (2007), Yapısal Eşitlik Modellemesine Giriş - Temel İlkeler Ve LISREL Uygulamaları, İstanbul: Ekinoks Eğitim Danışmanlık Hiz.
  • Tanrıverdi, H. & Kahraman, O.C. (2016). 5 Yıldızlı Otel İşletmelerinde Lider-Üye Etkileşimi ve İşe Yabancılaşma İlişkisi: Marmaris ve İstanbul Destinasyonlarında Bir Araştırma, Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 18(3), 463-493.
  • Tarım, M. (2017). Lider-Üye İlişkilerinde Liderin Olumlu ve Olumsuz Özellikler Göstermesi İle Ortaya Konulan Duygusal Emeğin Üyelerin Bağlılık Ve Performansı Üzerindeki Etkisi. Unpublished PhD Thesisi, İstanbul Ticaret Üniversitesi, ISS, İstanbul.
  • Tepper, B.J. (2000). Consequences of Abusive Supervision. Academy of Management Journal, 43, 178-190.
  • Thirlwall, A. (2015). Organisational Sequestering of Workplace Bullying: Adding Insult to Injury. Journal of Management and Organization, 21(2), 145-158.
  • Thoresen, C. J., Kaplan, S. A., Barsky, A. P., Warren, C. R., & De Chermont, K. (2003). The Affective Underpinnings or Job Perceptions and Attitudes: A Meta-Analytic Review and Integration. Psychological Bulletin, 129, 914-945.
  • Van Dierendonck, D., Haynes, C., Borrill, C., & Stride, C. (2004). Leadership Behaviour and Subordinate Well-Being. Journal of Occupational Health Psychology, 9, 165-175.
  • Wright, T. A., & Cropanzano, R. (2000). Psychological Well-Being and Job Satisfaction As Predictors of Job Performance. Journal of Occupational Health Psychology, 5, 84-94.
  • Wright, T. A., & Staw, B. M. (1999). Affect and Favorable Work Outcomes: Two Longitudinal Tests of The Happy-Productive Worker Thesis. Journal of Organizational Behavior, 20, 1-23.
  • Yagil, D. (2006). The Relationship of Abusive and Supportive Workplace Supervision to Employee Burnout and Upward İnfluence Tactics. Journal of Emotional Abuse, 6, 49-65.
  • Yardi, S., Golder, S. & Brzozowski, M. (2008). The Pulse of The Corporate Blogosphere. Inconf. Supplement of Cscw, 8–12.
  • Yukl, G. (1994). Leadership in Organizations.3rd. Ed., Englewood Cliffs, NJ: Prentice Hall.

THE EFFECT OF LEADER-MEMBER EXCHANGE ON EMPLOYEES' HAPPINESS: A RESEARCH ON WHITE COLLAR EMPLOYEES

Year 2022, , 264 - 282, 26.01.2022
https://doi.org/10.21547/jss.930104

Abstract

The effect of Leader-Member Exchange (LMX) on the happiness levels of white-collar employees and its relationship with demographic factors were investigated in this study. It is important to investigate the factors that directly affect a factor such as the feeling of happiness, which has been determined in many studies to be a source of productivity and motivation for employees. Unlike the similar ones, in this study, the result was reached by measuring the general level of happiness felt in all areas of life, not well being at work. The research was carried out on the white collar employees of the furniture manufacturer enterprises operating in Inegöl District. Data were collected from 389 employees through two scales. The first scale measures the interaction of employees with unit managers while the second one is designed to measure the happiness levels of employees. Normality, reliability and validity analyses of the scales were performed and then, it was tested whether the happiness and LMX levels of the employees have significant difference according to demographic factors trough the data collected. The result revealed that only LMX level have a significant difference in relation to the age of employees. Finally, the main hypothesis of our study was tested and showed that the relationship between LMX level and the happiness level of the employees is positive and significant.

Project Number

Yok

References

  • Aamodt, M. G. (2010). Industrial/Organizational Psychology: An Applied Approach. Sixth Edition. Wadsworth Cengage Learning, United States of America.
  • Achor, S. (2013). Mutluluk Avantajı, Pozitif Düşünme Yöntemiyle Başarıyı Yakalamak. Mediacat Kitapları, İstanbul.
  • Aish, A. & Jöreskog, K.G. (1990). A Panel Model for Political Efficacy and Responsiveness: An App¬lication of Lisrel 7 with Weighted Least Squares, Quality & Quantity, 24(4), 405-426.
  • Audenaerta, M., Vanderstraetena, A. & Buyensa, D. (2017). When Affective Well-Being is Empowered: The Joint Role of Leader-Member Exchange and The Employment Relationship. The International Journal of Human Resource Management, 28 (15), 2208–2227.
  • Aydın, G. K. (2014). Leader-Member Exchange Based Relative Deprivation and Employee Outcomes, Unpublished PhD Thesis, Boğaziçi Üniversitesi, ISS, İstanbul.
  • Bakker, A. B. & Oerlemans, W. G. M. (2010). Subjective Well-Being in Organizations, Handbook of Organizational Scholarship, Ed: K. Cameraon and G. Spreitzer, Oxford University Press.
  • Bartlett, J. E., Kotrlik, J. W. & Higgins, C. C. (2001). Organizational Research: Determining Appropriate Sample Size in Survey Research. Learning and Performance Journal, 19, 43-50.
  • Bass, B.M. (1990). Bass & Stogdill’s Handbook of Leadership: Theory, Research, and Managerial Applications (3rd Ed.), New York: Free Press.
  • Baş, N., Keskin, N. & Mert, İ.S. (2010). Lider Üye Etkileşimi (LÜE) Modeli ve Ölçme Aracının Türkçe’de Geçerlik Ve Güvenilirlik Analizi, Ege Akademik Bakış, 10(3), 1013-1039.
  • Baysal, A. C. (1993). Çalışma Yaşamında İnsan, İstanbul Üniversitesi İşletme Fakültesi Yayınevi, İstanbul.
  • Blake, A. D., Broschak, J. & George, E. (2003). Happy Together? How Using Nonstandard Workers Affects Exit, Voice and Loyalty Among Standard Employees. Academy of Management Journal, 46 (4), 475-485.
  • Bono, J. E., Foldes, H. J., Vinson, G., & Muros, J. P. (2007). Workplace Emotions: The Role of Supervision and Leadership. Journal of Applied Psychology, 92(5), 1357–1367.
  • Breevaart, K.; Bakker, A.B.; Demerouti, E.; van den Heuvel, M. (2015). Leader-Member Exchange, Work Engagement, and Job Performance. J. Manag. Psychol., 30, 754–770.
  • Brouer, R. & Harris, K. (2007). Dispositional and Situational Moderators of The Relationship Between Leader-Member Exchange and Work Tension. Journal of Applied Social Psychology, 37, 1418-1441.
  • Bruckner, P. (2012). Ömür Boyu Esenlik. Translated from French by: Birsel Uzma. Ayrıntı Yayınları. İstanbul.
  • Bryson, A., Forth, J., Stokes, L. & Niesr (2014). Does Worker Well-Being Affect Workplace Performance. CEP Discussion Papers dp1363, Centre for Economic Performance, LSE.
  • Buettner, D. (2012). Mutluluk. Butik Yayıncılık, İstanbul.
  • Burger, J.M. (2006). Kişilik, Psikoloji Biliminin İnsan Doğasına Dair Söyledikleri. 1st Ed., Kaknüs Yayınları, İstanbul.
  • Büyüköztürk, Ş. (2003). Sosyal Bilimler İçin Veri Analizi El Kitabı. Ankara: Pegem Yayıncılık.
  • Byrne, B.M. (2013). Structural Equation Modeling with Amos: Basic Concepts, Applications, and Programming. 2nd Ed., New York: Routledge.
  • Cameron, K. (2016). Pozitif Liderlik Uygulamaları. Translated by Tuğba Çekinirer. Arıtan Yayınevi, İstanbul.
  • Chou, S., Boldy, D.P. & Lee, Yh. (2002). Measuring Job Satisfaction İn Residential Aged Care. International Journal for Quality İn Health Care, 14(1), 49-54.
  • Connolly, J. J., & Viswesvaran, C. (2000). The Role of Affectivity in Job Satisfaction: A Meta-Analysis. Personality and Individual Differences, 29, 265-281.
  • Cook, F.G., Clark, S.C., Roberts, K. & Semeonoff, E. (1975). White and Blue Collar Workers’ Attitude to Trade Unionism and Social Class. Industrial Relations Journal, 6(4), 47-58.
  • Cooper, C.L. & Payne, R. (1991). Personality and Stress: Individual Differences in the Stress Process. Chichester, Uk: John Wiley.
  • Cotter, E. W. & Fouad, N. A. (2011). The Relationship Between Subjective Well-Being and Vocational Personality Type. Journal of Career Assessment, 19(1), 51-60.
  • Cox, T., Griffiths, A., & Rial-Gonza´Lez, E. (2000). Research on Work-Related Stress (Rep. No. 203). Bilbao, Spain: European Agency for Safety and Health at Work.
  • Cropanzano, R. & Wright, T. A. (1999). A 5-Year Study of Change İn The Relationship Between Well-Being and Job Performance. Consulting Psychology Journal: Practice and Research, 51, 252-265.
  • Çokluk, Ö., Şekercioğlu, G. & Büyüköztürk, Ş. (2016). Sosyal Bilimler için Çok Değişkenli İstatistik Spss Ve Lisrel Uygulamaları, 4th Ed., Ankara: Pegem Akademi Yayıncılık.
  • Dansereau, F., Graen, G. & Haga, W. J. (1975). A Vertical Dyad Linkage Approach to Leadership Within Formal Organizations: A Longitudinal Investigation of The Role Making Process. Organizational Behavior and Human Performance, 13, 46-78.
  • Davies, W. (2016). The Happiness Industry, Verso, London.
  • De Choudhury, M. & Counts, S. (2013). Understanding Affect İn The Workplace Via Social Media. In Proceedings of the 2013 Conference On Computer Supported Cooperative Work, 303–316.
  • De Jonge, J., Bosma, H., Peter, R., & Siegrist, J. (2000). Job Strain, Effort-Reward Imbalance and Employee Wellbeing: A Large-Scale Cross-Sectional Study. Social Science & Medicine, 50, 1317-1327.
  • De Lange, A.H., Taris, T.W., Kompier, M.A.J., Houtman, I.L.D., & Bongers, P.M. (2004). The Relationships Between Work Characteristics and Mental Health: Examining Normal, Reversed and Reciprocal Relationships in A 4-Wave Study. Work & Stress, 18, 149-166.
  • Deci, E. L. & Ryan, R. M. (2008). Hedonia, Eudaımonia, and Well-Being: An Introduction. Journal of Happiness Studies, 9, 1-11.
  • Deneve, J. E., Diener, E., Tay, L. & Xuereb, C. (2013). The Objective Benefits of Subjective Well-Being. Ed: Helliwell, J., Layard, R., & Sachs, J., World Happiness Report Oecd, Edt: John Helliwell, Richard Layad and Jeffrey Sachs, New York: Un Sustainable Development Solutions Network.
  • Dıenesch, R.M. & Liden, R.C. (1986). Leader-Member Exchange Model of Leadership: A Critique and Further Development. Academy of Management Review, 11, 618-634.
  • Di Fabio, A. (2017). Positive Healthy Organizations: Promoting Well-being, Meaningfulness, and Sustainability in Organizations. Front. Psychol., 8, 1938.
  • Diener, E. (1984). Subjective Well-Being. Psychological Bulletin, 95(3), 542-575.
  • Doğan, F. & Akıncı Çötok, N. (2011). Oxford Mutluluk Ölçeği Kısa Formunun Türkçe Uyarlaması: Geçerlik Ve Güvenirlik Çalışması. Türk Psikolojik Danışma ve Rehberlik Dergisi, 4(36), 165-172.
  • Dulebohn, J. H., Bommer, W. H., Liden, R. C., Brouer, R. L., & Ferris, G. R. (2012). A Metaanalysis of Antecedents and Consequences of Leader-Member Exchange: Integrating The Past with An Eye Toward The Future. Journal of Management, 38, 1715–1759.
  • Dulebohn, J.H.; Wu, D.; Liao, C. (2017). Does Liking Explain Variance Above and Beyond LMX? A Meta-Analysis. Hum. Resou. Manag. Rev., 27, 149–166.
  • Epitropaki, O., & Martin, R. (2005). From Ideal to Real: A Longitudinal Study of The Role of Implicit Leadership Theories On Leader-Member Exchanges and Employee Outcomes. Journal of Applied Psychology, 90, 659-676.
  • Fisher, C. D. (2002). Antecedents and Consequences of Real-Time Affective Reactions at Work. Motivation and Emotion, 26, 3-30.
  • Fleming, P. (2017). Çalışmanın Mitolojisi. Koç Üniversitesi Yayınları, İstanbul.
  • Fornell, C. & Larcker, D.F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18, 39-50.
  • George, J. M. (1995). Leader Positive Mood and Group Performance: The Case of Customer Service. Journal of Applied Psychology, 25, 778-795.
  • Gerstner, C. R., & Day, D. V. (1997). Meta-Analytic Review of Leader-Member Exchange Theory: Correlates and Construct Issues. Journal of Applied Psychology, 82, 827–844.
  • Gilbert, C., De Winne, S., & Sels, L. (2011). The İnfluence of Line Managers and HR Department on Employees’ Affective Commitment. International Journal of Human Resource Management, 22, 1618–1637.
  • Gilbert, D. (2008). Mutluluk Üzerine Çeşitlemeler. Translated by: Filiz Şar, Asiye Hekimoğlu Gül. Optimist Yayınları, İstanbul.
  • Goleman, D. (1996). Duygusal Zeka. Translated by: B. S. Yüksel, Varlık Yayınları, İstanbul. González-Navarro, P.; Tosin Olateju, A.; Zurriaga Llorens, R.; LLinares-Insa, L.I. (2018). Envy and counterproductive work behavior: The moderation role of leadership in public and private organizations. IJERPH, 15, 1455.
  • Graen, G.B. & Scandura, T.A. (1987). Toward A Psychology of Dyadic Organizing, in L. L. Cummings & B. M. Staw (Eds.), Research İn Organizational Behavior, 9, 175- 208 Greenwich, Ct: Jaı Press.
  • Graen, G.B. & Uhl-Bıen, M. (1995). Relationship-Based Approach to Leadership: Development of Leader–Member Exchange (LMX) Theory of Leadership Over 25 Years: Applying A Multi-Level Multi-Domain Perspective. Leadership Quarterly, 6, 219-247.
  • Grawitch, M.J., Gottschalk, M., & Munz, D. C. (2007). The Path to a Healthy Workplace: A Critical Review Linking Healthy Workplace Practices, Employee Well-Being, and Organizational İmprovements. Consulting Psychology Journal: Practice and Research, 58, 129-147.
  • Guthrie, James P. (2001). High-Involvement Work Practices, Turnover and Productivity: Evidence From New Zealand, Academy of Management Journal,. XLIV (1),180-190.
  • Gürbüz, S. & Şahin, F. (2019). Sosyal Bilimlerde Araştırma Yöntemleri, 5th ed., Ankara: Seçkin Yayıncılık.
  • Hair Jr., J.F., Black, W.C., Babin, B.J. & Anderson, R.E. (2014). Multivariate Data Analysis, 7th Edition, Prentice Hall.
  • Herrbach, O. (2006). A Matter of Feeling? The Affective Tone of Organizational Commitment and Identification. Journal of Organizational Behavior, 27, 629-643.
  • Hills, P. & Argyle, M. (2002). The Oxford Happiness Questionnaire: A Compact Scale for The Measurement of Psychological Well-Being. Personality and Individual Differences, 33, 1073-1082.
  • Hooper, D.T., & Martin, R. (2008). Beyond Personal Leader-Member Exchange (LMX) Quality: The Effects of Perceived LMX Variability on Employee Reactions. Leadership Quarterly, 19, 20-30.
  • Hyman, R. & Price, R. (1983). The New Working Class? White-Collar Workers and Their Organizations. London: Macmillan Press.
  • Iverson, R. D., Olekalns, M., & Erwin, P. J. (1998). Affectivity, Organizational Stressors, and Absenteeism: A Causal Model of Burnout and İts Consequences. Journal of Vocational Behavior, 52, 1-23.
  • Joshi, U. (2010). Subjective Well-Being By Gender. Journal of Economics and Behavioral Studies, 1(1), 20-26.
  • Jöreskog, K.G. & Sörbom, D. (1993). Lısrel 8: Stru¬ctural Equation Modeling with The SIMPLIS Com¬mand Language, Scientific Software International. Mooresville, Il.
  • Judge, T. A. & Klinger, R. (2009). Promote Job Satisfaction Through Mental Challenge. E. A. Locke (Ed.), Handbook of Principles of Organizational Behavior, John Wiley & Sons, Chichester, Uk.
  • Judge, T. A., & Ilies, R. (2004). Affect and Job Satisfaction: A Study of Their Relationship at Work and at Home. Journal of Applied Psychology, 4, 661-673.
  • Judge, T. A., Thoresen, C. J., Pucik, V., & Welbourne, T. M. (1999). Managerial Coping with Organizational Change: A Dispositional Perspective. Journal of Applied Psychology, 84, 107-122.
  • Kanbur, A. & Kanbur, E. (2015). Lider – Üye Etkileşiminin Örgütsel Sinizme Etkisi: Algılanan İçsellik Statüsünün Aracılık Rolü. Journal of World of Turks, 7(2), 193-216.
  • Kline, R. B. (2016). Methodology in The Social Sciences.Principles and Practice of Structural Equation Modeling, 4th Ed., Guilford Press.
  • Kline, R.B. (2015). Principles and Practice of Structural Equation Modeling. 4th Ed., New York: Guilford Publications.
  • Kolari, P., Finin, T., Lyons, K., Yesha, Y., Perelgut, S. & Hawkins, J. (2007). On The Structure, Properties and Utility of Internal Corporate Blogs. Proceedings of the International Conference on Weblogs and Social Media (ICWSM 2007)
  • Kossek, E. E., Pichler, S., Bodner, T. & Hammer, L. B. (2011). Workplace Social Support and Work-Family Conflict: A Meta-Analysis Clarifying The Influence of General and Work-Family Specific Supervisor and Organizational Support. Personnel Psychology, 64(2), 289-313
  • Kuvaas, B., & Dysvik, A. (2010). Exploring Alternative Relationships Between Perceived İnvestment İn Employee Development, Perceived Supervisor Support and Employee Outcomes. Human Resource Management Journal, 20, 138–156.
  • Lama, D. & Cudler, H.C. (2008). İş Hayatında Mutluluk Sanatı. Translated by: Meltem Tayga, Klan Yayınları, İstanbul.
  • Landeweerd, J.A., & Boumans, N.P.G. (1994). The Effect of Work Dimensions and Need for Autonomy On Nurses Work Satisfaction and Health. Journal of Occupational and Organizational Psychology, 67, 207-217.
  • Li, M.; Eschenauer, R.; Persaud, V. (2018). Between Avoidance and Problem Solving: Resilience, Self- Efficacy, and Social Support Seeking. J. Couns. Dev., 96, 132–143.
  • Liden, R.C. & Maslyn, J.M. (1998). Multidimensionality of Leader-Member Exchange: An Empirical Assessment Through Scale Development.. Journal of Management, 21, 43-72.
  • Lim, S., Cortina, L. M. & Magley, V. J. (2008). Personal and Workgroup Incivility: Impact on Work and Health Outcomes. Journal of Applied Psychology, 93(1), 95- 107.
  • Liu, T., Homan, C. M., Alm, C. O., White, A. M., Lytle, M. C. & Kautz, H. A. (2016). Understanding Discurse on Work and Job-Related Well-Being in Public Social Media. Proceedings of the 54th Annual Meeting of The Association for Computational Linguistics, 1044-1053.
  • Lyubomirsky, S., King, L., & Diener, E. (2005). The Benefits of Frequent Positive Affect: Does Happiness Lead to Success?. Psychological Bulletin, 131(6), 803-855.
  • Maidaniuc-­Chirila, T. & Constantin, T. (2016). Does Workplace Conflicts Mediate The Organizational Climate–Burnout Relationship? A Study On University Employees. Romanian Journal of Experimental Applied Psychology, 7(2), 28-42.
  • Mckenna, E. (2006). Business Psychology and Organizational Behaviour. 4th Ed., Psychology Press, New York.
  • Mignonac, K., & Herrbach, O. (2004). Linking Work Events, Affective States, and Attitudes: An Empirical Study of Managers’ Emotions. Journal of Business and Psychology, 19, 221-240.
  • Moen, P., Kelly, E. L., Fan, W., Lee, S. R., Almeida, D., Kossek, E. E., Buxtond, O. M. (2016). Does A Flexibility/Support Organizational Initiative Improve High-Tech Employees’ Well-Being? Evidence From The Work, Family, and Health Network. American Sociological Review, 81(1) 134–164.
  • Moyle, P. (1998). Longitudinal Influences of Managerial Support on Employee Well-Being. Work & Stress, 12, 29-49.
  • Nguyen, Q.; Kuntz, J.R.; Näswall, K.; Malinen, S. (2016). Employee Resilience and Leadership Styles: The Moderating Role of Proactive Personality and Optimism. N. Z. J. Psychol., 45, 13-21.
  • Nielsen, K., Yarker, J., Brenner, S.O., Randall, R., & Borg, V. (2008). The Importance of Transformational Leadership Style for The Well-Being of Employees Working with Older People. Journal of Advanced Nursing, 63, 465-475.
  • Paulin, D., Griffin, B. (2016). The Relationships Between Incivility, Team Climate for Incivility and Job-Related Employee Well-Being: A Multilevel Analysis. Work&Stress, 30(2), 132-151.
  • Pearson, C. M. & Porath, C. L. (2009). The Cost of Bad Behavior: How Incivility is Damaging Your Business and What to Do About it. New York, Ny: Penguin Group.
  • Prottas, D. (2008). Perceived Behavioural Integrity: Relationships with Employee Attitudes, Well-Being, and Absenteeism. Journal of Business Ethics, 81, 313-322.
  • Purcell, J., & Hutchinson, S. (2007). Front-Line Managers As Agents in The HRM-Performance Causal Chain: Theory, Analysis and Evidence. Human Resource Management Journal, 17, 3-20.
  • Rasulzada, F., Dackert, I., & Johansson, C.R. (2003). Employee Well-Being in Relation to Organizational Climate and Leadership Style. In S. Giga, P. Flaxman, J. Houdmont, & M. Ertel (Eds.), Occupational Health Psychology: Flexibility, Quality of Working Life and Health. Proceedings of The Fifth European Conference of The European Academy of Occupational Health Psychology, Berlin
  • Reynaud, J. D. (1969). Stratification and Industrial Relation: Reflection on The Trade Unionism of Blackcoated, Technical and Managerial Employee, Social Stratification and Industrial Relations. M. Main (Ed.). London: Social Science Research Council, pp. 148-160.
  • Roberts, K., Cook, F. G., Clark, S. C. & Semeonoff, E. (1977). The Fragmentary Class Structure. London: Heinemann.
  • Russell, J. E. A. (2008). Promoting Subjective Well-Being at Work. Journal of Career Assessment, 16(1), 117–131.
  • Ryan, R. M & Deci, E. L. (2001). On Happiness and Human Potentials: A Review of Research on Hedonic and Eudaimonic Well-Being. Annual Review of Psychology, 52, 141-166.
  • Ryff, C. D. (1989a). Beyond Ponce De Leon and Life Satisfaction: New Directions in Quest of Successful Ageing. International Journal of Behavioral Development, 12 (1), 35-55.
  • Ryff, C.D. (1989). Happiness is Everything, or is it? Explorations on The Meaning of Psychological Well-Being. Journal of Personality and Social Psychology, 57, 6, 1069-1081.
  • Saruhan, Ş.C. & Özdemirci, A. (2013). Bilim, Felsefe Ve Metodoloji, 3rd Ed., İstanbul: Beta Basım Yayım.
  • Schaufeli, W., & Enzmann, D. (1998). The Burnout Companion to Study and Practice: A Critical Analysis. London: Taylor & Francis.
  • Shier, M. L. & Graham, J. R. (2010). Work-Related Factors That Impact Social Work Practitioners’ Subjective Well-Being: Well-Being in the Workplace. Journal of Social Work, 11(4), 402–421.
  • Skakon, J., Nielsen, K., Borg, V. & Guzman, J. (2010). Are Leaders' Well-Being, Behaviours and Style Associated with The Affective Well-Being of Their Employees? A Systematic Review of Three Decades of Research. Work & Stress, 24(2), 107-139.
  • Sobel, R. (1989). The White Collar Working Class: From Structure to Politics. New York: Praeger Publishers.
  • Solomon, A. & Steyn, R. (2017). Leadership Style and Leadership Effectiveness: Does Cultural Intelligence Moderate the Relationship? Acta Commer., 17, 1–13.
  • Staw, B. M., & Barsade, S. G. (1993). Affect and Managerial Performance: A Test of The Sadder-But-Wiser Vs. Happier-and-Smarter Hypothesis. Administrative Science Quarterly, 38, 304-331.
  • Staw, B. M., Sutton, R. I., & Pelled, L. H. (1994). Employee Positive Emotion and Favorable Outcomes at the Workplace. Organization Science, 5, 51-71.
  • Şimşek, Ö.F. (2007), Yapısal Eşitlik Modellemesine Giriş - Temel İlkeler Ve LISREL Uygulamaları, İstanbul: Ekinoks Eğitim Danışmanlık Hiz.
  • Tanrıverdi, H. & Kahraman, O.C. (2016). 5 Yıldızlı Otel İşletmelerinde Lider-Üye Etkileşimi ve İşe Yabancılaşma İlişkisi: Marmaris ve İstanbul Destinasyonlarında Bir Araştırma, Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 18(3), 463-493.
  • Tarım, M. (2017). Lider-Üye İlişkilerinde Liderin Olumlu ve Olumsuz Özellikler Göstermesi İle Ortaya Konulan Duygusal Emeğin Üyelerin Bağlılık Ve Performansı Üzerindeki Etkisi. Unpublished PhD Thesisi, İstanbul Ticaret Üniversitesi, ISS, İstanbul.
  • Tepper, B.J. (2000). Consequences of Abusive Supervision. Academy of Management Journal, 43, 178-190.
  • Thirlwall, A. (2015). Organisational Sequestering of Workplace Bullying: Adding Insult to Injury. Journal of Management and Organization, 21(2), 145-158.
  • Thoresen, C. J., Kaplan, S. A., Barsky, A. P., Warren, C. R., & De Chermont, K. (2003). The Affective Underpinnings or Job Perceptions and Attitudes: A Meta-Analytic Review and Integration. Psychological Bulletin, 129, 914-945.
  • Van Dierendonck, D., Haynes, C., Borrill, C., & Stride, C. (2004). Leadership Behaviour and Subordinate Well-Being. Journal of Occupational Health Psychology, 9, 165-175.
  • Wright, T. A., & Cropanzano, R. (2000). Psychological Well-Being and Job Satisfaction As Predictors of Job Performance. Journal of Occupational Health Psychology, 5, 84-94.
  • Wright, T. A., & Staw, B. M. (1999). Affect and Favorable Work Outcomes: Two Longitudinal Tests of The Happy-Productive Worker Thesis. Journal of Organizational Behavior, 20, 1-23.
  • Yagil, D. (2006). The Relationship of Abusive and Supportive Workplace Supervision to Employee Burnout and Upward İnfluence Tactics. Journal of Emotional Abuse, 6, 49-65.
  • Yardi, S., Golder, S. & Brzozowski, M. (2008). The Pulse of The Corporate Blogosphere. Inconf. Supplement of Cscw, 8–12.
  • Yukl, G. (1994). Leadership in Organizations.3rd. Ed., Englewood Cliffs, NJ: Prentice Hall.
There are 118 citations in total.

Details

Primary Language English
Subjects Finance
Journal Section Business
Authors

Mehmet Cıranoğlu 0000-0002-7798-7099

Project Number Yok
Publication Date January 26, 2022
Submission Date April 29, 2021
Acceptance Date June 16, 2021
Published in Issue Year 2022

Cite

APA Cıranoğlu, M. (2022). THE EFFECT OF LEADER-MEMBER EXCHANGE ON EMPLOYEES’ HAPPINESS: A RESEARCH ON WHITE COLLAR EMPLOYEES. Gaziantep Üniversitesi Sosyal Bilimler Dergisi, 21(1), 264-282. https://doi.org/10.21547/jss.930104