Research Article
BibTex RIS Cite

THE CONTENT ANALYSIS OF NATIONAL THESES REGARDING FLIGHT ATTENDANTS PUBLISHED IN TURKEY

Year 2022, , 250 - 263, 26.01.2022
https://doi.org/10.21547/jss.938313

Abstract

Flight attendants are the persons who are responsible of the safety, security and comfort of the passengers in an aircraft and fulfill the instructions of the flight deck crew outside the cockpit when needed. In this study, content analysis of 31 national theses on flight attendants published between 2012-2020 in the database of YÖK Thesis Scanning Center was conducted. This study aimed to determine the trends of national graduate theses regarding flight attendants published in Turkey. Publication year, university, institute, types of thesis, researcher gender, writing language, title of supervisor, research method, research design, subject, sample size, sampling method, data collection tools and data analysis techniques were determined and systematic content analysis was employed. According to the analysis results; It has been determined that the most published year with 11 theses is 2018, the most used research design is survey research and job satisfaction, organizational commitment, emotional labor, burnout syndrome and work-family conflict issues are the most studied topics by the researchers.

References

  • Abdelhakim, A. S., Jones, E., Redmond, E., Hewedi, M., & Seaman, P. (2019). Cabin Crew Food Safety Training: A Qualitative Study. Food Control, 96, 151-157.
  • Aharony, N. (2012). Library and Information Science Research areas: A Content Analysis of Articles from The top 10 Journals 2007–8. Journal of librarianship and information science, 44(1), 27-35.
  • Aharony, N. (2012). Library and Information Science research areas: A Content Analysis of Articles from the Top 10 Journals 2007–8. Journal of librarianship and information science, 44(1), 27-35.
  • Avers, K., King, S. J., Nesthus, T. E., Thomas, S., & Banks, J. (2009). Flight Attendant Fatigue: Part I. National Duty, rest, and Fatigue Survey (Report No. DOT/FAA/AM-09/24). Washington, DC: Federal Aviation Administration, Office of Aerospace Medicine.
  • Avers, K., Nei, D., King, S. J., Thomas, S., Roberts, C., Banks, J., & Nesthus, T. E. (2011). Flight attendant fatigue: A quantitative review of flight attendant comments (Report No. DOT/FAA/AM- 11/16). Washington, DC: Federal Aviation Administration, Office of Aerospace Medicine.
  • Ballard, T., Lagorio, S., De Angelis, G., & Verdecchia, A. (2000). Cancer Incidence and Mortality among Flight personnel: A Meta Analysis. Aviation, Space and Environmental Medicine, 71, 216–224
  • Blessinger K and Frasier M (2007) Analysis of a Decade in Library Literature: 1994–2004. College & Research Libraries 68(2): 155–170.
  • Cabincrew (2010). Cabin Crew Course, Career as Flight attendant, Flight Attendant Jobs, Flight Attendant Training, Air Hostess Course, Air Hostess training. Cabincrewdirect.com. Available at: http://www.cabincrewdirect.com/index.asp/ Accessed 20.10. 2010.
  • Chen, C., & Chen, S. (2012). Burn out and Work Engagement among Cabin Crew: Antecedents and consequences. Internatial Journal of Aviation Psychology, 22, 41–58.
  • Damos, D. L., Boyett, K. S., & Gibbs, P. (2013). Safety Versus Passenger Service: The Flight Attendants’ Dilemma. The International Journal of Aviation Psychology, 23(2), 91-112.
  • Dresel, M. K., & Boutros, R. (2001). Extremely Long flights: An In-flight Survey of Passenger and Flight attendant comfort, Activities and Non-stop Preferences In Proceedings of the Human Factors and Ergonomics Society 45th annual meeting (pp. 897–900). Santa Monica, CA: Human Factors and Ergonomics Society
  • Forman, J., & Damschroder, L. (2007). Qualitative Content Analysis. In Empirical Methods For Bioethics: A primer. Emerald Group Publishing Limited. Griffiths, R. F., & Powell, D. M. C. (2012). The Occupational Health and Safety of Flight Attendants. Aviation, Space, and Environmental Medicine, 83, 514–521.
  • Gunnarsdottir, H., Sveinsdottir, H., Bernburg, J., Fridriksdottir, H., & Tomasson, K. (2006). Lifestyle, harassment at work and self-assessed health of female flight attendants, nurses, and teachers. Work, 27, 165–172.
  • Gürbüz, Ş & Şahin, F. (2018). Research Methods for Social Sciences (5th edition), Ankara: Seçkin Publishing.
  • Kabin personeli eğitimi ve standardizasyonu (2002). Available at http://web.shgm.gov.tr/doc3/sht61.40.pdf (access date: 01.05.2021)
  • Lauria, L., Ballard, T., Caldora, M., Mazzani, C., & Verdecchia, A. (2006). Reproductive Disorders and Pregnancy Outcomes Among Female Flight Attendants. Aviation, Space and Environmental Medicine, 77, 533–539.
  • Liang, S., & Hsieh, A. (2005). Individual’s Perception of Career Development and Job Burnout among Flight Attendants in Taiwan. International Journal of Aviation Psychology, 15, 119–134.
  • Lowry, L. D. (2015). Bridging the Business Data Divide: Insights into Primary and Secondary Data Use by Business Researchers. IASSIST Quarterly, 39(2), 14–25.
  • Mayring, P. (2000). Qualitative Content Analysis. Forum on Qualitative Social Research, 1(2).
  • Neuman, W.L. (2003). Social Research Methods: Qualitative and Quantitative Approaches, Fifth Edition. Boston: Allyn and Bacon.
  • Salinger, L., Jesilow, P., Pontell, H., & Geis, G. (1985). Assaults against Airline Flight Attendants: A Victimization Study. Transportation Journal, 25(1), 66–71.
  • Schaub, K., Berg, K., Winter, G., Ellegast, R., Glitsch, U., Ottersback, H. J. Franz, G. (2007). Muscular Capabilities and Workload of Flight Attendants for Pushing and Pulling Trolleys aboard Aircraft. Internatial Journal of Industrial Ergonomics, 37, 883–892.
  • Sharam, L. (2007). Lifestyles, Flying and Associated Health Problems in Flight Attendants. The Journal of the Royal Society for the Promotion of Health, 127(6), 268–275.
  • Suvanto, S., Partinen, M., Harma, M., & Ilmarinen, J. (1990). Flight attendants’ Desychronosis after Rapid Time Zone Changes. Aviation, Space and Environmental Medicine, 61, 543–547.
  • https://tez.yok.gov.tr/UlusalTezMerkezi/ (access date: 01.05.2021).

TÜRKİYE'DE YAYINLANAN UÇUŞ GÖREVLİLERİNE İLİŞKİN ULUSAL TEZLERİN İÇERİK ANALİZİ

Year 2022, , 250 - 263, 26.01.2022
https://doi.org/10.21547/jss.938313

Abstract

Uçuş görevlileri, bir uçakta yolcuların emniyet, emniyet ve rahatlığından sorumlu olan ve gerektiğinde kokpit dışındaki uçuş güvertesi mürettebatının talimatlarını yerine getiren kişilerdir. Bu çalışmada, 2012-2020 yılları arasında YÖK Tez Tarama Merkezi veri tabanında yayınlanan, uçuş görevlileri ile ilgili 31 ulusal tezin içerik analizi yapılmıştır. Bu çalışma, Türkiye'de yayınlanan uçuş görevlileri ile ilgili ulusal yüksek lisans tezlerinin eğilimlerini belirlemeyi amaçlamaktadır. Yayın yılı, üniversite, enstitü, tez türleri, araştırmacının cinsiyeti, yazı dili, danışman unvanı, araştırma yöntemi, araştırma tasarımı, konu, örneklem büyüklüğü, örnekleme yöntemi, veri toplama araçları ve veri analiz teknikleri belirlenmiş ve sistematik içerik analizi uygulanmıştır. . Analiz sonuçlarına göre; 11 tez ile en çok yayınlanan yılın 2018 olduğu, en çok kullanılan araştırma tasarımının anket araştırması olduğu ve iş doyumu, örgütsel bağlılık, duygusal emek, tükenmişlik sendromu ve iş-aile çatışması konularının araştırmacılar tarafından en çok çalışılan konular olduğu belirlenmiştir.

References

  • Abdelhakim, A. S., Jones, E., Redmond, E., Hewedi, M., & Seaman, P. (2019). Cabin Crew Food Safety Training: A Qualitative Study. Food Control, 96, 151-157.
  • Aharony, N. (2012). Library and Information Science Research areas: A Content Analysis of Articles from The top 10 Journals 2007–8. Journal of librarianship and information science, 44(1), 27-35.
  • Aharony, N. (2012). Library and Information Science research areas: A Content Analysis of Articles from the Top 10 Journals 2007–8. Journal of librarianship and information science, 44(1), 27-35.
  • Avers, K., King, S. J., Nesthus, T. E., Thomas, S., & Banks, J. (2009). Flight Attendant Fatigue: Part I. National Duty, rest, and Fatigue Survey (Report No. DOT/FAA/AM-09/24). Washington, DC: Federal Aviation Administration, Office of Aerospace Medicine.
  • Avers, K., Nei, D., King, S. J., Thomas, S., Roberts, C., Banks, J., & Nesthus, T. E. (2011). Flight attendant fatigue: A quantitative review of flight attendant comments (Report No. DOT/FAA/AM- 11/16). Washington, DC: Federal Aviation Administration, Office of Aerospace Medicine.
  • Ballard, T., Lagorio, S., De Angelis, G., & Verdecchia, A. (2000). Cancer Incidence and Mortality among Flight personnel: A Meta Analysis. Aviation, Space and Environmental Medicine, 71, 216–224
  • Blessinger K and Frasier M (2007) Analysis of a Decade in Library Literature: 1994–2004. College & Research Libraries 68(2): 155–170.
  • Cabincrew (2010). Cabin Crew Course, Career as Flight attendant, Flight Attendant Jobs, Flight Attendant Training, Air Hostess Course, Air Hostess training. Cabincrewdirect.com. Available at: http://www.cabincrewdirect.com/index.asp/ Accessed 20.10. 2010.
  • Chen, C., & Chen, S. (2012). Burn out and Work Engagement among Cabin Crew: Antecedents and consequences. Internatial Journal of Aviation Psychology, 22, 41–58.
  • Damos, D. L., Boyett, K. S., & Gibbs, P. (2013). Safety Versus Passenger Service: The Flight Attendants’ Dilemma. The International Journal of Aviation Psychology, 23(2), 91-112.
  • Dresel, M. K., & Boutros, R. (2001). Extremely Long flights: An In-flight Survey of Passenger and Flight attendant comfort, Activities and Non-stop Preferences In Proceedings of the Human Factors and Ergonomics Society 45th annual meeting (pp. 897–900). Santa Monica, CA: Human Factors and Ergonomics Society
  • Forman, J., & Damschroder, L. (2007). Qualitative Content Analysis. In Empirical Methods For Bioethics: A primer. Emerald Group Publishing Limited. Griffiths, R. F., & Powell, D. M. C. (2012). The Occupational Health and Safety of Flight Attendants. Aviation, Space, and Environmental Medicine, 83, 514–521.
  • Gunnarsdottir, H., Sveinsdottir, H., Bernburg, J., Fridriksdottir, H., & Tomasson, K. (2006). Lifestyle, harassment at work and self-assessed health of female flight attendants, nurses, and teachers. Work, 27, 165–172.
  • Gürbüz, Ş & Şahin, F. (2018). Research Methods for Social Sciences (5th edition), Ankara: Seçkin Publishing.
  • Kabin personeli eğitimi ve standardizasyonu (2002). Available at http://web.shgm.gov.tr/doc3/sht61.40.pdf (access date: 01.05.2021)
  • Lauria, L., Ballard, T., Caldora, M., Mazzani, C., & Verdecchia, A. (2006). Reproductive Disorders and Pregnancy Outcomes Among Female Flight Attendants. Aviation, Space and Environmental Medicine, 77, 533–539.
  • Liang, S., & Hsieh, A. (2005). Individual’s Perception of Career Development and Job Burnout among Flight Attendants in Taiwan. International Journal of Aviation Psychology, 15, 119–134.
  • Lowry, L. D. (2015). Bridging the Business Data Divide: Insights into Primary and Secondary Data Use by Business Researchers. IASSIST Quarterly, 39(2), 14–25.
  • Mayring, P. (2000). Qualitative Content Analysis. Forum on Qualitative Social Research, 1(2).
  • Neuman, W.L. (2003). Social Research Methods: Qualitative and Quantitative Approaches, Fifth Edition. Boston: Allyn and Bacon.
  • Salinger, L., Jesilow, P., Pontell, H., & Geis, G. (1985). Assaults against Airline Flight Attendants: A Victimization Study. Transportation Journal, 25(1), 66–71.
  • Schaub, K., Berg, K., Winter, G., Ellegast, R., Glitsch, U., Ottersback, H. J. Franz, G. (2007). Muscular Capabilities and Workload of Flight Attendants for Pushing and Pulling Trolleys aboard Aircraft. Internatial Journal of Industrial Ergonomics, 37, 883–892.
  • Sharam, L. (2007). Lifestyles, Flying and Associated Health Problems in Flight Attendants. The Journal of the Royal Society for the Promotion of Health, 127(6), 268–275.
  • Suvanto, S., Partinen, M., Harma, M., & Ilmarinen, J. (1990). Flight attendants’ Desychronosis after Rapid Time Zone Changes. Aviation, Space and Environmental Medicine, 61, 543–547.
  • https://tez.yok.gov.tr/UlusalTezMerkezi/ (access date: 01.05.2021).
There are 25 citations in total.

Details

Primary Language English
Subjects Finance
Journal Section Business
Authors

Sabiha Annaç Göv 0000-0001-7601-559X

Nilay Erbay 0000-0002-6312-0662

Publication Date January 26, 2022
Submission Date May 17, 2021
Acceptance Date August 1, 2021
Published in Issue Year 2022

Cite

APA Annaç Göv, S., & Erbay, N. (2022). THE CONTENT ANALYSIS OF NATIONAL THESES REGARDING FLIGHT ATTENDANTS PUBLISHED IN TURKEY. Gaziantep Üniversitesi Sosyal Bilimler Dergisi, 21(1), 250-263. https://doi.org/10.21547/jss.938313