Analysis of the Effect of Supplier Quality Management on Performance by Structural Equation Model

Year 2019, Volume: 18 Issue: 1, 413 - 439, 22.01.2019

Bülent Yıldız , Mehmet Aytekin

https://doi.org/10.21547/jss.415001

Cited By: 1

Abstract

In this study it is investigated the relations
between supplier quality management, product design, process management,
quality data and reporting. In addition, the effects of these factors on
product and process innovation performance are examined. For this purpose, the Istanbul
Chamber of Industry declared 1000 as Turkey's first industrial company in 2015
has been identified as the universe of research. The data obtained by the
questionnaire method from 203 firms were analyzed by the structural equation
model. As a result of the analysis, it was found that suppliers' quality
management significantly affected the process management, product design,
quality data and reporting positively. Product design and quality data and
reporting have been found to significantly influence product innovation
performance in the positive direction. The result is that process management
significantly impacts process innovation performance. 

Keywords

Qualty management, Innovation performance, Firm performance

Tedarikçi Kalite Yönetiminin Performans Üzerindeki Etkisinin Yapısal Eşitlik Modeli İle Analizi

Abstract

Bu çalışmada tedarikçi kalite
yönetimi, ürün dizaynı, proses yönetimi ile kalite verisi ve raporlamanın
birbirleri arasındaki ilişkiler araştırılmıştır. Ayrıca bu faktörlerin ürün ve
proses inovasyon performansı üzerindeki etkisi incelenmiştir. Bu amaçla
İstanbul Sanayi Odası’nın 2015 yılında ilan ettiği Türkiye’nin ilk 1000 sanayi
firması araştırmanın ana kütlesi olarak belirlenmiştir. 203 firmadan anket
yöntemi ile elde edilen veriler yapısal eşitlik modeli ile analiz edilmiştir.
Analiz neticesinde tedarikçi kalite yönetiminin proses yönetimi, ürün dizaynı
ile kalite verisi ve raporlamayı pozitif yönde anlamlı olarak etkilediği
bulgusuna ulaşılmıştır. Ürün dizaynı ile kalite verisi ve raporlamanın ürün
inovasyon performansını pozitif yönde anlamlı olarak etkilediği tespit
edilmiştir. Proses yönetiminin proses inovasyon performansını anlamlı olarak
etkilediği sonucu elde edilmiştir. 

Keywords

Kalite yönetimi, İnovasyon performansı, Firma performansı

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