Evaluation of Sports Education at Higher Education Level in the Scope of Total Quality Management

Year 2019, Volume: 4 Issue: 2, 167 - 180, 31.12.2019

Arif Yüce , Velittin Balcı Hakan Katırcı

https://doi.org/10.25307/jssr.626181

Cited By: 1

Abstract

The aim of
this study is to determine the satisfaction levels of the students getting
educated about sports at the higher education level regarding their faculties
within the scope of total quality management. The
sample was selected from the students of Physical Education and Sports
Teaching, Sports Management, Coaching Education and Recreation Departments of
Eskişehir Technical University by using simple random sampling methodology. A
screening model was used within the scope of the study, which included a total
of n=150 students, of which n=51 (34%) were female and n=99 (66%) were male.
In the study where data was collected using the survey technique,
Student Satisfaction Questionnaire prepared by the Education Research and
Development Department of the Turkish Ministry of National Education was used
after being adapted to the higher education institutions. The data obtained
through the questionnaire were transferred to a computer and analysed with SPSS
20.0 package program. Percentage/frequency analysis technique was used for data
analysis. According to the results of the
research, it was determined that the students could benefit from the sports
hall and university facilities at a sufficient level and they could easily meet
the instructors when they needed. At the same time, the students stated that
efforts were made to solve the problems they conveyed to their instructors and
that the instructors were reliable people. In addition, it was determined that
their opinions were not taken when making decisions about the students in the
faculty. As a result of the research, it was determined that the three
topics that the students of the sports sciences faculty were most satisfied
with in the faculties they studied in the context of total quality management
were education and training activities, accessibility and communication and
security, respectively. In addition, the lowest level of satisfaction of
students within the scope of total quality management is participation in
decisions and student affairs. Additionally, the satisfaction levels of sports
science students in the context of total quality management were found to be at
a moderate level.

Keywords

Total quality management in sport, sports education, sports science students

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