The Effect of Role Conflict and Role Ambiguity on Workplace Victimization: The Moderating Role of Negative Affect

Year 2020, Volume: 15 , 219 - 237, 31.03.2020

Sahra Sayğan Tunçay , Nurcan Hakan Çıraklar

Abstract

Rol Çatışması ve Rol Belirsizliğinin İşyeri Mağduriyeti Üzerine Etkisi: Olumsuz Duygulanımın Düzenleyici Rolü

Abstract

İşyeri
mağduriyeti örgüt performansını (ör: çalışanın işe gelmemesi, işgücü devir
oranınn artması) ve birey performansını (ör: işyeri şiddetinin oluşması,
çalışanın stres olması) olumsuz yönde etkilediği için önemli bir konu haline
gelmiştir. Bu çalışmanın amacı rol belirsizliği ve rol çatışmasının işyeri
mağduriyeti üzerindeki etkisini ve bu etkide olumsuz duygulanımın düzenleyici
rolünü incelemektir. Bu amaç doğrultusunda kolayda örneklem yoluyla seçilen 137
banka çalışanı üzerinde bir araştırma gerçekleştirilmiştir. Veri toplama aracı
olarak soru formunun (anket) kullanıldığı bu çalışmada, çalışmanın amacına
uygun olarak hiyerarşik regresyon analizi yapılmıştır. Analiz sonucunda rol
çatışması ve rol belirsizliğinin işyeri mağduriyeti üzerine etkisinde olumsuz
duygulanımın hem bağımsız değişken hem de kısmi düzenleyici değişken etkisi
gösterdiği bulgulanmıştır. 

Keywords

İşyeri Mağduriyeti, Rol Çatışması, Rol Belirsizliği, Olumsuz Duygulanım

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