Zemin Kaplama Ürünlerinin Kalite Boyutlarının Garvin Modeli ve Aralık Değerli Fermatean Bulanık Analitik Hiyerarşi Prosesi Entegrasyonu ile Analizi

Year 2023, Volume: 13 Issue: 2, 276 - 291, 29.12.2023

Hilal Singer

Abstract

Döşemeler, yapılarda katları birbirinden ayıran ve üzerlerinde yürünebilen, beklenebilen ve vakit geçirilebilen yapı elemanlarıdır. Döşemeler değişik etkilere maruz kaldığından beklenen fonksiyonları yerine getirebilmeleri için uygun bir şekilde malzemelerle kaplanması gerekir. Artan ulusal ve uluslararası rekabet ile çeşitli ve değişen tüketici zevkleri nedeniyle, zemin kaplama endüstrisinin ürün kalitesini geliştirmesi önem arz etmektedir. Bu çalışmada, zemin kaplama ürünlerinin kalite boyutları tanımlanmış ve bu boyutlar uzman bilgisine dayalı bir karar verme yaklaşımı ile analiz edilmiştir. Literatürde sıkça kullanılan Garvin modeli çevrecilik, ekonomiklik ve güvenlik boyutları eklenerek sekiz boyuttan on bir boyuta genişletilmiştir. Önerilen on bir kalite boyutu aralık değerli Fermatean bulanık AHP yöntemi ile değerlendirilmiştir. Çalışmanın bulguları, uygunluk, performans ve dayanıklılık boyutlarının rekabetçi kalite açısından oldukça önemli olduğunu göstermiştir. İlaveten, uygulanan yöntemin çıktıları karşılaştırmalı analiz ile güçlendirilmiştir.

Keywords

Analitik Hiyerarşi Prosesi, Aralık Değerli Fermatean Bulanık küme, Ürün Kalite Boyutları, Zemin Kaplama Endüstrisi

Analyzing the quality dimensions of flooring products with the integration of the Garvin model and the interval-valued Fermatean fuzzy analytical hierarchy process

Abstract

Floorings are the construction elements that divide the building into different levels and can be walked, waited, and spent time on them. Since floorings are exposed to different forces, they should be properly covered with materials in order to fulfill their expected functions. Due to the increasing national and international competition and diverse and changing consumer pleasures, it is important for the flooring industry to improve product quality. In this study, the quality dimensions of flooring products are defined, and these dimensions are analyzed by an expert knowledge-based decision-making approach. The Garvin model, which is frequently used in the literature, is expanded from eight dimensions to eleven dimensions by adding environmentalism, economy, and safety dimensions. The proposed eleven quality dimensions are evaluated by the interval-valued Fermatean fuzzy AHP method. The findings of the study demonstrate that conformance, performance, and durability dimensions are highly important in terms of competitive quality. Additionally, the outputs of the applied method are strengthened by the comparative analysis.

Keywords

Analytic hierarchy process, Interval-valued fermatean fuzzy set, Product quality dimensions, Flooring industry

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