The Challenges on Talent Management in Turkish Container Shipping Industry

Year 2023, Volume: 12 Issue: 3, 332 - 351, 28.09.2023

Ramazan Özkan Yıldız

https://doi.org/10.33714/masteb.1330955

Cited By: 1

Abstract

Talent management (TM) is a critical aspect of organizational success, particularly in industries characterized by constant change and intense competition, such as the Turkish container shipping industry. This study aimed to explore the barriers to talent management practices and identify potential actions that companies in this industry can take to overcome these challenges. Through structured interviews with 31 participants employed in Turkish shipping companies, a range of barriers emerged, including economic conditions, the employment of incompetent individuals, lack of investment in talent management, disregard for employee value and development, lack of institutionalism, high employee turnover, failure to implement education effectively, and time constraints. In response to these barriers, potential actions were identified, including the development and utilization of innovative and remedial strategies, valuing employee development, providing employee welfare, and allocating adequate time and budget resources. These findings provide valuable insights into the challenges faced by organizations in the Turkish container shipping industry and offer actionable recommendations to enhance talent management practices. By implementing these actions, companies can create an environment that attracts, develops, and retains talented individuals, contributing to their long-term success in a competitive industry. Acknowledging and addressing these challenges is crucial for organizations seeking to improve talent management practices and remain competitive in the Turkish container shipping industry.

Keywords

Talent Management, Challenges on Talent Management, Container Shipping, Qualitative Methods, Content Analysis

References

• Aly, S., Gadalla, H. E., & Esmail, A. (2023). Towards enhancing major emergency initial response training: A comparative study of STCW and OPITO standards. Maritime Research and Technology, 2(1), 1-17. https://doi.org/10.21622/MRT.2023.02.1.001
• Anlesinya, A., Amponsah-Tawiah, K., & Dartey-Baah, K. (2019). Talent management research in Africa: Towards multilevel model and research agenda. African Journal of Economic and Management Studies, 10(4), 440-457. https://doi.org/10.1108/AJEMS-12-2018-0371
• Balci, G., Caliskan, A., & Yuen, K. F. (2019). Relational bonding strategies, customer satisfaction, and loyalty in the container shipping market. International Journal of Physical Distribution and Logistics, 49(8), 816-838. https://doi.org/10.1108/IJPDLM-02-2019-0051
• Balci, G., Cetin, I. B., & Tanyeri, M. (2018). Differentiation of container shipping services in Turkey. Transport Policy, 61(1), 26-35. https://doi.org/10.1016/j.tranpol.2017.10.004
• Bitiktas, F, & Tuna, O. (2020). Social media usage in container shipping companies: analysis of Facebook messages. Research in Transportation Business and Management, 34(1), 100454. https://doi.org/10.1016/j.rtbm.2020.100454
• Bloor, M., & Wood, F. (2006) Keywords in Qualitative Methods: A Vocabulary of Research Concepts. Sage.
• Bratton, J., & Watson, S. (2018). Talent management, emotional labour and the role of line managers in the Scottish hospitality industry. Worldwide Hospitality and Tourism Themes, 10(1), 57-68. https://doi.org/10.1108/WHATT-10-2017-0063
• Caesar, L. D., Cahoon, S., & Fei, J. (2015). Exploring the range of retention issues for seafarers in global shipping: Opportunities for further research. WWMU Journal of Maritime Affairs, 14(1), 141-157. https://doi.org/10.1007/s13437-015-0078-0
• Cappelli, P., & Keller, J. R. (2014). Talent management: conceptual approaches and practical challenges. Annual Review of Organizational Psychology and Organizational Behaviour, 1(1), 305-331. https://doi.org/10.1146/annurev-orgpsych-031413-091314
• Chala, F. M., & Bouranta, N. (2021), Soft skills enhance employee contextual performance: The case of the maritime industry. KnE Social Sciences/Economies of the Balkan and Eastern European Countries Volume 2021, 5(9), 126-138. https://doi.org/10.18502/kss.v5i9.9890
• Chen, C, & Chen, Y. (2022). Influence of intellectual capital and integration on operational performance: Big data analytical capability perspectives. Chinese Management Studies, 16(3), 551-570. https://doi.org/10.1108/CMS-02-2021-0037
• Cho, H. -J., & Ahn, J. -Y. (2018). The dark side of wars for talent and layoffs: Evidence from Korean firms. Sustainability, 10(5), 1365. https://doi.org/10.3390/su10051365
• Cooke, F. L., Saini, D. S., & Wang, J. (2014). Talent management in China and India: a comparison of management perceptions and human resource practices. Journal of World Business, 49(1), 225-235. https://doi.org/10.1016/j.jwb.2013.11.006
• Corbin, J., & Strauss, A. (1990). Grounded theory research: procedures, canons, and evaluative criteria. Qualitative Sociology, 13(1), 3-21. https://doi.org/10.1007/BF00988593
• Dragomir, C. M. (2019). Gender in postmodernism maritime transport. Postmodern Openings, 10(1), 182-192. https://doi.org/10.18662/po/61
• Gallardo-Gallardo, E., & Thunnissen, M. (2016). Standing on the shoulders of giants? a critical review of empirical talent management research. Employee Relations, 38(1), 31-56. https://doi.org/10.1108/ER-10-2015-0194
• Gardiner, R., Fox-Kirk, W., & Javaid, S. (2023). Exploring the authenticity, or lack thereof, of the discourse of talent management. European Journal of Training and Development, 47(3/4), 421-434. https://doi.org/10.1108/EJTD-12-2021-0203
• Gissi, E., Portman, M. E., & Hornidge, A. -K. (2018). Un-gendering the ocean: Why women matter in ocean governance for sustainability. Marine Policy, 94(1), 215–219. https://doi.org/10.1016/j.marpol.2018.05.020
• Haralambides, H. E. (2019). Gigantism in container shipping, ports and global logistics: A time-lapse into the future. Maritime Economics and Logistics, 21(1), 1–60. https://doi.org/10.1057/s41278-018-00116-0
• Hsieh, H. P., Kuo, K., Le, M., Lu, W. W. (2021). Exploring the cargo and eco‐efficiencies of international container shipping companies: A Network‐based ranking approach. Managerial and Decision Economics, 42(1), 45-60. https://doi.org/10.1002/mde.3212
• Jooss, S., Burbach, R., & Ruël, H. (2021). Examining talent pools as a core talent management practice in multinational corporations. The International Journal of Human Resource Management, 32(11), 2321-2352. https://doi.org/10.1080/09585192.2019.1579748
• Kajwang, B. (2022). Global challenges and their role in talent management crisis facing insurance industry. International Journal of Business Strategies, 7(1), 1-10. https://doi.org/10.47672/ijbs.921
• Kaur, A., Singh, G., Kukreja, V., Sharma, S., Singh, S., & Yoon, B. (2022). Adaptation of IOT with blockchain in food supply chain management: An analysis-based review in development, benefits and potential applications. Sensors, 22(21), 8174. https://doi.org/10.3390/s22218174
• Kim, J. H., & Jang, S. N. (2018). Seafarers’ quality of life: Organizational culture, self-efficacy, and perceived fatigue. International Journal of Environmental Research and Public Health, 15(10), 2150. https://doi.org/10.3390/ijerph15102150
• Kravariti, F., Oruh, E. S., Dibia, C., Tasoulis, K., Scullion, H., & Mamman, A. (2021). Weathering the storm: Talent management in internationally oriented Greek small and medium-sized enterprises. Journal of Organizational Effectiveness: People and Performance, 8(4), 444-463. https://doi.org/10.1108/JOEPP-01-2021-0022
• Kuckartz, U., & Rädiker, S. (2019) Analysing Qualitative Data with MAXQDA: Text, Audio, and Video. Springer.
• Kumar, A. P. S. (2019). Aligning talent acquisition practices to strategic business objectives. NHRD Network Journal, 312(3), 261-269. https://doi.org/10.1177/2631454119888092
• Kuo, K., Lu, W., Kweh, Q. L., & Le, M. (2020). Determinants of cargo and eco-efficiencies of global container shipping companies. The International Journal of Logistics Management, 31(4), 753-775. https://doi.org/10.1108/IJLM-01-2020-0016
• Lavissière, M. C., & Lavissière, A. (2022). Retaining talent in the maritime sector by creating a work-family balance logic: implications from women managers navigating work and family. International Journal of Physical Distribution and Logistics Management, 53(1), 133-155. https://doi.org/10.1108/ijpdlm-09-2021-0409
• Lin, H., Lee, H., & Wang, D. (2009). Evaluation of factors influencing knowledge sharing based on a fuzzy AHP approach. Journal of Information Science, 35(1), 25-44. https://doi.org/10.1177/0165551508091310
• Lu, W., Xiaolang, L., Liu, S., Wu, H., Qin, C., & Ma, B. (2022). On the link between job insecurity and CWB: Moderated mediation by employment status and turnover intention. Chinese Management Studies, 17(3), 683-700. https://doi.org/10.1108/CMS-05-2020-0215
• Lun, V. Y. H., Lai, K. H., Wong, C. W. Y., Ng, C. T. D., & Cheng, T. C. E. (2011). Research in shipping and transport logistics. International Journal of Shipping and Transport Logistics, 3(1), 1-5.
• Makram, H., Sparrow, P., & Greasley, K. (2017). How do strategic actors think about the value of talent management? Moving from talent practice to the practice of talent. Journal of Organizational Effectiveness People and Performance, 4(4), 259-378. https://doi.org/10.1108/JOEPP-06-2017-0051
• McCracken, M., Currie, D., & Harrison, J. (2015). Understanding graduate recruitment, development and retention for the enhancement of talent management: Sharpening ‘the edge’ of graduate talent. The International Journal of Human Resource Management, 27(22), 2727-2752. https://doi.org/10.1080/09585192.2015.1102159
• McHugh, M. L. (2012). Interrater reliability: The kappa statistic. Biochemia Medica, 22(3), 276-282.
• Palinkas, L. A., Horwitz, S. M., Green, C. A., Wisdom, J. P., Duan, N., & Hoagwood, K. (2015). Purposeful sampling for qualitative data collection and analysis in mixed method implementation research. Administration and Policy in Mental Health and Mental Health Services Research, 42(5), 533-544. https://doi.org/10.1007%2Fs10488-013-0528-y
• Pantouvakis, A., & Karakasnaki, M. (2018). The human talent and its role in ISM Code effectiveness and competitiveness in the shipping industry. Maritime Policy and Management, 45(5), 649-664. https://doi.org/10.1080/03088839.2018.1454989
• Perreault, W.D., Jr & Leigh, L. E. (1989). Reliability of nominal data based on qualitative judgments. Journal of Marketing Research, 26(2), 135-148.
• Progoulaki, M., & Theotokas, I. (2016). Managing culturally diverse maritime human resources as a shipping company’s core competency. Maritime Policy and Management, 43(7), 860-873. https://doi.org/10.1080/03088839.2016.1173734
• Sağlam, B. B., & Karataş Çetin, Ç. (2022). Scrutinizing the manifestation of relational norms: A study of terminal operating company-liner shipping agency relations. Transactions on Maritime Science, 11(02), 1-19. https://doi.org/10.7225/toms.v11.n02.002
• Savin-Baden, M., & Howell Major, C. (2013) Qualitative Research: The Essential Guide to Theory and Practice. Routledge.
• Sığrı, Ü. (2018) Nitel Araştırma Yöntemleri. Beta.
• Stopford, M. (2009) Maritime Economics, 3rd ed. Routledge.
• Tafti, M. M., Mahmoudsalehi, M., & Amiri, M (2017). Critical success factors, challenges and obstacles in talent management. Industrial and Commercial Training, 49(1), 15-21. https://doi.org/10.1108/ICT-05-2016-0036
• Tatoglu, E., Glaister, A. J., & Demirbag, M. (2016). Talent management motives and practices in an emerging market: A comparison between MNEs and local firms. Journal of World Business, 51(1), 278–293. https://doi.org/10.1016/j.jwb.2015.11.001
• Thai, V. V., Balasubramanyam, L., Yeoh, K., & Norsofiana, S. (2013). Revisiting the seafarer shortage problem: The case of Singapore. Maritime Policy and Management, 40(1), 80-94. https://doi.org/10.1080/03088839.2012.744480
• Wallendorf, M., & Belk, R. W. (1989). Assessing trustworthiness in naturalistic consumer research. In Hirschman, E. C. (Ed.), Interpretive Consumer Research, Association for Consumer Research (pp. 69-84). Association for Consumer Research.
• Wan, C., Yan, X., Zhang, D., & Yang, Z. (2019). Analysis of risk factors influencing the safety of maritime container supply chains. International Journal of Shipping and Transport Logistics, 11(6), 476-507.
• Wang, L., Zhang, N., Ye, F., Lau, Y. P., & Ducruet, C. (2020). The complex network analysis of liner shipping networks: Lessons from the merger between COSCO and CSCL. Growth and Change: A Journal of Urban and Regional Policy, 51(4), 1877-1893. https://doi.org/10.1111/grow.12428
• Wiblen, S., & McDonnell, A. (2019). Connecting ‘talent’ meanings and multi-level context: A discursive approach. The International Journal of Human Resource Management, 31(4), 474-510. https://doi.org/10.1080/09585192.2019.1629988
• Yildiz, R. Ö., & Esmer, S. (2021). Talent management related concepts and debates in container shipping industry by an emerging market perspective. Journal of Shipping and Trade. 6, 6. https://doi.org/10.1186/s41072-021-00090-6
• Yildiz, R. O., & Esmer, S. (2023). Talent management strategies and functions: A systematic review. Industrial and Commercial Training, 55(1), 93-111. https://doi.org/10.1108/ICT-01-2022-0007
• Yildiz, R. O., Bastug, S., & Esmer, S. (2023). Talent management functions: A qualitative research on container shipping industry. International Journal of Shipping and Transport Logistics, 16(3/4), 320-359. https://doi.org/10.1504/IJSTL.2023.129875
• Yuen, K. F., Wang, X., Wong, Y. D., & Zhou, Q. (2017). Antecedents and outcomes of sustainable shipping practices: The integration of stakeholder and behavioral theories. Transportation Research Part E: Logistics and Transportation Review, 108(1), 18-35. https://doi.org/10.1016/j.tre.2017.10.002
• Zhou, Y. S., Soh, Y. H., Loh, H. S., & Yuen, K. F. (2020). The key challenges and critical success factors of blockchain implementation: Policy implications for Singapore’s maritime industry. Marine Policy, 122(1), 104265. https://doi.org/10.1016/j.marpol.2020.104265