User-Centered Approaches in Conventional and Autonomous Truck Design and Future Effects on Environmental Design

Year 2022, Volume: 7 Issue: Özel Sayı, 104 - 113, 30.04.2022

Nimet Dilaver , Önder Küçükerman Deniz Hasırcı

https://doi.org/10.30785/mbud.1023350

Cited By: 1

Abstract

Meeting the world’s increasing need for transportation today soon requires the development of autonomous vehicle systems. User-centered approaches in industrial design are crucial to advance technological, mechanical, and equipment specifications and provide effective driving experiences. This study analyzes conventional and new generation autonomous vehicles through user-centered design (UCD) and drivers’ experiences. Turkish company BMC and the new truck series “Tuğra” are selected. Participants are truck drivers, designers, engineers, and specialists. Observations and face-to-face interviews investigated comfort, usefulness, usability, desirability, accessibility, credibility, findability, and value from the elements of user experience design within the truck, as well as users’ awareness of UCD. Credibility and usability were among the highest-ranked principles. The participants provided valuable information for the design development of trucks, and ideas for future problems and solutions. Further multidisciplinary research that focuses on technical, as well as social and ethical issues is essential in this new and emerging area.

Keywords

Industrial design, user-centered design (UCD), autonomous vehicles, truck design, truck interiors

Thanks

This article was produced from a master's thesis, advised by Prof. Dr. Önder Küçükerman and Prof. Dr. Deniz Hasırcı, completed in the Design Studies program, Graduate School at İzmir University of Economics, and presented at the IArcSAS-2021 1st International Architectural Sciences and Applications Symposium, Isparta, Turkey held October 27-29, 2021. The article complies with national and international research and publication ethics. This article was edited by Lecturer Pamela McArthur from the İzmir University of Economics for academic English. The authors would like to express their gratitude for her valuable contribution to the overall work. The authors would also like to thank the BMC Company for their kind support of the study and permission for the visuals, as well as all participants who took part in the study, providing valuable feedback.

User-Centered Approaches in Conventional and Autonomous Truck Design and Future Effects on Environmental Design

Abstract

Dünyanın her gün artan ulaşım ihtiyacını bugün ve yakın gelecekte karşılaması için, otonom araç sistemlerinin geliştirilmesi hız kazanmıştır. Bu bağlamda, kamyon sürücüleri için endüstriyel tasarımda kullanıcı odaklı yaklaşımların, teknolojik, mekanik, ekipman spesifikasyonlarını geliştirebilmek için önemi büyüktür. Bu çalışmada geleneksel ve yeni nesil otonom araçlar kullanıcı odaklı tasarım ve sürücü deneyimleri anlamında incelenmektedir. Durum incelemesi olarak Türk BMC şirketi ve yeni kamyon serisi “Tuğra” seçilmiştir. Araştırmanın katılımcıları, kamyon sürücüleri, tasarımcılar, mühendisler ve uzmanlardır. Kamyon iç mekânına yönelik kullanıcı deneyimi tasarım özelliklerinden, yararlılık, kullanım kolaylığı, çekicilik, ulaşılabilirlik, güvenilirlik, bulunabilirlik ve değer kıstasları ve kullanıcıların kullanıcı odaklı tasarım kıstasları konusundaki farkındalığı, gözlemler ve yüz yüze röportajlar ile incelenmiştir. Kıstaslardan, güvenilirlik ve kullanılabilirlik en yüksek çıkan değerlerden olmuştur. Katılımcılar, kamyonların tasarımsal gelişimine yönelik değerli bilgiler ve geleceğe dönük sorunların çözümleri hakkında ipuçları vermiştir. Bu yeni ve gelişen alanda, ileriye yönelik, teknik konulara ek olarak, sosyal ve etik konulara odaklanması gereken multidisipliner çalışmalar yapılması önemlidir.

Keywords

Endüstriyel tasarım, kullanıcı odaklı tasarım, otonom araç, kamyon tasarımı, kamyon iç mekânı

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