Leader-Member Exchange and Job Performance in Municipalities: Mediating Effect of Organizational Commitment
Year 2023,
Volume: 18 Issue: 2, 381 - 396, 01.08.2023
Onur Dirlik
,
Mehmet Emin Topbaş
,
Ece Ömüriş
Abstract
In this study, the effect of Leader Member Exchange (LMX) behaviors on organizational commitment and job performance in municipalities is discussed. Since the administrations of the municipalities are elected, the administration is not permanent. In such cases, the effect of leader-member exchange on organizational commitment and job performance is not available to the best of our knowledge. For this purpose, the questionnaires collected from the employees of a municipality were analyzed by quantitative methods. As a result, it has been found that Leader-Member Exchange (LMX) has a positive effect on both organizational performance and job performance, and that organizational commitment mediates the effect of LMX on job performance.
References
- Ab Hamid, M.R., Sami, W., & Mohmad Sidek, M. H. (2017). Discriminant Validity Assessment: Use of Fornell & Larcker criterion versus HTMT Criterion. Journal of Physics: Conference Series 890: 012163.
- Ahmad, H., Ahmad, K., & Shah, I. A. (2010). Relationship between job satisfaction, job performance attitude towards work and organizational commitment. European journal of social sciences, 18(2), 257-267.
- Allen, N. J. ve Meyer, J. P. (1990). The Measurement and Antecedents of Affective, Continuance and Normative Commitment to The Organization, Journal of Occupational Psychology, C:63, No: 1, ss. 1-18.
- Al-Malki, M., & Juan, W. (2018). Leadership styles and job performance: A literature review. Journal of International Business Research and Marketing, 3(3), 40-49.
- Buch, R., Kuvaas, B., Dysvik, A., & Schyns, B. (2014). If and when social and economic leader-member exchange relationships predict follower work effort: The moderating role of work motivation. Leadership & Organization Development Journal. Vol. 35 No. 8, pp. 725-739.
- Clinebell, S., Skudiene, V., Trijonyte, R., & Reardon, J. (2013). Impact of leadership styles on employee organizational commitment. Journal of Service Science (JSS), 6(1), 139-152.
- Çöl, G. (2008). Algilanan Güçlendirmenin İşgören Performansi Üzerine Etkileri. Doğuş Üniversitesi Dergisi, 9(1), 35-46.
- Deluga, R. J. ve Perry, J. T. (1994). “The Role of Subordinate Performance and Ingratiation in Leader-Member Exchanges”, Group & Organization Management, C: 19, No: 1, ss. 67–86.
- Dienesch, R. M. S., & Liden, R. C. (1986). Leader–member exchange model of leadership: A critique and further development. Academy of Management Review, 11, 618–634.
- Eisenberger, R., Karagonlar, G., Stinglhamber, F., Neves, P., Becker, T. E., Gonzalez-Morales, M. G., & Steiger-Mueller, M. (2010). Leader–member exchange and affective organizational commitment: The contribution of supervisor's organizational embodiment. Journal of Applied psychology, 95(6), 1085.
- Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics.
- Gerstner, C. R., & Day, D. V. (1997). Meta-Analytic review of leader–member exchange theory: Correlates and construct issues. Journal of applied psychology, 82(6), 827.
- Giri, V. N., & Pavan Kumar, B. (2010). Assessing the impact of organizational communication on job satisfaction and job performance. Psychological Studies, 55, 137-143.
- Gottfredson, R. K., Wright, S. L., & Heaphy, E. D. (2020). A critique of the Leader-Member Exchange construct: Back to square one. The Leadership Quarterly, 31(6), 101385.
- Graen, G. B., & Scandura, T. A. (1987). Toward a psychology of dyadic organizing. Research in organizational behavior.
- Graen, G. B., & Uhl-Bien, M. (1995). Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective. The leadership quarterly, 6(2), 219-247.
- Graen, G., & Cashman, J. F. (1975). A role-making model of leadership in formal organizations: A developmental approach. Leadership frontiers, 143, 165.
- Hair, J.F., Babin, B.J. and Anderson, R.E. (2018), Multivariate Data Analysis, 8th ed., Cengage India.
- Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the academy of marketing science, 43, 115-135.
- Hunt, S. D., & Morgan, R. M. (1994). Organizational commitment: one of many commitments or key mediating construct?. Academy of management journal, 37(6), 1568-1587.
- İnanç H. & Ünal F., (2007). Avrupa Yerel Yönetimler Özerklik Şarti ve Türkiye'de Belediyeler. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi, (17).
- Khatri, N. (2000). Managing human resource for competitive advantage: a study of companies in Singapore. International journal of human resource management, 11(2), 336-365.
- Kirkman, B. L., & Rosen, B. (1999). Beyond self-management: Antecedents and consequences of team empowerment. Academy of Management journal, 42(1), 58-74.
- Kline, R.B. (2011), Principles and Practice of Structural Equation Modeling, 3rd ed., The Guilford Press, New York, NY.
- Liden, R. C., & Maslyn, J. M. (1998). Multidimensionality of leader-member exchange: An empirical assessment through scale development. Journal of management, 24(1), 43-72.
- Liden, R.C., Sparrowe, R.T., & Wayne, S.J. (1997). Leader-member exchange theory: The past and potential for the future. Research in Personnel and Human Resources Management, 15, 47–119.
- Lo, M. C., Ramayah, T., Min, H. W., & Songan, P. (2010). The relationship between leadership styles and organizational commitment in Malaysia: role of leader–member exchange. Asia Pacific business review, 16(1-2), 79-103.
- Martin, R., Epitropaki, O., Thomas, G., & Topakas, A. (2010). A review of leader-member exchange research: Future prospects and directions.
- Meyer, J. P. (2009). Commitment in a changing world of work. In H. J. Klein, T. E. Becker, & J. P. Meyer (Eds.), Commitment in organizations: Accumulated wisdom and new directions (pp. 37–68). New York, NY: Taylor & Francis.
- Meyer, J. P. ve Allen, N. J. (1997). Commitment in the workplace: Theory, Research, and Application, Sage Publications.
- Meyer, J. P., Paunonen, S. V., Gellatly, I. R., Goffin, R. D., & Jackson, D. N. (1989). Organizational commitment and job performance: It's the nature of the commitment that counts. Journal of applied Psychology, 74(1), 152.
- Oberholster, F. R., & Taylor, J. W. (1999). Commitment in the workplace: Theory, reseaand application.
- Pesӓmaa , O., Zwikael, O., Hair, J.F. and Huemann, M. (2021), Publishing quantative papers with rigor and transperancy, International Journal of Project Management, Vol. 39 No.3, pp.217-222.
- Phillips, A. S. ve Bedeian, A. G. (1994). “Leader-Follower Exchange Quality: The Role of Personal and Interpersonal Attributes”, Academy of Management Journal, C: 37, No: 4, ss. 990-1001.
- Riketta, M. (2002). Attitudinal organizational commitment and job performance: a meta‐analysis. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 23(3), 257-266.
- Ringle CM, Wende S and Becker J-M (2015) SmartPLS 3. SmartPLS GmbH, Boenningstedt.
- Shaw, J. D., Delery, J. E. ve Abdulla, M. H. (2003). “Organizational Commitment and Performance Among Guest Workers and Citizens of an Arab Country”, Journal of Business Research, C:56, No: 12, ss. 1021-1030.
- Sonnentag, S., Volmer, J., & Spychala, A. (2008). Job performance. The Sage handbook of organizational behavior, 1, 427-447.
- Tenenhaus, M., Vinzi, V., Chatelin, Y. M., & Lauro, C. (2005). PLS path modelling. Computational Statistics and Data Analysis, 48(1), 159–205.
- Turgut, H., Tokmak, I., & Ates, M. F. (2015). The Effect of Leader-Member Exchange on the Employee Performance on The Role of the Employees' Perception of Organizational Justice. Cankırı Karatekin University journal of the Faculty of Economcs et Admimistrative Sciences., 5(2), 417.
- Vecchio, R. P., & Gobdel, B. C. (1984). The vertical dyad linkage model of leadership: Problems and prospects. Organizational behavior and human performance, 34(1), 5-20.
- Whipp, R., Blyton, P., & Turnbull, P. (1992). Human resource management, competition and strategy: some productive tensions. Reassessing Human Resource Management. London: SAGE Publications, 33-55.
- Wilson, K. S., Sin, H. P., & Conlon, D. E. (2010). What about the leader in leader-member exchange? The impact of resource exchanges and substitutability on the leader. Academy of Management Review, 35(3), 358-372.
- Yahaya, R., & Ebrahim, F. (2016). Leadership styles and organizational commitment: literature review. Journal of management development, 35(2), 190-216.
Belediyelerde Lider-Üye Etkileşimi ve İş Performansı: Örgütsel Bağlılığın Aracı Etkisi
Year 2023,
Volume: 18 Issue: 2, 381 - 396, 01.08.2023
Onur Dirlik
,
Mehmet Emin Topbaş
,
Ece Ömüriş
Abstract
Bu çalışmada belediyelerde lider üye etkileşimi davranışlarının örgütsel bağlılık ve iş performansı üzerine etkisi tartışılmıştır. Belediyelerin yönetimlerinin seçimle gelmesi nedeni ile yönetim sürekli değildir. Bu tür durumlarda lider üye etkileşiminin örgütsel bağlılığa etkisi ve iş performansına etkisinin ne olacağı literatürde yoktur. Bu amaçla bir belediye kurumunda çalışanlardan toplanan anketler niceliksel yöntemlerle analiz edilmiştir. Sonuçta Lider Üye Etkileşim’in (LÜE) hem örgütsel performansı hem de iş performansını olumlu etkilediği aynı zamanda örgütsel bağlılığın LMX ile iş performansı arasında aracı etkisi olduğu bulunmuştur.
References
- Ab Hamid, M.R., Sami, W., & Mohmad Sidek, M. H. (2017). Discriminant Validity Assessment: Use of Fornell & Larcker criterion versus HTMT Criterion. Journal of Physics: Conference Series 890: 012163.
- Ahmad, H., Ahmad, K., & Shah, I. A. (2010). Relationship between job satisfaction, job performance attitude towards work and organizational commitment. European journal of social sciences, 18(2), 257-267.
- Allen, N. J. ve Meyer, J. P. (1990). The Measurement and Antecedents of Affective, Continuance and Normative Commitment to The Organization, Journal of Occupational Psychology, C:63, No: 1, ss. 1-18.
- Al-Malki, M., & Juan, W. (2018). Leadership styles and job performance: A literature review. Journal of International Business Research and Marketing, 3(3), 40-49.
- Buch, R., Kuvaas, B., Dysvik, A., & Schyns, B. (2014). If and when social and economic leader-member exchange relationships predict follower work effort: The moderating role of work motivation. Leadership & Organization Development Journal. Vol. 35 No. 8, pp. 725-739.
- Clinebell, S., Skudiene, V., Trijonyte, R., & Reardon, J. (2013). Impact of leadership styles on employee organizational commitment. Journal of Service Science (JSS), 6(1), 139-152.
- Çöl, G. (2008). Algilanan Güçlendirmenin İşgören Performansi Üzerine Etkileri. Doğuş Üniversitesi Dergisi, 9(1), 35-46.
- Deluga, R. J. ve Perry, J. T. (1994). “The Role of Subordinate Performance and Ingratiation in Leader-Member Exchanges”, Group & Organization Management, C: 19, No: 1, ss. 67–86.
- Dienesch, R. M. S., & Liden, R. C. (1986). Leader–member exchange model of leadership: A critique and further development. Academy of Management Review, 11, 618–634.
- Eisenberger, R., Karagonlar, G., Stinglhamber, F., Neves, P., Becker, T. E., Gonzalez-Morales, M. G., & Steiger-Mueller, M. (2010). Leader–member exchange and affective organizational commitment: The contribution of supervisor's organizational embodiment. Journal of Applied psychology, 95(6), 1085.
- Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics.
- Gerstner, C. R., & Day, D. V. (1997). Meta-Analytic review of leader–member exchange theory: Correlates and construct issues. Journal of applied psychology, 82(6), 827.
- Giri, V. N., & Pavan Kumar, B. (2010). Assessing the impact of organizational communication on job satisfaction and job performance. Psychological Studies, 55, 137-143.
- Gottfredson, R. K., Wright, S. L., & Heaphy, E. D. (2020). A critique of the Leader-Member Exchange construct: Back to square one. The Leadership Quarterly, 31(6), 101385.
- Graen, G. B., & Scandura, T. A. (1987). Toward a psychology of dyadic organizing. Research in organizational behavior.
- Graen, G. B., & Uhl-Bien, M. (1995). Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective. The leadership quarterly, 6(2), 219-247.
- Graen, G., & Cashman, J. F. (1975). A role-making model of leadership in formal organizations: A developmental approach. Leadership frontiers, 143, 165.
- Hair, J.F., Babin, B.J. and Anderson, R.E. (2018), Multivariate Data Analysis, 8th ed., Cengage India.
- Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the academy of marketing science, 43, 115-135.
- Hunt, S. D., & Morgan, R. M. (1994). Organizational commitment: one of many commitments or key mediating construct?. Academy of management journal, 37(6), 1568-1587.
- İnanç H. & Ünal F., (2007). Avrupa Yerel Yönetimler Özerklik Şarti ve Türkiye'de Belediyeler. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi, (17).
- Khatri, N. (2000). Managing human resource for competitive advantage: a study of companies in Singapore. International journal of human resource management, 11(2), 336-365.
- Kirkman, B. L., & Rosen, B. (1999). Beyond self-management: Antecedents and consequences of team empowerment. Academy of Management journal, 42(1), 58-74.
- Kline, R.B. (2011), Principles and Practice of Structural Equation Modeling, 3rd ed., The Guilford Press, New York, NY.
- Liden, R. C., & Maslyn, J. M. (1998). Multidimensionality of leader-member exchange: An empirical assessment through scale development. Journal of management, 24(1), 43-72.
- Liden, R.C., Sparrowe, R.T., & Wayne, S.J. (1997). Leader-member exchange theory: The past and potential for the future. Research in Personnel and Human Resources Management, 15, 47–119.
- Lo, M. C., Ramayah, T., Min, H. W., & Songan, P. (2010). The relationship between leadership styles and organizational commitment in Malaysia: role of leader–member exchange. Asia Pacific business review, 16(1-2), 79-103.
- Martin, R., Epitropaki, O., Thomas, G., & Topakas, A. (2010). A review of leader-member exchange research: Future prospects and directions.
- Meyer, J. P. (2009). Commitment in a changing world of work. In H. J. Klein, T. E. Becker, & J. P. Meyer (Eds.), Commitment in organizations: Accumulated wisdom and new directions (pp. 37–68). New York, NY: Taylor & Francis.
- Meyer, J. P. ve Allen, N. J. (1997). Commitment in the workplace: Theory, Research, and Application, Sage Publications.
- Meyer, J. P., Paunonen, S. V., Gellatly, I. R., Goffin, R. D., & Jackson, D. N. (1989). Organizational commitment and job performance: It's the nature of the commitment that counts. Journal of applied Psychology, 74(1), 152.
- Oberholster, F. R., & Taylor, J. W. (1999). Commitment in the workplace: Theory, reseaand application.
- Pesӓmaa , O., Zwikael, O., Hair, J.F. and Huemann, M. (2021), Publishing quantative papers with rigor and transperancy, International Journal of Project Management, Vol. 39 No.3, pp.217-222.
- Phillips, A. S. ve Bedeian, A. G. (1994). “Leader-Follower Exchange Quality: The Role of Personal and Interpersonal Attributes”, Academy of Management Journal, C: 37, No: 4, ss. 990-1001.
- Riketta, M. (2002). Attitudinal organizational commitment and job performance: a meta‐analysis. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 23(3), 257-266.
- Ringle CM, Wende S and Becker J-M (2015) SmartPLS 3. SmartPLS GmbH, Boenningstedt.
- Shaw, J. D., Delery, J. E. ve Abdulla, M. H. (2003). “Organizational Commitment and Performance Among Guest Workers and Citizens of an Arab Country”, Journal of Business Research, C:56, No: 12, ss. 1021-1030.
- Sonnentag, S., Volmer, J., & Spychala, A. (2008). Job performance. The Sage handbook of organizational behavior, 1, 427-447.
- Tenenhaus, M., Vinzi, V., Chatelin, Y. M., & Lauro, C. (2005). PLS path modelling. Computational Statistics and Data Analysis, 48(1), 159–205.
- Turgut, H., Tokmak, I., & Ates, M. F. (2015). The Effect of Leader-Member Exchange on the Employee Performance on The Role of the Employees' Perception of Organizational Justice. Cankırı Karatekin University journal of the Faculty of Economcs et Admimistrative Sciences., 5(2), 417.
- Vecchio, R. P., & Gobdel, B. C. (1984). The vertical dyad linkage model of leadership: Problems and prospects. Organizational behavior and human performance, 34(1), 5-20.
- Whipp, R., Blyton, P., & Turnbull, P. (1992). Human resource management, competition and strategy: some productive tensions. Reassessing Human Resource Management. London: SAGE Publications, 33-55.
- Wilson, K. S., Sin, H. P., & Conlon, D. E. (2010). What about the leader in leader-member exchange? The impact of resource exchanges and substitutability on the leader. Academy of Management Review, 35(3), 358-372.
- Yahaya, R., & Ebrahim, F. (2016). Leadership styles and organizational commitment: literature review. Journal of management development, 35(2), 190-216.