BİREYSEL KÜLTÜRÜN ONLİNE OTEL REZERVASYONU YAPMA NİYETİNE ETKİSİ

Year 2021, Issue: 45, 353 - 371, 26.07.2021

Samet Can Curkan

https://doi.org/10.30794/pausbed.787215

Abstract

Kültür tüketicilerin tüketim ve satın alma kararlarını etkileyen önemli bir faktördür. Bu çalışma “bireysel kültürün online otel rezervasyonu niyetine etkisi nedir?” sorusuna yanıt aramak amacıyla yapılmıştır. Çalışmanın temel motivasyonu bireysel kültürel boyutların online otel rezervasyonu niyetine etki edeceğidir. Çalışma, online otel rezervasyonu niyetine doğrudan etki eden bireysel kültürel boyutların tespit edilmesinin sektöre ve akademiye katkı yapacağı düşünülerek planlanmıştır. Bu çalışmada nicel araştırma yöntemlerinden anket tekniği uygulanmıştır. Veriler nicel araştırmalarda yoğun olarak kullanılan SPSS ve AMOS programları kullanılarak analiz edilmiştir. Analizlerde sosyo demografik bulgulara ulaşmak için frekans ve tanımlayıcı analizler yapılmıştır. Ölçeğe ait analizler doğrulayıcı faktör analizi ile hipotezlerin ve anlamlı yolların belirlenmesi için de Yapısal Eşitlik Modeli (YEM) kullanılmıştır. Araştırmanın sonuçları bireysel kültürel boyutlardan güç aralığı, belirsizlikten kaçınma ve uzun dönem uyumun online otel rezervasyonu niyeti üzerinde anlamlı etkisi olduğunu göstermektedir. Ayrıca belirsizlikten kaçınma boyutunun online otel rezervasyonu üzerinde oldukça güçlü bir etkisi olduğu gözlemlenmiştir. Araştırmanın sonuçları akademiye ve sektöre yönelik önerilerle desteklenmiştir.

Keywords

Kültürel boyutlar, Bireysel kültürel boyutlar, Online otel rezervasyonu ve kültür

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