EXAMINING THE EFFECT OF CULTURAL DIFFERENCES MEASURING WITH CULTURAL INTELLIGENCE SCALE (CQS) ON EMPLOYEES’ JOB SATISFACTION IN MULTI-CULTURAL COMPANIES

Year 2016, , 267 - 276, 30.12.2016

Acelya Telli , Cemal Zehir

https://doi.org/10.17261/Pressacademia.2016.350

Abstract

In recent years, multiculturalism and management of
cultural differences issues have begun to gain importance with globalization
process and these issues become to two of main research topics in literature.
These topics especially have associated with the cultural intelligence which
has become the focus of much research. Within the framework of these issues,
this study was conducted with an aim to examine the effect of cultural
differences on job satisfaction in MNCs with cultural intelligence subscales. With
this purpose, the survey was prepared which comprised of three parts
(demographical questions, Cultural Intelligence Scale (CQS) questions and
Minnesota Job Satisfaction Scale questions). The survey of this study was
conducted on 100 employees working in different firms operating in different
industries in Turkey. The obtained data from the questionnaires were analyzed
through the SPSS statistical packaged software. The analyses results revealed
that both dimensions of cultural intelligence had effect on all dimensions of
job satisfaction. 

Keywords

Cultural differences, multiculturalism, job satisfaction, multicultural companies, cultural intelligence

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