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THE CONTRIBUTIONS OF GROUPWARE SYSTEMS TO ORGANIZATIONAL COMMUNICATION AND STRATEGIC MANAGEMENT IN COVID-19 EPIDEMIC PERIOD

Year 2020, , 169 - 177, 30.09.2020

Duygu Hıdıroglu

https://doi.org/10.17261/Pressacademia.2020.1280

Abstract

In this study, after giving brief information about strategic management in Covid-19 epidemic period, how could strategic managers alter Covid-19 epidemic conditions to business growth opportunities will be discussed. Then, the differences in planning new strategies, establishing close relationship with employees and investing in home technologies to get effective business outcomes in Covid-19 period from same practices in pre-epidemic period will be debated. Further, the Groupware systems and the areas where these systems are used will be described. Lastly, developing new strategic business model by integrating Groupware systems, both the disadvantages and advantages of Groupware systems to organizational communication and strategic management in Covid-19 epidemic period will be discussed. Why Groupware systems are the appropriate technological systems for the business organizational communication and strategic management in the Covid-19 epidemic period, and the contribution of Groupware systems to strategic management and business organizations will be explained in the light of various insightful examples.
Purpose - The purpose of this study is discuss how Groupware systems integration and practices would affect the organizational communication and strategic management of business organizations in Covid-19 epidemic period.
Methodology - So what do people could do in these difficult conditions? Will people throw the ideas to garbage or they keep producing although they are into the trash? are the main discussion questions of this study.
Findings- Based on findings, by the process of wrestling the unpredictable environmental circumstances in Covid-19 period; it would be the most practical strategic decision for strategic managers and business leaders to integrate the Groupware systems to the business organizational structures and take advantage of Groupware systems in business operations as a communication tool.
Conclusion- The study concludes that many businesses in Covid-19 epidemic period should use Groupware systems since they provide many substantial contributions to business strategic management and ease the organizational communication.

Keywords

Strategic management Covid-19 period organizational communication groupware systems strategies in epidemic

References

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  • Ågerfalk, P. J., Conboy, K., & Myers, M. D. (2020). Information systems in the age of pandemics: COVID-19 and beyond. European Journal of Information Systems, 1-5.
  • Alvarez, I., Zamanillo, I., & Cilleruelo, E. (2016). Have information technologies evolved towards accommodation of knowledge management needs in Basque SMEs?. Technology in Society, 46, 126-131.
  • Bergiel, B. J., Bergiel, E. B., & Balsmeier, P. W. (2008). Nature of virtual teams: a summary of their advantages and disadvantages. Management research news.
  • Borges, M. R., Pino, J. A., & Valle, C. (2001). Interfaces for groupware. In CHI'01 Extended Abstracts on Human Factors in Computing Systems (pp. 47-48).
  • Campbell, H. M. (2006). The role of organizational knowledge management strategies in the quest for business intelligence. In 2006 IEEE International Engineering Management Conference (pp. 231-236). IEEE.
  • Chorfi, A., Hedjazi, D., Aouag, S., & Boubiche, D. (2020). Problem-based collaborative learning groupware to improve computer programming skills. Behaviour & Information Technology, 1-20.
  • De Araujo, D. H. M., de Carvalho, E. A., da Motta, C. L. R., da Silva Borges, M. R., Gomes, J. O., & de Carvalho, P. V. R. (2018). Social networks applied to Zika and H1N1 epidemics: a systematic review. In Congress of the International Ergonomics Association (pp. 679-692). Springer, Cham.
  • Fransen, J., Kirschner, P. A., & Erkens, G. (2011). Mediating team effectiveness in the context of collaborative learning: The importance of team and task awareness. Computers in human Behavior, 27(3), 1103-1113.
  • Jeyaraj, A., Rottman, J. W., & Lacity, M. C. (2006). A review of the predictors, linkages, and biases in IT innovation adoption research. Journal of information technology, 21(1), 1-23.
  • Giesbers, B., Rienties, B., Tempelaar, D., & Gijselaers, W. (2014). A dynamic analysis of the interplay between asynchronous and synchronous communication in online learning: The impact of motivation. Journal of Computer Assisted Learning, 30(1), 30-50.
  • Gilson, L. L., Maynard, M. T., Jones Young, N. C., Vartiainen, M., & Hakonen, M. (2015). Virtual teams research: 10 years, 10 themes, and 10 opportunities. Journal of management, 41(5), 1313-1337.
  • Hamilton, J. (2020). The Strategic Change Matrix and Business Sustainability across COVID-19. Sustainability, 12(15), 6026.
  • Klein, M. (2012). Enabling large-scale deliberation using attention-mediation metrics. Computer Supported Cooperative Work (CSCW), 21(4-5), 449-473.
  • Kuruppuarachchi, P. R. (2009). Virtual team concepts in projects: a case study. Project Management Journal, 40(2), 19-33.
  • Lee, H., & Choi, B. (2003). Knowledge management enablers, processes, and organizational performance: An integrative view and empirical examination. Journal of management information systems, 20(1), 179-228.
  • Lee, S., Kim, B. G., & Kim, H. (2012). An integrated view of knowledge management for performance. Journal of Knowledge management.
  • Licea, G., & Favela, J. (2000). An extensible platform for the development of synchronous groupware. Information and Software technology, 42(6), 389-406.
  • Liu, Y., Qafzezi, E., Ampririt, P., Ohara, S., & Barolli, L. (2020). FBPCQS-Fuzzy-Based Peer Coordination Quality Systems for P2P Networks: Implementation and Performance Evaluation. International Journal of Mobile Computing and Multimedia Communications (IJMCMC), 11(3), 22-37.
  • Luppicini, R. (2007). Review of computer mediated communication research for education. Instructional science, 35(2), 141-185.
  • Markolf, S. A., Chester, M. V., Eisenberg, D. A., Iwaniec, D. M., Davidson, C. I., Zimmerman, R., ... & Chang, H. (2018). Interdependent infrastructure as linked social, ecological, and technological systems (SETSs) to address lock‐in and enhance resilience. Earth's Future, 6(12), 1638-1659.
  • Mert, G. (2020). “Kurumların Stratejik Yönetim Süreçlerinde Dijitalleşmenin Rolü”, Journal of Social, Humanities and Administrative Sciences, 6(22): 41-58.
  • Mohamed, M., Stankosky, M., & Murray, A. (2004). Applying knowledge management principles to enhance cross‐functional team performance. Journal of knowledge management.
  • Pan, S. L., & Zhang, S. (2020). From fighting COVID-19 pandemic to tackling sustainable development goals: An opportunity for responsible information systems research. International Journal of Information Management, 102196.
  • Penichet, V. M. R., Lozano, M. D., Gallud, J. A., Tesoriero, R., Rodríguez, M. L., Garrido, J. L., ... & Hurtado, M. V. (2008). Extending and Supporting Featured User Interface Models for the Development of Groupware Applications. J. UCS, 14(19), 3053-3070.
  • Rienties, B., Giesbers, B., Tempelaar, D., Lygo-Baker, S., Segers, M., & Gijselaers, W. (2012). The role of scaffolding and motivation in CSCL. Computers & Education, 59(3), 893-906.
  • Robichaux, P. (1999). Managing Microsoft Exchange Server. John Wiley & Sons.CA, USA. First Edition. ISBN:1565925459. (1).3-63.
  • Roseman, M., & Greenberg, S. (1996). TeamRooms: Groupware for shared electronic spaces. In Conference Companion on Human Factors in Computing Systems (pp. 275-276).
  • Sapsed, J., Bessant, J., Partington, D., Tranfield, D., & Young, M. (2002). Teamworking and knowledge management: a review of converging themes. International journal of management reviews, 4(1), 71-85.
  • Seetharaman, P. (2020). Business models shifts: Impact of Covid-19. International Journal of Information Management, 54, 102173.
  • Stuerzlinger, W., Zaman, L., Pavlovych, A., & Oh, J. Y. (2006). The design and realization of CoViD: a system for collaborative virtual 3D design. Virtual Reality, 10(2), 135-147.
  • Suadamara, R. (2011). Integrating culture in designing groupware applications as contribution to intercultural collaboration technology (Doctoral dissertation, Duisburg, Essen, 2011).
  • Tuma, W. B., & Tuma, G. B. (2006). U.S. Patent No. 7,155,633. Washington, DC: U.S. Patent and Trademark Office.
  • Van Slyke, C., Belanger, F., & Comunale, C. L. (2004). Factors influencing the adoption of web-based shopping: the impact of trust. ACM SIGMIS Database: the DATABASE for Advances in Information Systems, 35(2), 32-49.
  • Van Slyke, C., Lou, H., & Day, J. (2002). The impact of perceived innovation characteristics on intention to use groupware. Information Resources Management Journal (IRMJ), 15(1), 1-12.
  • Verma, S., & Gustafsson, A. (2020). Investigating the emerging COVID-19 research trends in the field of business and management: A bibliometric analysis approach. Journal of Business Research.
  • Wagner, T. A., & Thompson, J. P. (2017). U.S. Patent No. 9,785,476. Washington, DC: U.S. Patent and Trademark Office.
  • Wagner, T. A., Brooker, M. J., & Nair, A. (2019). U.S. Patent No. 10,282,229. Washington, DC: U.S. Patent and Trademark Office.
  • Wang, W. (2008). Powermeeting: gwt-based synchronous groupware. In Proceedings of the nineteenth ACM conference on Hypertext and hypermedia (pp. 251-252).
  • Wang, W., & Reani, M. (2017). The rise of mobile computing for Group Decision Support Systems: A comparative evaluation of mobile and desktop. International Journal of Human-Computer Studies, 104, 16-35.
  • Wise, A. F., Speer, J., Marbouti, F., & Hsiao, Y. T. (2013). Broadening the notion of participation in online discussions: examining patterns in learners’ online listening behaviors. Instructional Science, 41(2), 323-343.
  • Ying, S., Wu, G., Wang, Q., & Shen, D. (2014). Hierarchical unbiased graph shrinkage (HUGS): a novel groupwise registration for large data set. NeuroImage, 84, 626-638

Year 2020, , 169 - 177, 30.09.2020

Duygu Hıdıroglu

https://doi.org/10.17261/Pressacademia.2020.1280

Abstract

References

  • Abdous, M. H., & Yoshimura, M. (2010). Learner outcomes and satisfaction: A comparison of live video-streamed instruction, satellite broadcast instruction, and face-to-face instruction. Computers & education, 55(2), 733-741.
  • Ågerfalk, P. J., Conboy, K., & Myers, M. D. (2020). Information systems in the age of pandemics: COVID-19 and beyond. European Journal of Information Systems, 1-5.
  • Alvarez, I., Zamanillo, I., & Cilleruelo, E. (2016). Have information technologies evolved towards accommodation of knowledge management needs in Basque SMEs?. Technology in Society, 46, 126-131.
  • Bergiel, B. J., Bergiel, E. B., & Balsmeier, P. W. (2008). Nature of virtual teams: a summary of their advantages and disadvantages. Management research news.
  • Borges, M. R., Pino, J. A., & Valle, C. (2001). Interfaces for groupware. In CHI'01 Extended Abstracts on Human Factors in Computing Systems (pp. 47-48).
  • Campbell, H. M. (2006). The role of organizational knowledge management strategies in the quest for business intelligence. In 2006 IEEE International Engineering Management Conference (pp. 231-236). IEEE.
  • Chorfi, A., Hedjazi, D., Aouag, S., & Boubiche, D. (2020). Problem-based collaborative learning groupware to improve computer programming skills. Behaviour & Information Technology, 1-20.
  • De Araujo, D. H. M., de Carvalho, E. A., da Motta, C. L. R., da Silva Borges, M. R., Gomes, J. O., & de Carvalho, P. V. R. (2018). Social networks applied to Zika and H1N1 epidemics: a systematic review. In Congress of the International Ergonomics Association (pp. 679-692). Springer, Cham.
  • Fransen, J., Kirschner, P. A., & Erkens, G. (2011). Mediating team effectiveness in the context of collaborative learning: The importance of team and task awareness. Computers in human Behavior, 27(3), 1103-1113.
  • Jeyaraj, A., Rottman, J. W., & Lacity, M. C. (2006). A review of the predictors, linkages, and biases in IT innovation adoption research. Journal of information technology, 21(1), 1-23.
  • Giesbers, B., Rienties, B., Tempelaar, D., & Gijselaers, W. (2014). A dynamic analysis of the interplay between asynchronous and synchronous communication in online learning: The impact of motivation. Journal of Computer Assisted Learning, 30(1), 30-50.
  • Gilson, L. L., Maynard, M. T., Jones Young, N. C., Vartiainen, M., & Hakonen, M. (2015). Virtual teams research: 10 years, 10 themes, and 10 opportunities. Journal of management, 41(5), 1313-1337.
  • Hamilton, J. (2020). The Strategic Change Matrix and Business Sustainability across COVID-19. Sustainability, 12(15), 6026.
  • Klein, M. (2012). Enabling large-scale deliberation using attention-mediation metrics. Computer Supported Cooperative Work (CSCW), 21(4-5), 449-473.
  • Kuruppuarachchi, P. R. (2009). Virtual team concepts in projects: a case study. Project Management Journal, 40(2), 19-33.
  • Lee, H., & Choi, B. (2003). Knowledge management enablers, processes, and organizational performance: An integrative view and empirical examination. Journal of management information systems, 20(1), 179-228.
  • Lee, S., Kim, B. G., & Kim, H. (2012). An integrated view of knowledge management for performance. Journal of Knowledge management.
  • Licea, G., & Favela, J. (2000). An extensible platform for the development of synchronous groupware. Information and Software technology, 42(6), 389-406.
  • Liu, Y., Qafzezi, E., Ampririt, P., Ohara, S., & Barolli, L. (2020). FBPCQS-Fuzzy-Based Peer Coordination Quality Systems for P2P Networks: Implementation and Performance Evaluation. International Journal of Mobile Computing and Multimedia Communications (IJMCMC), 11(3), 22-37.
  • Luppicini, R. (2007). Review of computer mediated communication research for education. Instructional science, 35(2), 141-185.
  • Markolf, S. A., Chester, M. V., Eisenberg, D. A., Iwaniec, D. M., Davidson, C. I., Zimmerman, R., ... & Chang, H. (2018). Interdependent infrastructure as linked social, ecological, and technological systems (SETSs) to address lock‐in and enhance resilience. Earth's Future, 6(12), 1638-1659.
  • Mert, G. (2020). “Kurumların Stratejik Yönetim Süreçlerinde Dijitalleşmenin Rolü”, Journal of Social, Humanities and Administrative Sciences, 6(22): 41-58.
  • Mohamed, M., Stankosky, M., & Murray, A. (2004). Applying knowledge management principles to enhance cross‐functional team performance. Journal of knowledge management.
  • Pan, S. L., & Zhang, S. (2020). From fighting COVID-19 pandemic to tackling sustainable development goals: An opportunity for responsible information systems research. International Journal of Information Management, 102196.
  • Penichet, V. M. R., Lozano, M. D., Gallud, J. A., Tesoriero, R., Rodríguez, M. L., Garrido, J. L., ... & Hurtado, M. V. (2008). Extending and Supporting Featured User Interface Models for the Development of Groupware Applications. J. UCS, 14(19), 3053-3070.
  • Rienties, B., Giesbers, B., Tempelaar, D., Lygo-Baker, S., Segers, M., & Gijselaers, W. (2012). The role of scaffolding and motivation in CSCL. Computers & Education, 59(3), 893-906.
  • Robichaux, P. (1999). Managing Microsoft Exchange Server. John Wiley & Sons.CA, USA. First Edition. ISBN:1565925459. (1).3-63.
  • Roseman, M., & Greenberg, S. (1996). TeamRooms: Groupware for shared electronic spaces. In Conference Companion on Human Factors in Computing Systems (pp. 275-276).
  • Sapsed, J., Bessant, J., Partington, D., Tranfield, D., & Young, M. (2002). Teamworking and knowledge management: a review of converging themes. International journal of management reviews, 4(1), 71-85.
  • Seetharaman, P. (2020). Business models shifts: Impact of Covid-19. International Journal of Information Management, 54, 102173.
  • Stuerzlinger, W., Zaman, L., Pavlovych, A., & Oh, J. Y. (2006). The design and realization of CoViD: a system for collaborative virtual 3D design. Virtual Reality, 10(2), 135-147.
  • Suadamara, R. (2011). Integrating culture in designing groupware applications as contribution to intercultural collaboration technology (Doctoral dissertation, Duisburg, Essen, 2011).
  • Tuma, W. B., & Tuma, G. B. (2006). U.S. Patent No. 7,155,633. Washington, DC: U.S. Patent and Trademark Office.
  • Van Slyke, C., Belanger, F., & Comunale, C. L. (2004). Factors influencing the adoption of web-based shopping: the impact of trust. ACM SIGMIS Database: the DATABASE for Advances in Information Systems, 35(2), 32-49.
  • Van Slyke, C., Lou, H., & Day, J. (2002). The impact of perceived innovation characteristics on intention to use groupware. Information Resources Management Journal (IRMJ), 15(1), 1-12.
  • Verma, S., & Gustafsson, A. (2020). Investigating the emerging COVID-19 research trends in the field of business and management: A bibliometric analysis approach. Journal of Business Research.
  • Wagner, T. A., & Thompson, J. P. (2017). U.S. Patent No. 9,785,476. Washington, DC: U.S. Patent and Trademark Office.
  • Wagner, T. A., Brooker, M. J., & Nair, A. (2019). U.S. Patent No. 10,282,229. Washington, DC: U.S. Patent and Trademark Office.
  • Wang, W. (2008). Powermeeting: gwt-based synchronous groupware. In Proceedings of the nineteenth ACM conference on Hypertext and hypermedia (pp. 251-252).
  • Wang, W., & Reani, M. (2017). The rise of mobile computing for Group Decision Support Systems: A comparative evaluation of mobile and desktop. International Journal of Human-Computer Studies, 104, 16-35.
  • Wise, A. F., Speer, J., Marbouti, F., & Hsiao, Y. T. (2013). Broadening the notion of participation in online discussions: examining patterns in learners’ online listening behaviors. Instructional Science, 41(2), 323-343.
  • Ying, S., Wu, G., Wang, Q., & Shen, D. (2014). Hierarchical unbiased graph shrinkage (HUGS): a novel groupwise registration for large data set. NeuroImage, 84, 626-638
There are 42 citations in total.

Details

Primary Language English
Subjects Business Administration
Journal Section Articles
Authors

Duygu Hıdıroglu This is me 0000-0003-2647-8750

Publication Date September 30, 2020
Published in Issue Year 2020

Cite

APA Hıdıroglu, D. (2020). THE CONTRIBUTIONS OF GROUPWARE SYSTEMS TO ORGANIZATIONAL COMMUNICATION AND STRATEGIC MANAGEMENT IN COVID-19 EPIDEMIC PERIOD. Research Journal of Business and Management, 7(3), 169-177. https://doi.org/10.17261/Pressacademia.2020.1280
AMA Hıdıroglu D. THE CONTRIBUTIONS OF GROUPWARE SYSTEMS TO ORGANIZATIONAL COMMUNICATION AND STRATEGIC MANAGEMENT IN COVID-19 EPIDEMIC PERIOD. RJBM. September 2020;7(3):169-177. doi:10.17261/Pressacademia.2020.1280
Chicago Hıdıroglu, Duygu. “THE CONTRIBUTIONS OF GROUPWARE SYSTEMS TO ORGANIZATIONAL COMMUNICATION AND STRATEGIC MANAGEMENT IN COVID-19 EPIDEMIC PERIOD”. Research Journal of Business and Management 7, no. 3 (September 2020): 169-77. https://doi.org/10.17261/Pressacademia.2020.1280.
EndNote Hıdıroglu D (September 1, 2020) THE CONTRIBUTIONS OF GROUPWARE SYSTEMS TO ORGANIZATIONAL COMMUNICATION AND STRATEGIC MANAGEMENT IN COVID-19 EPIDEMIC PERIOD. Research Journal of Business and Management 7 3 169–177.
IEEE D. Hıdıroglu, “THE CONTRIBUTIONS OF GROUPWARE SYSTEMS TO ORGANIZATIONAL COMMUNICATION AND STRATEGIC MANAGEMENT IN COVID-19 EPIDEMIC PERIOD”, RJBM, vol. 7, no. 3, pp. 169–177, 2020, doi: 10.17261/Pressacademia.2020.1280.
ISNAD Hıdıroglu, Duygu. “THE CONTRIBUTIONS OF GROUPWARE SYSTEMS TO ORGANIZATIONAL COMMUNICATION AND STRATEGIC MANAGEMENT IN COVID-19 EPIDEMIC PERIOD”. Research Journal of Business and Management 7/3 (September 2020), 169-177. https://doi.org/10.17261/Pressacademia.2020.1280.
JAMA Hıdıroglu D. THE CONTRIBUTIONS OF GROUPWARE SYSTEMS TO ORGANIZATIONAL COMMUNICATION AND STRATEGIC MANAGEMENT IN COVID-19 EPIDEMIC PERIOD. RJBM. 2020;7:169–177.
MLA Hıdıroglu, Duygu. “THE CONTRIBUTIONS OF GROUPWARE SYSTEMS TO ORGANIZATIONAL COMMUNICATION AND STRATEGIC MANAGEMENT IN COVID-19 EPIDEMIC PERIOD”. Research Journal of Business and Management, vol. 7, no. 3, 2020, pp. 169-77, doi:10.17261/Pressacademia.2020.1280.
Vancouver Hıdıroglu D. THE CONTRIBUTIONS OF GROUPWARE SYSTEMS TO ORGANIZATIONAL COMMUNICATION AND STRATEGIC MANAGEMENT IN COVID-19 EPIDEMIC PERIOD. RJBM. 2020;7(3):169-77.

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