THE RELATIONSHIP BETWEEN COMPULSORY CITIZENSHIP BEHAVIOR AND LEADERSHIP: A RESEARCH BY ACCOMMODATION BUSINESSES

Year 2017, Volume: 4 Issue: 3, 303 - 309, 30.09.2017

Semih Soran , Harun Sesen , Ebru Caymaz

https://doi.org/10.17261/Pressacademia.2017.708

Abstract

Purpose- Compulsory
citizenship behaviour (CCB) is a disparate and new topic recently presented in
management literature. Organizational citizenship behaviours (OCB), being
expected to have positive impact on organizational success, having been
transformed to CCB as a result of various administrative and social pressures
may cause several negative results due to employers and organization. The basic
problem of studying within this framework is to reveal the relation between
compulsory citizenship behaviour (CCB) -being evolved from volunteering to
obligation (Vigoda-Gadot, 2006)-and leadership styles by focusing on the
negative effects of CCB within the organization.  The primary objective of our research is to
establish a general framework for Compulsory citizenship behaviour in
accommodation businesses sector of Turkey and to present a perspective on how
leadership affects compulsory citizenship behaviour. In this way, it is aimed
to provide a perspective to leaders to develop solution proposals.

Methodolgy- A five-item
scale is benefited in the study, which is adapted by Compulsory Citizenship
Behaviour Scale (CCBS) of Gadot (2007) in order to evaluate the compulsory
citizenship behaviours of the participants. Within this scope, three hypotheses
are tested based on the theoretical implications of the variables in our study.

Findings- The
findings acquired within the study indicate that compulsory citizenship
behaviour (CCB) has a positive relation with despotic leadership while CCB has
negative relations with transformative leadership and rewarding leadership.
Additionally; there is a positive and significant relationship between
transformative leadership and rewarding leadership while a negative relation is
revealed with despotic relation. There is a negative relationship found between
despotic leadership and rewarding leadership. By evaluating the findings of
regression analysis in general; it is understood that compulsory citizenship
behaviour (CCB) is quite effective to explain despotic leadership, a style of
leadership that is often described as negative by employees. The environment in
which CCB is developed can be achieved more easily via this leadership style.
Besides; though it has negative effect on rewarding leadership style, the
mentioned effect is limited. In this context; CCB is suggested to have
significant effect on leading styles. 

Conclusion- By analysing
the findings; despotic leadership has a significant impact on CCB. In the
context of the study; while the negative impact of transformative leadership on
CCB is detected, it is surprising that the same negative impact of rewarding
leading style is limited on CCB.

Keywords

Compulsory citizenship behaviour, citizenship behaviour, leadership styles

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