Retention of Public IT Professionals: The Mediating Roles of Perceived Organisational Support and Psychological Empowerment

Year 2023, Volume: 31 Issue: 57, 101 - 129, 26.07.2023

Furkan Metin

https://doi.org/10.17233/sosyoekonomi.2023.03.06

Abstract

The demand for skilled IT professionals remains strong in a global manner. Therefore, recruiting and retention of IT professionals are vital for many organisations. The research data was collected from 361 IT professionals employed in 31 public institutions with large-scale IT units in Türkiye. The results indicated that 40.7% of public IT professionals are considering leaving their current jobs in Türkiye. It was observed that POS fully mediated the relationship between LMX and the turnover intentions of public IT professionals. Moreover, contrary to the literature, enhancing employee competency increased the intention to leave (β = .27, p < . 05) rather than decreasing it.

Keywords

Perceived Organizational Support, Psychological Empowerment, Leader-Member Exchange, Turnover Intentions, IT Professionals, Public Sector

Kamu Bilişim Uzmanlarının Elde Tutulması: Algılanan Örgütsel Destek ve Psikolojik Güçlendirmenin Aracılık Rolü

Abstract

Yetenekli bilişim uzmanlarına olan talep, küresel manada yüksek olmaya devam etmektedir. Bu nedenle, birçok kuruluş için bilişim uzmanlarının işe alınması ve elde tutulması hayati önem arz ediyor. Araştırma verileri, Türkiye'de büyük ölçekli bilişim birimlerine sahip 31 kamu kurumunda çalışan 361 bilişim çalışanından elde edilmiştir. Sonuçlar, Türkiye kamu bilişim sektöründeki uzmanların %40,7’sinin mevcut işlerini bırakmayı düşündüklerini göstermiştir. Bulgular, algılanan örgütsel desteğin işten ayrılma niyeti ile lider-üye etkileşimi (LMX) arasındaki ilişkide tam aracılık rolü üstlendiğini ortaya çıkarmıştır. Ayrıca, literatürün aksine, çalışan yetkinliklerinin artırılması, bilişim çalışanlarının işten ayrılma niyetini azaltmamakta, tersine artırmaktadır (β = .27, p < .05).

Keywords

Algılanan Örgütsel Destek, Psikolojik Güçlendirme, Lider-Üye Etkileşimi, İşten Ayrılma Niyeti, Bilişim Uzmanları, Kamu Sektörü

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