Reward Mechanisms in COVID-19 Tracking Apps and Its Impact on the Voluntary Participation of the Public in Sustainable Innovation Processes

Year 2022, Issue: 39, 54 - 72, 29.04.2022

Lutz Peschke , Seldağ Güneş Peschke , Yasemin Gümüş Ağca Seyedehshahrzad Seyfafjehi Irmak Dündar Yasin Aydoğdu

https://doi.org/10.17829/turcom.1019006

Cited By: 5

Abstract

The COVID-19 pandemic is the first pandemic after smartphones penetrated society globally. Consequently,
there are not sufficient experiences and understanding of how to engage citizens in information and
scientific processes that create public awareness and responsibilities according to scientific needs. For
effective measures aiming to sustain the pandemic crisis, an efficient collaboration of academia, economy,
culture-based, and media-based public and politics is crucial. With help of the Mobile Application Rating
Scale (MARS) approach for assessment, COVID-19 tracking apps (CTAs) of different countries are analysed
with help of a qualitative content analysis according to their reward mechanisms. The analysis includes correlation different rewards to voluntary participation. The MARS approach consists of engagement,
functionality aesthetics and information quality. The protection of voluntariness is understood as the
fundamental need for the ethical use of CTAs. Accordingly, patterns of voluntariness are examined in
the context of legal, ethical privacy and security policies of selected CTAs. In this context, this paper will
provide categories and criteria for CTA usage and its impact on citizen engagement in the Quintuple Helix
collaboration process aiming to get insights into features and functionalities needed in CTAs and increased
voluntary use of the public.

Keywords

COVID-19, contact tracing, reward mechanism, voluntariness, Quintuple Helix Innovation model

Supporting Institution

Horizon 2020 research and innovation program by the European Union

Project Number

grant agreement No 101006316

Thanks

This paper is based on research which is executed within the scope of the project “PandeVITA - Pandemic Virus Trace Application for the Effective Knowledge Transfer Between Science and Society Inside the Quadruple Helix Collaboration” The project has received funding from the European Union’s Horizon 2020 research and innovation program under grant agreement No 101006316. Best regards, Lutz Peschke

Kovid-19 İzleme Uygulamalarında Ödül Mekanizmaları ve Sürdürülebilir Yenilik Süreçlerinde Gönüllü Kamusal Katılım Üzerinde Etkileri

Abstract

Kovid-19 salgını akıllı telefonların küresel anlamda toplumları etkisi altına almasından sonra yaşanan
ilk salgındır. Bu nedenle, kişilerin bilimsel ihtiyaçlara göre kamusal farkındalık ve sorumluluk duygusu
oluşturan bilgi ve bilimsel süreçlere nasıl dahil edilebileceği konusunda, yeterli anlayış ve deneyim henüz
oluşmamıştır. Salgın kriziyle sürdürülebilir bir biçimde mücadele için, akademi, ekonomi, kültür ve basın
merkezli kamu ile siyaset arasında oluşturulacak etkili bir işbirliği oldukça önemlidir. Değerlendirmede
Mobil Uygulamalarda Derecelendirme Ölçeği (MUDÖ) yardımı ile farklı ülkelerdeki Kovid-19 izleme
uygulamaları ödül mekanizmalarına göre niteliksel içerik analiz yöntemi kullanılarak incelenmiştir. Bu
analiz farklı ödüllerin gönüllü katılıma etkileşimini içerir. Mobil Uygulamalarda Değerlendirme Ölçeği
etkileşim, işlevsel estetik ve bilgi kalitesi unsurlarından oluşmaktadır. Gönüllülüğün korunması, bu
uygulamaların etiğe uygun bir şekilde kullanılmasında, en temel ihtiyaç olarak anlaşılmaktadır. Buna
göre, gönüllülük modelleri, seçilen kovid izleme uygulamalarının hukuki, etik, mahremiyet ve güvenlik
politikaları dikkate alınarak incelenmiştir. Bu çerçevede, bu makale izleme uygulamalarının kamu içerisinde
kullanımını artırmak için gereken özellik ve fonksiyonelliği kavramayı amaçlamakla birlikte kovid izleme
uygulamalarının kullanımı açısından sınıflandırma yapmayı ve kriter oluşturmayı ve bunun kişilerin beşli
sarmal işbirliği süreçlerine katılımına etkisini incelemektedir.

Keywords

Kovid-19, izleme uygulamaları, ödül mekanizması, gönüllülük, Beşli Sarmal İnovasyon Modeli

Project Number

grant agreement No 101006316

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