An Important Concept in Nursing Care: Missed Nursing Care and Reasons

Year 2022, Volume: 5 Issue: 1, 42 - 49, 28.04.2022

Gülçin Güleşen

https://doi.org/10.51536/tusbad.1042757

Cited By: 2

Abstract

Nursing care, the most important concept in providing quality and qualified service, is neglected for various reasons and is included in scientific studies as a global problem threatening patient safety. Whereas there are many evidence-based scientific studies abroad on missed nursing care, included in the patient safety literature as a mistake of negligence, a limited number of publications are available in Turkey. In the literature, there are studies on the size, causes and consequences of missed nursing care. Missed nursing care causes negative consequences for both patients and nurses. In this review, it is aimed to let the nurses and health institutions have information about missed nursing care and taking necessary precautions and to raise awareness about this negligence error.

Keywords

Missed Nursing Care, Negligence, Nursing, Patient care, Patient Safety

Hemşirelik Bakımında Önemli Bir Kavram: Karşılanamayan Hemşirelik Bakımı ve Nedenleri

Abstract

Kaliteli ve nitelikli hizmet sunumunda en önemli kavram olan hemşirelik bakımı çeşitli nedenlerle ihmal edilerek hasta güvenliğini tehdit eden küresel bir sorun olarak bilimsel çalışmalarda yer almaktadır. Hasta güvenliği literatürüne ihmal hatası olarak giren karşılanamayan hemşirelik bakımı konusunda yurt dışında birçok kanıta dayalı bilimsel çalışmalar olmasına karşın, Türkiye’de sınırlı sayıda yayına ulaşılmaktadır. Literatürde karşılanamayan hemşirelik bakımının boyutu, nedenleri ve sonuçları ile ilgili çalışmalar bulunmaktadır. Karşılanamayan hemşirelik bakımı hem hastalar hem de hemşireler açısından olumsuz sonuçlara neden olmaktadır. Bu derlemede, hemşirelerin ve sağlık kurumlarının karşılanamayan hemşirelik bakımı ve gereken önlemlerin alınması konusunda bilgi sahibi olmaları ve gözden kaçırılan bu ihmal hatası konusunda farkındalık sağlanması amaçlanmıştır.

Keywords

Hasta Bakımı, Hasta Güvenliği, Hemşirelik, İhmal, Karşılanamayan Hemşirelik Bakımı

Thanks

Makalemin düzenlenmesinde görüş ve önerileri ile destek veren değerli hocam Doç. Dr. Hilal TÜZER'e teşekkür ederim.

References

• Kalisch BJ. Missed nursing care: a qualitative study. Journal of Nursing Care Quality 2006; 21(4):306-313.
• Kalisch BJ, Landstrom GL, and Hinshaw AS. Missed nursing care: a concept analysis. Journal of Advanced Nursing 2009; 65(7):1509-1517.
• Karaca A, Durna Z. Hemşirelik bakım kalitesi ve ilişkili faktörler. Sağlık ve Toplum 2018; 2:16-23.
• Papastavrou E, Andreou P, and Efstathiou G. Rationing of nursing care and nurse-patient outcomes: a systematic review of quantitative studies. The International Journal of Health Planning and Management 2014; 29(1):3-25.
• Walton M, Woodward H, Van Staalduinen S, Lemer C, Greaves F, Noble D, et all. The WHO patient safety curriculum guide for medical schools. BMJ Quality & Safety 2010; 19(6):542-546.
• Kalisch BJ, Williams RA. Development and psychometric testing of a tool to measure missed nursing care. The Journal of Nursing Administration 2009; 39(5):211-219.
• Kalish BJ, Landstrom G, and Williams RA. Missed nursing care: errors of omission. Nursing Outlook 2009; 57(1):3-9.
• Göçmen Baykara Z. Hemşirelik bakımı kavramı. Türkiye Biyoetik Dergisi 2014; 1(2):92-99.
• Winters R, Neville S. Registered nurse perspectives on delayed or missed nursing care in a New Zealand hospital. Nursing Praxis in New Zealand 2012; 28(1):19-28.
• Castner J, Yow-Wu WB, and Dean-Baar S. Multi-level model of missed nursing care in the context of hospital merger. Western Journal of Nursing Research 2014; 37(4):441-461.
• Duffy JR, Culp S, and Padrutt T. Description and factors associated with missed nursing care in an acute care community hospitals. The Journal of Nursing Administration 2018; 48(7/8):361-367.
• Jones TL, Hamilton P, and Murry N. Unfinished nursing care, missed care and implicitly rationed care: State of the science review. International Journal of Nursing Studies 2015; 52(6):1121-1137.
• Kalisch BJ, Tschannen D, and Lee KH. Do staffing levels predict missed nursing care. İnternational Journal for Quality in Health Care 2011; 23(3):302-308.
• Tschannen D, Kalisch BJ, Lee KH. Missed Nursing Care: The Impact on Intention to Leave and Turnover. CNJR 2010; 42(4):22-39.
• Blackman I, Henderson J, Willis E, Hamilton P, Toffoli L, Verrall C. et all. Factors influencing why nursing care is missed. Journal of Clinical Nursing 2015; 24:47-56.
• Eskin Bacaksız F, Alan H, Taşkıran Eskici G, and Gümüş E. A cross-sectional study of the determinants of missed nursing care in the private sector: Hospital/unit/staff characteristics, Professional quality of life and work alineation. Journal of Nursing Management 2020;28(8):1975-1985.
• Kalisch BJ, Xie B. Errors of omission: missed nursing care. Western Journal of Nursing Research 2014;1-16.
• Taşkıran Eskici G, Baykal Ü. Karşılanmayan hemşirelik bakımı. Sağlık ve Hemşirelik Yönetim Dergisi 2021; 8(1), 104-110.
• Ball JE, Murrells T, Rafferty AM, Morrow E, and Griffiths P. ‘Care left undone’ during nursing shifts: Associations with workload and perceived quality of care. BMJ Quality and Safety 2014; 35(1):100-113.
• Cho SH, Kim YS, Yeon K, You SJ, and Lee I. Effects of increasing nurse staffing on missed nursing care. International Nursing Review 2015; 62:267-74.
• Griffiths P, Dall’Ora C, Simon M, Ball J, Lindqvist R, Rafferty AM. et all. Nurses’ shift length and overtime working in 12 European countries: The association with perceived quality of care and patient safety. Medical Care 2014;52(11):975-981.
• İlaslan N, Yıldırım Şişman N. Bir üniversite hastanesinde hemşirelerin karşılanmayan hemşirelik bakım gereksinimi miktarı ve nedenlerine yönelik değerlendirmeleri. Çukurova Medical Journal 2019; 44(4):1226-1236.
• Kalisch BJ. Nurse and nurse asistant perceptions of missed nursing care: what does it tell us about teamwork?. The Journal of Nursing Administration 2009; 39(11):485-493.
• Kalisch BJ, Lee KH. The impact of teamwork on missed nursing care. Nursing Outlook 2010;58:233-241.
• Kalisch BJ, Tschannen D, Lee H, and Friese CR. Hospital variation in missed nursing care. American Journal of Medical Quality 2011; 10(10):1-9.
• Kalisch BJ, Terzioğlu F, and Duygulu S. The misscare survey-Turkish: psychometric properties and findings. Nurs Econ 2012; 30:29-38.
• Palese A, Ambrosi E, Prosperi L, Guarnier A, Barelli P, Zambiasi P, et all. Missed nursing care and predicting factors in the Italian medical care setting. Internal and Emergency Medicine 2015; 10(6):693-702.
• Zander B, Dobler L, Baumler M, and Busse R. Nursing tasks left undone in German acute care hospitals-results from the international study RN4Cast. Gesundheitswesen 2014;76(11):727-734.
• Kalisch BJ, Lee KH. Missed nursing care: magnet versus non-magnet hospitals. Nursing Outlook 2012; 60(5):32-39.
• Griffiths P, Ball J, Bloor K, Böhning D, Briggs J, Dall’Ora C. et all. Nurse staffing levels, missed vital signs and mortality in hospitals: retrospective longitudinal obsevational study. Health Services and Delivery Research 2018; 6(38):6-7.
• Bellis AD. Australian residential aged care and the quality of nursing care provision. Contemporary Nurse: A Journal fort the Australian Nursing Profession 2010; 35(1):100-113.
• Kalisch BJ, McLaughlin M, and Dabney WB. Patient perceptions of missed nursing care. Joint Commission Journal on Quality and Patient Safety 2012; 38(4):161-167.
• Chapman R, Rahman A, Courtney M, and Chalmers C. Impact of teamwork on missed nursing care in four Australian hospitals. Journal of Clinical Nursing 2017; 26(1-2):170-181.