THE MODERATING ROLE OF JOB STRESS ON THE RELATIONSHIP BETWEEN PERCEIVED ORGANZIATIONAL POLITICS AND WORK ALIENATION OF EMPLOYEE IN HOTEL BUSINESS: CASE OF NEVSEHIR

Year 2019, Issue: 25, 253 - 266, 25.10.2019

Korhan Karacaoğlu , Hilal Arat

https://doi.org/10.18092/ulikidince.579040

Cited By: 3

Abstract

The aim of this study
is to investigate the relationship/interaction between perceived organizational
policy and employee alienation, and the moderating role of the employee job
stress in this relationship. The sample of the study consists of 441 employees
working in 4-5 star hotels in Nevşehir. Data collected for the study were
tested by regression analysis using appropriate statistical package programs.
The results of the study showed that there was a significant and positive
relationship between perceived organizational policy and employee alienation
level. In addition, it was determined that job stress plays a moderator role in
this relationship. In fact, In low stress levels, organizational policy has no
meaningful effect on work alienation, but it is found to be significant effect
in moderate and high stress levels.

OTEL İŞLETMELERİNDE ÇALIŞANLARIN ÖRGÜTSEL POLİTİKA ALGILARI İLE İŞE YABANCILAŞMALARI ARASINDAKİ İLİŞKİDE İŞ STRESİNİN DÜZENLEYİCİ ROLÜ: NEVŞEHİR İLİ ÖRNEĞİ

Abstract

Bu çalışmada,
algılanan örgütsel politika ve çalışanın işe yabancılaşması arasındaki ilişki/etkileşim
ile bu ilişkide iş stresinin düzenleyici rolünün araştırılması amaçlanmıştır.
Çalışmanın örneklemi, Nevşehir ilindeki dört ve beş yıldızlı otellerdeki
çalışan 441 kişiden oluşmaktadır. Çalışma için toplanan veriler uygun
istatistiksel paket programlar kullanılarak regresyon analizi yoluyla test
edilmiştir. Çalışmanın bulguları, çalışanların örgütsel politika algıları ile işe
yabancılaşma düzeyleri arasında anlamlı ve pozitif bir ilişki ve etkileşim
bulunduğunu göstermiştir. Ayrıca bu ilişkide iş stresinin düzenleyici rol oynadığı
tespit edilmiştir. Öyle ki düşük stres düzeylerinde örgütsel politikanın işe
yabancılaşmayı etkileme düzeyi anlamsız iken, orta ve yüksek stres düzeylerinde
anlamlı olduğu görülmüştür.  

Keywords

Örgütsel politika, , İşe Yabancılaşma, , İş Stresi

References

• AKKOÇ, İ. (2017), Amaç Belirleme Teorisi, Ömer Turunç ve Hakan Turgut (Eds.), Yönetim ve Strateji 101 Teroi ve Yaklaşım içinde (27-29), Siyasal Kitabevi, Ankara.AKSU, G., ESER, M.T. ve GÜZELLER, C. O. (2017). Açımlayıcı ve Doğrulayıcı Faktör Analizi İle Yapısal Eşitlik Modeli Uygulamaları, Detay Yayıncılık, Ankara. ARYEE, S., ZHEN X. C. ve BUDHWAR, P. S. (2004). Exchange Fairness and Employee Performance: An Examination of The Relationship Between Organizational Politics and Procedural Justice, Organizational Behavior and Human Decision Processes, 94, 1–14.BAYAR, H. T ve ÖZTÜRK M, (2017). İş Stresinin İş Tatmini Üzerindeki Etkisi: Süleyman Demirel Üniversitesi Araştırma Görevlileri Üzerine Bir Araştırma, Süleyman Demirel Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 22/2, 525-546.BEKMEZCİ, M. (2017). Göreli Yoksunluk Teorisi, Ömer Turunç ve Hakan Turgut (Eds.), Yönetim ve Strateji 101 Teroi ve Yaklaşım içinde (178-180), Siyasal Kitabevi, Ankara.BLAUNER R. (1964). Alienation and Freedom: The Factory Worker and His Industry, University of Chicago Press, Chicago.BODLA, M. ve DANISH, R. Q. (2009). Politics and workplace: An empirical examination of the relationship between perceived organizational politics and work performance, South Asian Journal of Management, 16(1), 44-62.CHAN, C. H., ROSEN, C. C. ve LEVY, P. E. (2009). The relationship between perceptions of organizational politics and employee attitudes, strain, and behavior: a meta-analytic examination, Academy of Management, 52(4), 779-801.CHEUNG, C. K. (2008). Lagged Harm of Work Restructuring and Work Alienation to Work Commitment, International Journal of Employment Studies, 16(2), 170-207. CHEUNG, C.K. (2005). Adaptation to Work Restructuring Among Working People in Hong Kong, The Journal of Socio-Economics, 34(3), 361–376.COHEN S, KAMARCK T, ve MERMELSTEIN R (1983). A Global Measure of Perceived Stress, Journal of Health and Social Behavior, 24: 385-396.ÇOKLUK, Ö., ŞEKERCİOĞLU, G. ve BÜYÜKÖZTÜRK, Ş. (2012). Sosyal Bilimler İçin Çok Değişkenli İstatistik: SPSS ve LISREL Uygulamaları, Pegem Akademi, Ankara.DARGAHİ, H. (2012). Organizational behavior of employees of Tehran University of Medical Sciences, Journal of Medical Ethics and History of Medicine, 5, 1-7.ERKUTLU H. V. ve KARACAOĞLU K. (2015), Algılanan Örgütsel Politika İle Çalışanın İşe Yabancılaşma İlişkisinde Çalışanın Politik Yetilerinin Düzenleyici Etkisi, 23. Ulusal Yönetim ve Organizasyon Kongresi, 897-902, Muğla.ESKİN, M., HARLAK, H., DEMİRKIRAN, F. ve DEREBOY, Ç. (2013). Algılanan Stres Ölçeğinin Türkçeye Uyarlanması: Güvenirlik ve Geçerlik Analizi”, New/Yeni Symposium Journal, 51(3), 132-140.FERRIS, G. R. ve KACMAR, K. M. (1992). Perception of Organizational Politics, Journal of Management, 18(1), 93-116.GADOT, E. (2000). Organizational Politics, Job Attitudes, and Work Outcomes: Exploration and Implications for The Public Sector, Journal of Vocational Behavior, 57, 326 -347.GADOT, E. ve TALMUD, I. (2010). Organizational Politics and Job Outcomes: The Moderating Effect of Trust and Social Support, Journal of Applied Social Psychology, 40, 2829–2861.GOODMAN J. M., W., EVANS R., ve CARSON C. M., (2011). Organizational Politics and Stress: Perceived Accountability as a Coping Mechanism, The Journal of Business Inquiry, 10(1), 66-80.GÜRBÜZ, S. ve ŞAHİN, F. (2014). Sosyal Bilimlerde Araştırma Yöntemleri Felsefe- Yöntem-Analiz, Seçkin Yayınevi, Ankara.HARRIS, J. K., JAMES, M. ve BOONTHANOM, R. (2005). Perception of Organizational Politics and Cooperation as Moderators of The Relationship Between Job Strains and Intent to Turnover, Journal of Managerial Issues, 17(1), 26-42.HAYES, A.F. (2013). Introduction to Mediation, Moderation, and Conditional Process Analysis, The Guildford Press: New York, NY.HIRSCHFELD, R. R., ve FEILD, H. S. (2000). Work centrality and work alienation: Distinct Aspects of a General Commitment to Work, Journal of Organizational Behavior, 21(7),789-800.HOCHWARTER, W. A., KACMAR, C., PERREWE, P. L., ve JOHNSON, D. (2003). Perceived Organizational Support as a Mediator of the Relationship between Politics Perceptions and Work Outcomes, Journal of Vocational Behavior, 63(3), 438-456.KACMAR, K. M. ve BARON, R. A. (1999). Organizational Politics: The State of The Field, Links to Related Processes, and An Agenda for Future Research. G. R. Ferris (der.), Research in personnel and human resources management içinde, Greenwich, CT: JAI Press, 1-39.KANUNGO, R. N. (1983). Work Alienation: A Pancultural Perspective, International Studies of Management and Organization, 13/1-2, 119-138.KAYA, U., ve SERÇEOĞLU, N. (2013). Duygu İşçilerinde İşe Yabancılaşma: Hizmet Sektöründe Bir Araştırma, Çalışma ve Toplum, 36(1), 311-346.KOÇOGLU, M. (2014). Cynicism as a Mediator of Relations between Job Stress and Work Alienation: A Study from a Developing Country-Turkey, Global Business and Management Research, 6(1), 24-36.KUMAR, P. ve GHADIALLY, R. (1989). Organizational Politics and Its Effects on Members of Organizations, Human Relations, 42(4), 305-314.MAHMUD, Z. K. (1993). Work Alienation and Training: A Study of Florida Correctional Officer and Correctional Officer Sergeants. Unpublished doctoral dissertation, The Florida State University, Florida.MENDOZA M. J. S. ve LARA, P. Z. M. (2007). The Impact of Work Alienation on Organizational Citizenship Behavior in The Canary Islands, International Journal of Organizational Analysis, 15 (1): 56-76.MICHAELS, R. E., CRON, W. L., DUBINSKY, A. J., ve JOACHIMSTHALER, E. A. (1988). Influence of Formalization on The Organizational Commitment and Work Alienation of Salespeople and Industrial Buyers, Journal of Marketing Research, 25(4), 376-383.MOTTAZ, C. J. (1981). Some Determinants of Work Alienation, Sociological Quarterly, 22(4), 515-529.ÖZBEK, M.F. (2011). Örgüt İçerisindeki Güven ve İşe Yabancılaşma İlişkisinde Örgüte Uyum Sağlamanın Aracı Rolü, Süleyman Demirel Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 16(1), 231-248.PARKER, C. P., DIPBOYE, R. L. ve JACKSON, S. L. (1995). Perceptions of Organizational Politics: An Investigation of Antecedents and Consequences, Journal of Management, 21(5), 891–912.PUGH, K. J. ve ZHAO, Y. (2003), “Stories of Teacher Alienation: A Look at the Unintended Consequences of Efforts to Empower Teachers”, Teaching and Teacher Education, 19, 187–201.ROSEN, C. C., LEVY, P. E. ve HALL, R. J. (2006). Placing Perceptions of Politics in The Context of The Feedback Environment, Employee Attitudes, and Job Performance, Journal of Applied Psychology, 91(1), 211-220.SULU, S., CEYLAN, A. ve KAYNAK, R. (2010). Work Alienation as a Mediator of the Relationship Between Organizational Injustice and Organizational Commitment: Implications for Healthcare Professionals, International Journal of Business and Management, 5(8), 27-38. TABACHNICK, B. ve FIDELL, L. (2012). Using Multivariate Statics (Pearson, USA). TOKMAK, İ. (2014). Duygusal Emek İle İşe Yabancılaşma İlişkisinde Psikolojik Sermayenin Düzenleyici Etkisi, İşletme Araştırmaları Dergisi, 6(3),134-156.TURAN, M. ve PARSAK, G. (2011). Yabancılaşma ve İş Tatmini İlişkisi: Bir Devlet Üniversitesi İdari Personeli Üzerinde Araştırma, Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 20(2), 1-20.VIGODA, E. (2002). Stress-Related Aftermaths to Workplace Politics: The Relationships among Politics, Job Distress, and Aggressive Behavior in Organizations, Journal of Organizational Behavior, 23 (5), 571-588.YADAV, G. K., ve NAGLE, Y. K. (2012). Work Alienation and Occupational Stress, Social Science International, 28(2), 333-344.