A REVIEW ON BALANCED SCORECARD CRITERIA IN HIGHER EDUCATION APPLICATIONS

Year 2022, Issue: 3, 479 - 498, 30.07.2022

Bilge Meydan , Kazım Barış Atıcı , Aydın Ulucan

https://doi.org/10.51551/verimlilik.1048682

Abstract

Purpose: Due to the increasing global competition in higher education, institutions are increasingly applying Balanced Scorecard (BSC), one of the commonly known strategic management tools in order to set measurable targets, and there are many studies on the subject in the literature. In this research it is aimed to organize the criteria that are used in university performance evaluation by providing an in-depth look at the BSC practices in higher education institutions.

Methodology: Within the scope of the study, research articles published in the international literature since 2003 are examined and the criteria used in the measurement of university performance are grouped and organized.

Findings: The research reveals that the BSCs for higher education institutions differ considerably in terms of both criteria and sub-dimensions in which the criteria are included. In this research, 540 criteria are reviewed under to 104 titles and the criteria under each title are presented in detail.

Originality: It is expected that the study will guide future research on performance evaluation and strategic planning in higher education through providing a rich pool of criteria to consider.

Keywords

Balanced Scorecard, Higher Education, Strategy, University Success Criteria

YÜKSEKÖĞRETİMDE DENGELİ PUAN KARTI UYGULAMALARINDA KULLANILAN KRİTERLER ÜZERİNE BİR DERLEME

Abstract

Amaç: Yükseköğretimde artan küresel rekabet dolayısıyla kurumlar ölçülebilir hedefler koymak amacıyla stratejik yönetim araçlarından Dengeli Puan Kartı (DPK) uygulamalarına yer vermekte ve literatürde konuyla ilgili birçok araştırma bulunmaktadır. Çalışmada, yükseköğretim kurumlarında DPK uygulamalarına derinlemesine bir bakış sunularak, üniversite performans değerlendirmesinde kullanılan kriterlerin derlenmesi amaçlanmaktadır.

Yöntem: Çalışma kapsamında, uluslararası literatürde 2003 yılından itibaren yayınlanmış araştırma makaleleri incelenmiş ve üniversite performansının ölçümünde kullanılan kriterler gruplanarak derlenmiştir.

Bulgular: Yapılan araştırma, yükseköğretim kurumları için ortaya konan DPK’ların hem kriterler hem de kriterlerin yer aldığı alt boyutlar açısından oldukça farklılaştığını ortaya koymaktadır. Çalışmada, incelenen çalışmalarda yer alan 540 kriter, 104 başlıkta incelenmiş ve bu başlıklar belli temalara göre gruplanarak her bir başlıkta yer alan kriterler detaylı bir biçimde sunulmuştur.

Özgünlük: Çalışmanın yükseköğretimde performans değerlendirmesi ve stratejik planlama üzerine çalışacak gelecek araştırmalara bir kriter havuzu vasıtasıyla yol gösterici olması beklenmektedir.

Keywords

Dengeli Puan Kartı, Yükseköğretim, Strateji, Üniversite Başarı Kriterleri

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