A Literature Review on the Last-Mile Parcel Delivery: An Overview of the Emerging Trend and Associated Technologies

Year 2023, Volume: 57 Issue: 2, 393 - 424, 28.04.2023

Zehra Burçin Kanık , Mine Ömürgönülşen , Mehmet Soysal

https://doi.org/10.51551/verimlilik.1200766

Abstract

Purpose: The purpose of this study is to perform a literature review on the last-mile parcel delivery concept and provide a detailed perspective on the emerging trends and innovative technologies within the scope of the subject and to propose a new research area.

Methodology: In this study, a literature review has been carried out and new business models, emerging technologies in last-mile parcel delivery have been determined and grouped, explained in detail and the potential benefits of each have been expressed.

Findings: In the analysis of the relevant literature review, a significant increase has been seen in the number of publications related to the concept of last-mile parcel delivery. In the vast majority of studies quantitative techniques have been applied. As a result of the literature review, the journals that cover last-mile delivery concept frequently and the impact factors of these journals were also included. The trends and technologies were divided into three groups and detailed with subheadings: Technology-oriented delivery options, environmentally friendly delivery practices and new business models.

Originality: Considering the relevant literature, this study seems to have a pioneering role in the Turkish literature review about last-mile parcel delivery.

Son Kilometre Koli Teslimatı Literatür Taraması: Yükselen Eğilim ve İlgili Teknolojilere Bir Bakış

Abstract

Amaç: Bu çalışmanın amacı, son kilometre koli teslimatı alanıyla ilgili sistematik bir literatür taraması gerçekleştirmek ve literatürde yer alan yükselen eğilim ve teknolojilere bir bakış açısı sunmaktır.

Yöntem: Çalışma kapsamında sistematik bir literatür taraması gerçekleştirilerek tanımlayıcı analizler gerçekleştirilmiş ve son kilometre koli teslimatı yazını kapsamında literatürde yer verilen yeni iş modelleri, yükselen eğilim ve teknolojiler belirlenerek gruplanmış; detaylı bir şekilde açıklanarak tanıtılmış ve her birinin sağladığı potansiyel faydalar ifade edilmiştir.

Bulgular: İlgili literatür taramasının analizlerinde son kilometre koli teslimatı kavramıyla ilgili yayın sayısında önemli bir artış görülmektedir. Çalışmaların büyük çoğunluğu, nicel teknikleri uygulamaktadır. Literatür taraması neticesinde, en çok yayın yapılan dergiler ve dergilerin etki faktörlerine de yer verilmiştir. Üç gruba ayrılan ve alt başlıklarıyla detaylandırılan eğilim ve teknolojiler ise teknoloji odaklı teslimat seçenekleri, çevre dostu teslimat uygulamaları ve yeni iş modelleridir.

Özgünlük: Bilinebildiği kadarıyla bu çalışma, son kilometre koli teslimatı alanında bu kadar detaylı incelenen ilk Türkçe literatür taramasıdır.

Keywords

Koli teslimatı, Son kilometre lojistiği, literatür taraması, Yükselen eğilim ve teknolojiler

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