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Critical Succes Factors of Enterprise Resource Planning Appliances - A Research on IMKB Companies

Year 2013, Volume: 3 Issue: 6, 77 - 90, 31.12.2013

Serkan Bayraktaroğlu , Mustafa Demirci , Metin Uluköy

Abstract

Enterprise resource planning systems are more different and complex than traditional systems. Complexity of ERP systems causes many risks in practice. These risks are seen in entire organization, ERP system applications and business processes. Being a system with high risks makes ERP systems difficult to apply. Eventhough great amount of investment, resource and time costs ERP does nor guarantee success. The aim of the study is to specify the factors which are needed to be applied for the success of enterprise resource planning systems, to analyze the effect of these factors over enterprise resource planning systems and to make suggestions. The study is explained with an application about companies operating in Turkey and traded in İstanbul Stock Exchange (ISE).

Keywords

Enterprise resource planning Performance factors

References

  • AHN, B., ve CHOİ S., (2008), “ERP System Selection Using A Simulation-Based AHP Approach: A Case Of Korean Homeshopping Company”, Journal Of The Operational Research Society ,59, 322 –330.
  • AKKERMANS, H., ve HELDEN, K. V. (2002). “Vicious And Virtuous Cycles in ERP Implementation: A Casestudy of Interrelations Between Critical Success Factors”, European Journal of Information Systems, Vol.11, 35-46.
  • AI-MUDIMIGH, S. A. (2007). “The Role And Impact of Business Process Management In Enterprise Systems Implementation”, Business Process Management Journal, Vol.13 No.6, 866-874.
  • ALOINI, D., DULMIN, R., ve MININNO, V. (2007), “Risk management in ERP Project Introduction: Reivew Of The Literatüre”, Information&Management, Vol.44, pp. 547-567.
  • BAGCHI, S., KANUNGA S., ve DOSGUPT S. (2003). “Modeling Use of Enterprise Resource Planning Systems: A path analtic study”, European Journal Information Systems, Vol:12, No.2, 142-158.
  • BRADFORD, M., ve FLORIN, J. (2003). “Examining The Role Of Innovation Diffusion Factors On The Implementation Success Of Enterprise Resource Planning Systems International”, Journal Of Accounting Information Systems, Vol.4, 205-225
  • Can UNAL,C., ve GUNER, M.G. (2009), Selection Of ERP Suppliers Using AHP Tools İn The Clothing İndustry, International Journal Of Clothing Science And Technolog, Vol. 21 No. 4, 239-251.
  • CARSON, A. W. (2005). “Successful Implementation Of Enterprise Resource Planning Software: A Delphi Study”, Yayınlanmamış Doktora Tezi, Capella University, January.
  • DAVENPORT H. T. (1998). ‘Putting The Enterprise Into The Enterprise Systems’, Arward Business Review, Vol.76, No.121
  • DEZDAR, S., ve SULAIMAN, A. (2009).“Successful Enterprise Resource Planning Implementation: Taxonomy Of Criticaı Factors”, Industrial Management & Data Systems, Vol. 109, No. 8, 1037-1052.
  • DOOM, C., MILIS, K., POELMANS, S., ve BLOEMEN, E. (2010). “Critical Success Factors For ERP Implementations in Belgian Smes”, Journal of Enterprise Information Management, Vol.23, No.3, 378-406.
  • EHIE, C. I., ve MADSEN, M. (2005). “Identifying Critical Issues in Enterprise Resource Planning (ERP) Implementation”, Computers in Industry, Vol.56, No.6, 545-557.
  • ERKAN, T. E. (2008), ERP Kurumsal Kaynak Planlaması, Atılım Üniversitesi Yayınları, Birinci Baskı, Ankara.
  • FINNEY, S., ve CORBETT M. (2007). ”ERP Implementation: A Compilation And Analysis Of Critical Success Factors”, Business Process Management Journal, Vol.13, No.3, 329-347.
  • GRABOT, B., ve GENOULAZ, V. B. (2005). “Special Issue On Enterprise Resource Planning (Erp) Systems”, Computers in Industry, Vol.56, No.507, 507-509.
  • HONG, K. K., ve KİM, G. Y. (2002). “The Criticial Succes Factors For ERP Implementation: An Organizational Fit Perspective”, Information& Management, Vol.40, 25-40.
  • KINGS F. S., ve BURGESS F.T. (2006). “Beyond Critical Success Factors: A Dynamic Model of Enterprise System Innovation”, International Journal of Information Management, Vol, 26, 59-69.
  • LIU, A. Z., ve SEDDON B. P. (2009). “Understanding How Project Critical Success Factors Affect Organizational Benefits From Enterprise Systems”, Business Process Management Journal, Vol. 15 No.5, pp.716-743.
  • NAH, F. F.H., JANET L. S. Lau ve KUANG, J. (2001). “Critical Factors For Successful Implementation of Enterprise Systems” Business Process Management Journal, Vol.7, No.3, 285-296.
  • NGAI, W.T. E., LAW, C. H. C. ve WAT, K.T, F. (2008). “Examining The Critical Success Factors in The Adoption Of Enterprise Resource Planning”, Computers in Industry, Vol. 59, 548-564.
  • PERÇİN, S.(2008), Using The ANP Approach İn Selecting And Benchmarking ERP Systems, Benchmarking: An International Journal Vol. 15 No. 5, 630-649.
  • PLANT, R., ve WILLCOCKS, L. (2007). “Critical Success Factors in Internatıonal ERP Implementatıons: A Case Research Approach”, The Journal of Computer Information Systems, Vol. 47, No.3, 60-70.
  • SOJA, P., (2006). “Implementations: Lessons From Practice”, Journal of Enterprise Information Management, Vol.19 No.6, 646-661.
  • ULRİCH, R. (2007). “Critical Success Factors For Implementing Enterprise Portals: A Comparison With Erp Implementations”, Business Process Management Journal, Vol.13 No.4, 538-552.
  • WOO, H. S. (2007). “Critical Success Factors For Implementing ERP: The Case of A Chinese Electronics Manufacturer”, Journal of Manufacturing Technology Management, Vol.18, No.4, 431-442.
  • WEİ, C.C., Chen-Fu CHİEN,C.F ve WANG,M.J.J. (2005), An AHP-Based Approach To ERP System Selection , Int. J. Production Economics 96, 47–62.
  • WU, L. C., ONG, C. S., ve HSU, Y. W. (2008). “Active ERP Implementation Management: A Real Options Perspective”, The Journal of Systems and Software, Vol.81, 1039-1050.
  • ZABJEK, D., KOVACIC A., ve STEMBERGER, I. M. (2009). “The İnfluence Of Business Process Management And Some Other Csfs On Successful ERP İmplementation”, Business Process Management Journal, Vol.15 No.4, 588-608.

Kurumsal Kaynak Planlaması Uygulamalarının Kritik Başarı Faktörleri - İMKB Şirketleri Üzerine Bir Araştırma

Year 2013, Volume: 3 Issue: 6, 77 - 90, 31.12.2013

Serkan Bayraktaroğlu , Mustafa Demirci , Metin Uluköy

Abstract

Kurumsal kaynak planlaması (KKP) sistemleri geleneksel sistemlerden daha farklı ve karmaşıktır. KKP sistemlerinin karmaşık olması uygulamada önemli riskler taşımasına neden olmaktadır. Bu riskler örgütün bütününde, KKP sistemleri uygulamalarında ve iş süreçlerinde görülmektedir. KKP’nin yüksek riskli sistemler olması bu sistemlerin uygulanmasını zorlaştırmaktadır. KKP önemli yatırım, kaynak ve zaman maliyetlerini ortaya çıkarmasına rağmen başarıyı garanti etmez. Çalışmamızın amacı, KKP yazılımlarının başarılı bir biçimde uygulanması için dikkate alınması gereken faktörleri belirlemek ve bu faktörlerin KKP uygulama başarısı üzerindeki etkisini analiz ederek önerilerde bulunmaktır. Çalışmamız Türkiye’de faaliyette bulunan ve İstanbul Menkul Kıymetler Borsa’sında (İMKB) hisseleri işlem gören işletmeler üzerine yapılan bir uygulamayla açıklanmıştır.

Keywords

Kurumsal Kaynak Planlaması Başarı faktörleri Başarı faktörleri Kurumsal Planlama

References

  • AHN, B., ve CHOİ S., (2008), “ERP System Selection Using A Simulation-Based AHP Approach: A Case Of Korean Homeshopping Company”, Journal Of The Operational Research Society ,59, 322 –330.
  • AKKERMANS, H., ve HELDEN, K. V. (2002). “Vicious And Virtuous Cycles in ERP Implementation: A Casestudy of Interrelations Between Critical Success Factors”, European Journal of Information Systems, Vol.11, 35-46.
  • AI-MUDIMIGH, S. A. (2007). “The Role And Impact of Business Process Management In Enterprise Systems Implementation”, Business Process Management Journal, Vol.13 No.6, 866-874.
  • ALOINI, D., DULMIN, R., ve MININNO, V. (2007), “Risk management in ERP Project Introduction: Reivew Of The Literatüre”, Information&Management, Vol.44, pp. 547-567.
  • BAGCHI, S., KANUNGA S., ve DOSGUPT S. (2003). “Modeling Use of Enterprise Resource Planning Systems: A path analtic study”, European Journal Information Systems, Vol:12, No.2, 142-158.
  • BRADFORD, M., ve FLORIN, J. (2003). “Examining The Role Of Innovation Diffusion Factors On The Implementation Success Of Enterprise Resource Planning Systems International”, Journal Of Accounting Information Systems, Vol.4, 205-225
  • Can UNAL,C., ve GUNER, M.G. (2009), Selection Of ERP Suppliers Using AHP Tools İn The Clothing İndustry, International Journal Of Clothing Science And Technolog, Vol. 21 No. 4, 239-251.
  • CARSON, A. W. (2005). “Successful Implementation Of Enterprise Resource Planning Software: A Delphi Study”, Yayınlanmamış Doktora Tezi, Capella University, January.
  • DAVENPORT H. T. (1998). ‘Putting The Enterprise Into The Enterprise Systems’, Arward Business Review, Vol.76, No.121
  • DEZDAR, S., ve SULAIMAN, A. (2009).“Successful Enterprise Resource Planning Implementation: Taxonomy Of Criticaı Factors”, Industrial Management & Data Systems, Vol. 109, No. 8, 1037-1052.
  • DOOM, C., MILIS, K., POELMANS, S., ve BLOEMEN, E. (2010). “Critical Success Factors For ERP Implementations in Belgian Smes”, Journal of Enterprise Information Management, Vol.23, No.3, 378-406.
  • EHIE, C. I., ve MADSEN, M. (2005). “Identifying Critical Issues in Enterprise Resource Planning (ERP) Implementation”, Computers in Industry, Vol.56, No.6, 545-557.
  • ERKAN, T. E. (2008), ERP Kurumsal Kaynak Planlaması, Atılım Üniversitesi Yayınları, Birinci Baskı, Ankara.
  • FINNEY, S., ve CORBETT M. (2007). ”ERP Implementation: A Compilation And Analysis Of Critical Success Factors”, Business Process Management Journal, Vol.13, No.3, 329-347.
  • GRABOT, B., ve GENOULAZ, V. B. (2005). “Special Issue On Enterprise Resource Planning (Erp) Systems”, Computers in Industry, Vol.56, No.507, 507-509.
  • HONG, K. K., ve KİM, G. Y. (2002). “The Criticial Succes Factors For ERP Implementation: An Organizational Fit Perspective”, Information& Management, Vol.40, 25-40.
  • KINGS F. S., ve BURGESS F.T. (2006). “Beyond Critical Success Factors: A Dynamic Model of Enterprise System Innovation”, International Journal of Information Management, Vol, 26, 59-69.
  • LIU, A. Z., ve SEDDON B. P. (2009). “Understanding How Project Critical Success Factors Affect Organizational Benefits From Enterprise Systems”, Business Process Management Journal, Vol. 15 No.5, pp.716-743.
  • NAH, F. F.H., JANET L. S. Lau ve KUANG, J. (2001). “Critical Factors For Successful Implementation of Enterprise Systems” Business Process Management Journal, Vol.7, No.3, 285-296.
  • NGAI, W.T. E., LAW, C. H. C. ve WAT, K.T, F. (2008). “Examining The Critical Success Factors in The Adoption Of Enterprise Resource Planning”, Computers in Industry, Vol. 59, 548-564.
  • PERÇİN, S.(2008), Using The ANP Approach İn Selecting And Benchmarking ERP Systems, Benchmarking: An International Journal Vol. 15 No. 5, 630-649.
  • PLANT, R., ve WILLCOCKS, L. (2007). “Critical Success Factors in Internatıonal ERP Implementatıons: A Case Research Approach”, The Journal of Computer Information Systems, Vol. 47, No.3, 60-70.
  • SOJA, P., (2006). “Implementations: Lessons From Practice”, Journal of Enterprise Information Management, Vol.19 No.6, 646-661.
  • ULRİCH, R. (2007). “Critical Success Factors For Implementing Enterprise Portals: A Comparison With Erp Implementations”, Business Process Management Journal, Vol.13 No.4, 538-552.
  • WOO, H. S. (2007). “Critical Success Factors For Implementing ERP: The Case of A Chinese Electronics Manufacturer”, Journal of Manufacturing Technology Management, Vol.18, No.4, 431-442.
  • WEİ, C.C., Chen-Fu CHİEN,C.F ve WANG,M.J.J. (2005), An AHP-Based Approach To ERP System Selection , Int. J. Production Economics 96, 47–62.
  • WU, L. C., ONG, C. S., ve HSU, Y. W. (2008). “Active ERP Implementation Management: A Real Options Perspective”, The Journal of Systems and Software, Vol.81, 1039-1050.
  • ZABJEK, D., KOVACIC A., ve STEMBERGER, I. M. (2009). “The İnfluence Of Business Process Management And Some Other Csfs On Successful ERP İmplementation”, Business Process Management Journal, Vol.15 No.4, 588-608.
There are 28 citations in total.

Details

Primary Language Turkish
Subjects Financial Forecast and Modelling
Journal Section Makaleler
Authors

Serkan Bayraktaroğlu

Mustafa Demirci

Metin Uluköy

Publication Date December 31, 2013
Submission Date May 1, 2013
Published in Issue Year 2013 Volume: 3 Issue: 6

Cite

APA Bayraktaroğlu, S., Demirci, M., & Uluköy, M. (2013). Kurumsal Kaynak Planlaması Uygulamalarının Kritik Başarı Faktörleri - İMKB Şirketleri Üzerine Bir Araştırma. Yalova Sosyal Bilimler Dergisi, 3(6), 77-90.
AMA Bayraktaroğlu S, Demirci M, Uluköy M. Kurumsal Kaynak Planlaması Uygulamalarının Kritik Başarı Faktörleri - İMKB Şirketleri Üzerine Bir Araştırma. YSBD. December 2013;3(6):77-90.
Chicago Bayraktaroğlu, Serkan, Mustafa Demirci, and Metin Uluköy. “Kurumsal Kaynak Planlaması Uygulamalarının Kritik Başarı Faktörleri - İMKB Şirketleri Üzerine Bir Araştırma”. Yalova Sosyal Bilimler Dergisi 3, no. 6 (December 2013): 77-90.
EndNote Bayraktaroğlu S, Demirci M, Uluköy M (December 1, 2013) Kurumsal Kaynak Planlaması Uygulamalarının Kritik Başarı Faktörleri - İMKB Şirketleri Üzerine Bir Araştırma. Yalova Sosyal Bilimler Dergisi 3 6 77–90.
IEEE S. Bayraktaroğlu, M. Demirci, and M. Uluköy, “Kurumsal Kaynak Planlaması Uygulamalarının Kritik Başarı Faktörleri - İMKB Şirketleri Üzerine Bir Araştırma”, YSBD, vol. 3, no. 6, pp. 77–90, 2013.
ISNAD Bayraktaroğlu, Serkan et al. “Kurumsal Kaynak Planlaması Uygulamalarının Kritik Başarı Faktörleri - İMKB Şirketleri Üzerine Bir Araştırma”. Yalova Sosyal Bilimler Dergisi 3/6 (December 2013), 77-90.
JAMA Bayraktaroğlu S, Demirci M, Uluköy M. Kurumsal Kaynak Planlaması Uygulamalarının Kritik Başarı Faktörleri - İMKB Şirketleri Üzerine Bir Araştırma. YSBD. 2013;3:77–90.
MLA Bayraktaroğlu, Serkan et al. “Kurumsal Kaynak Planlaması Uygulamalarının Kritik Başarı Faktörleri - İMKB Şirketleri Üzerine Bir Araştırma”. Yalova Sosyal Bilimler Dergisi, vol. 3, no. 6, 2013, pp. 77-90.
Vancouver Bayraktaroğlu S, Demirci M, Uluköy M. Kurumsal Kaynak Planlaması Uygulamalarının Kritik Başarı Faktörleri - İMKB Şirketleri Üzerine Bir Araştırma. YSBD. 2013;3(6):77-90.