AN ADDITIVE APPROACH WITH MULTI-CRITERIA DECISION MAKING METHODS ON EVALUATION OF SUPPLIER PERFORMANCE

Year 2017, Volume: 15 Issue: 2, 28 - 46, 31.05.2017

Gökhan Akyüz , Salih Aka

https://doi.org/10.11611/yead.277893

Cited By: 9

Abstract

In today's competitive environment, the firms have to reduce their supply risks and costs, on the
other hand, they have to optimize business processes, and respond to changing customer demands by
managing their supply chains. Evaluations and monitoring of existing supplier performances are as
important as selection of new suppliers for managerial effectiveness of supply chain. In this study,
supplier performances of an international firm were examined with Multi-Criteria Decision Making
methods such as PSI and TOPSIS. Using two-year data set, 19 suppliers and five criteria determined by
the firm were included in the study. The relative importance weights of criteria needed for TOPSIS were  identified with CRITIC Method. Two different ranking classes identified with PSI and TOPSIS merged
under an additive ranking class. Finally, the supplier performances were compared through this
additive ranking class. 

Keywords

Supplier Performance, PSI, TOPSIS, CRITIC Method, Borda Count Method

ÇOK KRİTERLİ KARAR VERME TEKNİKLERİYLE TEDARİKÇİ PERFORMANSI DEĞERLENDİRMEDE TOPLAMSAL BİR YAKLAŞIM

Abstract

İşletmelerin
günümüz rekabet koşullarında tedarik zincirlerini yöneterek, tedarik riskini
azaltmaları, maliyetlerini düşürmeleri, diğer taraftan iş süreçlerini optimize
etmeli ve değişen müşteri taleplerine hızlı cevap verebilmelidirler. Tedarik
zincirinin yönetimsel etkinliği için yeni tedarikçilerin seçimi kadar mevcut
tedarikçilerin performansının değerlendirilmesi ve takibi de önemlidir. Bu
çalışmada, yurtiçi ve yurtdışı tedarikçilerle çalışan bir firmanın tedarikçi
performansları PSI, TOPSIS ve VIKOR gibi üç farklı Çok Kriterli Karar Verme
Yöntemi ile incelenmiştir. Yaklaşık iki yıllık veri seti kullanılarak firma
tarafından hesaplanan beş gösterge ve 19 tedarikçi çalışma kapsamına
alınmıştır.  TOPSIS ve VIKOR için gerekli olan kriterlerin göreceli önem
ağırlıkları CRITIC Yöntem ile tespit edilmiştir. PSI, TOPSIS ve VIKOR
yöntemleri ile elde edilen üç farklı sıralama sınıfı, Borda Sayım Yöntemiyle
tek bir toplamsal sınıf altında birleştirilmiştir. Son olarak bu toplamsal
sıralama sınıfı yoluyla tedarikçilerin performansı karşılaştırılmıştır.

Keywords

Tedarikçi Performansı, PSI, TOPSIS, VIKOR, CRITIC Yöntem, Borda Sayım

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