Araştırma Makalesi
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İşyeri Nezaketsizliğinin İşe Adanmaya Etkisinde Psikolojik Sermaye Bileşenlerinin Rolü

Yıl 2022, Cilt: 6 Sayı: 2, 2235 - 2259, 31.05.2022
https://doi.org/10.29023/alanyaakademik.1030523

Öz

Bu çalışmada öncelikle işyeri nezaketsizliğinin işe adanma üzerinde ne kadar etkili olduğu ve daha sonra işe adanmanın öncülleri arasında yer alan psikolojik sermaye bileşenlerinin işyeri nezaketsizliği ile işe adanma arasındaki ilişkide aracılık rolü üstlenip üstlenmediği incelenmiştir. Bu kapsamda Kütahya’daki özel eğitim kurumlarında görev yapan 338 öğretmenden elde edilen veriler ile araştırma modeli IBM SPPS 20.0 programına eklenti olarak kullanılan Process Makro yardımı ile test edilmiştir. Araştırma sonuçlarına göre çalışma arkadaşlarından kaynaklanan işyeri nezaketsizliğinin işe adanma üzerinde olumsuz etkiye sahip olduğu ve bu ilişkide psikolojik sermaye bileşenlerinden öz yeterlilik ve umudun aracılık rolüne sahip olduğu görülmüştür.

Destekleyen Kurum

TUBİTAK 2211 Genel Yurt İçi Doktora Burs Programı

Kaynakça

  • AKÇAY, A. & ÖZDEMİR, E. (2018). “Satış Elemanlarının Cinsiyet Kimliğinin Satış Performansı Üzerindeki Etkisi ve Biyolojik Cinsiyetin Düzenleyici Rolü: Perakendecilik Sektöründe Bir Araştırma”. Social Sciences Studies Journal, 4 (27): 5983-6001.
  • ALBRECHT S. L. (2010). “Employee engagement: 10 key questions for research and practice”. In Handbook of Employee Engagement: Perspectives, Issues, Research and Practice, (Ed.), S. L. Albrecht, pp. 1–19. Cheltenham, UK: Edward Elgar.
  • AL-HAWARI, M. A., BANI-MELHEM, S. & QURATULAIN, S. (2019). "Do Frontline Employees Cope Effectively with Abusive Supervision and Customer Incivility? Testing the Effect of Employee Resilience”, Journal of Business and Psychology, 1-18.
  • ALOLA, U. V., AVCİ, T. & OZTUREN, A. (2018). “Organization Sustainability through Human Resource Capital: The Impacts of Supervisor Incivility and Self-Efficacy”, Sustainability, 10: 1-16
  • ALVARO, C., LYONS, R. F., WARNER, G., HOBFOLL, S. E., MARTENS, P. J., LABONTE, R. & BROWN, E. R. (2010). “Conservation of resources theory and research use in health systems”, Implementation Science, 5(79): 1-20.
  • ANDERSSON, L. M. & PEARSON, C. M. (1999). “Tit for Tat? The Spiraling Effect of Incivility in The Workplace”, Academy of Management Review, 2(3): 452-471.
  • ATTRIDGE, M. (2009). “Measuring and Managing Employee Work Engagement: A Review of the Research and Business Literature”, Journal of Workplace Behavioral Health, 24: 383-398.
  • AUJLA, S. (2010). Exploring the Structural Tenets of Workplace Incivility Using A Mixed Methods Research Approach, The Faculty of Graduate Studies of The University of Guelph, Master of Arts, Canada.
  • AVEY, J. B., REICHARD, R. J., LUTHANS, F. & MHATRE, K. H. (2011). “Meta-Analysis of the Impact of Positive Psychological Capital on Employee Attitudes, Behaviors, and Performance”, Human Resource Development Quarterly, 22 (2): 127-152.
  • AVEY, J. B., WERNSING, T. S. VE LUTHANS, F. (2008). “Can Positive Employess Help Positive Organizational Change? Impact of Psychological Capital and Emotions on Relevant Attitudes and Behaviors”, The Journal of Applied Behavioral Science, 44 (1): 48–70.
  • AYBAS, M. & ACAR, A. C. (2017). “The Effect of Human Resource Management Practices on Employees’ Work Engagement and the Mediating and Moderating Role of Positive Psychological Capital”, International Review of Management and Marketing, 7 (1): 363-372.
  • AYBAS, M. (2014). İnsan kaynakları uygulamalarının çalışanların işe adanmışlığı üzerindeki etkisi ve pozitif psikolojik sermayenin aracı rolü. İstanbul Üniversitesi, Yayınlanmış Doktora Tezi, Sosyal Bilimler Enstitüsü, İstanbul.
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The Role of Psychological Capital Components in the Effect of Workplace Incivility on Work Engagement

Yıl 2022, Cilt: 6 Sayı: 2, 2235 - 2259, 31.05.2022
https://doi.org/10.29023/alanyaakademik.1030523

Öz

In this study, first of all, how effective workplace incivility is on work engagement and then whether the psychological capital components, which are among the antecedents of work engagement, play a mediating role in the relationship between workplace incivility and work engagement are examined. In this context, the research model was tested with the help of Process Macro, which is used as an add-on to the IBM SPPS 20.0 program with the data obtained from 338 teachers working in private education institutions in Kütahya. According to the results of the research, it has been seen that workplace incivility caused by coworkers has a negative effect on work engagement, and self-efficacy and hope, which are the components of psychological capital, has a mediating role in this relationship.

Kaynakça

  • AKÇAY, A. & ÖZDEMİR, E. (2018). “Satış Elemanlarının Cinsiyet Kimliğinin Satış Performansı Üzerindeki Etkisi ve Biyolojik Cinsiyetin Düzenleyici Rolü: Perakendecilik Sektöründe Bir Araştırma”. Social Sciences Studies Journal, 4 (27): 5983-6001.
  • ALBRECHT S. L. (2010). “Employee engagement: 10 key questions for research and practice”. In Handbook of Employee Engagement: Perspectives, Issues, Research and Practice, (Ed.), S. L. Albrecht, pp. 1–19. Cheltenham, UK: Edward Elgar.
  • AL-HAWARI, M. A., BANI-MELHEM, S. & QURATULAIN, S. (2019). "Do Frontline Employees Cope Effectively with Abusive Supervision and Customer Incivility? Testing the Effect of Employee Resilience”, Journal of Business and Psychology, 1-18.
  • ALOLA, U. V., AVCİ, T. & OZTUREN, A. (2018). “Organization Sustainability through Human Resource Capital: The Impacts of Supervisor Incivility and Self-Efficacy”, Sustainability, 10: 1-16
  • ALVARO, C., LYONS, R. F., WARNER, G., HOBFOLL, S. E., MARTENS, P. J., LABONTE, R. & BROWN, E. R. (2010). “Conservation of resources theory and research use in health systems”, Implementation Science, 5(79): 1-20.
  • ANDERSSON, L. M. & PEARSON, C. M. (1999). “Tit for Tat? The Spiraling Effect of Incivility in The Workplace”, Academy of Management Review, 2(3): 452-471.
  • ATTRIDGE, M. (2009). “Measuring and Managing Employee Work Engagement: A Review of the Research and Business Literature”, Journal of Workplace Behavioral Health, 24: 383-398.
  • AUJLA, S. (2010). Exploring the Structural Tenets of Workplace Incivility Using A Mixed Methods Research Approach, The Faculty of Graduate Studies of The University of Guelph, Master of Arts, Canada.
  • AVEY, J. B., REICHARD, R. J., LUTHANS, F. & MHATRE, K. H. (2011). “Meta-Analysis of the Impact of Positive Psychological Capital on Employee Attitudes, Behaviors, and Performance”, Human Resource Development Quarterly, 22 (2): 127-152.
  • AVEY, J. B., WERNSING, T. S. VE LUTHANS, F. (2008). “Can Positive Employess Help Positive Organizational Change? Impact of Psychological Capital and Emotions on Relevant Attitudes and Behaviors”, The Journal of Applied Behavioral Science, 44 (1): 48–70.
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  • PEARSON, C.M. & PORATH, C. L. (2005). “On the nature, consequences and remedies of workplace incivility: No time for “nice”? Think again”, Academy of Management Executive, 19 (1): 7-18.
  • PORATH, C. L. & PEARSON, C. M. (2010). “The Cost of Bad Behaviour”, Organizational Dynamics, 39(1): 64-71.
  • PREACHER, K. J. & HAYES, A. F. (2004). “SPSS and SAS procedures for estimating indirect effects in simple mediation models”, Behavior Research Methods, Instruments, & Computers, 36(4): 717-731.
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  • ROBERTS, S. J., SCHERER, L. L. & BOWYER, C. J. (2011). “Job Stress and Incivility: What Role Does Psychological Capital Play?”, Journal of Leadership & Organizational Studies, 18(4) 449– 458.
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  • XANTHOPOULOU, D., BAKKER, A. B., DEMEROUTI E. & SCHAUFELI, W. B. (2009). “Work engagement and financial returns: A diary study on the role of job and personal resources”, Journal of Occupational and Organizational Psychology, 82: 183–200.
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  • ZHONG, X. N., LI, X. LIU, T. & CHEN, Y. W. (2016). “The Mediator Role of Psychological Capital: A Study Among Authentic Leadership, Work Engagement, and Psychological Capital”, IEEE International Conference on Industrial Engineering and Engineering Management, 1861-1865.
Toplam 103 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Finans
Bölüm Makaleler
Yazarlar

Hilal Baran 0000-0002-4254-9566

Ceren Karavelioğlu 0000-0002-3984-6703

Yayımlanma Tarihi 31 Mayıs 2022
Kabul Tarihi 12 Nisan 2022
Yayımlandığı Sayı Yıl 2022 Cilt: 6 Sayı: 2

Kaynak Göster

APA Baran, H., & Karavelioğlu, C. (2022). İşyeri Nezaketsizliğinin İşe Adanmaya Etkisinde Psikolojik Sermaye Bileşenlerinin Rolü. Alanya Akademik Bakış, 6(2), 2235-2259. https://doi.org/10.29023/alanyaakademik.1030523