Covid-19 Salgınının Yeme ve İçme Sektöründe Bulunan İşletmeler Üzerindeki Etkilerinin Araştırılması: Ağrı İli Örneği

Yıl 2023, Cilt: 7 Sayı: 2, 945 - 961, 31.05.2023

Ahmet Gümüş

https://doi.org/10.29023/alanyaakademik.1214509

Öz

Bu çalışmada Covid-19 salgınının Ağrı ilindeki yeme-içme sektöründe hizmet veren işletmelere olan etkisinin nitel araştırma yöntemiyle araştırılması amaçlanmıştır. Bu doğrultuda yapılan yüz yüze mülakat aracılığıyla elde edilen bulgularda, Covid-19 salgınının işletmelerin ciroları, kârları, zorunlu gider ödemeleri, personel istihdamı üzerinde olumsuz etkilerinin varlığı saptanmıştır. Ayrıca işletmelerin çoğunluğunun kadın personel istihdam etmediği, ancak yarısından fazlasının sosyal medyayı işletmelerinin tanıtımında kullandıkları tespit edilmiştir. Bu çalışmanın gerek literatüre gerekse de Ağrı ilindeki yeme-içme sektöründe hizmet veren işletme yöneticilerine liderlik vasıflarıyla krizleri yönetebilmeleri yönünden faydalı olabileceği düşünülmektedir.

Anahtar Kelimeler

Covid-19 Salgını, İşletmeler, Kriz Yönetimi, Liderlik, Sosyal Medya Yönetimi

Researching the Effects of Covid-19 Epidemic on the Establishments in the Refreshment Sector: Example of Ağrı Province

Öz

In this study, it has been aimed to research the effect of Covid-19 epidemic for the establishments serving in the refreshment sector in Ağrı province by the qualitative research. In the findings obtained accordingly through face to face interviews, it has been determined that Covid-19 pandemic has got negative effects on the indorsement, profits, obligatory expense payments, and personnel employment of the establishments. Furthermore, more than half of them have used the social media to advertise their establishments. It is thought that this study can be useful for both the literature and the establishment managers serving in the refreshment sector in Ağrı province in order to be able to manage the crisis by their leadership qualifications.

Anahtar Kelimeler

Covid-19 Epidemic, Establishments, Crisis Management, Leadership, Social Media Management.

Kaynakça

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