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A Qualitative Research on the Challenges Faced by Healthcare Professionals During the Covid-19 Pandemic

Yıl 2022, , 97 - 106, 31.03.2022

Dilek Kocabaş , Ahmet Yasin Şenyurt

https://doi.org/10.11616/asbi.958861

Öz

The COVID-19 pandemic is a deadly, never-before-seen epidemic that is spreading rapidly around the world. This epidemic affected the whole society, especially health workers, both physiologically and psychologically. In this context, our study aimed to examine the difficulties faced by our healthcare professionals working under difficult conditions during the Covid-19 pandemic. For this purpose, a semi-structured questionnaire was created and qualitative interviews were conducted with 8 health personnel. As a result of the study, it was determined that the factor that the participants experienced the most difficulty during the Covid-19 period was related to the changes in working conditions. It was revealed that these factors were followed by the psychological problems experienced by the participants in this period and the excessive workload.

Anahtar Kelimeler

Workload Burnout Health-Care System

Kaynakça

  • Barello, S., Palamenghi, L. & Graffigna, G. (2020), Burnout and Somatic Symptoms Among Frontline Healthcare Professionals at The Peak of the Italian COVID-19 Pandemic, Psychiatry Research, 290, 1-4.
  • Chen, Q., Liang, M., Li, Y., Guo, J., Fei, D., Wang, L., He, L., Sheng, C., Cai, Y., Li, X., Wang, J. & Zhang, Z. (2020). Mental Health Care for Medical Staff in China During the COVID-19 Outbreak, The Lancet Psychiatry, 7(4), 15–16.
  • Daly, M., Sutin, A. & Robinson, E. (2020), Longitudinal Changes İn Mental Health and the COVID-19 Pandemic: Evidence from the UK Household Longitudinal Study, Psychological Medicine, 1-10.
  • De Jonge, J., Janssen, P. P. M. and Van Breukelen, G. J. P. (1996). Testing the Demand-Control-Support Model Among Health Care Professionals: A Structural Equation Model, Work Stress, 10, 209-224.
  • Embriaco, N., Papazian, L., Kentish-Barnes, N., Pochard, F., & Azoulay, E. (2007), Burnout Syndrome among Critical Care Healthcare Workers, Current Opinion in Critical Care, 13, 482-488.
  • Escribà-Agüir, V., Martín-Baena, D. & Pérez-Hoyos, S. (2006), Psychosocial Work Environment and Burnout Among Emergency Medical And Nursing Staff, International Archives of Occupational and Environmental Health, 80(2), 127-133.
  • Garcia, G. M. & Calvo, J. C. A. (2021), The Threat of COVID-19 and its influence on Nursing Staff Burnout, Journal Advanced Nursing, 77, 832-844.
  • Giusti, E.M., Pedroli, E., D'Aniello, G.E., Badiale, C.S., Pietrabissa, G., Manna, C., ... & Molinari, E. (2020), The Psychological İmpact Of The COVID-19 Outbreak On Health Professionals: A Cross-Sectional Study, Frontiers in Psychology, 11, 1-23.
  • Goldberg, R., Boss, R. W., Chan, L., Goldberg, J., Mallon, W. K., Moradzadeh, D., Goodman, G. A. & McConkie, M. L. (1996), Burnout and its Correlates in Emergency Physicians: Four Years' Experience with A Wellness Booth, Academic Emergency Medicine, 3, 1156–1164.
  • Holmes, E. A., O'Connor, R. C., Perry, V. H., Tracey, I., Wessely, S., Arseneault, L.,... and Ford, T. (2020), Multidisciplinary Research Priorities for the Covid-19 Pandemic: A Call for Action for Mental Health Science, The Lancet Psychiatry, 7, 547-560.
  • Istanbul Provincial Health Directorate, (2021), Online Spiritual Support in The Corona Virus Pandemic, Retrieved 26.04.2021 from https://istanbulism.saglik.gov.tr/TR,180686/korona-virus-pandemisinde-online-ruhsal-destek.html.
  • Kumar, S. (2007), Burnout in Psychiatrists, World Psychiatry, 6, 186-189.
  • Lasalvia, A., Amaddeo, F., Porru, S., Carta, A., Tardivo, S., Bovo, C., Ruggeri, M., & Bonetto, C. (2021), Levels Of Burn-Out Among Healthcare Workers During The COVID-19 Pandemic And Their Associated Factors: A Cross-Sectional Study in A Tertiary Hospital of A Highly Burdened Area Of North-East Italy, BMJ Open, 11(1), 1-12.
  • Manzano García, G, & Ayala Calvo, J.C. (2021), The Threat Of COVID-19 And İts İnfluence On Nursing Staff Burnout, Journal of Advanced Nursing. 77(2), 832-844.
  • Maslach, C. & Goldberg, J. (1998), Prevention of Burnout: New Perspectives, Applied and Preventive Psychology, 7, 63-74.
  • Maslach, C. & Jackson, S. E. (1981). The Measurement of Experienced Burnout, Journal of Occupational Behaviour, 2, 99-113.
  • Maslach, C., Schaufeli, W. B. & Leiter, M. P. (2001), Job Burnout, Annual Review of Psychology, 52, 397-422.
  • Matsuo, T., Kobayashi, D., Taki, F., Sakamoto, F., Uehara, Y., Mori, N., & Fukui, T. (2020), Prevalence of Health Care Worker Burnout during the Coronavirus Disease 2019 (COVID-19) Pandemic in Japan, JAMA Network Open, 3(8), 1-4.
  • Ndetei, D. M., Pizzo, M., Maru, H. et al. (2008), Burnout in Staff Working at the Mathari Psychiatric Hospital, African Journal of Psychiatry, 11, 199-203.
  • Pappa, S., Barnett, J., Berges, I., & Sakkas, N. (2021), Tired, Worried and Burned Out, but Still Resilient: A Cross-Sectional Study of Mental Health Workers in the UK during the COVID-19 Pandemic, International Journal of Environmental Research and Public Health, 18(9), 1-14.
  • Shih, F. J., Gau, M. L., Kao, C. C., Yang, C. Y., Lin, Y. S., Liao, Y. C. & Sheu, S. J. (2007), Dying and Caring on the Edge: Taiwan’s Surviving Nurses’ Reflections on Taking Care of Patients with Severe Acute Respiratory Syndrome, Applied Nursing Research, 20(4), 171–180.
  • Turkish Psychiatric Association, (2020), Sağlık Çalışanlarına Destek Hattı Açıldı!, https://psikiyatri.org.tr/2174/turkiye-psikiyatri-dernegi-saglik-calisanlarina-destek-hatti-acildi, Date Access: 23.04.2021.
  • TÜSPE. (2020), Covid-19 Pandemi Yönetiminde Türkiye Örneği: Sağlık Politikası Uygulamaları ve Stratejileri. Retrieved 04.04.2021 from https://www.tuseb.gov.tr/tuspe/yayinlar/raporlar.
  • Twenge, J. M. & Joiner, T. E. (2020), U.S. Census Bureau Assessed Prevalence of Anxiety And Depressive Symptoms in 2019 and During the 2020 Covid-19 Pandemic, Depression and Anxiety, 19, 1-3.
  • West, C. P., Dyrbye, L. N. & Shanafelt, T. D. (2018). Physician Burnout: Contributors, Consequences and Solutions, Journal of Internal Medicine, 283(6), 516-529.
  • West, C. P., Tan, A. D., Habermann, T. M., Sloan, J. A. & Shanafelt, T. D. (2009), Association of Resident Fatigue and Distress with Perceived Medical Errors, Journal of the American Medical Association, 302(12), 1294-1300.
  • WHO. (2021), Coronavirus Disease (COVID-19) Pandemic, Retrieved 25.03.2021, from https://covid19.who.int/.
  • WHO. (2021), Covid-19 Response Fund, Retrieved 25.04.2021 from https://covid19.who.int/region/euro/country/tr. /euro/country/trCo
  • Williams, E. S., Manwell, L. B., Konrad, T. R. & Linzer, M. (2007), The Relationship of Organizational Culture, Stress, Satisfaction and Burnout with Physician-Reported Error and Suboptimal Patient Care: Results from the MEMO Study, Health Care Management Review, 32(3), 203-212.
  • Williams, S., Dale, J., Glucksman, E. & Welesley, A. (1997). Senior House Officers’ Work Related Stressors, Psychological Distress, and Confidence İn Performing Clinical Tasks in Accident and Emergency: A Questionnaire Study, British Medical Journal, 314, 713-718.
  • Zhao, G. (2020), Taking Preventive Measures Immediately: Evidence from China on COVID-19, Gaceta Sanitaria, 34(3), 17-219.

COVID-19 Pandemisinde Sağlık Çalışanlarının Karşılaştıkları Güçlükler Üzerine Nitel Bir Araştırma

Yıl 2022, , 97 - 106, 31.03.2022

Dilek Kocabaş , Ahmet Yasin Şenyurt

https://doi.org/10.11616/asbi.958861

Öz

COVID-19 pandemisi, dünya çapında hızla yayılan, daha önce hiç görülmeyen ölümcül bir salgındır. Bu salgın başta sağlık çalışanları olmak üzere tüm toplumu fizyolojik olarak etkilediği gibi psikolojik olarak da yakından etkilemiştir. Bu kapsamda çalışmamızda, Covid-19 pandemisi sürecinde zor şartlar altında çalışan sağlık çalışanlarımızın karşılaştıkları güçlükleri incelemek amaçlanmıştır. Bu amaçla yarı yapılandırılmış soru formu oluşturulmuş ve 8 sağlık personeli ile nitel görüşme gerçekleştirilmiştir. Çalışma sonucunda, Covid-19 döneminde katılımcıların en fazla zorluk yaşadıkları faktörün çalışma şartlarında yaşanan değişikliklerle ilgili olduğu tespit edilmiştir. Bu faktörleri bu dönemde katılımcıların yaşadıkları psikolojik problemlerin ve aşırı iş yoğunluğunun takip ettiği ortaya çıkmıştır.

Anahtar Kelimeler

İş Yükü Tükenmişlik Sağlık Sistemi

Kaynakça

  • Barello, S., Palamenghi, L. & Graffigna, G. (2020), Burnout and Somatic Symptoms Among Frontline Healthcare Professionals at The Peak of the Italian COVID-19 Pandemic, Psychiatry Research, 290, 1-4.
  • Chen, Q., Liang, M., Li, Y., Guo, J., Fei, D., Wang, L., He, L., Sheng, C., Cai, Y., Li, X., Wang, J. & Zhang, Z. (2020). Mental Health Care for Medical Staff in China During the COVID-19 Outbreak, The Lancet Psychiatry, 7(4), 15–16.
  • Daly, M., Sutin, A. & Robinson, E. (2020), Longitudinal Changes İn Mental Health and the COVID-19 Pandemic: Evidence from the UK Household Longitudinal Study, Psychological Medicine, 1-10.
  • De Jonge, J., Janssen, P. P. M. and Van Breukelen, G. J. P. (1996). Testing the Demand-Control-Support Model Among Health Care Professionals: A Structural Equation Model, Work Stress, 10, 209-224.
  • Embriaco, N., Papazian, L., Kentish-Barnes, N., Pochard, F., & Azoulay, E. (2007), Burnout Syndrome among Critical Care Healthcare Workers, Current Opinion in Critical Care, 13, 482-488.
  • Escribà-Agüir, V., Martín-Baena, D. & Pérez-Hoyos, S. (2006), Psychosocial Work Environment and Burnout Among Emergency Medical And Nursing Staff, International Archives of Occupational and Environmental Health, 80(2), 127-133.
  • Garcia, G. M. & Calvo, J. C. A. (2021), The Threat of COVID-19 and its influence on Nursing Staff Burnout, Journal Advanced Nursing, 77, 832-844.
  • Giusti, E.M., Pedroli, E., D'Aniello, G.E., Badiale, C.S., Pietrabissa, G., Manna, C., ... & Molinari, E. (2020), The Psychological İmpact Of The COVID-19 Outbreak On Health Professionals: A Cross-Sectional Study, Frontiers in Psychology, 11, 1-23.
  • Goldberg, R., Boss, R. W., Chan, L., Goldberg, J., Mallon, W. K., Moradzadeh, D., Goodman, G. A. & McConkie, M. L. (1996), Burnout and its Correlates in Emergency Physicians: Four Years' Experience with A Wellness Booth, Academic Emergency Medicine, 3, 1156–1164.
  • Holmes, E. A., O'Connor, R. C., Perry, V. H., Tracey, I., Wessely, S., Arseneault, L.,... and Ford, T. (2020), Multidisciplinary Research Priorities for the Covid-19 Pandemic: A Call for Action for Mental Health Science, The Lancet Psychiatry, 7, 547-560.
  • Istanbul Provincial Health Directorate, (2021), Online Spiritual Support in The Corona Virus Pandemic, Retrieved 26.04.2021 from https://istanbulism.saglik.gov.tr/TR,180686/korona-virus-pandemisinde-online-ruhsal-destek.html.
  • Kumar, S. (2007), Burnout in Psychiatrists, World Psychiatry, 6, 186-189.
  • Lasalvia, A., Amaddeo, F., Porru, S., Carta, A., Tardivo, S., Bovo, C., Ruggeri, M., & Bonetto, C. (2021), Levels Of Burn-Out Among Healthcare Workers During The COVID-19 Pandemic And Their Associated Factors: A Cross-Sectional Study in A Tertiary Hospital of A Highly Burdened Area Of North-East Italy, BMJ Open, 11(1), 1-12.
  • Manzano García, G, & Ayala Calvo, J.C. (2021), The Threat Of COVID-19 And İts İnfluence On Nursing Staff Burnout, Journal of Advanced Nursing. 77(2), 832-844.
  • Maslach, C. & Goldberg, J. (1998), Prevention of Burnout: New Perspectives, Applied and Preventive Psychology, 7, 63-74.
  • Maslach, C. & Jackson, S. E. (1981). The Measurement of Experienced Burnout, Journal of Occupational Behaviour, 2, 99-113.
  • Maslach, C., Schaufeli, W. B. & Leiter, M. P. (2001), Job Burnout, Annual Review of Psychology, 52, 397-422.
  • Matsuo, T., Kobayashi, D., Taki, F., Sakamoto, F., Uehara, Y., Mori, N., & Fukui, T. (2020), Prevalence of Health Care Worker Burnout during the Coronavirus Disease 2019 (COVID-19) Pandemic in Japan, JAMA Network Open, 3(8), 1-4.
  • Ndetei, D. M., Pizzo, M., Maru, H. et al. (2008), Burnout in Staff Working at the Mathari Psychiatric Hospital, African Journal of Psychiatry, 11, 199-203.
  • Pappa, S., Barnett, J., Berges, I., & Sakkas, N. (2021), Tired, Worried and Burned Out, but Still Resilient: A Cross-Sectional Study of Mental Health Workers in the UK during the COVID-19 Pandemic, International Journal of Environmental Research and Public Health, 18(9), 1-14.
  • Shih, F. J., Gau, M. L., Kao, C. C., Yang, C. Y., Lin, Y. S., Liao, Y. C. & Sheu, S. J. (2007), Dying and Caring on the Edge: Taiwan’s Surviving Nurses’ Reflections on Taking Care of Patients with Severe Acute Respiratory Syndrome, Applied Nursing Research, 20(4), 171–180.
  • Turkish Psychiatric Association, (2020), Sağlık Çalışanlarına Destek Hattı Açıldı!, https://psikiyatri.org.tr/2174/turkiye-psikiyatri-dernegi-saglik-calisanlarina-destek-hatti-acildi, Date Access: 23.04.2021.
  • TÜSPE. (2020), Covid-19 Pandemi Yönetiminde Türkiye Örneği: Sağlık Politikası Uygulamaları ve Stratejileri. Retrieved 04.04.2021 from https://www.tuseb.gov.tr/tuspe/yayinlar/raporlar.
  • Twenge, J. M. & Joiner, T. E. (2020), U.S. Census Bureau Assessed Prevalence of Anxiety And Depressive Symptoms in 2019 and During the 2020 Covid-19 Pandemic, Depression and Anxiety, 19, 1-3.
  • West, C. P., Dyrbye, L. N. & Shanafelt, T. D. (2018). Physician Burnout: Contributors, Consequences and Solutions, Journal of Internal Medicine, 283(6), 516-529.
  • West, C. P., Tan, A. D., Habermann, T. M., Sloan, J. A. & Shanafelt, T. D. (2009), Association of Resident Fatigue and Distress with Perceived Medical Errors, Journal of the American Medical Association, 302(12), 1294-1300.
  • WHO. (2021), Coronavirus Disease (COVID-19) Pandemic, Retrieved 25.03.2021, from https://covid19.who.int/.
  • WHO. (2021), Covid-19 Response Fund, Retrieved 25.04.2021 from https://covid19.who.int/region/euro/country/tr. /euro/country/trCo
  • Williams, E. S., Manwell, L. B., Konrad, T. R. & Linzer, M. (2007), The Relationship of Organizational Culture, Stress, Satisfaction and Burnout with Physician-Reported Error and Suboptimal Patient Care: Results from the MEMO Study, Health Care Management Review, 32(3), 203-212.
  • Williams, S., Dale, J., Glucksman, E. & Welesley, A. (1997). Senior House Officers’ Work Related Stressors, Psychological Distress, and Confidence İn Performing Clinical Tasks in Accident and Emergency: A Questionnaire Study, British Medical Journal, 314, 713-718.
  • Zhao, G. (2020), Taking Preventive Measures Immediately: Evidence from China on COVID-19, Gaceta Sanitaria, 34(3), 17-219.
Toplam 31 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Bölüm Araştırma Makaleleri
Yazarlar

Dilek Kocabaş 0000-0002-7403-2924

Ahmet Yasin Şenyurt 0000-0003-4779-9422

Yayımlanma Tarihi 31 Mart 2022
Gönderilme Tarihi 28 Haziran 2021
Yayımlandığı Sayı Yıl 2022

Kaynak Göster

APA Kocabaş, D., & Şenyurt, A. Y. (2022). A Qualitative Research on the Challenges Faced by Healthcare Professionals During the Covid-19 Pandemic. Abant Sosyal Bilimler Dergisi, 22(1), 97-106. https://doi.org/10.11616/asbi.958861
AMA Kocabaş D, Şenyurt AY. A Qualitative Research on the Challenges Faced by Healthcare Professionals During the Covid-19 Pandemic. ASBİ. Mart 2022;22(1):97-106. doi:10.11616/asbi.958861
Chicago Kocabaş, Dilek, ve Ahmet Yasin Şenyurt. “A Qualitative Research on the Challenges Faced by Healthcare Professionals During the Covid-19 Pandemic”. Abant Sosyal Bilimler Dergisi 22, sy. 1 (Mart 2022): 97-106. https://doi.org/10.11616/asbi.958861.
EndNote Kocabaş D, Şenyurt AY (01 Mart 2022) A Qualitative Research on the Challenges Faced by Healthcare Professionals During the Covid-19 Pandemic. Abant Sosyal Bilimler Dergisi 22 1 97–106.
IEEE D. Kocabaş ve A. Y. Şenyurt, “A Qualitative Research on the Challenges Faced by Healthcare Professionals During the Covid-19 Pandemic”, ASBİ, c. 22, sy. 1, ss. 97–106, 2022, doi: 10.11616/asbi.958861.
ISNAD Kocabaş, Dilek - Şenyurt, Ahmet Yasin. “A Qualitative Research on the Challenges Faced by Healthcare Professionals During the Covid-19 Pandemic”. Abant Sosyal Bilimler Dergisi 22/1 (Mart 2022), 97-106. https://doi.org/10.11616/asbi.958861.
JAMA Kocabaş D, Şenyurt AY. A Qualitative Research on the Challenges Faced by Healthcare Professionals During the Covid-19 Pandemic. ASBİ. 2022;22:97–106.
MLA Kocabaş, Dilek ve Ahmet Yasin Şenyurt. “A Qualitative Research on the Challenges Faced by Healthcare Professionals During the Covid-19 Pandemic”. Abant Sosyal Bilimler Dergisi, c. 22, sy. 1, 2022, ss. 97-106, doi:10.11616/asbi.958861.
Vancouver Kocabaş D, Şenyurt AY. A Qualitative Research on the Challenges Faced by Healthcare Professionals During the Covid-19 Pandemic. ASBİ. 2022;22(1):97-106.