Araştırma Makalesi
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The Effect of Healthcare Employees' Job Crafting Levels on Work Autonomy and Work Engagement

Yıl 2024, Cilt: 24 Sayı: 2, 663 - 688, 27.06.2024
https://doi.org/10.18037/ausbd.1427255

Öz

In this study, it is aimed to investigate whether the levels of job crafting, work autonomy, and work engagement of healthcare workers are influenced by their job design levels, starting from involving them in decision-making and tasks to providing suitable working environments. Research data were collected through surveys from physicians, nurses, administrative staff, and other healthcare personnel working in a private hospital in Ankara. Healthcare workers were selected through convenience sampling, reaching 306 participants. After conducting the regression analysis reveal that healthcare workers' levels of job crafting, work engagement, and work autonomy are above moderate levels. Analyzing the data indicates that increasing structural job resources and challenging job demands, as sub-dimensions of job crafting, positively influence work engagement levels. Additionally, it is found that an increase in challenging job demands, as a sub-dimension of job crafting, positively affects work autonomy.

Kaynakça

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Sağlık Çalışanlarının İş Biçimlendirme Düzeylerinin İş Özerkliği ve İşe Tutulma Üzerindeki Etkisi

Yıl 2024, Cilt: 24 Sayı: 2, 663 - 688, 27.06.2024
https://doi.org/10.18037/ausbd.1427255

Öz

Bu çalışma ile sağlık çalışanlarının karar alma ve görevlere dahil etmekten başlayarak uygun bir çalışma ortamlarının sağlanması amacıyla ulusal düzeyde daha önce ele alınmayan ve sağlık yönetimi literatüründe ele alınması gereken sağlık çalışanlarının iş biçimlendirme düzeylerinin, iş özerkliği ve işe tutulma değişkenleri üzerinde etkili olup olmadığının araştırılması amaçlanmaktadır. Araştırma verileri Ankara’da faaliyet gösteren özel bir hastanede görev yapan hekim, hemşire, idari personel ve diğer sağlık personelinden anket yöntemiyle toplanmıştır. Bu çalışmada sağlık çalışanları kolayda örnekleme yoluyla seçilmiş olup, 306 sağlık çalışanına ulaşılmıştır. Bu araştırmanın sonucunda sağlık çalışanlarının iş biçimlendirme, işe tutulma ve iş özerkliği düzeylerinin orta seviyenin üzerinde olduğu anlaşılmıştır. Yapılan regresyon analizi sonucunda iş biçimlendirme alt boyutlarından yapısal iş kaynaklarını ve zorlayıcı iş taleplerini artırmanın işe tutulma düzeyini olumlu yönde etkilediği bulunmuştur. Bunun yanında iş biçimlendirme alt boyutlarından zorlayıcı iş taleplerinin artmasının iş özerkliği üzerinde de olumlu yönde etkili olduğu sonucuna ulaşılmıştır.

Etik Beyan

Çalışma kapsamında herhangi bir kurum veya kişi ile çıkar çatışması bulunmamaktadır. “Bu çalışmanın daha önce başka bir dergiye değerlendirilmek üzere gönderilmemiş olduğunu beyan ve taahhüt ederim, aksi belirlendiği takdirde tarafıma uygulanacak tüm yaptırımları kabul ediyorum.”

Destekleyen Kurum

Çalışma herhangi bir destek almamıştır.

Teşekkür

Teşekkür edilecek bir kurum veya kişi bulunmamaktadır.

Kaynakça

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  • Meyer, R. D., Dalal, R. S. ve Hermida, R. (2010). A review and synthesis of situational strength in the organizational sciences. Journal of Management, 36, 121-140. https://doi.org/10.1177/0149206309349309
  • Moreira, A., Encarnação, T., Viseu, J. ve Sousa, M. J. (2022). Job crafting and job performance: the mediating effect of engagement. Sustainability, 14 (14909), 1-18. https://doi.org/10.3390/su142214909
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  • Niessen, C., Weseler, D. ve Kostova, P. (2016). When and why do ındividuals craft their jobs? The role of ındividual motivation and work characteristics for job crafting. Human Relations, 69(6), 1287-1313. https://doi.org/10.1177/0018726715610642
  • Oldham, G. R. ve Fried, Y. (2016). Job design research and theory: Past, present and future. Organizational Behavior and Human Decision Processes, 136, 20-35. https://doi.org/10.1016/j.obhdp.2016.05.002
  • Oprea, B. T., Barzin, L., Vîrgă, D., Iliescu, D. ve Rusu, A. (2019). Effectiveness of job crafting interventions: A meta-analysis and utility analysis. European Journal of Work and Organizational Psychology, 28(6), 723-741. https://doi.org/10.1080/1359432X.2019.1646728
  • Özdemir, Y. ve Turan, M. F. (2019). İş şekillendirme ve işe adanmışlık arasındaki ilişki: İlaç sektöründe satış pazarlama profesyonelleri üzerinde yapılan bir araştırma. İşletme Araştırmaları Dergisi, 11(3), 1346-1357. https://doi.org/10.20491/isarder.2019.675
  • Parker, S. K. (1998). Enhancing role breadth self-efficacy: the roles of job enrichment and other organizational interventions. Journal of applied psychology, 83(6), 835. https://doi.org/10.1037/0021-9010.83.6.835
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  • Peral, S. ve Geldenhuys, M. (2016). Exploring the effects of job crafting on subjective well-being amongst South African high school teachers. SA Journal of Industrial Psychology, 42, 1-13. https://doi.org/10.4102/sajip.v42i1.1378
  • Petrou, P., Demerouti, E. ve Schaufeli, W. B. (2015). Job crafting in changing organizations: Antecedents and implications for exhaustion and performance. Journal of occupational health psychology, 20(4), 470. https://doi.org/10.1037/a0039003
  • Petrou, P., Demerouti, E. ve Schaufeli, W. B. (2018). Crafting the change: the role of employee job crafting behaviors for successful organizational change. Journal of Management, 44(5), 1766-1792. https://doi.org/10.1177/0149206315624961
  • Petrou, P., Demerouti, E. ve Xanthopoulou, D. (2017). Regular versus cutback-related change: The role of employee job crafting in organizational change contexts of different nature. International Journal of Stress Management, 24(1), 62. https://doi.org/10.1037/str0000033
  • Petrou, P., Demerouti, E., Peeters, M. C. W., Schaufeli, W. B., ve Hetland, J. (2012). Crafting a job on a daily basis: contextual correlates and the link to work engagement. J. Organ. Behav. 33, 1120-1141. https://doi.org/10.1002/job.1783
  • Robledo, E., Zappala, S. Ve Topa, G., (2019). Job Crafting as a mediator between work engagement and wellbeing outcomes: A time-lagged study. International journal of environmental research and public health, 16(8), 1376. https://doi.org/10.3390/ijerph16081376
  • Roczniewska, M. ve Bakker, A. B. (2021). Burnout and self‐regulation failure: A diary study of self‐undermining and job crafting among nurses. Journal of Advanced Nursing, 77(8), 3424-3435. https://doi.org/10.1111/jan.14872
  • Rudolph, C. W., Katz, I. M., Lavigne, K. N. ve Zacher, H. (2017). Job crafting: A meta- analysis of relationships with individual differences, job characteristics, and work outcomes. Journal of Vocational Behavior, 102, 112-138. https://doi.org/10.1016/j.jvb.2017.05.008
  • Saragih, S., Margaretha, M. ve Anantyanda, L. (2021). Job autonomy, job crafting and employees'well-being during working from home. Journal Manajemen Dan Kewirausahaan, 23(2), 177-185. https://doi.org/10.9744/jmk.23.2.177-185
  • Schaufeli, W. B., Bakker, A. B. ve Salanova, M. (2006). The measurement of work engagement with a short questionnaire a cross-national study. Educational and Psychological Measurement, 66(4), 701-716. https://doi.org/10.1177/0013164405282471
  • Sekiguchi, T., Li, J. ve Hosomi, M. (2017). Predicting job crafting from the socially embedded perspective: The interactive effect of job autonomy, social skill, and employee status. The Journal of Applied Behavioral Science, 53(4), 470-497. https://doi.org/10.1177/0021886317727459
  • Serinikli, N. (2020). Sağlık çalışanlarında iş özerkliği ve iş performansı arasındaki ilişkide örgütsel sinizm ve yaşam tatmini seri çoklu arabuluculuğu, İşletme Araştırmaları Dergisi, 12 (2), 1693-1711. https://doi.org/10.20491/isarder.2020.938
  • Siddiqi, M. A. (2015). Work engagement and job crafting of service employees influencing customer outcomes. Vikalpa, 40(3), 277-292. https://doi.org/10.1177/0256090915598584
  • Slemp, G.R. ve Vella-Brodrick, D.A. (2013). The job crafting questionnaire: a new scale to measure the extent to which employees engage in job crafting. International Journal of Wellbeing, 3(2), 126-146. https://doi.org/10.1037/t74913-000
  • Steiber, A. ve Alange, S. (2013). A corporate system for continuous innovation: The case of Google Inc. European Journal of Innovation Management, 16(2), 243-264. https://doi.org/10.1108/14601061311324566
  • Tabachnick, B. G. ve Fidell, L. S. (2013). Using Multivariate Statistics. Boston: Pearson.
  • Thomassen, J. (2016). The relationship between job crafting and work engagement: the mediating role of workload and colleague support and the moderating role of self-efficacy (Yüksek Lisans Tezi, Tilburg Üniversitesi, Tilburg). Erişim adresi: https://arno.uvt.nl/show.cgi?fid=141691
  • Tims, M. ve Bakker, A. B. (2010). Job crafting: Towards a new model of ındividual job redesign. South African Journal of Industrial Psychology, 36 (2), 1-9. https://doi.org/10.4102/sajip.v36i2.841
  • Tims, M., Bakker, A. B. ve Derks, D. (2012). Development and validation of the job crafting scale. Journal of Vocational Behavior, 80, 173-186. https://doi.org/10.1016/j.jvb.2011.05.009
  • Tims, M., Bakker, A. B. ve Derks, D. (2013). The impact of job crafting on job demands, job resources, and well-being. Journal of Occupational Health Psychology, 18, 230-240. https://doi.org/10.1037/a0032141
  • Tims, M., Bakker, A. B. ve Derks, D. (2015). Job crafting and job performance: A longitudinal study. European Journal of Work and Organizational Psychology, 24(6), 914-928. https://doi.org/10.1080/1359432X.2014.969245
  • Tims, M., Bakker, A. B., Derks, D. ve Van Rhenen, W. (2013). Job crafting at the team and individual level: Implications for work engagement and performance. Group ve Organization Management, 38(4), 427-454. https://doi.org/10.1177/1059601113492421
  • Tims, M., Derks, D. ve Bakker, A. B. (2016). Job crafting and its relationships with person-job fit and meaningfulness: A three-wave study. J. Vocat. Behav, 92, 44- 53. https://doi.org/10.1016/j.jvb.2015.11.007
  • Travaglianti, F., Babic, A. ve Hansez, I. (2016). The role of work-related needs in the relationship between job crafting, burnout and engagement. SA Journal of Industrial Psychology, 42(1), 1-14. https://doi.org/10.4102/sajip.v42i1.1308
  • Uysal, B, Özçelik, G. ve Uyargil, C. (2018). Bireysel iş yapılandırmanın sonuçları: Bireysel iş yapılandırmanın psikolojik sermaye ve işe adanmışlık üzerindeki etkisinin değerlendirilmesi. Yönetim Bilimleri Dergisi, 16(32), 651-666. Erişim adresi: https://dergipark.org.tr/tr/download/article-file/584561
  • Van Wingerden, J. ve Poell, R. F. (2017). Employees' perceived opportunities to craft and in-role performance: The mediating role of job crafting and work engagement. Frontiers in Psychology, 8, 1-9. https://doi.org/10.3389/fpsyg.2017.01876
  • van Wingerden, J., Bakker, A. B. ve Derks, D. (2016). A test of a job demands-resources intervention. Journal of Managerial Psychology, 31(3), 686-701. https://doi.org/10.1108/JMP-03-2014-0086
  • van Wingerden, J., Bakker, A. B. ve Derks, D. (2017). The longitudinal impact of a job crafting intervention. Eur. J. Work. Organ. Psychol, 26, 107-119. https://doi.org/10.1080/1359432X.2016.1224233
  • Van Wingerden, J., Derks, D. ve Bakker, A. B. (2015). The impact of personal resources and job crafting interventions on work engagement and performance. Human Resource Management, 56(1), 51- 67. https://doi.org/10.1002/hrm.21758
  • Vanbelle, E., Van den Broeck, A. ve De Witte, H. (2017). Job crafting: Autonomy and workload as antecedents and the willingness to continue working until retirement age as a positive outcome. Psihologia Resurselor Umane Revista Asociaţiei de Psihologie Indusstrială şi Organizaţională, 15(1), 25-41. Erişim adresi: https://hrp-journal.com/index.php/pru/article/view/56/55
  • Vermooten, N., Boonzaier, B. ve Kidd, M. (2019). Job crafting, proactive personality and meaningful work: Implications for employee engagement and turnover intention. SA Journal of Industrial Psychology, 45, 1-14. https://doi.org/10.4102/sajip.v45i0.1567
  • Vogel, R. M., Rodell, J. B. ve Lynch, J. W. (2016). Engaged and productive misfits: How job crafting and leisure activity mitigate the negative effects of value incongruence. Acad. Manag. J. 59, 1561-1584. https://doi.org/10.5465/amj.2014.0850
  • Vogt, K., Hakanen, J. J., Brauchli, R., Jenny, G. J. ve Bauer, G. F. (2016). The consequences of job crafting: a three-wave study. European Journal of Work and Organizational Psychology, 25(3), 353-362. https://doi.org/10.1080/1359432X.2015.1072170 Wang, H., Demerouti, E. ve Bakker, A. B. (2016). A Review of Job Crafting Research: The Role of Leader Behaviors in Cultivating Successful Job Crafters. Parker, S. K. ve. Bindl, U. K (Ed.), Proactivity at work (s. 95-122) içinde. Erişim adresi: https://books.google.com/books?hl=tr&lr=&id=7kUlDwAAQBAJ&oi=fnd&pg=PA77&ots=dq97-quFQU&sig=S0P7hRacmxlic_SG_NuB-HLDu58
  • Wilensky, H. L. (1964). The professionalization of everyone?. American Journal Of Sociology, 70(2), 137-158. https://doi.org/10.1086/223790
  • Wrzesniewski, A. ve Dutton, J. E. (2001). Crafting a job: Revisioning employees as active crafters of their work. Academy of Management Review, 26, 179-201. https://doi.org/10.2307/259118
  • Yumru, M. (2020). COVID-19 ve sağlık çalışanlarında tükenmişlik. Klinik Psikiyatri Dergisi, 23(1), 5-6. Erişim adresi: https://jag.journalagent.com/kpd/pdfs/KPD-18942-EDITORIAL-YUMRU.pdf
  • Zhang, F. ve Parker, S. K. (2022). Reducing demands or optimizing demands? Effects of cognitive appraisal and autonomy on job crafting to change one's work demands. European journal of work and organizational psychology, 31(5), 641-654. https://doi.org/10.1080/1359432X.2022.2032665
  • Zhang, T. ve Li, B. (2020). Job crafting and turnover intention: The mediating role of work engagement and job satisfaction. Social Behavior and Personality: An International Journal, 48(2), 1-9. https://doi.org/10.2224/sbp.8759
  • Zhao, J. L., Li, X. H. ve Shields, J. (2022). Optimizing the relationship between job autonomy and knowledge workers' satisfaction: The roles of crafting and value congruence. Asia Pacific Journal of Human Resources, 60(3), 608-631. https://doi.org/10.1111/1744-7941.12278
  • Zito, M., Colombo, L., Borgogni, L., Callea, A., Cenciotti, R., Ingusci, E. ve Cortese, C. G. (2019). The nature of job crafting: Positive and negative relations with job satisfaction and work-family conflict. International journal of environmental research and public health, 16(7), 1176. https://doi.org/10.3390/ijerph16071176
Toplam 116 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Hastane İşletmeciliği
Bölüm Makaleler
Yazarlar

Feyza Şenay Ulaş 0000-0002-4364-694X

Özgür Uğurluoğlu 0000-0002-9453-9925

Yayımlanma Tarihi 27 Haziran 2024
Gönderilme Tarihi 28 Ocak 2024
Kabul Tarihi 29 Nisan 2024
Yayımlandığı Sayı Yıl 2024 Cilt: 24 Sayı: 2

Kaynak Göster

APA Şenay Ulaş, F., & Uğurluoğlu, Ö. (2024). Sağlık Çalışanlarının İş Biçimlendirme Düzeylerinin İş Özerkliği ve İşe Tutulma Üzerindeki Etkisi. Anadolu Üniversitesi Sosyal Bilimler Dergisi, 24(2), 663-688. https://doi.org/10.18037/ausbd.1427255