Türkiye’deki işletmelerde nesnelerin interneti: Uygulamadaki engeller üzerine bir araştırma

Yıl 2022, Cilt: 25 Sayı: 47, 127 - 151, 30.06.2022

Hilal Özçelik , Sibel Yıldız Çankaya

https://doi.org/10.31795/baunsobed.984396

Cited By: 1

Öz

Bu çalışmada, Türkiye’de faaliyet gösteren işletmelerde Nesnelerin İnternetinin uygulamasının önündeki engellerin araştırılması ve önem sıralamalarının saptanması amaçlanmaktadır. Bu amaçları gerçekleştirmek için karma bir araştırma yöntemi tasarlanmıştır. Üç aşamadan oluşan bu araştırmada ilk iki aşamada Delphi yöntemi, üçüncü aşamada ise AHP (Analitik Hiyerarşi Süreci) yöntemi kullanılmıştır. Delphi yöntemiyle Nesnelerin İnternetinin uygulanmasında karşılaşılan engellerin belirlenmesi hedeflenmiş, AHP yöntemiyle ise Delphi yöntemiyle belirlenen bu engellerden hangilerinin daha kritik olduğu saptanmaya çalışılmıştır. Araştırma sonucunda sistem kurulum maliyeti, operasyon ve işletim maliyeti, yatırımın geri dönüş süresinin uzun olması, teknolojilerdeki değişime karşı insanların gösterdiği direnç ve internet altyapısının yetersizliği engelleri ilk sıralarda yer almıştır.

Anahtar Kelimeler

Nesnelerin interneti, Delphi, AHP

The internet of things in businesses in Turkey: A research on the barriers in practice

Öz

In the study, it was aimed to determine the barriers in the practice of the Internet of Things in businesses operating in Turkey. In line with this purpose, a mixed research method was designed. In the study which comprised of three stages, in the first two stages, Delphi method was used, while in the third stage, Analytical Hierarchy Process (AHP) was employed. By using the Delphi method, it was aimed to identify the barriers experienced in the practice of the Internet of Things, and with the AHP method, the purpose was to determine which of the barriers identified with the Delphi method was more critical. As a result of the study, it was found that system setup cost, operational cost, the long period of investment return, human resistance to the changes in technology, and inadequacy in the infrastructure of the Internet were determined to be the leading barriers.

Anahtar Kelimeler

The Internet of things, Delphi, AHP

Kaynakça

• Ahmed, E., Yaqoob, I., Gani, A., Imran, M. ve Guizani, M. (2016). Internet-of-things-based smart environments: State of the art, taxonomy, and open research challenges. IEEE Wireless Communications 23(5), 10-16.
• Al-Fuqaha, A, Guizani, M, Mohammadi, M., Aledhari, Mo. ve Ayyash, M. (2015). Internet of Things: A survey on enabling technologies, protocols, and applications. IEEE Communications Surveys and Tutorials, 17(4), 2347-2376.
• Aydın, C. H. (1999). Eğitim iletişimi alanında Delfi tekniğinin uygulanışı. Kurgu Dergisi, 16(16), 225-241.
• Baig, M. M., Hosseini, H. G., Afifi, S. ve Mirza, F. (2019). Current challenges and barriers to the wider adoption of wearable sensor applications and internet-of-things in health and well-being. Association for Information Systems AIS Electronic Library (AISeL), 1-11.
• Bandyopadhyay, D. ve Sen, J. (2011). Internet of things: Applications and challenges in technology and standardization. Wireless Personal Communications, 58, 49-69.
• Banger, G. (2018a). Endüstri 4.0 ekstra. (2. Bs.). Dorlion Yayınları.
• Banger, G. (2018b). Endüstri 4.0 ve akıllı işletme. (2. Bs.). Dorlion Yayınları.
• Bauer, H., Patel, M., ve Veira, J. (2015). Internet of things: Opportunities and challenges for semiconductor companies. McKinsey& Company.
• Breivold, H. P. ve Kristian, S. (2015). Internet of things for industrial automation -- challenges and technical solutions. 2015 IEEE International Conference on Data Science and Data Intensive Systems, IEEE, 532-539. https:// doi.org/ 10.1109/DSDIS.2015.11.
• Bouzon, M., Govindan, K., Rodriguez, C.M.T. ve Campos, L.M.S. (2016). Identification and analysis of reverse logistics barriers using fuzzy Delphi method and AHP. Resources, Conservation and Recycling, 108, 182-197.
• Cheng, J.H., Chen, S.S. ve Chuang, Y.W. (2008). An Application of Fuzzy Delphi and Fuzzy AHP for multi-criteria evaluation model of fourth party logistics. Wseas Transactions on Systems and Control, 7(5), 466–478.
• Cheng, J.H. ve Tang, C.H. (2009). An application of fuzzy Delphi and fuzzy AHP for multi-criteria evaluation on bicycle industry supply chains. Wseas Transactions on Systems and Control, 4(1), 21-34.
• Chuang, Y.F., Chia, S.H. ve Wong, J.Y. (2013). Supply chain alliance factors evaluation by the Delphi-AHP method. Wseas Transactions on Systems and Control, 10(2), 69-79.
• Dadkhah, M., Mohammad, L., Fariborz, R. ve Khalil, K. (2020). What do publications say about the internet of things challenges/barriers to uninformed authors? A bibliometric analysis. JLIS, 11(3), 77-98.
• Dağdevi̇ren, M. ve Eren, T. (2001). Tedarikçi firma seçiminde analitik hiyerarşi prosesi ve 0-1 hedef programlama yöntemlerinin kullanılması. Gazi Üniversitesi Mühendislik Fakültesi Dergisi, 16(2), 41-52.
• Deral, B. ve Kazançoğlu, İ. (2020). Endüstriyel nesnelerin internetinin tedarik zincirinde kullanımı üzerine bir araştırma. Paradoks Ekonomi, Sosyoloji ve Politika Dergisi, 16(1), 53-74.
• Dlamini, N. N. ve Johnston, K. (2017). Exploring the barriers and challenges that limit the uptake of the Internet of things (IoT) in South African Retail Businesses. U.Singh (Ed.). Global Trends in Management, IT and Governance in an E-World International Conferance (41–50). Mauritius.
• Gaudenzi, B. ve Borghesi, A. (2006). Managing risks in the supply chain using the AHP method. The International Journal of Logistics Management, 17(1), 114-136.
• Glass, R., Meissner, A., Gebauer, C., Stürmer, S. ve Metternich, J. (2018). Identifying the barriers to Industrie 4.0. Procedia CIRP, 72, 985–988.
• Gündüz, S., Ataş, H. ve Elkovan C.G. (2020). Çoklu Karar Verme Teknikleri. Gazi Kitabevi.
• Gündüz, M. Z. ve Daş, R. (2018). Internet of things (IoT): Evolution, components and applications fields. Pamukkale University Journal of Engineering Sciences, 24(2), 327–35.
• Haddud, A., DeSouza, A., Khare, A. ve Lee, H. (2017). Examining potential benefits and challenges associated with the Internet of Things integration in supply chains. Journal of Manufacturing Technology Management, 28(8),1055–1085.
• Hammoudi, S., Aliouat, Z. ve Harous, S. (2018). Challenges and research directions for internet of things, Telecommunication Systems, 67(2), 367–385.
• Joshi, R., Banwet, D.K. ve Shankar, R. (2011). A Delphi-AHP-TOPSIS based benchmarking framework for performance improvement of a cold chain. Expert Systems with Applications, 38(8), 10170-10182.
• Kamble, S. S., Gunasekaran, A., Parekh, H. ve Joshi, S. (2019). Modeling the internet of things adoption barriers in food retail supply chains. Journal of Retailing and Consumer Services, 48, 154-168.
• Kamble, S.S., Gunasekaran, A. ve Sharma, R. (2018). Analysis of the driving and dependence power of barriers to adopt industry 4.0 in Indian manufacturing industry. Computers in Industry, 101,107-119.
• Khan, R., Khan, S.U., Zaheer, R. ve Khan, S. (2012). Future internet: The internet of things architecture, possible applications and key challenges. Proceedings - 10th International Conference on Frontiers of Information Technology (257-260). https://doi.org/10.1109/FIT.2012.53. Kiel, D., Müller, J.M., Arnold, C. ve Voigt, K.I. (2017). Sustainable industrial value creation: Benefits and challenges of industry 4.0. International Journal of Innovation Management, 21(8), 1-34.
• Koçdar, S. ve Aydın, C. H. (2013). Açık ve uzaktan öğrenme araştırmalarında Delfi tekniğinin kullanımı. Anadolu Üniversitesi Sosyal Bilimler Dergisi, 3(13), 31-44.
• Kumar, S., Suhaib, M. ve Asjad, M. (2020). Narrowing the barriers to Industry 4.0 practices through PCA-Fuzzy AHP-K means. Journal of Advances in Management Research, 18(2), 200-226.
• Kumar, V., Vrat, P. ve Shankar, R. (2021). Prioritization of strategies to overcome the barriers in Industry 4.0: A hybrid MCDM approach. OPSEARCH, 58, 711-750.
• Lee, I. Ve Lee, K. (2015). The internet of things (IoT): Applications, investments, and challenges for enterprises. Business Horizons, 58(4), 431-440.
• Luthra, S., Garg, D., Mangla, S.K. ve Berwal, Y.P.S. (2018). Analyzing challenges to Internet of Things (IoT) adoption and diffusion: An Indian context. Procedia Computer Science, 125, 733-739.
• Majumdar, A., Garg, H. ve Jain, R. (2021). Managing the barriers of Industry 4.0 adoption and implementation in textile and clothing industry: Interpretive structural model and triple helix framework. Computers in Industry, 125, 1-10.
• Mani, Z. ve Chouk, I. (2018). Consumer resistance to ınnovation in services: Challenges and barriers in the ınternet of things era. Journal of Product Innovation Management, 35(5), 780–807.
• Mastrocinque, E., Ramírez, F.J., Honrubia-Escribano, A. ve Pham, D.T. (2020). An AHP-based multi-criteria model for sustainable supply chain development in the renewable energy sector. Expert Systems with Applications, 150, 1-17.
• Matharu, G. S., Upadhyay, P. ve Chaudhary, L. (2014). The internet of things: Challenges & security issues. 2014 International Conference on Emerging Technologies (54-59). https://doi.org/ 10.1109/ICET.2014.7021016.
• Moktadir, M. A., Ali, S.M., Paul, S.K. ve Shukla, N. (2019). Barriers to big data analytics in manufacturing supply chains: A case study from Bangladesh. Computers and Industrial Engineering, 128, 1063–1075.
• Muhammad, A., Shaikh, A., Naveed, Q, N. ve Qureshi, M.R.N. (2020). Factors affecting academic Integrity in e-learning of Saudi Arabian Universities. An investigation using Delphi and AHP. IEEE, 8, 16259–16268.
• Orzes, G., Rauch, E., Bednar, S. ve Poklemba, R. (2018). Industry 4.0 implementation barriers in small and medium sized enterprises: A focus group study. Proceedings of the IEEE (1348–1352). https://doi.org/ 10.1109/IEEM.2018.8607477.
• Ömürbek, N. ve Tunca, Z. (2013). Analitik hiyerarşi süreci ve analitik ağ süreci yöntemlerinde grup kararı verilmesi aşamasına ilişkin bir örnek uygulama, Süleyman Demirel Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 3(18), 47-70.
• Patton, M. Q. (2018). Nitel araştırma ve değerlendirme yöntemleri. (M. Bürün ve S.B. Demir, Çev). Pegem Akademi.
• Pengfei, F., Linlin, W., Shiying, Z. ve Tingting, L. (2014). The research on the internet of things industry chain for barriers and solutions. Applied Mechanics and Materials, 441, 1030-1035.
• Perera, C., Liu, C.H. ve Jayawardena, S. (2015). The emerging internet of things marketplace from an industrial perspective: A survey. IEEE Transactions on Emerging Topics in Computing, 3(4), 585-598.
• Raj, A., Dwivedi, G., Sharma, A., Jabbour, A. B.L.S. ve Rajak, S. (2020). Barriers to the adoption of industry 4.0 technologies in the manufacturing sector: An inter-country comparative perspective. International Journal of Production Economics, 224, 1-17.
• Stojkoska, B.L.R. ve Trivodaliev, K.V. (2017). A review of Internet of Things for smart home: Challenges and solutions. Journal of Cleaner Production, 140, 454-1464.
• Sharma, M., Joshi, S., Kannan, D., Govindan, K., Singh, R ve Purohit, H.C. (2020). Internet of Things (IoT) adoption barriers of smart cities’ waste management: An Indian context. Journal of Cleaner Production, 270, 1-21.
• Singh, R. ve Bhanot, N. (2020). An integrated DEMATEL-MMDE-ISM based approach for analysing the barriers of IoT implementation in the manufacturing industry. International Journal of Production Research, 58(8), 2454–2476.
• Sisinni, E., Saifullah, A., Han, S., Jennehag, U. ve Gidlund, M. (2018). Industrial internet of things: Challenges, opportunities, and directions. IEEE Transactions on Industrial Informatics, 14(11), 4724–4734.
• Şahin, A. E. (2001). Eğitim Araştırmalarında Delphi Tekniği Ve Kullanımı, Hacettepe Üniversitesi Eğitim Fakültesi Dergisi, 20, 215-220.
• Torğul, B., Şağbanşua, L. ve Balo Balo, F. (2016). Internet of things: A survey. International Journal of Applied Mathematics, Electronics and Computers, 4, 104-104.
• Tsai, C. W., Lai, C. F. ve Vasilakos, A. V. (2014). Future internet of things: Open issues and challenges. Wireless Networks, 20(8), 2201–2217.
• Tümer Kabadayı, E. ve Koçak Alan, A. (2018). Yeni nesil ‘bağlantı’, yeni nesil ‘iletişim’: Nesnelerin interneti üzerine bir inceleme. Journal of Business Research – Turk, 10(1), 294-320.
• Ünal, Ö. F. (2011). Analitik hiyerarşi prosesi ve personel seçimi alanında uygulamaları. Akdeniz Üniversitesi Uluslararası Alanya İşletme Fakültesi Dergisi, 2(3), 1-20.
• Weinberg, B.D., Milne, G.R., Andonova, Y, G. ve Hajjat, F.M. (2015). Internet of things: Convenience vs. privacy and secrecy, Business Horizons, 58(6), 615–624.
• Xu, L. D., He, W. ve Li, S. (2014). Internet of things in industries: A survey. IEEE Transactions on Industrial Informatics, 10(4), 2233–2243.
• Yaralıoğlu, K. (2001). Performans değerlendirmede AHP. Dokuz Eylül Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 1,129-142.
• Yıldırım, A. ve Şimşek, H. (2018). Sosyal Bilimlerde Nitel Araştırma Yöntemleri (11. Bs.). Seçkin Yayıncılık.
• Zhou, Y., Li, X., Ghulam, M. S. (2019). Evaluating and prioritizing the green supply chain management practices in Pakistan: Based on Delphi and fuzzy AHP approach, Symmetry, 11(11), 1-22.