Personel Geliştirme Süreçlerinde Karar Destek Sistemi Olarak Bulanık Uzman Sistem Uygulanması

Yıl 2022, , 620 - 629, 30.06.2022

Fulya Aslay

https://doi.org/10.17798/bitlisfen.1071340

Öz

Kaliteli ürün ve hizmet üretimi için kaliteli personel istihdamının da önemli olduğu günümüzde, organizasyonlar performansları organizasyon içinde kendi performans yönetim sistemleri ile değerlendirmekte ve uygun eğitim ve gelişim programları belirleyerek hedeflenen iş performansına ulaşmaya çalışmaktadırlar. Gelişim faaliyetleri bireysel ve sürekli olduğundan ve bireysel gelişim faaliyetlerinin uygulanmasını gerektirdiğinden daha uzun bir süreye yayılmaktadır. Literatürdeki çalışmalar incelendiğinde bu süreçte çalışanlara genellikle standartlaştırılmış gelişim faaliyetlerinin uygulandığı ve çoğunlukla sosyo-psikolojik faktörlerin dikkate alınmadığı görülmektedir. Bu çalışmada, yöneticilerin işe yerleştirme sürecinde karar vermelerine yardımcı olmak amacıyla çalışanların bilgi ve becerilerinin, psikolojik durumlarının, iletişim becerilerinin, iş tatminlerinin ve demografik özelliklerinin değerlendirilebileceği bir karar destek sistemi geliştirilmiştir. ve çalışanların gelişim süreçleri. Çalışmada geliştirilen sistem sayesinde her bir personelin ihtiyaç ve durumuna göre geliştirme faaliyetleri planlanarak, minimum maliyet ve zaman ile maksimum verim ve iş performansının elde edilmesi mümkün olacaktır.

Anahtar Kelimeler

Bulanık Uzman Sistem, Karar Destek Sistemi, Personel Geliştirme, Personel Değerlendirme

Implementation of Fuzzy Expert System as a Decision Support System in the Personnel Development Processes

Öz

In this day where quality personnel employment is also important for the production of quality products and services, the organizations evaluate the performances by their performance management systems within the organization and try to achieve their targeted business performance by determining appropriate training and development programs. Development activities are spread over a longer period, as they are individual and continuous, and require the implementation of individual development activities. When the studies in the literature are examined, it is observed that standardized development activities are generally applied to the employees in this process and mostly socio-psychological factors are not taken into consideration. In this study, a decision support system, in which the employees' knowledge and skills, psychological status, communication skills, job satisfaction and demographic characteristics can be evaluated, has been developed in order to assist managers in their decision-making during the job placement and development processes of the employees. It will be possible to obtain the maximum efficiency and work performance with minor cost and time by planning the development activities in accordance with the needs and situation of each personnel thanks to the system developed in the study

Anahtar Kelimeler

Fuzzy Expert System, Decision Support System, Personnel Improving, Personnel Evaluation

Kaynakça

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