The Relationship of Knowledge Management Process and Firm Innovativeness: Mediating Role of Organizational Learning

Yıl 2023, Cilt: 21 Sayı: 1, 155 - 172, 28.03.2023

Oğuz Demirel , İsmail Hakkı Eraslan

https://doi.org/10.18026/cbayarsos.1101354

Öz

In this study, the mediating role of organizational learning on the relationship between the knowledge management process and firm innovativeness was investigated. Data were obtained via questionnaire from 239 firms located in technology development zones (TDZ) of TR42 East Marmara Region, Middle East Technical University TDZ and Ankara TDZ. Linear regression techniques and structural equation modelling were used to analyze the data. Findings revealed that there are positive relationships between knowledge acquisition, knowledge transformation, knowledge application and firm innovativeness. Results also demonstrated that organizational learning has a fully mediating role in these relationships. Finally, relationships between knowledge protection-organizational learning and knowledge protection-firm innovativeness were not significant.

Anahtar Kelimeler

Knowledge Management, Organizational Learning, Firm Innovativeness, Technology Development Zones

Bilgi Yönetimi Süreci ile Yenilikçilik İlişkisi: Örgütsel Öğrenmenin Aracılık Rolü

Öz

Bu araştırmada, bilgi yönetimi süreci ile yenilikçilik arasındaki ilişkide örgütsel öğrenmenin aracılık rolünün mevcut olup olmadığı incelenmiştir. Çalışma kapsamında, TR42 Doğu Marmara Bölgesi’nde yer alan teknoloji geliştirme bölgeleri (TGB) ile Orta Doğu Teknik Üniversitesi Teknokent Teknoloji Geliştirme Bölgesi ve Ankara Teknoloji Geliştirme Bölgesi’nde bilişim sektöründe faaliyet gösteren 239 işletmesinden anket yolu ile veri toplanmıştır. Bahse konu veriler doğrusal regresyon tekniği ve yapısal eşitlik modellemesi aracılığıyla analiz edilmiştir. Elde edilen bulgulara göre, bilgi yönetimi süreci bileşenleri olan bilginin edinilmesi, dönüştürülmesi ve uygulanması ile yenilikçilik arasında pozitif yönlü bir ilişki olup örgütsel öğrenme söz konusu ilişkide tam aracılık rolü oynamaktadır. Bilginin korunmasının ise gerek yenilikçilik gerekse örgütsel öğrenme ile anlamlı bir ilişkisi bulunamamıştır.

Anahtar Kelimeler

Bilgi Yönetimi, Örgütsel Öğrenme, Yenilikçilik, Teknoloji Geliştirme Bölgesi

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