Araştırma Makalesi
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THE ROLE AND EFFECTIVENESS OF HUMAN RESOURCES MANAGEMENT IN CREATING AN EMPLOYER BRAND: THE EXAMPLE OF FAST CONSUMING RETAILING

Yıl 2023, , 221 - 241, 10.07.2023
https://doi.org/10.31671/doujournal.1223415

Öz

Human resource management refers to the deployment and development of an organization's human resources in the most accurate, efficient, and effective way to accomplish the organization's goals. The application of branding concepts in human resource management is known as "employer branding". Yet, there are few empirical studies on HR management in connection with an employer brand. In this context, the aim of this research is to discuss the significance and role of human resources management in terms of brand value. It is also aimed to investigate the utilization of employer branding as a tool in the selection and placement of suitable people for the business in the process of personnel selection in the setting of human resources management. A Relational screening model is used in this study. In accordance with the purpose of the research, the effectiveness of the human resource management practices scale and the employer branding practices scale were used. The research universe consists of personnel working in different departments of Migros store. A total of 472 participants, 104 women, and 368 men working at Migros in the provinces of Istanbul, Izmir, and Ankara participated in the research. SPSS 22.0 was used to analyze the data that was obtained. The findings of this study show that human resources is the unit that plays the biggest role in selecting qualified employees, which is important for branding the business. As a result of the study, it can be said that human resource management practices are effective in shaping the employer brand, which aims to create the perception that the company is a good place to work.

Kaynakça

  • Ambler, T. and Barrow, S. (1996). The employer brand. Journal of Brand Management, 4(3), 185-206. Armstrong, M. (2006). Strategic human resource management (3rd ed.). Kogan Page London.
  • Backhaus, K. and Tikoo, S. (2004). Conceptualizing and researching employer branding. Career Development International, 9(5), 501-517.
  • Barrow, S. (2008). A brand new view. People Management, February, 7-8.
  • Berthon, P., Ewing, M. and Hah, L. L. (2005). Captivating company: dimensions of attractiveness in employer branding. International Journal of Advertising, 24(2), 151-172.
  • Boyd, G. and Sutherland, M. (2006). Obtaining employee commitment to living the brand of the organisation. South African Journal of Business Management, 37(1), 9-20.
  • Büyüköztürk, Ş. (2010). Data analysis handbook for social sciences. Ankara: Pegem Akademi.
  • Cascio, W. F., & Graham, B. Z. (2016). New strategic role for HR: Leading the employer-branding process. Organization Management Journal, 13(4), 182-192.
  • Chunping, Y., & Xi, L. (2011). The study on employer brand strategy in private enterprises from the perspective of human resource management. Energy Procedia, 5, 2087-2091.
  • Figurska, I. and Matuska, E. (2013). Employer branding as a human resources management Strategy. Human Resources Management & Ergonomics, 7(2), 35–51.
  • Gaddam, S. (2008). Modeling employer branding communication: The softer aspect of HR marketing management. ICFAI Journal of Soft Skills, 2(1), 45–55.
  • Hopkins, K. D. and Weeks, D. L. (1990). Tests for normality and measures of skewness and kurtosis: Their place in research reporting. Educational and Psychological Measurement, 50(4), 717-729.
  • İçergen, H. (2016). The effects of employer brand and human resources management practices on intention to leave: A study on the tourism sector (Master Thesis). Baskent University, Institute of Social Sciences, Ankara.
  • Jonze, J. and Öster, Ö. (2013). Employer branding human resource management (Bachelor thesis). Uppsala University, Department of Business Administration, Sweden.
  • Kargas, A. and Tsokos, A. (2020). Employer branding implementation and human resource management in Greek telecommunication industry. Administrative Sciences, 10(1), 17.
  • Kotler, P. (1994). Analysis, planning, implementation, and control. New Jersey: Prentice Hall International, Englewood Cliffs.
  • Moroko, L. and Uncles, M. D. (2008). Characteristics of successful employer brands. Journal of Brand Management, 16(3), 160-175.
  • Mosley, R. W. (2007). Customer experience, organizational culture and the employer brand. Journal of Brand Management, 15(2), 123-134.
  • Noailles, L. and Viot, C. (2021). Employer brand equity effects on employees well-being and loyalty. Journal of Business Research, 126, 605–613.
  • Parmar, A. (2014). The role of HR department in employer branding at public and private sector. Journal of Human Resources Management and Labor Studies, 2(2), 201-225.
  • Yılmaz T. (2012). The effect of high performance HRM practices on individual and organizational performance (Unpublished master's thesis). Turkish Military Academy, Institute of Defense Sciences, Ankara.
  • Zeinali Nami, R. (2016). The evaluation of human resources management processes current situation; Bank refah kargaran, based on 34000 standard of human resources transcendence (Doctoral dissertation). Tehran university, Faculty of Management, Tehran.

İNSAN KAYNAKLARI YÖNETİMİNİN İŞVEREN MARKASI OLUŞTURMASINDAKİ RÖLÜ VE ETKİNLİĞİ: HIZLI TÜKETİM PERAKENDE ÖRNEĞİ

Yıl 2023, , 221 - 241, 10.07.2023
https://doi.org/10.31671/doujournal.1223415

Öz

İnsan Kaynakların Yönetimi, bir kuruluşun insan kaynaklarının, kuruluşun hedeflerine ulaşmak için en doğru, verimli ve etkili şekilde sağlanması ve geliştirilmesini ifade eder. İnsan kaynakları yönetiminde marka kavramlarının uygulanması “işveren markası” olarak bilinir. Ancak, bir işveren markasıyla bağlantılı olarak İK yönetimine ilişkin çok az ampirik çalışma bulunmaktadır. Bu bağlamda bu araştırmanın amacı, insan kaynakları yönetiminin marka değeri açısından önemini ve rolünü tartışmaktır. Ayrıca insan kaynakları yönetimi ortamında personel seçimi sürecinde işletmeye uygun kişilerin seçilmesi ve yerleştirilmesinde işveren markasının bir araç olarak kullanımının araştırılması amaçlanmaktadır. Bu araştırmada ilişkisel tarama modeli yer almaktadır. Araştırmanın amacı doğrultusunda insan kaynakları yönetimi uygulamalarının etkililiği ölçeği ve işveren markalaşma uygulamaları ölçeği kullanılmıştır. Araştırma evrenini Migros mağazasının farklı departmanlarında görev yapan personel oluşturmaktadır. Araştırmaya İstanbul, İzmir ve Ankara illerinde Migros bünyesinde çalışmakta olan 104 kadın 368 erkek olmak üzere toplam 472 katılımcı katılmıştır. Bu çalışmanın bulguları, işletmenin markalaşması için önemli olan nitelikli çalışanların seçiminde en büyük rolü oynayan birimin insan kaynağı olduğunu göstermektedir. Çalışma sonucunda, şirketin çalışmak için iyi bir yer olduğu algısını yaratmayı amaçlayan işveren markasının şekillenmesinde insan kaynakları yönetimi uygulamalarının etkili olduğu söylenebilir.

Kaynakça

  • Ambler, T. and Barrow, S. (1996). The employer brand. Journal of Brand Management, 4(3), 185-206. Armstrong, M. (2006). Strategic human resource management (3rd ed.). Kogan Page London.
  • Backhaus, K. and Tikoo, S. (2004). Conceptualizing and researching employer branding. Career Development International, 9(5), 501-517.
  • Barrow, S. (2008). A brand new view. People Management, February, 7-8.
  • Berthon, P., Ewing, M. and Hah, L. L. (2005). Captivating company: dimensions of attractiveness in employer branding. International Journal of Advertising, 24(2), 151-172.
  • Boyd, G. and Sutherland, M. (2006). Obtaining employee commitment to living the brand of the organisation. South African Journal of Business Management, 37(1), 9-20.
  • Büyüköztürk, Ş. (2010). Data analysis handbook for social sciences. Ankara: Pegem Akademi.
  • Cascio, W. F., & Graham, B. Z. (2016). New strategic role for HR: Leading the employer-branding process. Organization Management Journal, 13(4), 182-192.
  • Chunping, Y., & Xi, L. (2011). The study on employer brand strategy in private enterprises from the perspective of human resource management. Energy Procedia, 5, 2087-2091.
  • Figurska, I. and Matuska, E. (2013). Employer branding as a human resources management Strategy. Human Resources Management & Ergonomics, 7(2), 35–51.
  • Gaddam, S. (2008). Modeling employer branding communication: The softer aspect of HR marketing management. ICFAI Journal of Soft Skills, 2(1), 45–55.
  • Hopkins, K. D. and Weeks, D. L. (1990). Tests for normality and measures of skewness and kurtosis: Their place in research reporting. Educational and Psychological Measurement, 50(4), 717-729.
  • İçergen, H. (2016). The effects of employer brand and human resources management practices on intention to leave: A study on the tourism sector (Master Thesis). Baskent University, Institute of Social Sciences, Ankara.
  • Jonze, J. and Öster, Ö. (2013). Employer branding human resource management (Bachelor thesis). Uppsala University, Department of Business Administration, Sweden.
  • Kargas, A. and Tsokos, A. (2020). Employer branding implementation and human resource management in Greek telecommunication industry. Administrative Sciences, 10(1), 17.
  • Kotler, P. (1994). Analysis, planning, implementation, and control. New Jersey: Prentice Hall International, Englewood Cliffs.
  • Moroko, L. and Uncles, M. D. (2008). Characteristics of successful employer brands. Journal of Brand Management, 16(3), 160-175.
  • Mosley, R. W. (2007). Customer experience, organizational culture and the employer brand. Journal of Brand Management, 15(2), 123-134.
  • Noailles, L. and Viot, C. (2021). Employer brand equity effects on employees well-being and loyalty. Journal of Business Research, 126, 605–613.
  • Parmar, A. (2014). The role of HR department in employer branding at public and private sector. Journal of Human Resources Management and Labor Studies, 2(2), 201-225.
  • Yılmaz T. (2012). The effect of high performance HRM practices on individual and organizational performance (Unpublished master's thesis). Turkish Military Academy, Institute of Defense Sciences, Ankara.
  • Zeinali Nami, R. (2016). The evaluation of human resources management processes current situation; Bank refah kargaran, based on 34000 standard of human resources transcendence (Doctoral dissertation). Tehran university, Faculty of Management, Tehran.
Toplam 21 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular İşletme
Bölüm Araştırma Makalesi
Yazarlar

Anıl Değermen 0000-0003-4799-9619

Maryam Mohammadabbasi 0000-0002-7003-4033

Yayımlanma Tarihi 10 Temmuz 2023
Gönderilme Tarihi 23 Aralık 2022
Yayımlandığı Sayı Yıl 2023

Kaynak Göster

APA Değermen, A., & Mohammadabbasi, M. (2023). THE ROLE AND EFFECTIVENESS OF HUMAN RESOURCES MANAGEMENT IN CREATING AN EMPLOYER BRAND: THE EXAMPLE OF FAST CONSUMING RETAILING. Doğuş Üniversitesi Dergisi, 24(2), 221-241. https://doi.org/10.31671/doujournal.1223415