The study examines competency-based and traditional based training programs, within the context of their effectiveness and impact on employee performance outcomes. Results found that employers have recognised the weakness of traditional training formats, with some placing a higher value on experience and proof of performance abilities, over academic and professional qualifications. The most prominent finding was that training formats must contain both traditional and competency-based elements. These two factors are in turn linked to directly impacting employee performance, and are suggested as being a more accurate longer term measure. The interviews revealed that employees consider that performance can be linked to and measured by a number of factors including productivity output, staff motivation, engagement, job satisfaction, retention, and customer satisfaction.
Employee training traditional training competency-based training employee performance qualitative
Birincil Dil | İngilizce |
---|---|
Konular | İşletme |
Bölüm | Araştırma Makalesi |
Yazarlar | |
Erken Görünüm Tarihi | 17 Ekim 2023 |
Yayımlanma Tarihi | 22 Ekim 2023 |
Kabul Tarihi | 17 Ağustos 2023 |
Yayımlandığı Sayı | Yıl 2023 |