THE ROLE OF EMOTIONAL SELF-EFFICIENCY IN THE EFFECT OF ABUSIVE MANAGEMENT ON NEGATIVE WORKPLACE GOSSIP

Yıl 2023, Cilt: 26 Sayı: 2, 439 - 460, 23.06.2023

Ramazan Çoban , Berat Çiçek

Öz

Abusive management, which is one of the issues that negatively affect employee behavior in organizational life, expresses the subjective evaluations of employees about verbal or nonverbal hostile behaviors constantly displayed by managers against subordinates, except for physical contact. In this study, it was aimed to reveal the effect of abusive management style on negative workplace gossip and the mediating role of emotional self-efficacy in the relationship between these two variables. Quantitative research method was adopted to examine the relationships between research variables. Questionnaire method was used to collect data. The population of the research consists of employees working in the health sector in Malatya city of Turkey. With the convenience sampling method, 369 health employees were reached. Structural equation modeling (SEM), a second generation statistical analysis method, was used for the analysis of the obtained data. According to the research findings, as a result of direct impact analysis, it was seen that abusive management had a positive effect on negative workplace gossip. In addition, it was determined that abusive management negatively affected emotional self-efficacy and self-efficacy perception negatively affected negative workplace gossip. According to the results of the indirect effect analysis, it was concluded that the self-efficacy perception of the employees fully mediated the relationship between abusive management and negative workplace gossip. It is thought that the results of the research will contribute to the literature on the concepts of abusive management, negative workplace gossip and self-efficacy and will shed light on future studies on these concepts.

Anahtar Kelimeler

Abusive management, negative workplace gossip, self-efficacy, health sector.

İSTİSMARCI YÖNETİMİN NEGATİF İŞYERİ DEDİKODUSUNA ETKİSİNDE DUYGUSAL ÖZ YETERLİLİĞİN ROLÜ

Öz

Örgütsel yaşamda çalışan davranışlarını olumsuz etkileyen konulardan biri olan istismarcı yönetim, fiziksel temas haricinde yöneticiler tarafından astlara karşı sürekli olarak sergilenen sözlü ya da sözsüz düşmanca davranışlar hakkında çalışanların öznel değerlendirmelerini ifade etmektedir. Bu araştırmada istismarcı yönetim tarzının negatif işyeri dedikodusu üzerindeki etkisi ve bu iki değişken arasındaki ilişkide duygusal öz yeterliliğin aracı rolünün ortaya konulması amaçlanmıştır. Araştırma değişkenleri arasındaki ilişkilerin incelenmesi için nicel araştırma yöntemi benimsenmiştir. Veri toplamak amacıyla anket yöntemi kullanılmıştır. Araştırmanın anakütlesini Malatya ilinde sağlık sektöründe görev yapan çalışanlar oluşturmaktadır. Kolayda örnekleme yöntemi ile 369 sağlık çalışanına ulaşılmıştır. Elde edilen verilerin analizi için ikinci nesil bir istatistik analiz yöntemi olan yapısal eşitlik modellemesi (YEM) yöntemi kullanılmıştır. Araştırma bulgularına göre, doğrudan etki analizleri sonucunda istismarcı yönetimin negatif işyeri dedikodusu üzerinde pozitif bir etkisinin olduğu görülmüştür. Ayrıca, istismarcı yönetimin duygusal öz yeterliliği negatif olarak etkilediği ve öz yeterlilik algısının ise negatif işyeri dedikodusunu negatif olarak etkilediği belirlenmiştir. Yapılan dolaylı etki analizi sonucuna göre çalışanların öz yeterlilik algısının istismarcı yönetim ile negatif işyeri dedikodusu arasındaki ilişkiye tam aracılık ettiği sonucuna ulaşılmıştır. Araştırma sonuçlarının istismarcı yönetim, negatif işyeri dedikodusu ve öz yeterlilik kavramları ile ilgili literatüre katkı sağlayacağı ve gelecekte bu kavramlarla ilgili yapılacak çalışmalara ışık tutacağı düşünülmektedir.

Anahtar Kelimeler

İstismarcı yönetim, negatif işyeri dedikodusu, öz yeterlilik, sağlık sektörü.

Kaynakça

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