YENİ KAMU YÖNETİŞİMİ TEORİSİ VE UYGULAMALARI ARASINDAKİ UYUMUN DEĞERLENDİRİLMESİ: ABD ÖRNEĞİ
Yıl 2021,
Cilt: 39 Sayı: 4, 581 - 598, 29.12.2021
Çağrı Çolak
,
Abdullah Uzun
Öz
Bu çalışma, kamu yönetimi alanında yeni bir paradigma iddiasıyla ortaya çıkan ve rekabet yerine birlikte üretim gibi iş birliğine dayalı değerleri ön plana çıkaran Yeni Kamu Yönetişimi (YKY) modelini konu edinmektedir. 21. yüzyılın karmaşık ve habis sorunları karşısında kamu yönetimlerinin daha duyarlı hâle getirilmeleri amacına odaklanılan YKY modeli, öne sürdüğü teorik ilke ve iddialar açısından önceki paradigmalardan belirgin bir şekilde ayrılmaktadır. Ancak paradigma değişimi iddiasının teorinin yanı sıra uygulamaya ilişkin boyutları da bulunmaktadır. Buradan hareketle, çalışmada YKY uygulamaları Amerika Birleşik Devletleri (ABD)’ndeki veriler üzerinden araştırılmakta, uygulamalara ilişkin veriler ile teorik fikir ve beklentiler arasındaki ilişki değerlendirilmekte ve bunun için de sistematik literatür incelemesi yönteminden yararlanılmaktadır. Ulaşılan bulgular, paradigma iddiasının uygulama boyutunun teorik boyut kadar güçlü olmadığını ve özellikle habis sorunlarla mücadele bağlamındaki bazı beklentilerin uygulamalarda yeterince yer bulmadığını ortaya koymaktadır.
Kaynakça
- Alford, J., B.W. Head (2017), “Wicked and Less Wicked Problems: A Typology and a Contingency Framework”, Policy and Society, 36(3), 397-413.
- Australian Public Service Commission (APSC) (2007), Tackling Wicked Problems: A Public Policy Perspective, Canberra.
- Bao, G., X. Wang, G. L. Larsen, D. F. Morgan (2013), “Beyond New Public Governance: A Value-Based Global Framework for Performance Management, Governance, and Leadership”, Administration & Society, 45(4), 443-467.
- Barraket, J., R. Keast, C. Furneaux (2016), Social Procurement and New Public Governance, New York: Routledge.
- Barton, R. (1980), “Roles Advocated for Administrators by the New Public Administration”, Southern Review of Public Administration, 3(4), 463-486.
- Bohn, D. (2015), “Civic Infrastructure and Capacity Building: Lessons from the Field”, in D.F. Morgan, B.J. Cook (eds.), New Public Governance: A Regime-Centered Perspective, New York: Routledge, 139-152.
- Box, R.C. (1999), “Running Government Like a Business: Implications for Public Administration Theory and Practice”, The American Review of Public Administration, 29(1), 19-43.
Cahn, E.S., C. Gray (2012), “Co-Production from a Normative Perspective”, in V. Pestoff, T. Brandsen, B. Verschuere (eds.), New Public Governance, the Third Sector and Co-Production, New York: Routledge, 129-144.
- Casady, C.B., K. Eriksson, R. E. Levitt, W. R. Scott (2020), “(Re)defining Public-Private Partnerships (PPPs) in the New Public Governance (NPG) Paradigm: An Institutional Maturity Perspective”, Public Management Review, 22(2), 161-183.
- Christensen, T., P. Lægreid (2002), “New Public Management: Puzzles of Democracy and the Influence of Citizens”, The Journal of Political Philosophy, 10(3), 267-295.
- Crosby, B. C., J. M. Bryson, M. M. Stone (2010), “Leading Across Frontiers: How Visionary Leaders Integrate People, Processes, Structures and Resources”, in S.P. Osborne (ed.), The New Public Governance? Emerging Perspectives on the Theory and Practice of Public Governance, London: Routledge, 200-222.
- Çolak, Ç. (2019a), “Why the New Public Management is Obsolete: An Analysis in the Context of Post-New Public Management Trends”, Croatian and Comparative Public Administration, 19(4), 517-536.
- Çolak, Ç. (2019b), “XI. Kalkınma Planında Yeni Kamu Yönetişimi Paradigmasından İzler”, Akademik Ombudsman, 6(11), 39-71.
- De Vries, J. (2010), “Is New Public Management Really Dead?”, OECD Journal of Budgeting, 10(1), 87-91.
- Dunleavy, P., H. Margetts, S. Bastow, J. Tinkler (2005), “New Public Management is Dead / Long Live Digital-Era Governance”, Journal of Public Administration Research and Theory, 16(3), 467-494.
- Ford, M. R., F. O. Andersson (2017), “Determinants of Organizational Performance in a Reinventing Government Setting: Evidence from the Milwaukee School Voucher Programme”, Public Management Review, 19(10), 1519-1537.
- Groot, T., T. Budding (2008), “New Public Management’s Current Issues and Future Prospects”, Financial Accountability & Management, 24(1), 1-12.
- Heywood, A. (2012), Siyasetin Temel Kavramları, H. Özler (çev.), Ankara: Adres Yayınları.
- Hughes, O. (2014), Kamu İşletmeciliği & Yönetimi, B. Kalkan, B. Akın, Ş. Akın (çev.), Ankara: BigBang Yayınları.
- Jo, S., T. Nabatchi (2018), “Co-Producing Recommendations to Reduce Diagnostic Error”, in T. Brandsen, T. Steen, B. Verschuere (eds.), Co-Production and Co-Creation: Engaging Citizens in Public Services, New York: Routledge, 161-163.
- Khademian, A. M. (1998), “What Do We Want Public Managers to Be? Comparing Reforms”, Public Administration Review, 58(3), 269-273.
- Koppenjan, J., C. Koliba (2013), “Transformations towards New Public Governance: Can the New Paradigm Handle Complexity?”, International Review of Public Administration, 18(2), 1-8.
- Köseoğlu, Ö., M. Z. Sobacı (2015), “Kamu Yönetimi Kuramının Geleceği: Yeni Kamu İşletmeciliğinden Hibritleşmeye Doğru”, içinde Ö. Köseoğlu, M.Z. Sobacı (eds.), Kamu Yönetiminde Paradigma Arayışları: Yeni Kamu İşletmeciliği ve Ötesi, Bursa: Dora Yayıncılık, 297-314.
- Larsen, G. L. (2015), “Forging Vertical and Horizontal Integration in Public Administration Leadership and Management”, in D.F. Morgan, B.J. Cook (eds.), New Public Governance: A Regime-Centered Perspective, New York: Routledge, 125-138.
- Levy, R. (2010), “New Public Management: End of an Era?”, Public Policy and Administration, 25(2), 234-240.
- Lorenz, C. (2012), “If You’re so Smart, Why are You under Surveillance? Universities, Neoliberalism, and New Public Management”, Critical Inquiry, 38(3), 599-629.
- Lynn, L. E. (2001), “The Myth of the Bureaucratic Paradigm: What Traditional Public Administration Really Stood For”, Public Administration Review, 61(2), 144-160.
- Manning, N. (2001), “The Legacy of the New Public Management in Developing Countries”, International Review of Administrative Sciences, 67(2), 297-312.
- Maor, M. (1999), “The Paradox of Managerialism”, Public Administration Review, 59(1), 5-18.
- McConnell, A. (2018), “Rethinking Wicked Problems as Political Problems and Policy Problems, Policy & Politics, 46(1), 165-180.
- Mongkol, K. (2011), “The Critical Review of New Public Management Model and its Criticisms Research”, Journal of Business Management, 5(1), 35-43.
- Morgan, D.F., B.J. Cook (Eds.) (2015), New Public Governance: A Regime-Centered Perspective, New York: Routledge.
- Osborne, S. P. (2006), “Editorial: The New Public Governance”, Public Management Review, 8(3), 377-387.
- Osborne, S. P. (Ed.) (2010), The New Public Governance? Emerging Perspectives on the Theory and Practice of Public Governance, London: Routledge.
- Park, S. E. (2018), “The Role of Staff with Lived Experience in the Co-Production of Substance Use Disorder Treatment Services”, in T. Brandsen, T. Steen, B. Verschuere (eds.), Co-Production and Co-Creation: Engaging Citizens in Public Services, New York: Routledge, 96-98.
- Pestoff, V., T. Brandsen, B. Verschuere (Eds.) (2012), New Public Governance: A Regime-Centered Perspe The New Public Governance, the Third Sector and Co-Production, New York: Routledge.
Peters, B. G. (2017), “What is so Wicked about Wicked Problems? A Conceptual Analysis and a Research Program”, Policy and Society, 36(3), 385-396.
- Pierre, J., B. G. Peters (2005), Governing Complex Societies: Trajectories and Scenarios, New York: Palgrave Macmillan.
- Polidano, C. (1999), “The New Public Management in Developing Countries”, Institute for Development Policy and Management (IDPM), University of Manchester, Working Paper No 13.
- Pollitt, C. (2015), “Wickedness will not Wait: Climate Change and Public Management Research”, Public Money & Management, 35(3), 181-186.
- Pollitt, C. (2016), “Debate: Climate Change - the Ultimate Wicked Issue”, Public Money & Management, 36(2), 78-80.
- Rittel, H. W. J., M. M. Webber (1973), “Dilemmas in a General Theory of Planning”, Policy Sciences, 4(2), 155-169.
- Robinson, M. (2015), From Old Public Administration to the New Public Service: Implications for Public Sector Reform in Developing Countries, United Nations Development Programme: Global Centre for Public Service Excellence, Singapore.
- Savoie, D. J. (2006), “What is Wrong with the New Public Management?”, in E.E. Otenyo, N.S. Lind (eds.), Comparative Public Administration: The Essential Readings, Oxford: Elsevier, 593-602.
- Scott, M. L., R. A. Cnaan (2018), “Religious Congregations and Poverty Alleviation in the Age of New Public Governance”, De Gruyter: Nonprof Pol Forum, 8(4), 391-410.
- Sobacı, M. Z., Ö. Köseoğlu (2015), “Yeni Kamu Yönetişimi: Birlikte Üretmenin ve İşbirliğinin Teorik Çerçevesi”, içinde Ö. Köseoğlu, M.Z. Sobacı (eds.), Kamu Yönetiminde Paradigma Arayışları: Yeni Kamu İşletmeciliği ve Ötesi, Bursa: Dora Yayıncılık, 231-248.
- Sørensen, E., J. Torfing (2015), “Enhancing Public Innovation through Collaboration, Leadership and New Public Governance”, in A. Nicholls, J. Simon, M. Gabriel (eds.), New Frontiers in Social Innovation Research, Hampshire: Palgrave Macmillan, 145-169.
- Toonen, T. A. J. (1998), “Networks, Management and Institutions: Public Administration as ‘Normal Science’”, Public Administration, 76(2), 229-252.
- United Nations (2015), Transforming Our World: The 2030 Agenda for Sustainable Development, A/RES/70/1. sustainabledevelopment.un.org, Ac: 11.02.2021.
- Uzun, A. (2020a), “Bir Araştırma Nesnesi Olarak Habis Sorunlar ve Kamu Yönetimi Disiplini”, Eskişehir Osmangazi Üniversitesi İktisadi ve İdari Bilimler Dergisi, 15(2), 663-676.
- Uzun, A. (2020b), Kötü Huylu Problem Perspektifinden Covid-19 Pandemisi ile Mücadele Stratejileri: Teorik ve Pratik Bir Analiz, Turkish Studies, 15(4), 1193-1214.
- Vargas, C. M. (2015), “Building Capacity in Culturally Diverse Communities through Community Engagement in Hard Times”, in D.F. Morgan, B.J. Cook (eds.), New Public Governance: A Regime-Centered Perspective, New York: Routledge, 111-124.
- Vinokur-Kaplan, D. (2018), “New Public Governance, Social Services, and the Potential of Co-Located Nonprofit Centers for Improved Collaborations”, De Gruyter: Nonprof Pol Forum, 8(4), 445-464.
- Whitall, D., C. Thomas, S. Brink, G. Bartlett (2015), “Interest-Based Deliberative Democracy in Natural Resource Management”, in D.F. Morgan, B.J. Cook (eds.), New Public Governance: A Regime-Centered Perspective, New York: Routledge, 169-179.
- Wiesel, F., S. Modell (2014), “From New Public Management to New Public Governance? Hybridization and Implications for Public Sector Consumerism”, Financial Accountability & Management, 30(2), 175-205.
- Williams, B. N., D. Silk, H. Nobles, J. N. Harper (2018), “The Blue and You Police-Community Forum: Co-Production of a Community Conversation”, in T. Brandsen, T. Steen, B. Verschuere (eds.), Co-Production and Co-Creation: Engaging Citizens in Public Services, New York: Routledge, 223-225.
- Xu, R., Q. Sun, W. Si (2015), “The Third Wave of Public Administration: The New Public Governance”, Canadian Social Science, 11(7), 11-21.
EVALUATION OF THE COMPLIANCE BETWEEN THE NEW PUBLIC GOVERNANCE THEORY AND PRACTICES: THE CASE OF THE USA
Yıl 2021,
Cilt: 39 Sayı: 4, 581 - 598, 29.12.2021
Çağrı Çolak
,
Abdullah Uzun
Öz
This study focuses on the New Public Governance model (NPG), which emerged with the claim of a new paradigm in the field of public administration and emphasizes cooperative values such as co-production rather than competition. Focusing on the aim of making public administrations more sensitive in the face of the complex and wicked problems of the 21st century, the NPG model differs markedly from the previous paradigms in terms of its theoretical principles and arguments. However, besides the theoretical dimension of the paradigm shift claim, it also has a practical dimension. In this study, the NPG practices are evaluated by using the case of US public administration, the relationship between the data related to the practices and the theoretical argument and expectations are evaluated and systematic literature review method is used for this. The findings show that the practical dimension of the paradigm shift claim is not as strong as the theoretical dimension and that some expectations, especially in the context of combating wicked problems are not sufficiently included in the practices.
Kaynakça
- Alford, J., B.W. Head (2017), “Wicked and Less Wicked Problems: A Typology and a Contingency Framework”, Policy and Society, 36(3), 397-413.
- Australian Public Service Commission (APSC) (2007), Tackling Wicked Problems: A Public Policy Perspective, Canberra.
- Bao, G., X. Wang, G. L. Larsen, D. F. Morgan (2013), “Beyond New Public Governance: A Value-Based Global Framework for Performance Management, Governance, and Leadership”, Administration & Society, 45(4), 443-467.
- Barraket, J., R. Keast, C. Furneaux (2016), Social Procurement and New Public Governance, New York: Routledge.
- Barton, R. (1980), “Roles Advocated for Administrators by the New Public Administration”, Southern Review of Public Administration, 3(4), 463-486.
- Bohn, D. (2015), “Civic Infrastructure and Capacity Building: Lessons from the Field”, in D.F. Morgan, B.J. Cook (eds.), New Public Governance: A Regime-Centered Perspective, New York: Routledge, 139-152.
- Box, R.C. (1999), “Running Government Like a Business: Implications for Public Administration Theory and Practice”, The American Review of Public Administration, 29(1), 19-43.
Cahn, E.S., C. Gray (2012), “Co-Production from a Normative Perspective”, in V. Pestoff, T. Brandsen, B. Verschuere (eds.), New Public Governance, the Third Sector and Co-Production, New York: Routledge, 129-144.
- Casady, C.B., K. Eriksson, R. E. Levitt, W. R. Scott (2020), “(Re)defining Public-Private Partnerships (PPPs) in the New Public Governance (NPG) Paradigm: An Institutional Maturity Perspective”, Public Management Review, 22(2), 161-183.
- Christensen, T., P. Lægreid (2002), “New Public Management: Puzzles of Democracy and the Influence of Citizens”, The Journal of Political Philosophy, 10(3), 267-295.
- Crosby, B. C., J. M. Bryson, M. M. Stone (2010), “Leading Across Frontiers: How Visionary Leaders Integrate People, Processes, Structures and Resources”, in S.P. Osborne (ed.), The New Public Governance? Emerging Perspectives on the Theory and Practice of Public Governance, London: Routledge, 200-222.
- Çolak, Ç. (2019a), “Why the New Public Management is Obsolete: An Analysis in the Context of Post-New Public Management Trends”, Croatian and Comparative Public Administration, 19(4), 517-536.
- Çolak, Ç. (2019b), “XI. Kalkınma Planında Yeni Kamu Yönetişimi Paradigmasından İzler”, Akademik Ombudsman, 6(11), 39-71.
- De Vries, J. (2010), “Is New Public Management Really Dead?”, OECD Journal of Budgeting, 10(1), 87-91.
- Dunleavy, P., H. Margetts, S. Bastow, J. Tinkler (2005), “New Public Management is Dead / Long Live Digital-Era Governance”, Journal of Public Administration Research and Theory, 16(3), 467-494.
- Ford, M. R., F. O. Andersson (2017), “Determinants of Organizational Performance in a Reinventing Government Setting: Evidence from the Milwaukee School Voucher Programme”, Public Management Review, 19(10), 1519-1537.
- Groot, T., T. Budding (2008), “New Public Management’s Current Issues and Future Prospects”, Financial Accountability & Management, 24(1), 1-12.
- Heywood, A. (2012), Siyasetin Temel Kavramları, H. Özler (çev.), Ankara: Adres Yayınları.
- Hughes, O. (2014), Kamu İşletmeciliği & Yönetimi, B. Kalkan, B. Akın, Ş. Akın (çev.), Ankara: BigBang Yayınları.
- Jo, S., T. Nabatchi (2018), “Co-Producing Recommendations to Reduce Diagnostic Error”, in T. Brandsen, T. Steen, B. Verschuere (eds.), Co-Production and Co-Creation: Engaging Citizens in Public Services, New York: Routledge, 161-163.
- Khademian, A. M. (1998), “What Do We Want Public Managers to Be? Comparing Reforms”, Public Administration Review, 58(3), 269-273.
- Koppenjan, J., C. Koliba (2013), “Transformations towards New Public Governance: Can the New Paradigm Handle Complexity?”, International Review of Public Administration, 18(2), 1-8.
- Köseoğlu, Ö., M. Z. Sobacı (2015), “Kamu Yönetimi Kuramının Geleceği: Yeni Kamu İşletmeciliğinden Hibritleşmeye Doğru”, içinde Ö. Köseoğlu, M.Z. Sobacı (eds.), Kamu Yönetiminde Paradigma Arayışları: Yeni Kamu İşletmeciliği ve Ötesi, Bursa: Dora Yayıncılık, 297-314.
- Larsen, G. L. (2015), “Forging Vertical and Horizontal Integration in Public Administration Leadership and Management”, in D.F. Morgan, B.J. Cook (eds.), New Public Governance: A Regime-Centered Perspective, New York: Routledge, 125-138.
- Levy, R. (2010), “New Public Management: End of an Era?”, Public Policy and Administration, 25(2), 234-240.
- Lorenz, C. (2012), “If You’re so Smart, Why are You under Surveillance? Universities, Neoliberalism, and New Public Management”, Critical Inquiry, 38(3), 599-629.
- Lynn, L. E. (2001), “The Myth of the Bureaucratic Paradigm: What Traditional Public Administration Really Stood For”, Public Administration Review, 61(2), 144-160.
- Manning, N. (2001), “The Legacy of the New Public Management in Developing Countries”, International Review of Administrative Sciences, 67(2), 297-312.
- Maor, M. (1999), “The Paradox of Managerialism”, Public Administration Review, 59(1), 5-18.
- McConnell, A. (2018), “Rethinking Wicked Problems as Political Problems and Policy Problems, Policy & Politics, 46(1), 165-180.
- Mongkol, K. (2011), “The Critical Review of New Public Management Model and its Criticisms Research”, Journal of Business Management, 5(1), 35-43.
- Morgan, D.F., B.J. Cook (Eds.) (2015), New Public Governance: A Regime-Centered Perspective, New York: Routledge.
- Osborne, S. P. (2006), “Editorial: The New Public Governance”, Public Management Review, 8(3), 377-387.
- Osborne, S. P. (Ed.) (2010), The New Public Governance? Emerging Perspectives on the Theory and Practice of Public Governance, London: Routledge.
- Park, S. E. (2018), “The Role of Staff with Lived Experience in the Co-Production of Substance Use Disorder Treatment Services”, in T. Brandsen, T. Steen, B. Verschuere (eds.), Co-Production and Co-Creation: Engaging Citizens in Public Services, New York: Routledge, 96-98.
- Pestoff, V., T. Brandsen, B. Verschuere (Eds.) (2012), New Public Governance: A Regime-Centered Perspe The New Public Governance, the Third Sector and Co-Production, New York: Routledge.
Peters, B. G. (2017), “What is so Wicked about Wicked Problems? A Conceptual Analysis and a Research Program”, Policy and Society, 36(3), 385-396.
- Pierre, J., B. G. Peters (2005), Governing Complex Societies: Trajectories and Scenarios, New York: Palgrave Macmillan.
- Polidano, C. (1999), “The New Public Management in Developing Countries”, Institute for Development Policy and Management (IDPM), University of Manchester, Working Paper No 13.
- Pollitt, C. (2015), “Wickedness will not Wait: Climate Change and Public Management Research”, Public Money & Management, 35(3), 181-186.
- Pollitt, C. (2016), “Debate: Climate Change - the Ultimate Wicked Issue”, Public Money & Management, 36(2), 78-80.
- Rittel, H. W. J., M. M. Webber (1973), “Dilemmas in a General Theory of Planning”, Policy Sciences, 4(2), 155-169.
- Robinson, M. (2015), From Old Public Administration to the New Public Service: Implications for Public Sector Reform in Developing Countries, United Nations Development Programme: Global Centre for Public Service Excellence, Singapore.
- Savoie, D. J. (2006), “What is Wrong with the New Public Management?”, in E.E. Otenyo, N.S. Lind (eds.), Comparative Public Administration: The Essential Readings, Oxford: Elsevier, 593-602.
- Scott, M. L., R. A. Cnaan (2018), “Religious Congregations and Poverty Alleviation in the Age of New Public Governance”, De Gruyter: Nonprof Pol Forum, 8(4), 391-410.
- Sobacı, M. Z., Ö. Köseoğlu (2015), “Yeni Kamu Yönetişimi: Birlikte Üretmenin ve İşbirliğinin Teorik Çerçevesi”, içinde Ö. Köseoğlu, M.Z. Sobacı (eds.), Kamu Yönetiminde Paradigma Arayışları: Yeni Kamu İşletmeciliği ve Ötesi, Bursa: Dora Yayıncılık, 231-248.
- Sørensen, E., J. Torfing (2015), “Enhancing Public Innovation through Collaboration, Leadership and New Public Governance”, in A. Nicholls, J. Simon, M. Gabriel (eds.), New Frontiers in Social Innovation Research, Hampshire: Palgrave Macmillan, 145-169.
- Toonen, T. A. J. (1998), “Networks, Management and Institutions: Public Administration as ‘Normal Science’”, Public Administration, 76(2), 229-252.
- United Nations (2015), Transforming Our World: The 2030 Agenda for Sustainable Development, A/RES/70/1. sustainabledevelopment.un.org, Ac: 11.02.2021.
- Uzun, A. (2020a), “Bir Araştırma Nesnesi Olarak Habis Sorunlar ve Kamu Yönetimi Disiplini”, Eskişehir Osmangazi Üniversitesi İktisadi ve İdari Bilimler Dergisi, 15(2), 663-676.
- Uzun, A. (2020b), Kötü Huylu Problem Perspektifinden Covid-19 Pandemisi ile Mücadele Stratejileri: Teorik ve Pratik Bir Analiz, Turkish Studies, 15(4), 1193-1214.
- Vargas, C. M. (2015), “Building Capacity in Culturally Diverse Communities through Community Engagement in Hard Times”, in D.F. Morgan, B.J. Cook (eds.), New Public Governance: A Regime-Centered Perspective, New York: Routledge, 111-124.
- Vinokur-Kaplan, D. (2018), “New Public Governance, Social Services, and the Potential of Co-Located Nonprofit Centers for Improved Collaborations”, De Gruyter: Nonprof Pol Forum, 8(4), 445-464.
- Whitall, D., C. Thomas, S. Brink, G. Bartlett (2015), “Interest-Based Deliberative Democracy in Natural Resource Management”, in D.F. Morgan, B.J. Cook (eds.), New Public Governance: A Regime-Centered Perspective, New York: Routledge, 169-179.
- Wiesel, F., S. Modell (2014), “From New Public Management to New Public Governance? Hybridization and Implications for Public Sector Consumerism”, Financial Accountability & Management, 30(2), 175-205.
- Williams, B. N., D. Silk, H. Nobles, J. N. Harper (2018), “The Blue and You Police-Community Forum: Co-Production of a Community Conversation”, in T. Brandsen, T. Steen, B. Verschuere (eds.), Co-Production and Co-Creation: Engaging Citizens in Public Services, New York: Routledge, 223-225.
- Xu, R., Q. Sun, W. Si (2015), “The Third Wave of Public Administration: The New Public Governance”, Canadian Social Science, 11(7), 11-21.