ENDÜSTRİ 4.0 SÜRECİNDE AĞIRLAMA SEKTÖRÜNE YÖNELİK UYGULAMALARIN İNCELEMESİ

Yıl 2021, Cilt: 13 Sayı: 3, 851 - 874, 01.07.2021

Ufuk Aydoğmuş , Orhan Engin

Öz

Turizm sektörü, hizmet odaklı olması sebebiyle teknolojik gelişmelerden uzak gibi algılansa da, aslında söz konusu gelişmelerin tamamından büyük ölçüde etkilenmektedir. Bu gelişmelerin kökeninde tüm endüstri devrimleri bulunması sebebiyle, sektörün yeni Endüstri devriminden etkilenmemesi de mümkün gözükmemektedir. Bu çalışmada, turizm sektöründe teknolojik gelişmelerin etkileri incelenmiştir. Turizm sektöründe gerçekleştirilebilecek teknolojik uygulamalara ışık tutulabilmesi amacıyla, Endüstri 4.0’ı temel alan çeşitli anahtar kelimelerle, ilgili konaklama sektöründe son 20 yılda yapılan araştırmalar incelenmiştir. Araştırmaların, büyük veri, sanal gerçeklik, arttırılmış gerçeklik, turist yönlendirme sistemleri, nesnelerin interneti, sosyal medya ile web sayfalarının analizi ve mobil uygulamalar ile ilgili konularda olduğu belirlenmiştir. Çalışmalarda kullanılan verilerin genel olarak web sayfalarından veya turistlerin değerlendirmelerinden elde edildiği görülmüştür.

Anahtar Kelimeler

Endüstri 4.0, Büyük Veri, Akıllı Turizm

Kaynakça

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